CHATS - Community and Home Assistance to Seniors

Transportation Services (iRIDE Plus)


Description
Non-emergency transportation to local and long-distance medical appointments and regular activities such as grocery shopping and banking

Driver assistance includes support in and out of vehicle, with groceries and some mobility equipment * escorts are recommended, where appropriate, at no extra cost

Wheelchair Accessible Transportation - For those living in Bradford, West Gwillimbury and New Tecumseth areas * Wheelchair accessible transportation not available in York Region
Eligibility
Older adults, and persons over the age of 18 with a physical or cognitive condition who find it physically/financially difficult to use taxis, or are ineligible for municipal accessible transit
Residency Requirements: York Region and parts of South Simcoe, not including Innisfil and Essa
Application Process
Call * pre-booking required
Phone
905-713-6596
Toll Free
1-877-452-4287
Office
905-713-6596
Fax
905-713-1705
Web Site
chats.on.ca/transportation-services/community-transportation
Email
[email protected]
Languages
English
Fees
Minimum fee $18, then based on zone, and distance
Person served is responsible for any parking fees incurred
Subsidy may be available
Topic(s)
Agency Information
View Agency Profile
Copyright
Central Local Health Integration Network
Last Updated On
April 12, 2026
Last Verified On
April 6, 2026
Address
240 Edward St, Suite 1
Aurora, ON, L4G 3S9
Cross Street: Yonge St and Edward St
Open in Google Maps
Accessibility
Fully Accessible
Hours of Operation
Mon-Fri 8:30am-4:30pm
Service Area(s)
  • Simcoe County
  • York Region