- Description
Professional Standards oversees public compliments and complaints related to the conduct of HRPS members and the policies or services of the police service
Compliments
- accepts positive feedback about HRPS members by email at [email protected]
Complaints About Officer Conduct
- concerns may be resolved by speaking with a supervisor at any HRPS station
- formal complaints may be filed directly with Professional Standards or with the Law Enforcement Complaints Agency (LECA), Ontario's independent oversight body that manages police conduct complaints
Complaints About HRPS Policies or Services
- all complaints regarding police service policies or services are investigated by the Inspector General of Policing
- complainants must contact the Inspector General directly to file these complaints
- Eligibility
- Individuals wishing to submit compliments or complaints regarding HRPS members, services or policies
- Application Process
- compliments submitted by email to [email protected]
- conduct concerns may be discussed with an on-duty supervisor at any HRPS station
- formal conduct complaints submitted to Professional Standards or to LECA
- policy and service complaints submitted directly to the Inspector General of Policing
- Office
- Non-emergency 905-825-4777
- Calling from North Halton 905-878-5511 or 519-853-2111
- Office
- Non-emergency 905-825-4777
- Fax
- 905-825-8447
- TTY
- 1-866-442-5866
- Web Site
- www.haltonpolice.ca/about-us/professional-standards/
- [email protected]
- Mailing Address
- 3800 Constable Henshaw Blvd
Burlington, ON, L7M 3Y2
Canada - Languages
- English; French; Interpretive Services
- Contact
- Crystal Dodds, Inspector
Email: [email protected]
Phone: 905-847-4747 ext 4739 - Fees
- None
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Halton Information Providers
- Last Updated On
- March 22, 2026
- Last Verified On
- March 11, 2026
- Address
- Halton Regional Police Service 30 Division
3800 Constable Henshaw Blvd
Burlington, ON, L7M 3Y2
Cross Street: Walkers Line and Dundas St
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
Administration Mon-Fri 8 am-4 pm
- Service Area(s)
- Halton Region

