Milton, ON, L9T 6P8
One of the five Halton Information Providers that maintain the Halton Community Services Directory of community services and organizations
- brochures for community services are available all three Milton Public Library locations
Oakville, ON, L6M 0L8
A free helpline for residents of Halton Region to access local health care services, including finding a doctor or a walk-in clinic. A Community Navigator will talk with callers one-on-one and assist in connecting with health care and other community services
Halton Hills, ON, L7G 1X2
Major Services:
- operates a free and confidential telephone information and referral service providing individuals and organizations with current information on services available for residents of Halton Hills
- provides information on:
- government services and agencies
- social service organizations
- support groups
- health education and support
- legal services
- financial assistance
- housing and landlord tenant issues
- recreation
- hobby and interest groups
- cultural activities
- maintains a walk-in centre that provides free verbal information and referral, houses a large display of free pamphlets, flyers, newsletters and brochures
- in cooperation with the other Halton information centres, makes available the Halton Community Services Directory
- a member of Halton Information Providers (HIP), the purpose of which is to support the needs of the residents of Halton Region by maintaining consistent and credible standards of community and human service information
Brampton, ON, L6W 4P3
Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care
Care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care
Services available to eligible patients may include:
- nursing
- nurse practitioner
- personal support
- physiotherapy and occupational therapy
- speech and language therapy
- social work
- nutrition and food counselling (dietitians)
- palliative care
- medical supplies and equipment
- access to long-term care homes
- access to supported living (adult day programs, supportive housing and assisted living)
- access to respite care and convalescent care (short-term stays)
- health support in the school
- specialized services for people living with specific health conditions
Information and Referral - Central West Healthline provides online access to health, social and community resource information for Brampton, Caledon, Dufferin County, North Etobicoke, Malton and West Woodbridge area
School Health Support Services - special health services for children who require medical or rehabilitative assistance to attend school, participate in school routines and receive instruction
- services are provided within public, private or home-based schools
Mental Health and Addictions School Program - assessments, interventions and support to students and families with mental health and or addiction issues
- consultation to school staff in regards to mental health and/or addiction issues as appropriate
Placement Services - determine eligibility for admission to long-term care facilities and prioritize and manage the admission process
- support and information is provided to applicants and their families prior to and during the admission process
Community Nursing Clinics - nursing services for ambulatory patients at clinics located in the community
Supported Living - information and/or assessment for Adult Day Programs (ADS), supports for Daily Living or Supportive Housing
Health Care Connect - refers people who do not have a doctor to a family health care provider who may be accepting new patients
- once registered, program participants are assigned to a Care Connector, who work with family doctors and nurse practitioners who are accepting new patients
Oakville, ON, L6J 2Z4
The primary purpose of each centre is to:
- provide free and confidential information to connect people to the social and community services and programs available in Halton
- jointly maintain the public online Halton Community Services Directory and publish print and electronic publications
Additional services include specialized services for other nonprofit information and referral organizations, including:
- community information data syndication and leasing
- custom views of the Halton Community Services Directory for targeted subject areas
Member of InformCanada and Inform USA (formerly the Alliance of Information and Referral Systems - AIRS)
Regional community information providers to Ontario 211 Services, Ontario Health atHome, the Halton Child Care Directory and Information Line and other local, regional and provincial projects
Oakville, ON, L6J 2Z4
Main Services
- free and confidential information and referral service connecting individuals and organizations to programs and services available to Oakville residents
- shares community posters, flyers, brochures, and pamphlets from local agencies and nonprofits at all Oakville Public Library branches and online at www.oakvilleinfo.ca
- provides community directories and resource lists to help residents find local support
Halton Information Providers
- lead agency for Halton Information Providers (HIP)
