- Description
Provides compassionate support to individuals affected by crime or traumatic events through crisis intervention, emotional support, safety planning and referrals to community and government services
Crisis Intervention
- offers 24/7 on-scene crisis intervention (police-referred)
- provides needs assessment and safety planning
- offers emotional support and referrals to counselling, community and government programs
Sexual Assault Support
- acts as the first point of contact for survivors wishing to disclose sexual violence
- meets with survivors in person or by phone to review the Sexual Assault Information Guide
- provides information on reporting options, investigative processes, court processes, coping strategies, financial supports and community resources
Missing Person Resources
- directs families and service providers to the Canadian Centre for Information on Missing Adults for information and support
Mobile Tracking System
- provides a GPS personal alarm to individuals identified as at risk of further violence
- supports safety planning in partnership with the Intimate Partner Violence Unit
- promotes a coordinated, victim-centred community response
Victim Quick Response Program+ (VQRP+)
- supports eligible victims of violent crime with emergency financial assistance
- for more information, see here
Vulnerable Person Registry
- allows caregivers to register vulnerable individuals to help police respond more effectively in emergencies
- for more information, see here
Facility Dog - Journey
- accredited facility dog available upon request to provide comfort and support to victims and survivors
- assists individuals during traumatic events or when speaking to police about sensitive situations
- Eligibility
- Victims of crime or traumatic events
- Application Process
No application required for general victim services
- access is through police referral or direct contact
- Phone
905-825-4777 ext 5239
- Crisis
- Mon-Sun 24 hours 9-1-1
- Office
- Non-emergency 905-825-4777
- Crisis
- Mon-Sun 24 hours 9-1-1
- Fax
- 905-465-8701
- TTY
- Toll free 1-800-990-8199
- Web Site
- www.haltonpolice.ca/services/victim-services/
- [email protected]
- Mailing Address
- 95 Oak Walk Dr
Oakville, ON, L6H 0G6
Canada - Languages
- English; Interpretive Services; Other - Current volunteers are fluent in American Sign Language (ASL), French, Spanish, West Indian, Afrikaans, Mandarin, Cantonese and Tagalog
- Contact
- Michelle Barclay, Victim Services and Volunteer Coordinator
Email: [email protected] - Victim Services Unit Administrator
- Kimberley Clark
Email: [email protected]
Phone: 905-825-4777 ext 4805 - Fees
- None
- Topic(s)
- Abuse / Assault - Counselling for People Experiencing Abuse
- Abuse / Assault - Crisis Lines for People Experiencing Abuse
- Abuse / Assault - Victims of Abuse Support Programs
- Emergency / Crisis - Crisis lines
- Emergency / Crisis - In-Person Crisis Services
- Emergency / Crisis - Victims of Crime Support Programs
- Mental Health / Addictions - In-Person Crisis Services
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Halton Information Providers
- Last Updated On
- March 22, 2026
- Last Verified On
- March 11, 2026
- Address
- Halton Regional Police Service 20 Division
95 Oak Walk Dr
Oakville, ON, L6H 0G6
Cross Street: Post Rd and Dundas St E
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Administration Mon-Fri 8 am-4 pm
- access to unit by request Mon-Sun 24 hours
- Service Area(s)
- Halton Region
