Oakville, ON, L6J 0A9
Registered, charitable organization offering community-based housing, support and wellness programs to persons living with mental illness and/or substance use concerns * qualified support coordinators provide support and services based on the consumer's level of need * all referrals for housing and support services are processed by one-Link
Rent-geared-to-income supportive housing options:
- transitional housing leading to independent living
- collaborative shared housing
- shared townhouse living
- individual apartments
Mental health community support programs:
Staff assist with:
- case management
- advocacy
- life skills training
- supportive counselling
- activities of daily living
- access to community services
- 24/7 access to telephone support for program participants
Community Outreach Team provides assertive outreach, builds supportive relationships, identifies an individual's unmet needs, supports their expressed wishes, builds circle of supports, navigates housing needs, and works from a harm reduction and trauma informed lens
Programs & services to support mental wellness
- Centre for Innovation in Peer Support - a peer-to-peer mental wellness initiative * provides wellness-based, peer-led self-help and social connections programming to community members; and support to organizations who have peer staff
- Virtual self-help resources, Social Connections, Youth Peer Programming and Peer Resource Hub
- call 1-833-845-9355 ext 390 or email [email protected] for more information
Information and Referral:
- provides information on how to access programs and services
- offers 24/7 access to crisis line support to all program participants
- provides support for people with mental and/or addiction issues who want to improve their wellness, independence and quality of life
Services and Programs:
- Community Health Centre Mobile Health Team
- Peer Services - Centre for Innovation in Peer Support
- Supportive Housing
Oakville, ON, L6K 3C5
Helps local organizations connect with local subsidized housing communities for the purposes of poverty relief and community investment
Food Distribution
- weekly food distribution
- food supplied by Food for Life
- fresh food and canned goods are distributed
- focus is on families who reside in subsidized housing provided by Halton Housing Corporation
Community barbecues and dinners
- coordinates on site summer barbecues and community dinners at subsidized housing sites
- gives the participants opportunities to get to know each other, moving them from loneliness to engagement
Camp Dakota
- an outreach program that serves children and youth who live in subsidized, low income housing communities
- a summer day camp program run in Halton Region and 5 sites in Toronto
- activities include basketball, field hockey, wide games - capture the flag & prisoners base, track and field, soccer, frisbee, hip hop dance, crafts and story time
- all programs are provided at no cost to the camper or the family
- see website for more information
Father's House Cafe
- held every Mon evening from 5 pm-9 pm from Sep-Jun
- a coffee house format, where the atmosphere is warm and inviting, dinner is served, encouragement is given, prayer is available and the unconditional love of God dispensed
Life Happens
- program helps neighbours living in poverty, connect to community resources through advocacy and referral
Christmas toy distribution
- focus is on families who reside in subsidized housing provided by Halton Housing Corporation
Homeless Outreach
- mobile outreach to homeless encampments to provide food, clothing and other support
Brampton, ON, L6Y 4M3
Comprehensive wraparound service teams for individuals with complex needs and severe mental health issues
- short and long-term counselling and case management for individuals with mental health and substance use issues
- grants and financial support individuals experiencing housing issues
- court support, and pre-charge diversion program (Caledon)
- system navigation and case management for seniors experiencing neglect and abuse
- education and training to the larger community on stigma surrounding mental health and addictions issues
Street Helpline, 1-877-848-8481
Mobile outreach for people who are unhoused, under-housed or street involved, and have mental health and addiction challenges
24.7 Crisis Support Dufferin Peel, 905-278-9036, 1-888-811-2222, see separate listing
Mississauga, ON, L4W 1E3
Comprehensive assessments, treatment planning, case management, referrals, education, and short-term individual and group counselling
- Back on Track -- provincial remedial measures program for impaired drivers, includes education and treatment program
- specialized outreach services for transitional aged youth and older adults
- weekly group orientation sessions, no waiting period
Brampton, ON, L6T 4B9
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Emergency and transitional shelters, street outreach, support services and help to find permanent housing
Toronto, ON, M8Z 5X7
Multiservice agency
Haven's Closet -- selection of seasonal clothing
First Care -- for pregnant women and parents of newborns to age 1
- provides diapers and baby food, food aid, clothing and support
Food Bank -- see separate record
Hope with Wheels -- mobile outreach van providing food, hygiene products, sleeping bags twice a week to homeless in downtown Toronto and once a week in Etobicoke
- hot lunch two Sundays a month at St Margaret's Anglican Church -- see separate listing
Seniors program -- for isolated or less fortunate seniors
- provides food, hygiene kits, friendly visits and calls, social events and referrals to other services
Hamilton, ON, L8R 2N4
An open arts studio where street-involved youth can begin to reconnect to themselves, others, and their community through the creative arts while gaining valuable life and work skills.
