For full directory of "How to" listings on different topics, see here
In an emergency call 9-1-1 for police, fire and/or ambulance
- for Emergency Shelters in Halton and surrounding area, see listing BTN4778
- for Child Abuse and Neglect Reporting, see listing BTN0483
- for Suspected Human Trafficking or Sexual Exploitation, see listing OAK9163
- for Emergency Food Sources, see these listings
____________________________________________________
This is a general overview of crisis & distress resources, serving Halton Region. All services are available 24/7 unless noted otherwise.
HALTON'S MAIN CRISIS & DISTRESS AGENCIES
988 Suicide Crisis Helpline
- call or text 9-8-8, or call 1-833-456-4566
- national telephone and text suicide prevention and support
- see listing, MET7492
ROCK (Reach Out Centre for Kids)
- 905-878-9785, 17 yrs & younger
- for children and youth in crisis, and caregivers/community members
- see listing, BTN4032
Halton COAST (Crisis Outreach and Support Team)
- 1-877-825-9011, 16 yrs & older
- telephone support and mobile intervention program for those who are in crisis and have a mental health concern
- see listing, MHH0509
Distress Centre Halton
- Oakville: 905-849-4541
- Burlington: 905-681-1488
- North Halton: 905-877-1211
- Hamilton: 905-561-5800
- see listing, MHH0488
ADDICTION & GAMBLING
ConnexOntario
- 1-866-531-2600 or text CONNEX to 247247
- online chat
- information about addiction, mental health and problem gambling resources
- see listing, LON6230
National Overdose Response Service
- 1-888-688-6677
- free anonymous overdose prevention hotline for Canadians
- see listing, IMP0274
CAREGIVERS
Hospice Palliative Helpline
- 905-667-1865
- helpline providing emotional support and end of life care planning
- see listing PEL1180
Ontario Caregiver Organization
- Toll free helpline 1-833-416-2273
- supports Ontario's caregivers by being the one point of contact for information about existing services and supports
- online chat
- peer and community support groups
- see listing, MET8105
CHILDREN & YOUNG ADULTS
One Stop Talk (available Mon-Fri 12 noon-8 pm & Sat 12 noon-4 pm)
- 1-855-416-8255
- connect directly with a counsellor through online chat, video and voice
- offers children, youth (under 18 yrs) and their families immediate access to free mental health support through single session counselling and ensures direct referral to additional service when needed
- see listing, MET1991
Kids Help Phone
- 1-800-668-6868 or text CONNECT to 686868
- online chat
- telephone, text, and online counselling and support
- ages 5-30
- see listing, MET6983
Good2Talk
- Counselling Line, 1-866-925-5454
- Crisis Text Line, text GOOD2TALKON to 686868
- for post-secondary school students
- mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus
- see listing, MET2344
Naseeha
- 1-866-627-3342, helpline and text line
- telephone and live chat peer counselling and information
- open to all with focus on Muslim communities
- see listing, PEL1127
Black Youth Helpline (available Mon-Sun 9 am-10 pm)
- 1-833-294-8650
- 12 yrs and up
- open to all youth and their families
- culturally appropriate supports and services for Black youth and families
- see listing MET5611
FARMERS
Farmers Wellness Initiative
- 1-866-267-6255
- provides Ontario farmers, farm families, farm employees, and spouses & dependents of farm employees with free, unlimited mental health counselling, specific to the unique challenges that can be experienced by the agricultural community
- available in English, French and Spanish
- see listing, IMP0330
FIRST RESPONDERS, MILTARY & VETERANS
Boots on the Ground
- Toll free 1-833-677-2668
- peer support for first responders
- services offered to retired and serving police officers, firefighters, EMS, corrections officers, and nurses across the province
- able to provide in person peer support as needed
- see listing, OAK0181
Veteran Affairs Canada Assistance Service
- 1-800-268-7708, crisis line
- TTY 1-800-567-5803, crisis line
- 1-866-522-2122, general inquiries, Mon-Fri 8:30 am-4:30 pm
- crisis line and short-term problem solving with mental health professionals available to military members, Veterans, former RCMP members, and their family members & caregivers who have personal concerns that affect their well-being and/or work performance
- see listing, PEL1038
INDIGENOUS COMMUNITIES
Hope for Wellness Helpline
- 1-855-242-3310
- online chat
- a mental health helpline or online chat, for Indigenous peoples
- provides immediate, culturally relevant crisis counselling support
- see listing, IMP0326
TALK4HEALING
- Helpline and Text line: 1-855-554-4325
- online chat
- provides culturally appropriate counselling services to Indigenous women by Indigenous women, via telephone, text, or chat
- services in 14 Indigenous languages
- see listing, IMP0327
Indian Residential Schools Crisis Line
- 1-866-925-4419
- immediate and culturally appropriate counselling supports to former students who are experiencing distress