- in partnership with other Halton resource centres, maintains the Halton Community Services Directory with over 4,000 listings for non-profit and government services across Halton Region
Mississauga, ON, L5B 2C9
Christian outreach centre serving people equally from all cultures and religions, providing assistance and referral by appointment only
- referral counseling
- befriending
- diapers, clothing, back to school supplies as available,
- toiletries
- gently used clothing
- Wednesday and Thursday lunch by registration only
Brampton, ON, L6W 1H9
Family Zone -- family building activities, life skills and educational workshops for Food bank families
Youth Dimensions -- volunteer opportunities for at risk youth to develop personal skills and community engagement
Individuals Conquering Addictions Now (ICAN) -- one on one recovery support for individuals facing addictions
Pre-employment support services -- assistance with job search, resume writing, developing references, volunteer placements
- access to computers and telephone
Choices Retreat -- fee for service program for Peel students to raise awareness on the issues of hunger, poverty, and homelessness through educational and interactive activities
Information and referral
Summer camp for low income children
Intergenerational mentoring between seniors and at risk families
Workshops on the prevention and management of diet related illnesses
Holiday Hampers for needy families, with donated food, toys and clothing
Burlington, ON, L7R 1J4
A free service of Burlington Public Library that provides personalized, confidential information and referral about human and community services available for seniors, adults, youth and children related to:
- basic needs (food, housing/shelter, material goods, transportation, utilities)
- consumer services (consumer assistance and protection, consumer regulation, tax organizations and services)
- criminal justice and legal services (courts, criminal correctional system, law enforcement services, legal services)
- education (educational institutions/schools, educational programs, educational support services)
- environment and public health/safety (environmental protection and improvement, public health, public safety)
- health care (health screening/diagnostic services, health supportive services, medical laboratories, outpatient health facilities)
- income support and employment (employment, public assistance programs, social insurance programs, temporary financial assistance)
- individual and family life (domestic animal services, individual and family support services, leisure activities/recreation, mutual support)
- mental health and substance use disorder services (mental health assessment and treatment, mental health support services, substance use disorder services)
- organizational/community/international services (arts and culture, community facilities/centres, community groups and government/administrative offices, occupational/professional associations)
One of five Halton Information Providers that maintains the Halton Community Services Directory of community services and organizations
- maintains community information resources at all library branches
Guelph/Eramosa, ON, N0B 2K0
Seniors' Services
- Adult Day Program (transportation provided to Erin Centre 2000)
- health clinics: hearing clinics, foot care clinics, information sessions (call 519-833-0087)
- for eligible adults 18+ years of age
- services are dependent on volunteer availability
- government forms and program information, information on community services and leisure activities, advocacy, assistance with form filling, caregiver support and information, annual income tax clinics; referrals to other services
- assists residents of Guelph-Eramosa Township and Town of Erin in need of emergency food supplies
- Holiday Hamper program provides festive food and groceries, and gifts for children and family members
- Backpack Program
- EWCS Food Bank maintains many community partnerships (e.g. schools, churches, social clubs)
- sells gently used, seasonal clothing accessories, shoes and books
Guelph/Eramosa, ON, N0B 2K0
Programs and activities include:
Seniors:
Adult Day Programs for frail seniors and those with cognitive impairments (wheelchair accessible transportation available); nutritious meals and snacks ; social and recreational health and wellness programs ; seniors information directory.
The day program is open Mon-Thu for in-person visits maintaining physical distancing, wearing a mask, frequent hand washing/sanitization and daily COVID screener conducted. Telephone reassurance checks and zoom/virtual appointments provided.
Food Support:
food assistance for families experiencing a crisis; hampers of food and toys distributed at Christmas
Youth Programs:
In person (must be scheduled and adhere to social distancing, hand washing/sanitization and must wear a mask); telephone, text and zoom sessions also available during COVID.
New To You Store: sells gently-used clothing and small toys; open Mon-Sat.
BookEnds: sells gently read books (no magazines); open Tue-Sat.