Hamilton, ON, L8R 2B2
A centre for at-risk youth residing within the community who are between 16 and 21 years of age, providing access to a number of support services and programs to assist them in remaining housed, diverting them from homelessness and street involvement. A case coordinator assists the youth in navigating community and internal services based on their identified needs.
Services include:
- Help with getting back into school or finding employment
- Assistance obtaining or replacing ID
- Access to housing workers
- Help with applying for or maintaining social assistance
- Hot meal program, seven days a week (lunch and dinner)
- Connections to community supports
- Free laundry facilities and clothing/household donations
- Access to all on-site mental health, medical care, addiction/substance use services
- Recreational and life skills programming
- Early diversion and family mediation
Hamilton, ON, L8L 3A3
Outreach worker offering information and referral services. Additional services are offered on a case by case basis including assistance with forms, housing, and employment.
Guelph, ON, N1H 8N9
Offers health services and a variety of allied health services available to clinically rostered clients, including counselling and social work, access to registered dietitians and addictions counselling.
Also offers EarlyON Child and Family Centre Programs, various programs open to community members in their priority population, such as: Parent Outreach Programs, Specialized Outreach Services, and a wide variety of healthy living programs:
WE Breastfeed: peer-led support for breastfeeding parents
Chronic Pain Programs: peer-led support groups, and self-management programs for people living with chronic pain
Mindfulness: meet each day more mindfully with greater intention and awareness
Post Partum Mood Disorder Support Group: personalized support and a weekly mother's support group with child care
ID Clinic: assistance with applications for new and replacement Canadian birth certificates, or Ontario Health Card replacement
Groceries from the SEED: nonprofit, online sliding scale grocery store, open to all, visit The Seed Guelph
Fitness Programs: various yoga, Zumba and wellness classes offered online and throughout the community
English Conversation Circle: informal groups offering newcomers a chance to practice and gain confidence in speaking English
For a complete listing of programs with locations, dates and times, including EarlyON Child and Family Centre (Stone Road Mall), visit website: Guelph Community Health Centre
Note: Also houses the Wellington Guelph Drug Strategy and The Seed Food Access Program
Hamilton, ON, L8P 4V3
Street Outreach Services that engage individuals who are experiencing mental illnesses and are homeless or living in shelters. City of Hamilton Mental Health and Street Outreach staff work in the community at many locations. This team helps persons who are homeless connect to income sources, health care, housing and support services. The team works on the street, in shelters and in the community.
Emergency or crisis services not provided. For access to emergency or crisis services, contact COAST Hamilton or ConnexOntario.
Hamilton, ON, L8N 2B6
Volunteer-based outreach that distributes free premade meals, groceries, and other essentials.
Hamilton, ON, L8N 1B7
Provides a meal, as well as food, clothes, and other items to those in need every Wednesday evening at Ferguson Station. (Ferguson Ave. S. between King St. and Main St.)
Guelph, ON, N1H 7X3
Community Withdrawal Support Service: set of services offering an alternative to residential withdrawal management
Rapid Access Addiction Medicine Clinics (RAAM): Specialized medical clinic designed for people who are experiencing health issues related to their drug and/or alcohol use.
Drug Treatment Court: Specialized court process for non-violent offenders with addiction issues
Let's Grow Together: Half-day support group for women in the Guelph-Wellington community who are pregnant or parenting children (6 years and younger) and are dealing with substance use issues
Addiction Support Coordination: Integrated team of peers and professionals offering flexible outreach services to homeless or street-involved people with addiction, mental health, or concurrent issues.
Supportive Addiction and Mental Health Housing: A range of supports for people with complex addiction and concurrent mental health needs who are homeless, at risk of becoming homeless, or who are considered inadequately housed, without secure and / or maintained housing
Safer Supply: The Safer Supply program is a health service that permits medical doctors and nurse practitioners to prescribe medications that reduce or eliminate a client's reliance on the toxic illegal drug supply. Through the program, individuals with complex addictions are also supported by a wraparound team of healthcare professionals including substance abuse counselling, peer support, and connections to social and health services.
Safe Beds: Safe Beds is a mental health and justice initiative developed to provide an alternative to incarceration and/or hospitalization for community members experiencing a crisis related to their substance use and/or mental health. Persons who have been apprehended under the mental health act or otherwise involved with police may be referred for a crisis respite stay in the safe beds program for up to 30 days. Referrals must come from police/IMPACT, or via hospital after a mental health apprehension.
Addiction Counselling-Community Justice program (ACCJ): Offers therapeutic intervention regarding complex substance use issues for individuals who are justice-engaged in support of improved life, wellness, and justice outcomes. ACCJ provides voluntary support services to clients including screening and assessment, short-term evidence based intervention, and referral for ongoing care. Services also include consultation with referring agencies and primary care providers, and referrals to other programs/services for treatment and relapse prevention. Services available to adults 18 years and older who are currently engaged in Probation and Parole services with SOLGEN.
