For full directory of "How to" listings on different topics, see here
In an emergency call 9-1-1 for police, fire and/or ambulance
- for Emergency Shelters in Halton and surrounding area, see listing BTN4778
- for 24/7 Crisis & Distress Services serving Halton, see listing BTN2466
- for Child Abuse and Neglect Reporting, see listing BTN0483
- for Suspected Human Trafficking or Sexual Exploitation, see listing OAK9163
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This is a general overview of 24/7 Sexual Assault and Domestic/Family Violence crisis resources, serving Halton region
Assaulted Women's Helpline
- 1-866-863-0511, or text #SAFE (#7233)
- provincial telephone and online chat crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
- ages 16 and up
- see listing MET5691
EFry Hope and Help for Women
- 416-312-6938
- Female Mobile Support (FMS) for female youth 12-24 who have been involved, are still involved or at risk of sexual exploitation
- support and services including housing, life skills, counseling, medical care, mentoring and advocacy, and referrals to community resources
- see listing PEL0689
Fem'aide
- 1-877-336-2433 (1-877-FEMAIDE)
- a provincial telephone helpline for Francophone women dealing with violence
- crisis intervention, support and referral to community agencies
- see listing MET4619
Halton Womens Place
- South Halton crisis line, 905-332-7892
- North Halton crisis line, 905-878-8555
- Online Chat
- emergency shelter, crisis services and support to physically, sexually, financially and emotionally abused women and their dependent children
- see listing BTN2544
Nina's Place: Sexual Assault & Domestic Violence Care Centre
- 905-632-3737 ext 5708
- the regional sexual assault and domestic violence care centre of Halton that provides comprehensive, trauma-specific care and treatment
- See listing BTN4365
Ontario Network of Sexual Assault / Domestic Violence Treatment Centres
- 1-855-628-7238
- 24-hour telephone line available to assist victims/survivors and service providers with service navigation
- See listing MET1757
SAVIS (Sexual Assault and Violence Intervention Services)
- crisis line, 905-875-1555
- for all survivors of violence ages 16 and up
- free, confidential, non-judgmental, support and counselling services for all survivors of violence, as well as for the support people of survivors
- advocacy, support and accompaniment to Nina's Place, the police station and court
- see listing OAK2741
Seniors Safety Line
- 1-866-299-1011
- crisis and support line, includes emotional support, safety planning and information and referrals
- see listing MET5690
Support Services for Male Survivors of Sexual Abuse Program
- 1-866-887-0015
- multilingual support service for male survivors of sexual abuse, both recent and historical, and their family and friends
- Information and referral to community support services to meet long term needs including crisis and follow-up services
- see listing MET1911
Talk for Healing
- 1-855-554-4325
- culturally appropriate counselling services to Indigenous women by Indigenous women, via telephone, text, or online chat
- see listing IMP0327
Victim Support Line
- 1-888-579-2888
- multilingual Victim Support Line provides information and referrals for victims of crime, to supports and services that are available in their community
- chat online
- see listing MET5466
Activities include:
- working to share and develop strategies to enhance the quality of life for Halton residents, with a particular focus on older adults
- creating opportunities for municipalities and communities within Halton to identify and prioritize their capacity to support their own Age-Friendly initiatives through education, advocacy, and local policy changes that are reflective of inclusive, equitable and diverse best practices
- identifying common Age Friendly initiatives that can be worked on collaboratively
The Halton Elder Abuse Prevention Network educates community members, families and professionals who support older adults to better understand the importance of preventing isolation, knowing how to recognize the warning signs of abuse, sharing of relevant resources and where to seek help
A chapter of a national, non-partisan, nonprofit organization committed to advocating for a 'A New Vision of Aging for Canada' social change that will bring financial security, equitable access to health care and freedom from discrimination
Chapter meetings include information to improve the quality of life of the aging population, guest speakers, social activities and CARP initiatives in the community
- members, guests and community representatives are invited to attend
Activities include:
- promoting the rights and quality of life of mature Canadians
- ensuring that the marketplace serves the needs and expectations of that generation and provides value-added benefits, products and services to members
- building a sense of community and shared values among members
Oakville, ON, L6H 0H2
Community navigator will meet with individuals and/or caregivers to provide:
- health care system navigation
- assistance in filling out required forms or providing information required to access most appropriate services such as housing, financial support, etc.
