Toronto, ON, M8Z 2Z2
Tailored settlement, employment and information services to newcomer women through one-on-one counselling, workshops and mentoring
Newcomer Settlement Program
- assistance with settling and integrating into the community
- help with access to services in areas such as health care, housing, child care, education, employment, and general information on cultural adaptation
- form filling for government programs and services
Also participates in TRIEC mentoring partnership - connects newcomers with a supportive mentor in their field in Canada
Toronto, ON, M9B 6H8
Newcomer services include,
- citizenship classes
- job training, including
- customer service
- Workplace Hazardous Materials Information System (WHMIS) certification
- food and beverage manufacturing
- food handler training and certification
- English language training, including
- International English Language Testing System (IELTS) academic preparation program, business writing, English for work, English conversation circle
- G1 driver's license study support
Toronto, ON, M8X 1G2
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests, and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
All services at this site can be tailored to meet the needs of immigrants/newcomers
Toronto, ON, M8X 1G2
Offices are open, preferably by appointment; services are offered in-person and remotely over the phone and by Zoom
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Settlement Services
- assessments and referrals
- supportive counselling for youth, families and women
- Commissioner of Oath services
- sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
- crisis counselling
Confidential short-term non-clinical counselling for youth, adults or families experiencing a crisis situation related to adjusting to life in Canada, mental health, intimate partner violence, substance misuse, trauma, interpersonal problems, parenting or other situation
Community Connections Program
- brings Canadians and newcomers together to connect and make newcomers feel welcome
- services offered through volunteers and include introducing newcomers to life in Canada, hosting conversation circles to help newcomers practice English and facilitating networking opportunities.
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- full time classes
- childminding for children 19 months-5 years while parents attend classes
Multicultural Women's Wellness Program
- women experiencing mental health struggles and stresses can meet, socialize, share experiences, network, learn and stay active; offered in partnership with Canadian Mental Health Association
Transition to Employment for Newcomers
- for newcomers including internationally trained professionals and tradespeople
individual coaching, linking to resources, and employment workshops
Bridging the Gap: Pathways to Early Childhood Education Careers for Internationally Trained Professionals
- 10-week, in-person program designed to help Internationally Trained Professionals transition into Ontario's Early Childhood Education sector
- technical and employment readiness training; CPR/First Aid, Food Handling
- training in workplace ethics, child protection, and Ontario childcare regulations
- one-week placement at a local childcare centre
- job search support, interview preparation, and career planning; individual coaching to explore ECE or Early Childhood Assistant (ECA) pathways; job maintenence
TRIEC Mentoring Partnership - see separate listing
Toronto, ON, M9C 4Z4
Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Settlement Services
- information and referral services, housing and legal assistance
- translation and interpretation services
- counselling for students, individuals and families
- youth counselling and parenting sessions
- orientation programs
- Community Connections Mentorship Program for community support
- volunteer befriending for help adapting to the community and learning life skills
- group sessions such as wellness, English conversation classes, digital literacy
- referral services for credential assessment through World Education Services (WES)
Refugee Services
- support with attending inquiries
- assistance finding employment opportunities
- guidance with accessing social, welfare and legal services
- housing referral and assistance connecting with potential landlords
- provision of social and cultural activities
- Ontario Community Program Participation for placement of Ontario Works recipients as volunteers
Career Café - assists newcomers understand and integrate into the Canadian job market
- provides one-on-one and group sessions, both online and in-person
- offers self assessment tools,
- provides guidance in resume and cover letter writing
- assists in researching the job market and gives networking support
Access Centre for Ontario Electricity Support Program (OESP)
- introduction to OESP; eligibility information
- assistance with applications; assistance in renewing previous applications
Mississauga, ON, L5G 1J4
Provides free English classes to newcomers and assists in integration newcomers to Canadian life and society
Language and Skills Training/Settlement Services Program
- participates in Language and Skills Training/Settlement Services Program in English, upon assessment by Achēv - see separate entry
- childminding available, bus fare for eligible attendees
Settlement Services
- settlement counselling
- information and referral to government and community services
- assistance to fill out government forms and applications such as PR card renewals, citizenship applications and forms for income support
- citizenship preparation
- support groups for women, youth, and seniors to aid in integration
- Vietnamese/English interpretation and translation
- certified translations Vietnamese/English by appointment only for birth certificates, marriage certificates, and school reports/diplomas