- see website
MULTICULTURAL
For You Telecare Family Service
- 416-241-5456, Korean
- 416-938-4673, English
- 416-999-1392, Text Help Line
- also available virtually and by email
- for individuals and families within, or related to, the Korean-Canadian community
- see listing, MET4876
Mandarin Hotline
- 289-800-8818, Mon-Sat 10 am-10 pm
- emotional support for a range of issues such as stress, anxiety, depression, health challenges, grief or bereavement, isolation, family conflict, unemployment, newcomer challenges
- support addresses language barriers and cultural stigma
- links to community and professional resources for individual and/or group support and treatment
- see listing MET7266
Nisa Helpline
- 1-888-315-6472, Mon-Sun 8 am-12 midnight
- confidential, anonymous and free helpline for Muslim women
- offers mental health support, peer-to-peer counselling, support in creating action plans, referrals, emotional and spiritual support and encouragement
- see listing IMP0101
SACHSS (South Asian Canadians Health and Social Services)
- 647-367-4452 or 416-863-0511
- support for emotional or mental health issues
- see listing, PEL2074
2SLGBTQIA+
LGBT YouthLine (available Sun to Fri, 4 pm-9:30 pm)
- Text 647-694-4275
- email: [email protected]
- online chat
- ages 13-29
- peer support by email, text and online chat
- information and referral, anonymous and confidential
- referral database of LGBTQ+ youth services
- see listing, MET7095
Toronto pflag (available Mon-Sun 9 am-9 pm)
- 416-406-6378
- peer support line for parents and families to share concerns on learning that one of their children or siblings is part of the 2SLGBTQIA+ community
- support for persons considering coming out to their families
- See listing MET3266
Trans Lifeline (available Mon-Fri 1 pm-9 pm)
- Toll free 1-877-330-6366
- helpline for trans people, run by trans people
- see listing, IMP0092
Interligne
- 1-888-505-1010, phone or text
- confidential information and support service for individuals that care about sexual orientation and gender identity issues
- service offered through telephone, text, chat, and email
- Acts of Homophobia Registry
- see listing, IMP0133
THREE-DIGIT HELPLINES SERVING HALTON
- 811 - Health Care Information & Service Navigation Assistance (Ontario Heath811)
- 711 - Telecommunications Relay Service (TRS, relay service, IP-relay)
- 611 - Telephone Service Provider
- 511 - Provincial Road Conditions & Tow Truck Services, in restricted Tow Zones (Ontario 511)
- 411 - Commercial & Residential Directory Assistance (YellowPages)
- 311 - Regional Services Intake & Information, Public & Family Health Information Line (Access Halton)
- 211 - Community Information, Resource & Service Navigation (Ontario 211)
For a larger list of resources available, visit General Crisis Intervention Hotlines or Distress Phone Lines
For full directory of "How to" listings on different topics, see here
Overview of programs ranging from basic education and literacy to workforce preparation, career training and job search assistance programs, and directs to other related listings in this directory
ADULT LITERACY & BASIC EDUCATION
Reading, writing, speaking, communication, computation and/or problem solving skills:
- for adults who cannot read or write at a functional level) see Adult Literacy Programs here
- to strengthen functional skills in these areas see Adult Basic Education programs here
SECONDARY EDUCATION
Ontario Secondary School Diploma (OSSD)
- to complete at locations in Halton, see here
PREPARING & TRAINING FOR THE WORKFORCE
Prevocational Training (for people with disabilities, including mental health issues)
Instruction and/or counselling to develop:
- physical and emotional tolerance for work demands and pressures
- personal-social behaviours
- basic manual, academic and communications skills needed to acquire basic job skills
- see Prevocational Training programs here
Career Awareness and Counselling
- Career Awareness (provides information and data about various industries and professions): see here
- Career Counselling (provides information and guidance in evaluating aptitude, abilities and interests, to choose a vocation or career and select the type of training): see here
Vocational Assessment
Tests skills, abilities, interests, personality traits and other attributes for success in different occupational areas or specific positions
- may include programs that allow people to try out jobs for short periods of time to see if there's a 'fit' and, for people with disabilities, determine what supports might be needed to succeed if hired
- for programs see here
Job Training
- Vocational Education, see here
- On the Job Training, see here
- Computer and Related Technology Classes, see here
Work Experience/Internship Programs
Apprenticeship
Job training expense assistance
Financial assistance or loans to help people pay for tuition, books, living expenses, transportation, disability supports, assistance in caring for dependents etc.
