Ontario. Ministry of Health

Health Care Connect

Search Agency Service

Description

Ontarians can receive assistance finding a family physician or nurse practitioner accepting new patients through the phone service (not available over chat)

Register for Health Care Connect and a nurse will search for a doctor or nurse practitioner who is accepting new patients in the local community * name, health card number and some basic health information will be needed upon sign-up to help determine health needs * priority is given to people with greater health needs as decided based on an established clinical process * Health Care Connect does not guarantee a match with a doctor or nurse practitioner

How to sign-up for the service:

Register online or call Health811 at 811 (TTY: 1-866-797-0007) 24 hours a day, seven days a week.

Once registered, the request will be given to a Health Care Connect nurse in local community and they will:

  • review the request
  • try to find the right family health care provider in the local community who is accepting new patients
  • contact if a provider is found, and give their contact information


If a provider is found, contact them as soon as possible. In the case of not registering with the provider and for Health Care Connect to keep looking, it is required to register again.

For health care professionals:

To join Health Care Connect or speak with the Care Connector in the local community, contact the local Ontario Health atHome organization

Eligibility

Ontario residents who do not have a family health care provider * Ontario health insurance plan number (OHIP) is required



Residency Requirements: Ontario
Application Process

Visit Register online
Personal health information will be collected during registration

Crisis
Call 911 in emergencies
Toll Free
Call 811
TTY
1-800-855-0511
Web Site
www.ontario.ca/page/find-family-doctor-or-nurse-practitioner
Languages
English; French
Fees
Free
Agency Information
View Agency Profile
Copyright
thehealthline.ca Information Network
Last Verified On
January 13, 2026
Location
Toronto
Accessibility
Not Applicable
Hours of Operation

Daily 24 hours

Service Area(s)
Ontario