- dealing with elder abuse/hoarding issues
- referrals to mental health agencies
- linking to support and services
- coordination of services with other agencies
Mississauga, ON, L5V 2W3
Community Support Services -- client intervention and assistance -- free
- referrals, follow up
Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups, seniors self help groups, community, wellness and health education
- caregiver support, volunteer development
Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling
- Non-emergency 905-825-4747
- Calling from North Halton 905-878-5511
Oakville, ON, L6M 3H8
The Elder Abuse Enquiries / Reporting service provides information, assistance and police response for seniors experiencing abuse, neglect or safety concerns in Halton Region
- responds to reports of elder abuse, including physical harm, neglect, medication misuse, financial exploitation and psychological mistreatment
- offers information to help protect seniors and encourages older adults and their loved ones to contact police when abuse or safety concerns arise
- provides guidance on recognizing possible signs of elder abuse such as unexplained injuries, fear or withdrawal, poor hygiene, malnutrition or unusual financial activity
- connects callers to additional support such as the Senior Safety Line for confidential advice
Oakville, ON, L6L 6N1
Supports the well-being of seniors in the Town of Oakville Objectives including:
- Representing seniors on Age-Friendly initiatives
- Advocating for quality of life and dignity of seniors in Oakville
- Providing seniors-related information to the community by giving presentations and networking with other senior-focused groups
- Supporting and reviewing issues of interest and concern such as housing, health care, transportation, recreation and the environment
Hamilton, ON, L8R 3N3
Provides telephone intervention to individuals experiencing crisis.
Toronto, ON, M8V 1K5
- works to improve quality of life for older adults
- helps organize and provides consultation to seniors groups
- cooperates with other provincial organizations to promote and discuss issues of interest to seniors such as pensions, home support services, housing
- publishes The Voice monthly magazine
Toronto, ON, M8V 1K5
Non profit organization representing older adults in Ontario
- volunteer-driven
- 1,000 local clubs:
- workshops on a variety of topics (health, pensions, finances, etc.)
- support for local chapters
- cooperation with other seniors agencies
- community participation
- newsletter
- volunteer opportunities
- local chapters host their own social and other activities
Hamilton, ON, L8P 4Y7
Services include:
- conducting investigations of possible need for public guardianship
- managing financial affairs and making decisions about the personal care of those under public guardianship
- appointing private guardians of property
- arranging legal representation in capacity proceedings
- acting as litigation guardian or legal representative
- administering the estates of deceased Ontario residents
- protecting charitable property
Hamilton, ON, L8P 4Y7
Hamilton, ON, L8R 1A7
Address issues, concerns, and challenges affecting seniors and disabled adults with respect to the law. This position is a community-based and community-driven initiative.
Information and support is available to seniors, their families or service providers. Programs and presentations are researched, developed and presented on a variety of topics (such as quality of life issues, frauds and scams, personal/home safety, etc.). Reports of abuse (physical, financial, psychological, or neglect) are forwarded to the officers for assessment and further investigation if required. Cases identified as criminal offences are followed up. Major cases may be referred to the Crimes Against Seniors Unit for further investigation.
Hamilton, ON, L8M 1W9
Offers free workshops, both in person and online, promoting positive aging and well-being.
Topics include:
- Navigating the Health Care System
- Positive Aging
- Advanced Care Planning
- Housing Options
Toronto, ON, M6M 3W2
- health services, health promotion
- community services and community development
- Ontario Health Insurance NOT required for general services
- family practice including crisis pregnancy, family planning, management of chronic conditions, prenatal and postnatal care, preventative health care, seniors' health, sexual health
- individual and sexuality counselling, treatment of sexually transmitted diseases
- counselling and case management
- dietitian
- podiatry clinic
- breastfeeding clinic
- child and parenting programs, including Spanish-speaking groups
- Diabetes Education Centre
- harm reduction programs
- seniors programs
- Toronto Public Health dental clinic
- women's programs
- youth programs
- Adult Protective Service program for adults with developmental disabilities
- community kitchen
- client advocacy, crisis referral to shelters
- eviction prevention, information and referral
- housing search
- landlord outreach, negotiation with landlords
- Housing Connections Access Centre, Share the Warmth
- other Home Services -- Rent Bank and Streets to Homes Follow-up Services
For help with Enbridge Gas bills, call 1-855-487-5327
Hamilton, ON, L8W 3P8
Friendly Visiting - Regular in-home visits with trained staff and volunteers, with activities including conversation, playing cards, running errands, walking, and more.