- for programs see here
JOB SEARCH
Pre-job Guidance
Provides skills in preparing a resume, job application letters/questionnaires, answering job ads and taking employment tests, tips on appropriate dress, personal appearance and interview techniques, etc.)
- for programs see here
Comprehensive Job Assistance Centres
One-stop centres that may include job counselling, testing and assessment, pre-job guidance, job matching and referral, labour market and career information, information on financial aid for education and training, and referral for job training, transportation, child care, personal and financial counselling, etc.
- for programs see here
Specialized Job Assistance Centres:
Disability-related programs:
- Comprehensive Disability-related Programs, see here
- Supported Employment (job coach works side-by-side with client in workplace), see here
- Centre-based Employment (separate and supported work centres for those with disabilities), see here
Ex-offender Employment Programs, see here
Immigrant/refugee Employment Programs, see here
Indigenous Employment Programs, see here
Summer Employment Programs, see here
Vocational Rehabilitation (for people with disabilities, emotional problems or history of substance abuse), see here
Youth Employment Programs, see here
For full directory of "How to" listings on different topics, see here
In an emergency call 9-1-1 for police, fire and/or ambulance
- for Emergency Shelters in Halton and surrounding area, see listing BTN4778
- for 24/7 Crisis & Distress Services serving Halton, see listing BTN2466
- for Child Abuse and Neglect Reporting, see listing BTN0483
- for Suspected Human Trafficking or Sexual Exploitation, see listing OAK9163
______________________________________________________________________________________
This is a general overview of 24/7 Sexual Assault and Domestic/Family Violence crisis resources, serving Halton region
Assaulted Women's Helpline
- 1-866-863-0511, or text #SAFE (#7233)
- provincial telephone and online chat crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
- ages 16 and up
- see listing MET5691
EFry Hope and Help for Women
- 416-312-6938
- Female Mobile Support (FMS) for female youth 12-24 who have been involved, are still involved or at risk of sexual exploitation
- support and services including housing, life skills, counseling, medical care, mentoring and advocacy, and referrals to community resources
- see listing PEL0689
Fem'aide
- 1-877-336-2433 (1-877-FEMAIDE)
- a provincial telephone helpline for Francophone women dealing with violence
- crisis intervention, support and referral to community agencies
- see listing MET4619
Halton Womens Place
- South Halton crisis line, 905-332-7892
- North Halton crisis line, 905-878-8555
- Online Chat
- emergency shelter, crisis services and support to physically, sexually, financially and emotionally abused women and their dependent children
- see listing BTN2544
Nina's Place: Sexual Assault & Domestic Violence Care Centre
- 905-632-3737 ext 5708
- the regional sexual assault and domestic violence care centre of Halton that provides comprehensive, trauma-specific care and treatment
- See listing BTN4365
Ontario Network of Sexual Assault / Domestic Violence Treatment Centres
- 1-855-628-7238
- 24-hour telephone line available to assist victims/survivors and service providers with service navigation
- See listing MET1757
SAVIS (Sexual Assault and Violence Intervention Services)
- crisis line, 905-875-1555
- for all survivors of violence ages 16 and up
- free, confidential, non-judgmental, support and counselling services for all survivors of violence, as well as for the support people of survivors
- advocacy, support and accompaniment to Nina's Place, the police station and court
- see listing OAK2741
Seniors Safety Line
- 1-866-299-1011
- crisis and support line, includes emotional support, safety planning and information and referrals
- see listing MET5690
Support Services for Male Survivors of Sexual Abuse Program
- 1-866-887-0015
- multilingual support service for male survivors of sexual abuse, both recent and historical, and their family and friends
- Information and referral to community support services to meet long term needs including crisis and follow-up services
- see listing MET1911
Talk for Healing
- 1-855-554-4325
- culturally appropriate counselling services to Indigenous women by Indigenous women, via telephone, text, or online chat
- see listing IMP0327
Victim Support Line
- 1-888-579-2888
- multilingual Victim Support Line provides information and referrals for victims of crime, to supports and services that are available in their community