- commissioner of oaths by appointment only
Educational Programs
- citizenship classes
- English and Math tutoring for students in grades 1-12
- heritage language (Vietnamese)
- French classes
- computer classes
Job search techniques for resume writing and office skills
Cultural Services
- organizes traditional festivals, ritual ceremonies and Canadian celebrations
- traditional music and visual and performing arts programs and training
- picnics, camping trips, talent show
Mississauga, ON, L4Y 2Z6
Programs for women and older adults
- Women's Health and Wellbeing and Hub Program - weekly Zumba, aerobics and yoga classes followed by healthy food demonstration and education on nutritious recipes; registration required: [email protected], 647-638-3332
- The Bridge to Employment for Women - holistic career development including employment skills enhancement and readiness for job training; followed by 8 week co-op work placement, wraparound services, including mental well-being support and healthy lifestyle programs; [email protected] or 416-710-1271
- HEAL Network Workshops - information sessions offered in Arabic, Spanish, and English that address domestic violence, abuse against women and children who witness abuse, [email protected], 647-638-3332
- Pathway to Wellness for Seniors - 20-week inclusion and empowerment program for combining exercise, mental wellness, social engagement, and financial literacy; runs once a week for 2 hours; to register Sangeeta: [email protected], 437-215-5955
- Thrive for Life: Creating a Healthier Future - raises awareness and promotes best practices for chronic disease prevention and intervention through a weekly hybrid 2 hour drop-in program including: exercise sessions, chronic disease intervention, stabilization, and prevention sessions (including Q&A and group exercises), and nutritional food demonstration sessions; to register [email protected], 647-638-3332
Toronto, ON, M6K 1L8
Settlement Services
- information and newcomer' orientation; group information sessions on settlement
- referrals to access other programs and services
- interpretation
- support with applications to government programs and services
- settlement counselling; family reunification support
- English conversation classes
- computer skills training; life skills seminars
- employment counseling
- career exploration, goal setting and planning
- job search assistance and workshops e.g LinkedIn workshops
- networking with employers
- resume and cover letter preparation, mock interviews
- labour market information and exploration
- referral to other employment-related information and programs
- leadership training and workshops, education and information sessions on topics relevant to youth
- summer activities and festive seasonal celebrations
- financial literacy training, financial planning support for post-secondary education
- career planning, academic support
- life coaching, supportive counselling
- information sessions on topics that impact family wellbeing
- leadership training and workshops, skills development
- supportive counselling
- support for women in abusive relationships
- social, recreation and wellness programs
- information and support in applying for Old Age Security, Canada Pension Plan, Guaranteed Income Supplement, seniors housing
- supportive counselling
Toronto, ON, M6K 1L5
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Newcomers from the Ukraine who came to Canada via the Canada-Ukraine Authorization for Emergency Travel (CUAET) can also receive settlement services
Employment Support Services
- assessment and employment counselling
- job search training, resume preparation, workshops
- referral to employment centres
- access to computers, Internet, fax, photocopier
Newcomer Youth Program
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring - suspended until further notice
- youth leadership development
Income Tax Support
- year round income tax clinic by appointment for individuals and families with low incomes
- seasonal income tax clinic with West Neighbourhood House
Educational and Cultural Activities
- workshops and information on Canadian culture and multicultural diversity
- annual events and recognition of global celebrations
- anti-racism and access and equity programs
- community events, festivals and celebrations
Toronto, ON, M6K 1M1
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes and facilitation of ceremonies
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Settlement services are also available to newcomers from the Ukraine who have come to Canada through the Canada-Ukraine Authorization for Emergency Travel (CUAET)
Employment Services
- assessment and employment counselling
- job search training, resume preparation, workshops
- referral to employment centres
- access to computers, Internet, fax, photocopier
Newcomer Youth Program
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring (suspended until further notice)
- youth leadership development
Income Tax Support
- year-round income tax clinic by appointment for individuals and families with low incomes
- seasonal income tax clinic with West Neighbourhood House
Educational and Cultural Activities
- workshops and information on Canadian culture and multicultural diversity
- annual events and recognition of global celebrations
- anti-racism and access and equity programs
- community events, festivals and celebrations
Child Minding Training Program: in partnership with Davenport Perth Neighbourhood and Community Health Centre, and Queen West Community Health Centre
Seniors Programs
- Saturday social and exercise program
- Tibetan Seniors Program
- Tai Chi, Line Dance and Yoga
- Thursday afternoon English conversation class for Tibetan seniors
- drop-in facility and social, emotional and settlement support for seniors
Toronto, ON, M6P 4A9
