Canadian Mental Health Association

COAST Halton - Crisis Outreach and Support Team


Description

Works with individuals encountering mental health and/or substance use challenges that require short-term stabilization following a recent hospitalization(s), require immediate mental health or substance use support, are facing a high risk of relapse, or who have active concerns related to risk of harm to others * provides telephone support and mobile intervention to persons who are in crisis and have a mental health concern

  • mobile team of mental health professionals (Crisis Intervention Specialist) and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
  • team assesses and triages the request and makes decisions to attend where there is evidence of escalating mental health symptoms, potential for aggression or violence, risk of harm, a vulnerable individual involved, or the potential need to attend hospital
  • help is available Mon to Sun, 24 hours a day
  • not an emergency response unit and those requesting visits must have the ability to wait for up to 24 hours
  • if your situation is a life-threatening emergency, call 911
  • COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service
Eligibility

Adults 16 years and older


Residency Requirements: Halton Region
Application Process

Call or visit

Crisis
1-877-825-9011
Crisis
1-877-825-9011
TTY
1-844-646-1700
Web Site
halton.cmha.ca/our-programs-and-services/#crisis-services
Mailing Address
1540 Cornwall Rd
Unit 102
Oakville, ON, L6J 7W5
Canada
Languages
English; Interpretive Services
Contact
Heather Neal, Manager, Crisis Services
Email: [email protected]
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Halton Information Providers
Last Updated On
March 22, 2026
Last Verified On
July 14, 2025
Address
1540 Cornwall Rd, Unit 102
Oakville, ON, L6J 7W5
Cross Street: Maple Grove Dr and Cornwall Rd
Open in Google Maps
Accessibility
Fully Accessible
Hours of Operation

Crisis line response is available daily 24 hours

Service Area(s)
Halton Region