- chat online
- see listing MET5466
- Administration 905-332-1200
- North Shelter (Milton and Halton Hills) 905-878-8970
- South Shelter (Burlington and Oakville) 905-332-1593
A program administered by Halton Women's Place to protect pets from violence
- if a woman is seeking shelter and has a companion animal, the shelter will work closely with the client, local veterinarians, animal welfare agencies, pet boarding facilities and volunteers to help in keeping their pet safe
Services may include:
- any veterinary care or vaccinations that are needed
- safe transport out to a nearby kennel or boarding facility
- support in facilitating visits between women/children and their pets during their stay at Halton Women's Place
Initially created in collaboration with the Ontario Veterinary Medical Association
- funded through collaboration with PetSmart Charities through grant support and fundraising efforts where possible
- Administration 905-332-1200
- North Shelter (Milton and Halton Hills) 905-878-8970
- South Shelter (Burlington and Oakville) 905-332-1593
For national online directory of shelters for women experiencing abuse, see sheltersafe.ca
Major Services:
- 24 hour crisis lines for abused women
- HWP Chat provides online support, Mon-Sun 24 hrs, from a trained Violence Against Women Counsellor
- safe shelter accommodation, food, and basic personal items for abused women and their dependent children
- individual and/or supportive group counselling at the shelter
- community agency information and referral when necessary
- court support for interim custody and restraining orders
- children's services
- emergency transportation to shelter, if necessary
- depart planning
- SafePet Program
- advocacy and public education around ending violence against women
- transitional housing - helps facilitate housing opportunities for women and children as they journey forward towards a life free from violence and abuse
- accepts donations of goods for those in the shelter and those moving from the shelter to permanent housing (see list of needs here)
Family Court Support Worker Program
Facilitates a victim's understanding of and passage through the familly court system.
Support provided includes:
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Schools programs
- EngageMENt 'male ally' program is a conversation-based 4-week program led by a male facilitator that guides male students through discussion around popular and sports culture, through a gender lens, and discusses what 'healthy masculinity' means, wrapping up by planning an experiential or service learning initiative (participants may receive up to 15 volunteer hours toward their Community Involvement requirement)
Exchange Works is a program of Halton Region's Harm Reduction Services
Services offered:
- safer injection supplies
- safer steroid supplies
- safer inhalation supplies
- safer sex supplies
- nasal naloxone training and kits
- education
- written information and referrals
All services available through Mobile Outreach Service, and at fixed locations
You can access Exchange Works by:
Texting or calling mobile outreach services (on a confidential cell phone)
- Mobile Outreach Services
905-330-3305 (if using a Halton Hills landline phone, dial 905-702-4200 to avoid long-distance charges)
Mon-Thu 2 pm-6 pm
Walk-in to the following Exchange Works fixed sites:
- Burlington, Health@3350
3350 Fairview Street
Call 311 for more information
Hours: Mon-Fri 1 pm - 4 pm - Oakville, Health@232
232 South Service Rd East, Unit B
Call 311 for more information
Hours: Mon-Fri 1 - 4 pm
Other community agencies can also provide free harm reduction supplies to their clients. See the Find Supplies Map from Ontario Harm Reduction Distribution Program for more harm reduction supplies and disposal bin locations in your area.
This listing provides an overview of infant seat and booster seat laws, and car seat clinics
- all drivers are responsible for ensuring that passengers under 16 are secured properly
For details on specific requirements for different age groups from infants to youth, installation and tips, see:
Car Seat Clinics
Information about infant and child car seat installation and inspection clinics can be found through the Halton Region Police Service's website or by calling Halton Region at 3-1-1
For full directory of "How to" listings on different topics, see here
Shelter Intake
For intake to shelters in the region of Halton, call Access Halton at 3-1-1
- Please note: Individuals who are willing to accept support or services from Halton Region will be provided emergency shelter
- unhoused or sleeping outside?