Addiction Court Support: Outreach-based support for community residents whose substance use has resulted in criminal charges.
Peer 2 Peer Overdose Response Programs: Matches Overdose Response peers with people who have overdosed by meeting them at the hospital Emergency Department to offer harm reduction and recovery support to them, their family and friends.
Rural Wellington Addictions Service: delivered in partnership with the Upper Grand Family Health Team. Provides clients with in-person assessments, treatment/care planning and counselling services.
This service works together with the Rapid Access Addiction Medicine Clinics (RAAM) and Community Withdrawal Support Service (CWSS) to provide addictions support to residents of Wellington County.
Toronto, ON, M9V 4E3
Housing Services
- information and referral
- matches tenants with landlords, landlord outreach and recruitment, housing listings
- voluntary trusteeship service
- street outreach to persons who are homeless, in partnership with Streets to Homes, follow-up support for clients who have been placed in housing
- MyAccesstoHousingTO -- assistance with subsidized housing application process
- assistance with application for Ontario Electricity Support Program
- assistance with application for LEAP (Low Income Energy Assistance Program)
RENT BANK
Residents may be eligible for a rental arrears grant or rental deposit assistance if they:
- are behind on rent
- currently live in or are moving to Toronto
- pay market rent for a rental unit covered by the Residential Tenancies Act
- can provide proof of income and are not currently in receipt of social assistance such as Ontario Works (OW) or Ontario Disability Support Program (ODSP); Note: Residents in receipt of social assistance should contact their Ontario Works (OW) or Ontario Disability Support Program (ODSP) office as they may qualify for the Housing Stabilization Fund
- are the sole applicant for their household
- are on the lease as a lease holder or an occupant to qualify, however, if this is not the case, applicants may still apply and an intake worker can assist applicants meet this requirement
- for Income Eligibility Criteria: Click here
Note: Applicants who do not have identification can still apply and an intake worker will work with them to obtain the required documents
Applicants are not eligible for Toronto Rent Bank support if:
- they have an RRSP balance in excess of $6,000
- they have received Toronto Rent Bank support within the last 12 months
Applicants whose rental arrears exceed $5,000, or four months of rent, may still apply and will receive assistance from an intake worker to help negotiate a repayment plan with their landlord; other criteria will be considered on a case-by-case basis, in collaboration with the Toronto Rent Bank intake worker and Neighbourhood Information Post (NIP)
ON, M6K 1L2
ON, M6K 1L2
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Anonymous HIV Testing - HIV information and testing * privacy is protected with no identification required * outreach services and education * referral to community services * pre-test counseling on how people get HIV, and what a positive or negative test result might mean * post-test counseling to discuss the results
Case Management - Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration
Counselling - Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration
Dental Services - West End Oral Health Clinic - Services include:
Diabetes Management Program - Supports for people living with prediabetes or diabetes * one-on-one or group consultation on monitoring blood sugar levels, medications, healthy eating, exercise, and other lifestyle choices * registered nurse and dietitian on staff
Harm Reduction Programs - Harm Reduction Group Programming - Group programming with a focus on Hepatitis C virus, HIV prevention and support, harm reduction, education and awareness * topics include harm reduction, high risk activities, safer sex, positive prevention, health promotion, access to community resources
Harm Reduction Programs - Harm Reduction Outreach and Satellite Programs - Teams of outreach workers provide safer drug use, safer sex, body piercing, and testosterone/steroid kits and supplies as well as water, hygiene supplies, socks and underwear, information and support * Naloxone distribution and training provided through the program
Harm Reduction Programs - Harm Reduction Room - An environment for people to discuss safer drug use and safer sex practices * referrals to programs and support in the community
Housing Support - COVID-19: Services suspended
ID Clinic - First come first serve basis * Identification clinic for individuals looking to replace or obtain legal Canadian identifications, including social insurance number, birth certificate, and record of landing * in partnership with Street Health
Income Tax Clinic - Income tax filing for low-income individuals and families * self-employed not included
Newcomer Programs - Child Minding Training - Opportunities for newcomer women and women living on a low income to develop skills and knowledge in early childhood development and community-based child minding and child care
Newcomer Programs - Newcomers and Families - Health promotion programming for newcomers aims to help newcomers and their families increase their physical, mental and emotional wellbeing through accessing health services, programs, and community resources
Primary Health Care - A range of health care services * no Ontario Health Insurance required for general services
Seniors Program - Seniors Programming Details - Promotion on health aging through regular group educational, social and physical activities as well as advocacy on issues affecting the wellbeing of low-income and marginalized seniors
Toronto - Roncesvalles Ave - Pregnancy and Parenting Programs - Parkdale Parents' Primary Prevention Project (5Ps) - Offer support, nutrition and community programs information for pregnant families and families with infants 0-3 years of age
