Toronto, ON, M8V 4B6
English as Second Language program that prepares international and domestic students for college and university programs in Canada
- helps increase skills in grammar, reading, writing, listening, speaking, and pronunciation
- 8 levels, from beginner to advanced English learner
- 7-week courses with year round admission
Toronto, ON, M8V 3Y3
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto
- childminding available -- see separate entry
Toronto, ON, M9B 6H8
Newcomer services include,
- citizenship classes
- job training, including
- customer service
- Workplace Hazardous Materials Information System (WHMIS) certification
- food and beverage manufacturing
- food handler training and certification
- English language training, including
- International English Language Testing System (IELTS) academic preparation program, business writing, English for work, English conversation circle
- G1 driver's license study support
Toronto, ON, M8X 1G2
Offices are open, preferably by appointment; services are offered in-person and remotely over the phone and by Zoom
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Settlement Services
- assessments and referrals
- supportive counselling for youth, families and women
- Commissioner of Oath services
- sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
- crisis counselling
Confidential short-term non-clinical counselling for youth, adults or families experiencing a crisis situation related to adjusting to life in Canada, mental health, intimate partner violence, substance misuse, trauma, interpersonal problems, parenting or other situation
Community Connections Program
- brings Canadians and newcomers together to connect and make newcomers feel welcome
- services offered through volunteers and include introducing newcomers to life in Canada, hosting conversation circles to help newcomers practice English and facilitating networking opportunities.
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- full time classes
- childminding for children 19 months-5 years while parents attend classes
Multicultural Women's Wellness Program
- women experiencing mental health struggles and stresses can meet, socialize, share experiences, network, learn and stay active; offered in partnership with Canadian Mental Health Association
Transition to Employment for Newcomers
- for newcomers including internationally trained professionals and tradespeople
individual coaching, linking to resources, and employment workshops
Bridging the Gap: Pathways to Early Childhood Education Careers for Internationally Trained Professionals
- 10-week, in-person program designed to help Internationally Trained Professionals transition into Ontario's Early Childhood Education sector
- technical and employment readiness training; CPR/First Aid, Food Handling
- training in workplace ethics, child protection, and Ontario childcare regulations
- one-week placement at a local childcare centre
- job search support, interview preparation, and career planning; individual coaching to explore ECE or Early Childhood Assistant (ECA) pathways; job maintenence
TRIEC Mentoring Partnership - see separate listing
Toronto, ON, M6S 1P6
Settlement Services
- reception and arrival orientation
- assistance with housing, banking and other needs
- referral to government and community services
- form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing and Ontario Works
- help to restore lost or stolen documents
- translation and interpretation
- information and referral to employment services
- seasonal income tax clinic
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry
- classes full or part-time, day or evening
- childminding available during day
Mississauga, ON, L5E 2H8
English as a Second Language (ESL) with the goal is to improve your listening, speaking, reading and writing skills to help with study, work and daily life goals
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by achev - see separate entry
Mississauga, ON, L5G 1J4
Provides free English classes to newcomers and assists in integration newcomers to Canadian life and society
Language and Skills Training/Settlement Services Program
- participates in Language and Skills Training/Settlement Services Program in English, upon assessment by Achēv - see separate entry
- childminding available, bus fare for eligible attendees
Settlement Services
- settlement counselling
- information and referral to government and community services
- assistance to fill out government forms and applications such as PR card renewals, citizenship applications and forms for income support
- citizenship preparation
- support groups for women, youth, and seniors to aid in integration
- Vietnamese/English interpretation and translation
- certified translations Vietnamese/English by appointment only for birth certificates, marriage certificates, and school reports/diplomas
- commissioner of oaths by appointment only
Educational Programs
- citizenship classes
- English and Math tutoring for students in grades 1-12
- heritage language (Vietnamese)
- French classes
- computer classes
Job search techniques for resume writing and office skills
Cultural Services
- organizes traditional festivals, ritual ceremonies and Canadian celebrations
- traditional music and visual and performing arts programs and training
- picnics, camping trips, talent show
Toronto, ON, M6R 1A3
Individual and group sessions for settlement support services, referrals, information, and orientation
Mobile Settlement Services in Shelter Program
In-group workshops, individual and group workshops (including providing information, orientation, referral, and needs assessment) for homeless and under-housed newcomers who are Permanent Residents and Convention Refugee families
Newcomer Youth Program
- practice English skills
- employment assistance
- volunteer opportunities
- homework help and mentorship support
- recreational activities including sports, music, arts
- family reunification
- in partnership with other service providers
- individual and group mental health and wellness support
- post-secondary and scholarship support
Toronto, ON, M6K 1L5
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Newcomers from the Ukraine who came to Canada via the Canada-Ukraine Authorization for Emergency Travel (CUAET) can also receive settlement services
Employment Support Services
