Hamilton, ON, L9C 7S7
An emergency shelter for women, with or without children, who are experiencing family violence, abuse, and/or human trafficking. Offers emergency shelter, a safe environment, meals, and access to support workers.
Emergency crisis line and response team to assist individuals who have serious mental health issues and who are in crisis. Also supports caregivers in the management of acute mental health concerns and crisis. Intake can be initiated by individuals directly or through their family members and caregivers. Referrals are accepted from community agencies and professionals.
Hamilton, ON, L8S 2A5
Provides consultations and assessments around issues of child maltreatment, including physical, sexual, and emotional abuse and neglect. Care provided includes physical or medical assessments, consultations to service providers and health care providers, and counselling and supportive services for children and youth and their families following exposure to maltreatment.
Hamilton, ON, L8S 2A5
Provides comprehensive and supportive care for anyone who has experienced sexual assault and/or domestic violence. A specially trained sexual assault nurse examiner (SANE) will provide services, including:
- collection and recording of physical evidence
- antibiotics and antiviral medications to prevent infections and HIV
- emergency contraceptive pill to prevent pregnancy
- information and referral to community resources
- supportive counselling
- follow-up medical care and counselling
Hamilton, ON, L8N 4A6
Provides care by clinicians and psychiatrists who assess and treat patients with acute mental health problems who have presented to the emergency department. Works in partnership with other inpatient and outpatient mental health services to assist individuals in finding the right level of care.
Hamilton, ON, L8R 3N3
Provides telephone intervention to individuals experiencing crisis.
Hamilton, ON, L8N 2V5
Provides a safe environment for individuals who experience a mental health and/or substance use crisis and who do not require a hospital stay. Confidential and free services are available 24 hours a day, 365 days a year.
Services provided:
- Telephone crisis assessment, intervention, and support
- In-person crisis counselling
- Short-term crisis stabilization bed stay (including police designated Safe Beds)
- Group counselling
- Peer support drop-in group
Hamilton, ON, L8R 1A7
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) - Program of last resort where no other available private or public resource is available. Assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursements are made to victims for the supports listed above
- financial support is also available for victims who sustained serious physical injuries during a crime and for parents or spouses of homicide victims
Hamilton, ON, L8R 1A7
A police unit specifically mandated to monitor and assist with investigations involving hate crimes.
Hamilton, ON, L8V 5C2
Provides comprehensive and supportive care for anyone who has experienced sexual assault and/or domestic violence. A specially trained sexual assault nurse examiner (SANE) will provide services, including:
- collection and recording of physical evidence
- antibiotics and antiviral medications to prevent infections and HIV
- emergency contraceptive pill to prevent pregnancy
- information and referral to community resources
- supportive counselling
- follow-up medical care and counselling
Hamilton, ON, L8N 1K1
A housing program supporting individuals experiencing episodic or chronic homelessness in acquiring and maintaining safe, affordable, and stable housing in Hamilton. Offers intensive case management, referrals, supports, and help obtaining government assistance.
Hamilton, ON, L8L 2X2
Provides comprehensive and supportive care for anyone who has experienced sexual assault and/or domestic violence. A specially trained sexual assault nurse examiner (SANE) will provide services, including:
- collection and recording of physical evidence
- antibiotics and antiviral medications to prevent infections and HIV
- emergency contraceptive pill to prevent pregnancy
- information and referral to community resources
- supportive counselling
- follow-up medical care and counselling
Hamilton, ON, L8L 2Y3
Outreach workers connect clients experiencing chronic or episodic homelessness to immediate support, including shelter, food, and income support, and engage with those experiencing longer-term homelessness, providing assistance to rapid re-housing and housing first support.
In partnership with the City of Hamilton Public Health Unit.
Hamilton, ON, L8L 3A2
The Family Support program provides support, information, early intervention, and referral to other services for parents with youth ages 12 to 17 who are experiencing parenting challenges or parent/child conflicts. This is a strength-based, family-centered service offered in individual and group formats. This program is delivered on- and off-site throughout Hamilton, Burlington, and area.
Funded by the United Way of Halton & Hamilton.
Hamilton, ON, L8H 3P5
Provides trauma-informed care, creating a safe space for Indigenous women and their families to help exit oppressive and violent situations. Services include navigating mental health, addiction, and clinical services.