Other services include:
- transportation services for eligible adults 16+ years of age
- free public internet access
- government forms and pamphlets
- fax, photocopying and laminating
- recreational information
- community outreach and support services
- access to other services and / or referrals including Canadian Mental Health Association, Rural Women's Support, Second Chance Employment, Legal Clinic of Guelph and Wellington County, Immigration and Settlement Services, Probation and Parole Services
Mississauga, ON, L4Y 2Z6
Multiservice agency
- community information and referrals
- counselling, anger management
- counselling for youth and young adults
- employment assistance including resume/cover letter preparation, job search
- social housing application assistance
- year round income tax clinic
- leadership skills development
- children's breakfast club (on and off site)
- outreach
- workshops for women and youth
- social and recreation activities, including children's book club and youth homework club
Electricity bill support assistance: lead intake agency for Low-Income Energy Assistance Program (LEAP) through Ontario Energy Board (OEB)
- pre-screening required, qualifying residents receive appointment to complete the application process
- access centre for Ontario Electricity Support Program: assistance with applications
Food, clothing, and toy distribution: for new immigrants, refugees and Ontario Works recipients
- intake assessment required
- annual Christmas toy distribution application deadline October 15
Newcomer Information Services
- information and referrals, including immigration, employment and community services
- counselling
- some form filling assistance
- access to computers
Mississauga, ON, L5G 1H8
Food bank -- weekly food bank order pickups Monday, Wednesday, Friday (order online or call to place order; drop in orders also available)
- food including halal, vegetarian options and pet food
- diapers and formula for families with age appropriate children
Community Meals -- Monday--Friday during hours open
Community -- programs including Men's Group, Women's Group
Employment -- job search assistance and resume/interview preparation
Information and referral services -- assistance in accessing resources in the community help to access benefits, housing, eviction prevention, addictions counselling and referrals to drug rehabilitation, free or low-cost furniture, clothing, eye-glasses, harm reduction supplies
- can refer externally, but many providers offer service on site such the Regeneration ID clinic, Service Canada, Bloom Clinic, Region of Peel, SHIP, Family Services of Peel, and PAARC - see separate listings
Member of the Mississauga Food Bank
Guelph, ON, N1E 7C4
Mississauga, ON, L4T 1Y2
Multi-service settlement and community support agency
Community Support
- information and referral
- job search workshops, career counseling, public access computers
- EarlyON Child and Family Centre - see separate listing
- free walk-in legal clinic
- free dental clinics - appointment required
- women's advocacy and supportive services
- form filling: help filling out citizenship or immigration sponsorship forms, social assistance and supportive housing applications or other documents
Newcomer Support
- settlement services
- translation/interpretation
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv - see separate entry
Black Family Support Program
- parent groups; parenting programs
- individual and group counselling
- information and referral; systems navigation; advocacy
- 2SLGBTQ+ support
Youth Programs
- Enhanced Youth Outreach Worker (EYOW) helps "hard-to-reach" youth and their families connect with services in Peel Region; one-on-one counselling and support services to youth, focusing on immediate needs and referring to long-term support services to improve the youth's mental health and well-being
- Youth Outreach Worker (YOW) helps "hard-to-reach" youth and their families connect with services in Malton; raises youth's awareness of available community services, engages them in community programs, and strengthens partnerships among organizations that serve youth
- Malton Youth Wellness Hub offers peer support, mental health and substance use counselling, primary health care and employment support for youth 12-25 years
- Youth Justice Re-Integration Support Program provides support with conditions of a sentence and supports the rehabilitation and reintegration of youth 12-17 years in the community.
Seniors Supports Program
- drop in groups with presentations on wellness, gentle exercise and social activities
- assistance with forms 

Hamilton, ON, L8L 3Y3
Provides a range of programs to help newcomers get settled in Canada, including peer-to-peer support groups, settlement and referral services, English conversation circles, and some translation services.
Guelph, ON, N1H 2Z4
- The Monday cafe at 41 Macdonell St. is open from 9:30am to 12 pm
- The Tuesday cafe at 41 Macdonell St. is open from 9:30 am to 12 pm.
- Food pantry services are open at both Chalmers Downtown and Chalmers West locations at regularly scheduled times.
- Guests are asked to bring their own bags to carry food home in.
Chalmers Downtown (41 Macdonell St):
- 2-3 days' of nutritious food accessible every two weeks, mending service
Chalmers West (577 Willow Rd, in the portable behind the church):
- 2-3 days of nutritious food accessible every two weeks
Note:
- Oversees St Andrew's Presbyterian Church diaper program; diapers available during Chalmers Downtown / Chalmers West hours -- contact 519-822-8778 for information
- Accepts financial donations by mail or canadahelps.org or call the office to set up monthly givings (PAR)
Erin, ON, N0B 1T0
Programs and activities include:
Seniors:
Adult Day Programs for frail seniors and those with cognitive impairments (wheelchair accessible transportation available); nutritious meals and snacks ; social and recreational health and wellness programs ; seniors information directory.