- assessment and employment counselling
- job search training, resume preparation, workshops
- referral to employment centres
- access to computers, Internet, fax, photocopier
Newcomer Youth Program
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring - suspended until further notice
- youth leadership development
Income Tax Support
- year round income tax clinic by appointment for individuals and families with low incomes
- seasonal income tax clinic with West Neighbourhood House
Educational and Cultural Activities
- workshops and information on Canadian culture and multicultural diversity
- annual events and recognition of global celebrations
- anti-racism and access and equity programs
- community events, festivals and celebrations
Toronto, ON, M6K 1M1
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes and facilitation of ceremonies
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Settlement services are also available to newcomers from the Ukraine who have come to Canada through the Canada-Ukraine Authorization for Emergency Travel (CUAET)
Employment Services
- assessment and employment counselling
- job search training, resume preparation, workshops
- referral to employment centres
- access to computers, Internet, fax, photocopier
Newcomer Youth Program
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring (suspended until further notice)
- youth leadership development
Income Tax Support
- year-round income tax clinic by appointment for individuals and families with low incomes
- seasonal income tax clinic with West Neighbourhood House
Educational and Cultural Activities
- workshops and information on Canadian culture and multicultural diversity
- annual events and recognition of global celebrations
- anti-racism and access and equity programs
- community events, festivals and celebrations
Child Minding Training Program: in partnership with Davenport Perth Neighbourhood and Community Health Centre, and Queen West Community Health Centre
Seniors Programs
- Saturday social and exercise program
- Tibetan Seniors Program
- Tai Chi, Line Dance and Yoga
- Thursday afternoon English conversation class for Tibetan seniors
- drop-in facility and social, emotional and settlement support for seniors
ON, M6N 4B4
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
Toronto, ON, M6H 3Y9
Call for appointment
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding available -- see separate entry
Mississauga, ON, L4Y 3V9
Services for newcomers to Canada
Orientation/Settlement Program
- assistance accessing health services, education, English language class referrals, translation and interpretation
- orientation and information workshops, referrals regarding government services
- assistance filling out government forms including forms for Immigration, Refugees and Citizenship Canada (IRCC)
- solution-focused counselling
- individual advocacy when needed to obtain community and government services
- translation of foreign documents for settlement and educational purposes; Commissioner of Oaths for verifying documents
Health and Wellness Support Services for Newcomers - one-on-one short-term counselling sessions to address stress, depression, anxiety, or loneliness; support groups and workshops; referrals to other mental health services
Language Instruction for Newcomers to Canada (LINC)
- English classes, upon assessment by Achēv -- see separate entry
- childminding may be available for attendees with children 6 months to 6 years
- bus fare for eligible clients
- evening and weekend classes
Settlement Workers in Schools (SWIS)
- assists newcomer students and their families with settling into their schools and communities
- outreach program based in elementary and secondary schools from mid-August to end of June
Newcomer Youth Community Engagement (NYCE)
- helps newcomer youth learn about Canadian culture and society, and interact with youth their own age
- volunteers assist with English language skills, social skills, leadership building activities, life skills workshops
Disability and Settlement Services
- for newcomers with a disability
- information and referral, advocacy
Toronto, ON, M6H 3J1
Settlement services
- English language classes (LINC)
- one on one information and referral, orientation
- counselling
- documentation
- social assistance applications
- interpretation
- information sessions and workshops
Women support groups
- counselling and support groups for assaulted women
- Spanish-speaking seniors club
- Portuguese-speaking seniors group
- groups for Portuguese-speaking, Spanish-speaking and Mandarin-speaking women
- wellness and fitness program
- advocacy and public education
- community development
Home Instruction for Parents of Preschool Youngsters (HIPPY) -- in-home school readiness program for low income families, serving Jane and Finch, Malvern, Thorncliffe and Toronto West
Tutoring program -- for students of Portuguese or Spanish-speaking heritage
Live-in Caregiver support program -- individual support, employment and employer related issues, employment training opportunities
Community engagement -- community led activities, volunteering, leadership development for youth, women and seniors
Toronto, ON, M6G 1C4
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral - employment, housing, health, legal
- crisis intervention and supportive counselling
English as a Second Language (ESL) Instruction
- variety of ESL classes
- part time and full time classes
- citizenship preparation classes
- CAAT (Canadian Adult Achievement Test)
- ESL for work permit holders and visitors
Toronto, ON, M6E 4S4
For Older Adults - Day senior's centre opened 5 days a week, with breakfast and lunch, and a variety of social and interactive activities such as bingo, exercise classes, seminars, workshops, arts and crafts and more
For Adults and Children - ESL classes and Portuguese classes* daycare services and summer camp/occasional breaks and PA day Camps
Mississauga, ON, L5A 3V8
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON, M6G 3A9
- social, recreation and education programs
- information and referral
- counselling
- translation and interpretation
- assistance in filling out forms
- income tax clinic
- English as a Second Language (ESL) classes
- computer classes
- dance, music and other recreational classes
- gateball club
Mississauga, ON, L5B 3B9