- contact Halton Social and Community Services at [email protected] or 1-866-442-5866
- experiencing a mental health crisis?
- call COAST at 1-877-825-9011
- for more details see here
______________________________________________________________________
The following is an overview of emergency shelters in the Halton Region and surrounding areas
Salvation Army Halton Lighthouse Shelter
- 905-339-2918 or call 3-1-1 and ask for referral
- emergency shelter services for males 16yrs and older
- located in Oakville, shelter may be able to arrange transportation
- for more details see full listing here
Wesley Housing Services - Halton
- call 3-1-1 and ask for referral
- emergency shelter services for youth, single females and families
- intake staff through Wesley will assist in finding temporary housing
- for more details see full listing here
Bridging the Gap
- a voluntary program offered to youth ages 16 to 24 yrs who are homeless or at risk of becoming homeless that provides case management support in finding Ontario Works, food, alternative education, work, housing, counselling, financial management, and life skills
- to make a referral, contact a Transitional Youth Worker at 1-877-425-8661 or [email protected], Mon-Fri, 9 am-4:30 pm
- for more details see full listing here
Halton Womens Place
- Emergency Shelter for abused women, their dependent children and pets
- Shelters
- South Halton (Burlington) 905-332-1593
- North Halton (Milton) 905-878-8970
- Crisis Phone
- South Halton (Burlington) 905-332-7892
- North Halton (Milton) 905-878-8555
- administration 905-332-1200
- online chat through HPW Chat
- protects pets from violence through the SafePet Program
- for more details see full listing here
Shifra Homes Maternity Residences
- provides the basic needs of life: shelter, food, clothes, safety and support, to pregnant women 16 to 30 yrs, who need support during their pregnancy
- accommodation, pregnancy counselling, and support services during pregnancy, childbirth and for a period after the birth, for the young women, their babies and family members
- 905-681-9633, [email protected]
- for more details see full listing here
______________________________________________________________________
Emergency Shelter's in Surrounding Regions
ShelterSafe.ca
- an online clickable map that connects women with the nearest shelter
- map provides the shelter's 24 hour phone number and/or website, and information on each shelter's pet policy, wheelchair accessibility, and availability of children's programming
- for more details see full listing here
Hamilton
- to find shelter information call 211
- for more information on shelters in the Hamilton area, see here
Niagara
- call 211 to connect with a local shelter, if all shelter beds are full, ask to be connected with Niagara Assertive Street Outreach for more support
- for more information on shelters in Niagara Region, see here
Peel
- to find shelter information call shelter intake at 905-450-1996
- for more information on shelters in Peel, see here
Wellington County and City of Guelph
- to find shelter information call the Housing and Shelter Prevention and Diversion Line at 226-821-3345
- for more Information on shelters in Wellington County, see here
Toronto
- to find shelter information call the central intake line 1-877-338-3398
- for Street Outreach Services call 311
- for more information on shelters in the City of Toronto, see here
For full directory of "How to" listings on different topics, see here
If you witness or suspect someone is a victim of human trafficking or sexual exploitation, or if a victim comes to you, there are agencies in Halton Region that offer help and support services:
For all emergencies, please call 911
Reporting to Police
Halton Regional Police Service
- HRPS Drug and Human Trafficking Unit, non-emergency 905-825-4747 ext 5331 or email [email protected]
- 1-800-222-8477 (TIPS)
_________________________________________________________
Crisis Support & Counselling
Sexual Assault & Violence Intervention Services of Halton (SAVIS)
- 24/7 crisis line 905-875-1555
- Anti-Human Trafficking Services 905-825-3622
- 24/7 distress line Oakville 905-849-4541, Burlington 905-681-1488, North Halton 905-877-1211
COAST (Crisis Outreach and Support Team)
- 24/7 crisis line 1-877-825-9011
Canadian Human Trafficking Hotline
- 24/7 helpline 1-833-900-1010
_________________________________________________________
Peer Accompaniment or Mobile Support Workers
Sexual Assault & Violence Intervention Services of Halton (SAVIS)
- 905-825-3622 (after hours call crisis line 905-875-1555)
- 905-624-1755 (after hours call Female Mobile Support 905-459-1315 ext 250)
Restorations Second Stage Homes
- 905-962-7378
_________________________________________________________
Emergency Shelter and Practical Assistance
- 905-878-8555 (north Halton), 905-332-7892 (south Halton)
- call 3-1-1
- emergency shelter intake and referral to Salvation Army Halton Lighthouse Shelter (men) or Wesley Housing Services - Halton (women and families)
Halton Regional Police Service - Victim Services
- 905-825-4777 ext 5239
_________________________________________________________
Health Care Support (sexual assault or abuse) & Hospital Emergency Rooms
Nina's Place (located at Joseph Brant Hospital)
- 905-336-4116
- Halton Region's only sexual assault and domestic violence care centre