Settlement services including orientation, information and referral, counselling and support
Newcomer Settlement Services (NSP) - for refugee claimants and other newcomers
- one-on-one settlement counselling and referrals
- help with filling out forms; assistance with immigration status
- orientation sessions and workshops
- culturally sensitive services for the Roma community
Library Settlement Program (LSP) and Settlement in Community Spaces (SCS)
- for Permanent Residents and Convention Refugees
- newcomer outreach at libraries and newcomer kiosks; outreach program based in elementary and secondary schools during school year
- orientation workshops, one-on-one settlement services; community referrals
- employment support services; career mentoring and networking events
- individualized action plan, settlement information and referral, group activities
- citizenship education circles; English conversation circles
- Newcomers Explore and Appreciate Toronto (NEAT)
Newcomer Mental Health Program
- one-on-one brief counselling to newcomers with complex needs, as well as comprehensive settlement needs assessment
- referrals to appropriate community programs and resources
- group activities that provide coping strategies, support, skill-building and self-help opportunities
Cybersecurity Training - IT Security Bridge Training
- for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity
- training for a Cybersecurity Fundamentals Certificate
- mentoring, networking, and help with resumes and interview preparation
- providing a personalized job search plan, labour market information, networking
Toronto, ON, M6R 2B7
Blend of virtual and in-person services offered
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Settlement Services
- counselling, individual or group integration and orientation assistance
- form filling; conversation circles; citizenship test preparation
- information and referral in the areas of training and education, basic banking, legal assistance, health care, housing, interpretation, translation
Sister2Sister Community Leadership Program
- six-month free leadership development program, see website for eligibility
- participants learn diverse skill set and have the opportunity to build their social and human capital to become formal and informal leaders in their communities.
Sister2Sister Advanced Leadership Program
- skills and leadership development program that bridges the gap between employer needs and newcomer women skills, see website for eligibility
- intensive training in soft and hard skills capped by a paid internship through agency's strategic partner network.
Mississauga, ON, L4Y 2B1
Resource Centre
- employment information and assistance such as job search techniques, apprenticeship information, co-op and volunteering information, information on starting a business, resumes and cover letters
- one-on-one employment assistance and counselling by appointment
- access to phones, fax machine, photocopier and scanner, computers with internet, reference materials
Job Search Workshops for Newcomers
- employment counsellors help newcomer clients to identify steps to reach employment goals and understand specific occupations in Canada
- learn job search strategies
- gain knowledge of Canadian work culture, labour market and employer expectations
- network and contact employers, connect with mentoring programs
Digital Literacy
- one-on-one support in computer basics including MS Office (Word, Excel, Powerpoint), Internet, email, social media and job applications
TRIEC Mentoring Partnership (Toronto Region Immigrant Employment Council)
- helps immigrant professionals reconnect with their careers; mentees receive support and advice from mentors in their profession -- see separate listing
Entrepreneurship
- training on taking first steps to start a business
- support in business planning, goal setting, marketing, financial resources and other supports available for small businesses
Food Handler Training and Certification
- for newcomers and other job seekers
- learn about safe food handling practices and prepare for certification exam
- assistance with job search tools and techniques, and support with co-op or job placement
- free childminding and bus fare for eligible participants
Some trainings may take place at other agency locations; please contact organization for details
ON, M6N 4B4
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
Toronto, ON, M5T 2W6
Newcomer Services Settlement Program
- information and orientation
- translation and interpretation
- referral to community resources
- assistance in filling out forms including the health card, permanent resident card renewal and Canadian citizenship application
- supportive counselling
- employment related services
- information workshops
- income tax preparation for low income newcomers
Newcomer Youth Programs: youth 12-17 years
- athletics and recreation
- tutoring/homework help
- gaming programs
- newcomer youth drop-in program
- educational workshops
- summer Newcomer leader-in-training program
Toronto, ON, M6J 1Y2
Settlement and Adaptation Services
- information and referral, orientation, housing referrals
- one to one gambling counselling and workshops
- translation and interpretation
- documentation, form filling
- outreach, social development program, educational workshops, career mentoring
- employment counselling
- resume preparation, job search techniques
- access to telephone, fax, photocopier
- assistance obtaining certification of education and/or trade documents
Toronto, ON, M6H 4K3
Women-led organization providing support to South Asian and racialized women in the language of the client's choice
Violence Against Women Program: counselling and referral for assaulted women, social assistance, crisis intervention, immigration assistance
- health education and promotion
- multicultural wellness support groups