Services to assist and guide newcomers to Canada in accessing employment, education, training, housing, health, documentation and financial services
- personalized counselling and support workshops, information sessions and guidance on skills development, training and employment
- translations and interpretation for settlement related issues
- Commissioner of Oaths services
- information and referrals to external services such as income tax clinics and legal aid or to other relevant community and government resources
- online citizenship test preparation classes
English Language Training
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
- bus fare for eligible attendees, and childminding for children 19 months-6 years while parents attend
- part-time classes, mornings or afternoons
Care for Newcomer Children (CNC)
- child care for children 19 months-5 years while their parents are attending LINC classes
Intersections (Support for 2SLGBTQ+ Newcomers)
- private and confidential one-on-one settlement support
- inclusive, safe and positive space
- workshops, presentations and information sessions
- resource library, movie nights, arts and crafts and fun activities
- linkages to external services such as income tax clinics, Legal Aid, and other relevant community services
- capacity building through community presentations and information sessions to help create welcoming communities that understand and respect the unique challenges faced by 2SLGBTQ+ newcomers
Employment Services
- job search training; skills assessment
- resume and cover letter help, interview coaching
- labour market information
- access to computers, internet, fax, photocopier, telephone
- multi-sector job fairs, networking events
Entrepreneurship Program for Newcomers
- learn sewing and clothing alterations, with skills, knowledge and language to manage a small business; work experience
- goal to become financially independent and self-employed
Community Connections Program
- for those in Canada less than 3 years
- community support through volunteer befriending
- orientation to the community and services such as banking, transit, education
Services for International Students
- settlement counselling and orientation; employment information
- information on housing, health care, financial supports, assistance filling documents and forms, referrals to community resources
Digital Supports
- digital training sessions to support eligible clients to access online settlement services
- sessions are offered in English
Newcomer Mental Health Support and Short-Term Counselling
- safe, supportive space offering personalized mental health support and short-term counselling for newcomers; focusing on enhancing well-being, building social connections, and reducing feelings of isolation.
- individual support and short term counselling; in-person and virtual counselling sessions available
- help with navigating and accessing other essential services such as housing, employment, and healthcare
- develop action plans to achieve your settlement goals; workshops and presentations
Mississauga, ON, L5B 2N6
LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
- English classes
- LINC classes running online and in-person
- childminding may be available for part-time or full-time classes
Mississauga, ON, L5B 3Z6
Office open to the public Monday-Friday 9 am-5 pm; for information call, 905-279-3679
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program including support groups and health education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
English as a Second Language / LINC -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
- day or evening classes
Childminding available for clients attending sessions
Toronto, ON, M5T 2N8
- counselling
- information and referral
- interpretation
- advocacy
- orientation sessions
- community education workshops
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and transportation assistance available -- see separate entry
- peer training and development centre
- newcomer services
- LINC classes
- youth justice programs and supports
- art studio
Toronto, ON, M5T 2C2
Matches groups of volunteers with refugee newcomers for up to six months of social and integration support, including
- English language practice
- tutoring for young learners
- job search assistance including resume building, job searching, interview preparation
- support with system navigation (education, health care)
- cultural transition support
- social support and community involvement
- social events and recreation activities
- support available in-person and virtually
Toronto, ON, M6M 4L8
- English language skills instruction to increase literacy, numeracy, and ability in listening, speaking, reading and writing
- workshops, conversation circles and community activities
- computer lab
Toronto, ON, M6M 4L8
Community economic development
Newcomer Supports and Settlement Services
- needs assessment and post-arrival information and referral to community and social services such as housing, food bank, and furniture bank
- support with finding child care, registering children in school and health care
- help filling out government forms, including housing and immigration sponsorship forms
- community support through volunteer befriending, and conversation circles to practise English
- help with connecting to language classes
- workshops to reduce stress of adjusting to Canadian culture
- English as a Second Language and English for Life and Work in Canada
- conversation and pronunciation classes
- job search preparation and online or in-class training to develop job search strategies and workplace communication skills
- employment counselling: resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks
- referral to credential evaluation programs such as WES and support for internationally trained professionals
Employment Training Programs: registered private careers college providing for
- Early Childhood Assistants
- industrial skills training, including warehouse skills such as forklift operator certification
- bicycle assembly and maintenance
- building maintenance and superintendent
Youth Programs:
- immigration and settlement peer counselling services
- leadership skills training and employment assistance to newcomer youth
Child Care: multiple child care centres across Toronto -- see separate listing

