Ontario. Ministry of the Attorney General

Victim / Witness Assistance Program


Description

Satellite court located in Burlington. Please contact the Milton VWAP Office for more information on location and hours


Information and assistance to support participation in and understanding of the criminal court process.

Services begin once police have laid charges and continue until the court case is over.

Services include:

  • information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
  • needs assessment and referrals to community agencies, including Indigenous and other culturally specific agencies
  • crisis intervention, trauma informed support, victim advocacy
  • facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
  • arrange for interpreters and accessibility accommodations
  • information and support on Victim Impact Statements, Statement on Restitution
  • facilitates access to court orders, such as bail conditions, probation orders, peace bonds
  • debriefing and follow-up support

Vulnerable Victims and Family Fund (VVFF) -- Helps support victims of crime, including families of homicide victims and motor vehicle fatalities resulting in criminal charges, to participate more fully in the criminal court process by providing financial assistance and court-based supports for:

  • travel to attend key court dates
  • language interpretation services
  • special accomodations for victims with disabilities, such as real-time captioning
  • basic necessities for victims of human trafficking or gun and gang violence while attending court
Eligibility

Where charges are laid by police in Halton Region, service is available to victims and witnesses of:

  • Intimate partner violence
  • Child physical and sexual abuse
  • Sexual assault (including historical sexual assault)
  • Human trafficking
  • Families of motor vehicle fatalities
  • Families of homicide victims
  • Elderly victims
  • Victims with disabilities
  • Victims of hate crime

Vulnerable Victims and Family Fund – Eligibility determined on case-by-case basis

Application Process

Referral by police, Crown Attorney, community agency, or self-referral

To access supports, the proceedings must take place at a court in Ontario and applicants must meet specific eligibility criteria depending on the type of support requested.

Phone
905-878-6292
Office
905-878-6292
Fax
905-693-4203
TTY
905-876-1019
Web Site
www.ontario.ca/page/victimwitness-assistance-program
Languages
English; Interpretive Services - Are available upon request with advanced notice
Contact
Janette Mitchell, Manager
Email: [email protected]
Phone: 905-878-4165 ext 3422
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Halton Information Providers
Last Updated On
April 12, 2026
Last Verified On
November 11, 2025
Address
Milton Court House 491 Steeles Ave E, Rm 235
Milton, ON, L9T 1Y7
Cross Street: Ontario St N and Steeles Ave E
Open in Google Maps
Accessibility
Fully Accessible
Hours of Operation

Mon-Fri 8:30 am-5 pm

Service Area(s)
Halton Region