- Safety planning and plans of care
- Supportive and traditional Indigenous counselling
- Advocacy and referrals
- Access to traditional ceremony and cultural teachings
- Cultural supports and holistic services
- Land-based therapy
- Traditional healing
- Connection to community resources
- Education and awareness
- Accompaniment as requested and needed
Burlington, ON, L7S 0A2
The regional sexual assault and domestic violence treatment centre for Halton
- provides confidential, comprehensive, trauma-specific care and treatment
- services can be provided with or without police involvement
- offers choice of care
Team is made up of Registered Nurses (RN), Sexual Assault Nurse Examiners (SANEs) and physicians who provide care on an emergency basis
- RNs work with paediatricians when caring for children
- a registered social worker is also available
Offers services for:
- acute care for an assault that has occurred within the last 12 days
- non-acute care for an assault that has occurred more than 12 days ago
- follow-up care
Burlington, ON, L7S 0A2
Provides a Full-Continuum Model of Care, planned and designed according to needs of the patients
- provides early detection and early intervention
- removes barriers and the unnecessary challenges for patients and families trying to navigate a complex system
Adult Mental Health Programs & Services:
- provides a continuum of care from assessment or consultation, to specialized treatment supports for clients with complex and serious mental health disorders
- a 19 bed unit serving patient 18 years of age and older with a focus on short-term crisis intervention, psychiatric assessment/treatment and stabilization
Innovative Programs and Services:
- Prioritizing Health through Acute Stabilization and Transition (PHAST) is a made-in-Burlington service delivery innovation at the heart of a broader Full-Continuum Model for Mental Health and Addictions services
- Program of Assertive Community Treatment (PACT) is a community outreach program, serving residents of the Region of Halton
Psychiatric Emergency Services:
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offers emergency assessments, care coordination and a follow up plan of safe care for any individual in a psychiatric crisis situation
- a community-based crisis alternative for rapid consultation/assessment, medication/symptom review and stabilization follow up for up to six weeks for adults 18-65 years whose psychological or psychiatric distress is escalating and requires prompt intervention
Youth & Adolescent Mental Health Programs & Services
- Child and Adolescent Psychiatric (CAP) provides early intervention support to children/youth under the age of 18 years
- Youth Early Intervention (YEI) program is youth-centred and breaks down barriers that youth encounter when seeking mental health and/or substance use services
Provides online early-stage emotional support
- chat answered by trained volunteers
Provides support to clients and families living in the community or retirement homes
- provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and the care approach that addresses the reason for the behaviour
- develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours
- connects older adults and their care partners with community supports and needed services
- supports clients and caregivers through education and advocacy
Stratford, ON, N4Z 1G8
A collaboration of diverse representatives from various agencies in Perth County who are committed to the education, awareness, and prevention of violence against women. For information about support, safety planning, resources, and to learn about ending violence against women work in Perth County, visit website HERE for more information.
Distress Line Program
- Provides a free, confidential, 24-hour telephone distress line available 24/7/365.
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
Text and Chat Program
- provides emotional support, crisis and suicide intervention through text or instant message for those individual who many not want to receive support face to face or speak over the phone.
- provides free, confidential 24-hour online and text support
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
Six Nations of the Grand River, ON, N0A 1M0
A range of culturally informed positive mental health promotion and wellness programs and services
- prevention and intervention approaches are applied to support and engage Indigenous children, youth aged 0-18 and their families
- combination of programs and services aim to support healthy physical, emotional, mental, and spiritual wellness and development through holistic and evidence-based approaches while including language, culture, and a connection to the land as part of their service delivery
Programs include:
- Youth Life Promotion Program - provides children and youth aged 0-18 with support related to mental health wellness, suicide and mental health crisis prevention, and programming grounded in culture, language, and a connection to the land
- Children's Mental Health and Addictions Program - offers intervention-based programs and services focused on providing timely and tailored mental health and addiction support to Indigenous children and youth aged 0-18 in their communities. Providing direct assessment, stabilization, intervention, treatment, and supportive programs across the continuum of care assists in addressing the needs of clients and reduces barriers affecting access to mental wellness services
- Indigenous Community Program - and Indigenous Community Worker provides culturally appropriate programming for youth aged twelve to seventeen (12-17) in the Brantford area who are in or at risk of involvement with the justice system. Youth and families are supported through a wrap-around service model that includes collaborations with service partners to address concerns related to the justice system, education, employment, and other components of health, wellness, and healing
- Student Counselling and Support Services - the Student Counselling and Support Worker (SCSW) connects with students in junior kindergarten to grade eight attending the five (5) federal and two (2) private schools on reserve directly in the school environment. The program delivers social and cultural programming as well as services including crisis response, assessments and safety planning, brief counselling, and advocacy for educational resources to children, youth, their families, and the school communities to support academic success, healthy development, and overall well-being
Six Nations of the Grand River, ON, N0A 1M0
Six Nations of the Grand River, ON, N0A 1M0
Six Nations of the Grand River, ON, N0A 1M0
Counselling services for individuals who are being abused, are abusive and/or at risk for abuse
Services offered:
- Women's Program - individual and/or group counselling, support advocacy, liaison for women living in high-risk situations
- Child & Youth Program - individual and/or group counselling, support advocacy, liaison for children living in high-risk situations
- Men's Program - support and counselling available for men who have been abused or are abusive
- Sexual Assault Program - program for adult men and women who have been impacted by sexual abuse
- MMIWGMB Love Starts With Us - individuals/families who experience loss through murdered and/or missing loved ones
- They Will Have Strong Minds - co-ed 7-week group and individual counselling for ages 12-21 years regarding dynamics of family violence, abusive relationships, and impacts on self, family and community
- Anti-Human Trafficking Program - ages 12-25 years who are at risk, are victims or have been victims of human trafficking/sexual exploitation