Community Education - 6-week group program rotating computer literacy and elder abuse education classes.
Hamilton, ON, L8W 0B4
Provides information and access to assistance for older adults with age related cognitive impairments and responsive behaviours that impact their daily functioning and/or the ability to maintain relationships.
Team members are trained to identify client needs and directly link them to the appropriate services.
Outreach offers services such as:
- Crisis Intervention
- Practical Support and Outreach
- Education
- Advocacy
- Coordination of Services
Caledon, ON, L7C 1H5
Advocates for senior citizens to municipal, provincial and federal governments and their departments
Drop-in Centre for seniors
- lunch and refreshments available
- card games, book exchange, guest speakers, day trips
- special occasion luncheons and annual Christmas Dinner
Toronto, ON, M6K 1Y4
- group benefits on products and services for members
- magazine
- does not provide direct services to individuals
Toronto, ON, M6K 1Y4
Toronto, ON, M6J 3A2
Includes snacks, hot meals and assistance with personal care
- Alzheimer Day Program and Frail Elderly Program
- social and recreation activities
- daily fee
Intake, information and referral, case management, crisis intervention, social work, caregiver support, and individual and family counselling
- education, training and support for individuals caring for frail or disabled family members
- support groups
- information sessions
- advocacy
- assistance in locating health care services, financial benefits and other community resources
Drop-in programs including fitness, recreation (sewing, woodworking, crafts),educational workshops and wellness seminars
- day trips
- activities in English, Portuguese, Vietnamese
- $15 annual membership
Seniors create and perform short plays on elder abuse prevention and health promotion
Home Support Services
Meals on Wheels (Chinese, western, South Asian and frozen meals)
Home Help
- light housekeeping, laundry, meal preparation, Monday-Friday
- group shopping, transportation for medical appointments and wellness programs
- participates in Toronto Ride
- bathing, dental hygiene, light housekeeping, Monday-Sunday
- friendly visiting, security checks
Personal support and caregiver relief
Supportive Housing
On-site and on-call support services for residents of May Robinson Apartments and Springhurst Manor, with physical or chronic health problems that require consistent monitoring and supervision, includes personal support and emergency response available Monday-Sunday 24 hours
Toronto, ON, M5T 1H1
Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill
- for persons 50 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
- social and recreation activities, lunch, snack
- personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
- transportation available
Chinese Bereavement Services -- culturally specific bereavement services
- individual support and self help group
- public education, seminars, workshops
- information and referral
Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis
- individual counselling with nurse, dietitian and social worker
- health and education workshops, seminars
- caregiver education and support
- information and referral
- workshop licensed by Self-Management Resource Centre
Community Outreach -- outreach programs for those living in seniors apartments and suburban areas
- retirement groups
- seniors self help groups
- community, wellness and health education
- caregiver support, volunteer development
Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free
- transportation -- fee
- referrals, follow up
Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling
Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment
- intensive case management, personalized care plan
- service navigation
Home care services -- home help, homemaking, respite care, palliative care -- fee
Personal Care Program -- for seniors living in the community requiring higher level of care
- care coordination
- scheduled and unscheduled personal support workers' visit, security check
Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home
- health maintenance, nutritional counselling
Supportive housing services -- for seniors requiring higher level of care, 24 hour on site services at Alexandra Park Apartments and Tam O'Shanter Towers, emergency response services
Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older
- drop-in centre, friendship groups, interest classes, outings, congregate dining
A forum for seniors and community members to mobilize and work together to make Cambridge an age friendly community. This involves raising awareness and advocating for change by increasing the civic involvement of seniors in the community. Takes on emerging social issues such as ageism, elder abuse and other issues concerning seniors.
Live chat includes confidential and anonymous online counselling, Mon-Fri 11 am-8 pm