- 905-632-3737
Oakville Trafalgar Memorial Hospital
- 905-845-2571
- 905-878-2383
- 905-873-0111
_________________________________________________________
Support for people younger than 18 or dependents younger than 18
- 24/7 helpline 905-333-4441
Halton Regional Police Service - Child Abuse and Sexual Assault Bureau
- 24/7 non-emergency 905-825-4747 ext 8970
Internet Child Exploitation Counselling Program (ICE)
- 1-866-264-8900, Mon-Fri 8:30 am-12 noon, 1 pm-4:30 pm
- referrals to short-term counselling
Hoarding Support
- an evidence-based program specifically designed to address harmful hoarding behaviours that significantly impact individuals' living conditions, quality of life, tenancy stability, and overall health
- mobile and streamlined intake assessments
- a structured, 16-week, one-to-one Cognitive Behavioural Therapy (CBT)-based hoarding intervention
Buried in Treasures Support Group
- a 15-week hybrid (in person and/or online) program designed for individuals struggling with hoarding behaviors
- ideal for individuals ready to take the first step towards a less cluttered, more manageable living environment with the guidance of a structured, supportive group
Milton, ON, L9T 1Y7
Satellite court located in Burlington. Please contact the Milton VWAP Office for more information on location and hours
Information and assistance to support participation in and understanding of the criminal court process.
Services begin once police have laid charges and continue until the court case is over.
Services include:
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies, including Indigenous and other culturally specific agencies
- crisis intervention, trauma informed support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- arrange for interpreters and accessibility accommodations
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Vulnerable Victims and Family Fund (VVFF) -- Helps support victims of crime, including families of homicide victims and motor vehicle fatalities resulting in criminal charges, to participate more fully in the criminal court process by providing financial assistance and court-based supports for:
- travel to attend key court dates
- language interpretation services
- special accomodations for victims with disabilities, such as real-time captioning
- basic necessities for victims of human trafficking or gun and gang violence while attending court
Milton, ON, L9T 5E3
Provides supportive housing and outreach case management services throughout Halton for people diagnosed with a serious mental illness
- services are based on a flexible, rehabilitative model of support and are tailored to meet the needs of the people
Individual Support
- Case Management Program, ACT
- for more information, see listing OAK4414
Housing and Homelessness Support
- Residential, Supported Housing, Housing first, HOMES Program
- for more information, see listing OAK0470
Justice Supportive Housing Program
- affordable accommodation and flexible supports for people with serious mental illness who have come into conflict with the Criminal Justice System
- subsidized rental apartments are provided throughout the Region of Halton
- Community Social Workers provide case management services such as goal setting, assist with job searching, budgeting, grocery shopping and other daily living skills
- for individuals 18yrs and over, who are
- diagnosed with a serious mental illness
- have come into contact with the law, and offense is considered low risk and mental illness can be appropriately managed through services based in the community
- In addition, the following individuals may also be eligible:
- individuals who are at risk of being charged by police or
- have been charged by police or
- have been sentenced
- referrals can be made online through one-Link or contact the Central Intake Team at [email protected] or 905-847-3206, then choose 4 at the prompt
Peer Support
- fosters the hope that recovery is possible while promoting skills for coping with and managing symptoms and encouraging the use of natural supports and enhancement of community living skills
- Peers include:
- ACTT Peer Specialist, provides peer support to individuals who are receiving services from the Assertive Community Treatment Team
- HOMES Peer Specialist, provides peer support to individuals receiving services from the HOMES Program
- Peer Volunteer Coordinator, supports Health & Wellness Program that offers opportunities for individuals to become involved with Summit Housing & Outreach Program in a number of different ways including peer led social recreational programs, events and volunteering opportunities
- Peer Social Recreation Assistant, supports the Health & Wellness Program with various groups and recreational activities
Health & Wellness
- offers social recreation opportunities including a variety of leisure activities for consumers of mental health services
- a safe space with programs that are led by a team of dedicated staff, peers, and volunteers, many of whom are peers themselves
- provides participants with opportunities to participate in community life, to make friendships, and for recovery through peer-facilitated groups
- examples of groups offered include arts and crafts, cooking, writing, journaling, yoga, open mic night, walking group, youth drop-in, book club, and early risers mindfulness
