- Description
Works with individuals encountering mental health and/or substance use challenges that require short-term stabilization following a recent hospitalization(s), require immediate mental health or substance use support, are facing a high risk of relapse, or who have active concerns related to risk of harm to others * provides telephone support and mobile intervention to persons who are in crisis and have a mental health concern
- mobile team of mental health professionals (Crisis Intervention Specialist) and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
- team assesses and triages the request and makes decisions to attend where there is evidence of escalating mental health symptoms, potential for aggression or violence, risk of harm, a vulnerable individual involved, or the potential need to attend hospital
- help is available Mon to Sun, 24 hours a day
- not an emergency response unit and those requesting visits must have the ability to wait for up to 24 hours
- if your situation is a life-threatening emergency, call 911
- COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service
- Eligibility
Adults 16 years and older
Residency Requirements: Halton Region- Application Process
Call or visit
- Crisis
- 1-877-825-9011
- Crisis
- 1-877-825-9011
- TTY
- 1-844-646-1700
- Web Site
- halton.cmha.ca/our-programs-and-services/#crisis-services
- Mailing Address
- 1540 Cornwall Rd
Unit 102
Oakville, ON, L6J 7W5
Canada - Languages
- English; Interpretive Services
- Contact
- Heather Neal, Manager, Crisis Services
Email: [email protected] - Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Halton Information Providers
- Last Updated On
- March 22, 2026
- Last Verified On
- July 14, 2025
- Address
- 1540 Cornwall Rd, Unit 102
Oakville, ON, L6J 7W5
Cross Street: Maple Grove Dr and Cornwall Rd
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
Crisis line response is available daily 24 hours
- Service Area(s)
- Halton Region

