CHATS - Community and Home Assistance to Seniors
Home at Last (HAL)
- Description
- Home at Last (HAL) provides a safe and smooth transition from hospital to home for older adults and persons with special needs * the program provides reliable and comfortable transportation with a trained PSW and helps individual remain safe and comfortable at home by remaining with the client until they are settled * the services on the way home may include picking up prescriptions, essential groceries, small medical equipment or supplies, as needed * in addition, a follow-up call is made within 5 business days to review services and provide coordination/linkages to community support services
Partner Hospitals: Mackenzie Health, Southlake Regional Health Centre, Markham Stouffville Hospital, Stevenson Memorial Hospital - Eligibility
- Adults aged 65 or older or those who are younger with special circumstances, who require assistance when being released from the hospital inpatient floor or the Emergency Department * Must be medically stable and able to direct and manage their own care, such as medications, self-administer insulin injections, oxygen, etc * Must be able to manage their medication routine with minimal reminders * Must be mobile and weight-bearing with minimal assistance of one person * Must be able to get into a vehicle or home with the assistance of one person * Must be a resident of York Region or South Simcoe * Patients can be taken to a residence which includes retirement homes, respite or convalescent beds but cannot be a Resident of a Long Term Care Facility * Same day surgery patients are not eligible
Residency Requirements: York Region and South Simcoe - Application Process
- Call * no referral required
- Phone
- 1-866-291-1503
- Toll Free
- 1-877-452-4287
- Office
- 1-866-291-1503
- Fax
- 905-713-1841
- Web Site
- www.chats.on.ca
- [email protected]
- Languages
- Chinese (Cantonese); Chinese (Mandarin); English; Italian; Other - Persian; Russian
- Fees
- None
- Agency Information
- View Agency Profile
- Copyright
- Central Local Health Integration Network
- Last Updated On
- April 12, 2026
- Last Verified On
- April 24, 2025
- Address
- 240 Edward St, Suite 1
Aurora, ON, L4G 3S9
Cross Street: Yonge St and Edward St
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Referrals accepted daily from 8:30am-4:30pm, seven days a week, including statutory holidays.
- Service Area(s)
- York Region