- life skills support group; sewing collective
- seniors group for all South Asian women
- youth group for girls, homework club for children
- first language literacy instruction
- job search workshops, employment assistance and counselling
- legal clinic -- advice on family law, immigration, custody, child support, abuse, legal education workshops
Intersectional Services
- settlement services, information and referral, translation and interpretation, advocacy, group activities
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
- year-round income tax clinic for individuals and families with low incomes
- food bank, member of the Daily Bread Food; emergency food including South Asian dry goods provided to those in need on alternate Tuesdays; call ahead for details
- volunteer opportunities
Satellite location at Frontline Community Services (see separate listing), 2761 Markham Road, Scarborough
Toronto, ON, M6J 3A2
Settlement services
Individual assistance with immigration, orientation and other settlement-related issues
- information and referral
- identification documents, applying for government benefits/services, housing, legal issues and accessing healthcare services
- employment education and support
- group settlement sessions
- client advocacy support
Group activities for newly arrived immigrants and refugees (all ages)
Trained and experienced volunteer mentors assist with language learning in English language settlement groups, orienting to new community, and establishing social and professional networks
- volunteering and civic engagement
- financial literacy
- skills and career development
- free immigration legal clinics
Newcomer Youth Program for youth 13-30 years
- leadership training
- entrepreneurship
- homework club
- one-to-one help with resume writing and job search skills
- post-secondary and scholarship applications
- cooking classes
- mentorship
- sports clubs and recreation
- art and design activities
- volunteer program
- civic engagement activities
- individual and group mental health and wellness support
Toronto, ON, M6N 1J3
Settlement Services, email [email protected] or [email protected]
- information and help filling out forms and documents including applications for citizenship or permanent resident card, child tax benefit
- citizenship preparation classes
- translation and interpretation in Vietnamese, Spanish and Farsi
- English conversation circle
- legal information support
- year round income tax clinic
- Job Search Preparation and Training - developing strong job search strategies and workplace communication skills, with an online or in-class option
- Employment Counselling - resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks
Seniors Services, email [email protected]
- health information workshops
- information and form filling for seniors' benefits
- exercise and fitness programs, field trips
VWAT Youth Leadership Program, email [email protected]
- leadership training, skill building workshops
- sports programs, field trips
- youth led workshops or events
- volunteer opportunities
Cultural Events - Two Sisters Commemoration, Lanterns Festival, Lunar New Year Celebration
Mississauga, ON, L5A 4G1
Bridging Services
- offered online and provide internationally trained professionals with customized job search training, workplace communication, labour market information, credential assessment, referrals/placements and mentoring connections
- for individual bridge training programs, see separate listing for Ontario Bridge Training Program
Online Workshops and Resources
- articles, resources, webinars, interactive games and videos to help find work
- topics covered include resumes, interview preparation, networking, the job market, career self-assessment and workplace success
Job Search Workshop (JSW)--for new immigrants and convention refugees, legally entitled to work in Canada
- 5 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Pre-arrival services for newcomers preparing to immigrate to Canada
- Canadian Employment Connections provides sector-specific training and job search support for individuals approved to move to Canada
Entrepreneurship Connection and Entrepreneurship Connections Pre-Arrival
- provides support for newcomers interested in starting a business in Canada
- pre-arrival stream helps entrepreneurs who are approved to move to Canada, build a network and start preparing to open a business before they arrive
Mentoring Programs
- connect with professionals that will support you with your career growth and development
Programs for Women
- specific learning components designed to support women into specific sectors of work
- mentoring and guest speakers from leading employers to enhance learning
Programs for Refugees
- build professional networks, find mentors, learn about the labour market in Canada, access real opportunities with employers, and improve their job search skills
Programs for Youth (ages 15-29)
- support youth to find their way in the current job market and launch a meaningful career
Toronto, ON, M6E 1C3
Settlement services, language training, skills development and upgrading, employment preparation, sustainability programming
Settlement Services for Newcomers: general orientation, information and referral
- information sessions and workshops
- individual assistance including needs assessment, settlement plans, career plans, form-filling
- mentorship programs
- mental health and wellness supports, including crisis counselling
- workshops on mental health and self-esteem, life skills, legal rights, money management, employment skills
- childcare available for participants, refreshments provided, transit fare to all event attendees
Assessment of reading, writing, listening, and speaking skills in English administered by YMCA of Greater Toronto, required for all language training programs -- see separate entry
Employment Ontario Programs, including programs for youth:
