- Description
- Telephone and chat, crisis and non-crisis peer support from recovery perspective, provided by individuals with lived experience of mental health and/or addiction challenges, and/or trauma
Warm Line cannot be reached from blocked or unknown numbers; caller must ensure phone number is visible by allowing caller identification (ID) - Eligibility
- Individuals 16 years and older, with lived experience of mental health challenges, and/or addictions, and their loved ones Residency Requirements: Primarily York Region; also North York (Toronto) and South Simcoe
- Application Process
- Call for support or visit website for information
Please note, Warm Line cannot be accessed from blocked or unknown numbers - caller must unblock caller ID (smart phone) or use *82 (landline) before dialing toll free number - Documents Required
- May vary; contact for information
- Toll Free
- 1-888-777-0979 - Phone number must be visible; cannot be reached from blocked/unknown numbers
- Office
- 1-888-780-0724
- Web Site
- https://krasmancentre.com
- [email protected]
- Mailing Address
- 10121 Yonge St
Richmond Hill, ON, L4C 1T7
Canada - Languages
- English
- Fees
- None
- Social Media
- Agency Information
- View Agency Profile
- Last Updated On
- March 18, 2026
- Last Verified On
- July 4, 2025
- Address
- 10121 Yonge St
Richmond Hill, ON, L4C 1T7Cross street: Yonge St and Major Mackenzie Dr E; north of Major Mackenzie at Lorne Ave
Open in Google Maps - Accessibility
- Accessible front entrance and partially accessible washroom and shower, contact for information
- Hours of Operation
- Open 24/7Telephone Mon-Sun 24 hours; live chat Mon-Sun 10 am-12 midnight
- Service Area(s)
- North York
- Simcoe County
- York Region