- to join, please submit a request online through one-Link or call 905-338-4123, toll-free 1-844-216-7411 or email [email protected]
Groups
- provide an opportunity to talk openly and honestly about your feelings in a safe, supportive environment
- Groups offered:
- Family support group
- Cooking Groups
- Smoking Cessation
- Music Makers
- Walking Groups
- interested in seeing what Groups are available, please contact call 905-847-3206 ext 937 or email [email protected]
Milton, ON, L9T 4Z9
A Christian organization which provides community programming and Christian teaching for both children and adults
Community Services include:
- Food bank
- Spiritual supports
- subsidized Summer Day Camp
- youth programs
- Low-Income Energy Assistance Program (LEAP), providing one time help with those struggling to pay their hydro arrears
- diaper voucher program (in partnership with MCRC Infant Food Bank
- Christmas Toy assistance
- Peer Support Meetings
- Glowing Pains: A safe space for trans, nonbinary, 2spirit, intersex and any gender diverse adults (18+) in Halton (online)
- Parents and Caregivers: Two in-person meetings (TransParenting and Dad's Night), plus an online group for parents of gender-diverse kids (any age)
- Queer Peers: Peer support for youth ages 12-18 held at various locations in collaboration with partners across Halton Region
- Training and education offered to businesses/community groups
Provides transitional housing for South Asian women who are victims of domestic violence, intimate partner violence or gender-based violence
- provides case management and referral/connection with necessary external services
- maximum length of stay is 3 months with an extension for an additional 2 months possible in some cases
Milton, ON, L9T 2M3
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests, and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Services at this organization are specifically designed to support individuals with mental health and addiction issues
Better Jobs Ontario
Skills training and financial support for unemployed workers
- training program must demonstrate good job prospects
- financial support based on need - may include tuition, instructional costs, books,transportation, and/or a basic living allowance
Services for Employers
- offers help identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests, and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
Milton, ON, L9T 2M3
Employment resources and coaching for Newcomers to Canada to find sustainable employment in Ontario
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
All services at this site can be tailored to meet the needs of Immigrants/Newcomers.
Better Jobs Ontario -- Skills training and financial support for unemployed workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for employers
- offers help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
Milton, ON, L9T 4X5
An outpatient addiction medicine clinic that provides expert assessment, brief counseling, and medication-assisted treatment for a variety of substance use disorders including opioids, alcohol, stimulants, cannabis, smoking cessation, and benzodiazepine tapering guidance
Services are covered by OHIP, and all patients are under the care of doctors with expertise in addiction medicine
Offers same day walk-in service, with immediate access to methadone and suboxone programs for opioid addiction, and medication-assisted treatment for addiction involving alcohol or other substances * provides both short-term stabilization and longer-term follow-up care * patients are also connected with addiction counselling and other supports to assist in their recovery
Located at Milton Medicine Shoppe Pharmacy
Milton, ON, L9T 4X5
A program supports children's healing from the effects of exposure to abuse and supports mothers to assist their children in this healing process
- 12 week therapy group for mothers and children (4-16 years)
- free program that runs twice per year in Oakville and once per year in Milton and Burlington
- group program provides children, teens and their mothers with safe, nurturing environments in which they can discuss the violence and abuse they have experienced
- separate groups for children, teens and their mothers are offered at the same time
Milton, ON, L9T 4X5
Offers individual and group counselling for women who have experienced emotional, physical and/or sexual abuse by a partner
- available in-person, by video or phone
Individual counselling:
- individual counselling and therapy services are tailored to meet the specific needs of each woman
- information on abuse, safety planning and community resources is also available
- services are free of charge and offered in Oakville, Burlington, Milton, and Georgetown
Education and support groups:
- eight week group provides an opportunity to decrease isolation and to gain insight into the experience and impact of living with abuse and control
- group is offered frequently, day and evening groups are available
Milton, ON, L9T 4X5
Offers many different types of counselling for people who are experiencing personal and family problems
- available in-person, by video or by phone (as clinically appropriate)
Counselling services include:
- individual counselling for issues including self-esteem, depression, anxiety, stress, loneliness, grief, job loss, sexual orientation, sexuality, chronic illness and sexual abuse