The day program is open Mon-Thu for in-person visits maintaining physical distancing, wearing a mask, frequent hand washing/sanitization and daily COVID screener conducted. Telephone reassurance checks and zoom/virtual appointments provided.
Food Support:
food assistance for families experiencing a crisis; hampers of food and toys distributed at Christmas
Youth Programs:
In person (must be scheduled and adhere to social distancing, hand washing/sanitization and must wear a mask); telephone, text and zoom sessions also available during COVID.
New To You Store: sells gently-used clothing and small toys; open Mon-Sat.
BookEnds: sells gently read books (no magazines); open Tue-Sat.
Other services include:
- transportation services for eligible adults 16+ years of age
- free public internet access
- government forms and pamphlets
- fax, photocopying and laminating
- recreational information
- community outreach and support services
- access to other services and / or referrals including Canadian Mental Health Association, Rural Women's Support, Second Chance Employment, Legal Clinic of Guelph and Wellington County, Immigration and Settlement Services, Probation and Parole Services
Toronto, ON, M8V 2Z5
Information, referral and advocacy - help find the right government and community service in South/Central Etobicoke and throughout GTA
Form Filling - access to and support with completing government forms and applications
Legal Advice - summary legal advice and information available on a variety of matters and issues. By appointment only
True Copy/Affidavit - provision of true copy certification and affidavit swearing with a Commissioner of Oath.
Income Tax Clinic (Year Round) - free preperation and filing of income tax returns for low income individuals and families * criteria apply
Settlement Services for Newcomers to Canada - information, referral and orientation services for permanent residents, convention refugees and live-in caregivers
Hamilton, ON, L8P 3C1
A weekly check-in program for 2SLGBTQIA+ youth in Hamilton. Speqtrum staff check in with participants once a week to chat, listen, provide support, and offer resources in the community. Check-ins are offered by email, text, or messages on Facebook or Instagram.
Hamilton, ON, L8P 3C1
Offering settlement services for newcomer women and gender-diverse folks, providing a comprehensive range of services and support immigrants settling in their new communities. Some of the services offered through this program are:
- One-on-one and group settlement counselling on topics related to housing, education, healthcare, transportation, and more
- Referrals to other community agencies and government services
- Assistance in filling out the forms and applications
- Information sessions with guest speakers from various walks of life
- Assistance with making appointments and connecting with other services
Toronto, ON, M9W 3A4
- primary health care provided by doctors and nurse practitioners
- counselling and case management
- dental clinic for children and seniors
- diabetes education centre
- flu shots
- foot care
- French language services
- health promotion
- information and referral to services in the community
- physiotherapy
- prenatal and postnatal programs
- seniors social and health promotion programs
- sexual health clinic, including HIV testing
Pathways to Education -- academic and financial support for high school students
Toronto, ON, M9W 4K9
Material assistance
- food assistance
- information and referrals
- Christmas assistance program
- residential summer camp for children
Hamilton, ON, L8H 3Y7
Provides community support services to urban Indigenous clients, regardless of age, who are disabled, chronically ill, frail, or elderly.
Services include:
- friendly visiting
- security checks/reassurance service
- congregate dining
- transportation
- Aboriginal support
Toronto, ON, M9V 1B4
Community services and supports
- information and referral
- assistance with filling out government forms
- settlement services
- assistance with Ontario Works/ODSP
- assistance with pensions
- document replacement and certification
- commissioner of Oath/affidavits
- interpretation and translation
- voice mail service
- personal income tax services
Albion Volunteer Trusteeship Service -- individualized money management supports
Housing Services:
- housing counselling
- information and referral
- matches tenants with landlords, landlord outreach and recruitment, housing listings
- Assistance with subsidize housing application process
- Assistance with application for Ontario Electricity Support Program and LEAP (Low Income Energy Assistance Program)