- skilled trades programs
- leadership development programs
- Black leadership institute
Career Skills
- offers affordable and convenient courses for upskilling, career advancement, and business growth
Seniors
- workshops for seniors on health and wellness, tech-literacy
Toronto, ON, M6M 3W3
Settlement, case management and wraparound services
Settlement Program
Orientation, needs and eligibility assessments, and pre- and post-arrival information and referral on education, settlement, employment, social assistance, housing, recreation
- assistance in accessing services
- language and skills training
- job search and employment counselling
- assistance in establishing social and professional networks
- problem solving, conflict resolution, cross cultural communication
- workshops, seminars
Community Connections Mentorship Program
Group orientation activities for newly arrived immigrants and refugees with trained volunteer mentors
- help in establishing social and professional networks
- development of citizenship and civic engagement
- skills and career development
Job Search Workshops (JSW)
For new immigrants and Convention refugees, legally entitled to work in Canada
- job search techniques workshops
- labour market information
- access to trades and professions
- resume preparation, networking
- extensive individual assistance
Toronto, ON, M6M 2E4
Youth Services -- leadership, settlement and employment programs
Settlement services -- orientation programs, language and skills training to help facilitate employment
- programs to welcome newcomers to the community
- pre- and post-arrival information and referral, job search and employment counselling, assistance to establish social and professional networks to promote community engagement
- assistance to complete forms
- citizenship preparation classes
Seniors services
- language classes (see separate entry)
- recreational activities
- computer classes
Toronto, ON, M5V 3B1
Needs assessment and Information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
- community support through volunteer befriending, conversation circles to practice French
- help with connecting to language classes
- workshops to reduce stress of adjusting to Canadian culture
- Citizenship Preparation -- offers courses, tests and activities to help newcomers prepare for the citizenship test
Bridging services -- connects skilled or internationally trained professional newcomers to employment with job placements, mentorship, volunteering and networking connections in their preferred fields
Settlement Workers in Schools -- assists newcomer students and their families with settling into schools and the community; offers outreach program based in elementary and secondary schools from mid-August to end of June
Mississauga, ON, L5B 3B9
Services to assist and guide newcomers to Canada in accessing employment, education, training, housing, health, documentation and financial services
- personalized counselling and support workshops, information sessions and guidance on skills development, training and employment
- translations and interpretation for settlement related issues
- Commissioner of Oaths services
- information and referrals to external services such as income tax clinics and legal aid or to other relevant community and government resources
- online citizenship test preparation classes
English Language Training
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
- bus fare for eligible attendees, and childminding for children 19 months-6 years while parents attend
- part-time classes, mornings or afternoons
Care for Newcomer Children (CNC)
- child care for children 19 months-5 years while their parents are attending LINC classes
Intersections (Support for 2SLGBTQ+ Newcomers)
- private and confidential one-on-one settlement support
- inclusive, safe and positive space
- workshops, presentations and information sessions
- resource library, movie nights, arts and crafts and fun activities
- linkages to external services such as income tax clinics, Legal Aid, and other relevant community services
- capacity building through community presentations and information sessions to help create welcoming communities that understand and respect the unique challenges faced by 2SLGBTQ+ newcomers
Employment Services
- job search training; skills assessment
- resume and cover letter help, interview coaching
- labour market information
- access to computers, internet, fax, photocopier, telephone
- multi-sector job fairs, networking events
Entrepreneurship Program for Newcomers
- learn sewing and clothing alterations, with skills, knowledge and language to manage a small business; work experience
- goal to become financially independent and self-employed
Community Connections Program
- for those in Canada less than 3 years
- community support through volunteer befriending
- orientation to the community and services such as banking, transit, education
Services for International Students
- settlement counselling and orientation; employment information
- information on housing, health care, financial supports, assistance filling documents and forms, referrals to community resources
Digital Supports
- digital training sessions to support eligible clients to access online settlement services
- sessions are offered in English
Newcomer Mental Health Support and Short-Term Counselling
- safe, supportive space offering personalized mental health support and short-term counselling for newcomers; focusing on enhancing well-being, building social connections, and reducing feelings of isolation.
- individual support and short term counselling; in-person and virtual counselling sessions available
- help with navigating and accessing other essential services such as housing, employment, and healthcare
- develop action plans to achieve your settlement goals; workshops and presentations