Women's Program - KAPOW - A harm reduction-based, sex positive, trans-inclusive, peer-supported drop-in * health education workshops, safer sex and drug use information *
Youth Programs - Guys Can Cook - Leadership and skills development opportunity for young men * learn how to plan a menu and cook practical nutritious and affordable meals * facilitated by a chef, dietitian, and health promoter
ON, M5V 2R4
Toronto, ON, M6G 2N1
Outreach and long-term housing assistance
Mobile Housing Outreach
Services for homeless people who request assistance obtaining housing, includes help with finding appropriate housing, aftercare resources and support to help keep clients housed
- also offered at shelters and drop-ins locations
- in partnership with Toronto, Streets to Homes
Toronto, ON, M3J 2B9
Ve'ahavta Skills Academy (VSA): virtual pre-employment program including classroom workshops, vocational assessments and case management sessions; 9-week core program includes
- online workshops 3 days/week on pre-employment and life skills training
- connection to a Career Counsellor to support employment-related goals
- 6-months of post-program support one-on-one case management to identify goals and set action plans in place to achieve those goals
Life Stabilization Program (LSP): 12-week program providing case management support to individuals struggling with poverty, mental health, and other complex barriers
- participants identify goals and work on achievable action plans
- weekly peer support groups to promote interpersonal skills development
Recipe for Success Training Program: 3-week employment training program for individuals interested in the food service industry
- combination of online workshops hands-on and in-kitchen training
- designed to increase knowledge, skills, and confidence around food preparation in a commercial environment
- participants attend two shifts per week leading volunteers in preparing hot, nutritious meals that support our mobile outreach program
- participants receive industry specific training such as a Food Handler's Certificate and First Aid/CPR
The Upper Shelf Inventory Management Internship Program: 3-month paid internship program in Ve'ahavta's warehouse
- participants learn to receive, sort, and track items using an inventory management database
- industry specific training such as Ladder Safety, Manual Materials Handling, WHMIS and First Aid/CPR
Mobile Jewish Response to Homelessness (MJRH): mobile outreach program delivering essential suppliesto individuals experiencing homelessness across the city<
- one van operates 7 shifts per week (downtown) and second shift operates 5 shifts per week (North York and Scarborough)
- delivers food, clothing, hygiene supplies and harm reduction kits
- outreach Workers on shift also provide referral services to those looking for further connections to supports
Cambridge, ON, N1R 3K1
Provides a variety of programs including a community fridge nourish kitchen, urban gardens, little free food pantries installed across the region, an assortment of emergency food programs, and more.
Toronto, ON, M5V 2H3
Street outreach, housing assistance, referrals to shelter system and respite, and ID clinic for individuals who are homeless, living on the street or street involved
Housing Walk-in Services
- assistance in accessing permanent housing
- individual plan development and intense ongoing advocacy
- assists with obtaining social assistance
- accompaniment to appointments including social assistance, housing, health care, legal consultation
- landlords recruitment
- rent negotiations assistance
- arranges long term supports for tenants and landlords
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
Street Respite Services
- accessible through central intake 416-338-4766, 1-877-338-3398
- 24 hour drop-in with access to showers and snacks
- laundry facilities
- capacity 8
Walk-in Homeless Shelter Referral Service
- phone available to walk-in clients for self referral to shelter system
For assaulted women's shelter referral, contact Assaulted Women's Helpline 416-863-0511 (see separate entry)
Toronto, ON, M5J 2H7
- legal representation in many areas of law including education, criminal matters, child welfare, human rights, financial assistance or support and leaving home
- legal information and assistance to youth, professionals and community groups
- also to parents in limited circumstances
- community development and outreach
- advocacy
- seminars/workshops
- accepts collect calls
- funded by Legal Aid Ontario
Street Youth Legal Services (SYLS) - legal advice and outreach to street-involved youth at shelters and youth services
Your Way Forward - expanded and enhanced services to survivors of gender-based violence
Toronto, ON
Assistance for women in accessing and maintaining safe, affordable housing, and in developing community support networks including support for women with children who have experienced or survived violence, practical support to women who have been homeless or lived in poverty for a long period, assistance for women with mental health or substance abuse issues to live independently in the community, and support for women with disabilities
- information, referrals, community links including immigration and legal information
- family advocacy
- individual and group support
- workshops and seminars
- community development and outreach
Transitional Housing Support Program
- ​includes assistance with application process for subsidized housing in Toronto, as well as Durham, Peel and York regions
- safety planning, crisis support, advocacy
- connections to community resources
- assistance with finding furniture and household items
Mental health case management to support individuals experiencing homelessness
- one-to-one practical support
- conflict resolution
- crisis intervention
- accompaniment
- advocacy
Housing and Community Services (see separate entry) - assistance with housing search and application process