- couple counselling for those who want to improve communication, problem solving, conflict management, and sexual issues
- family counselling for dealing with the loss of a family member, conflict, substance abuse, school problems, parenting issues and concerns for aging parents
- separation counselling for dealing with the emotional reaction when a relationship ends, which may include grief, loss, anger & strategies for resolving custody and access issues
- blended family counselling for helping couples let go of previous relationships, adjust to a new relationship, and define parenting roles
- youth counselling for supporting mental well-being
Also offer:
- group programs for education, skills and support including programs for women who have experienced abuse
- walk-in counselling clinic for single-session therapy designed to provide support, feedback and ideas on making positive life changes, for more information see here
Milton, ON, L9T 4X5
A 12-week group education and counselling program on intimate partner violence and non-abusive ways of resolving conflict
- survivors/partners of the offender are provided with support including safety planning, referrals to community resources, and information on the offender's progress
The program helps participants to:
- take full responsibility for their behaviour
- understand the effects of their behaviour on their partner and their children
- identify and change attitudes that lead to abusive behaviour
There are separate programs for men and women:
- groups are offered online
- men can join the online program from the Burlington office, if required
- individual sessions are provided for those with same sex-partners
Milton, ON, L9T 4X5
Professional counsellors/therapists offer individuals, couples and families hope, comfort and guidance when faced with the challenges of life
Programs and services include:
- individual, couple and family counselling - available to residents of Halton Region who need assistance in coping with life's challenges
- Violence Against Women Program - offers individual and group counselling for women who have experienced verbal, emotional, physical, sexual and/or financial abuse in their spousal, common law and/or dating relationships
- Partner Abuse Response Program - a 12-week educational & counselling group program for people who have used abusive behaviours with their partners
- Supervised Parenting Time Program - provides a child friendly, safe, neutral place for non-custodial parents to visit their children with supervision provided throughout their visit
- The Safety Zone - provides children, teens and their mothers with safe, nurturing environments in which they can discuss the violence and abuse they have experienced
For a complete description of Thrive Counselling services see this listing
- not all services listed are available at this location
Other offices in Halton include:
Milton, ON, L9T 0K4
Access to health care support at home, at school or in the community * Care Coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or nursing community clinic * provides information about other community services and refers when appropriate
Services available to eligible patients may include:
- nursing
- nurse practitioner
- personal support
- physiotherapy and occupational therapy
- speech and language therapy
- social work
- nutrition and food counselling (dietitians)
- palliative care
- medical supplies and equipment
- access to long-term care homes
- access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
- health support in the school
- specialized services for people living with specific health conditions
- referral to other community supports
Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 (area code not required)
Children's Health Services - Special health services for children in both the home and school environment * supports children when health care provision is essential to a student's participation and development in school programs * services are provided within public, private or home-based schools
Mental Health and Addiction Nurses - Assessments, interventions and support to students and families with mental health and or addiction issues * consultation to school staff in regards to mental health and/or addiction issues as appropriate
Placement Services - Determine eligibility for admission to long-term care facilities and prioritize and manage the admission process * support and information is provided to applicants and their families prior to and during the admission process
Nursing Clinics - Nursing services for ambulatory patients at clinics located in the community
Health Care Connect - Refers people who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector * Care Connectors work with family doctors and nurse practitioners who are accepting new patients * Health811 (get connected to health care 24/7)
Adult Day Programs - Programs that promote wellness, dignity, and enhance quality of life in a social setting, and provide a much-needed break for persons providing care and support at home * contact Central Registry at 905-281-4443 for information and how to apply
Services and Programs:
- Acclaim Health Community Nursing Clinic - Milton
Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
- liaison with diverse communities
- confidential and anonymous
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
