Searching for Interpretation / Translation

Social services

• information and supportive referrals
• translation and interpretation by appointment
• help with applications for eligible government benefits
• newcomer assistance to find accommodation and jobs
• seasonal income tax clinic
• friendly visiting for seniors in long-term care facilities and homes for the aged
• community awareness of other relevant programs and events

Social/recreational

• seniors recreation program
• language classes
• computer tutoring

Settlement Services

• reception and arrival orientation
• assistance with housing, banking and other needs
• referral to government and community services
• form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing and Ontario Works
• help to restore lost or stolen documents
• translation and interpretation
• information and referral to employment services
• seasonal income tax clinic

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry

• classes full or part-time, day or evening
• childminding available during day

Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment

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Settlement Services

• information and referral services, housing and legal assistance
• translation and interpretation services
• counselling for students, individuals and families
• youth counselling and parenting sessions
• orientation programs
• Community Connections Mentorship Program for community support
• volunteer befriending for help adapting to the community and learning life skills
• group sessions such as wellness, English conversation classes, digital literacy
• referral services for credential assessment through World Education Services (WES)

Refugee Services

• support with attending inquiries
• assistance finding employment opportunities
• guidance with accessing social, welfare and legal services
• housing referral and assistance connecting with potential landlords
• provision of social and cultural activities
• Ontario Community Program Participation for placement of Ontario Works recipients as volunteers

Career Café - assists newcomers understand and integrate into the Canadian job market

• provides one-on-one and group sessions, both online and in-person
• offers self assessment tools,
• provides guidance in resume and cover letter writing
• assists in researching the job market and gives networking support

Access Centre for Ontario Electricity Support Program (OESP)

• introduction to OESP; eligibility information
• assistance with applications; assistance in renewing previous applications

Provides free English classes to newcomers and assists in integration newcomers to Canadian life and society

Language and Skills Training/Settlement Services Program

• participates in Language and Skills Training/Settlement Services Program in English, upon assessment by Achēv - see separate entry
• childminding available, bus fare for eligible attendees

Settlement Services

• settlement counselling
• information and referral to government and community services
• assistance to fill out government forms and applications such as PR card renewals, citizenship applications and forms for income support
• citizenship preparation
• support groups for women, youth, and seniors to aid in integration
• Vietnamese/English interpretation and translation
• certified translations Vietnamese/English by appointment only for birth certificates, marriage certificates, and school reports/diplomas
• commissioner of oaths by appointment only

Educational Programs

• citizenship classes
• English and Math tutoring for students in grades 1-12
• heritage language (Vietnamese)
• French classes
• computer classes

Job search techniques for resume writing and office skills

Cultural Services

• organizes traditional festivals, ritual ceremonies and Canadian celebrations
• traditional music and visual and performing arts programs and training
• picnics, camping trips, talent show

• information and newcomer' orientation; group information sessions on settlement
• referrals to access other programs and services
• interpretation
• support with applications to government programs and services
• settlement counselling; family reunification support
• English conversation classes
• computer skills training; life skills seminars

• employment counseling
• career exploration, goal setting and planning
• job search assistance and workshops e.g LinkedIn workshops
• networking with employers
• resume and cover letter preparation, mock interviews
• labour market information and exploration
• referral to other employment-related information and programs

• leadership training and workshops, education and information sessions on topics relevant to youth
• summer activities and festive seasonal celebrations
• financial literacy training, financial planning support for post-secondary education
• career planning, academic support
• life coaching, supportive counselling
• information sessions on topics that impact family wellbeing

• leadership training and workshops, skills development
• supportive counselling
• support for women in abusive relationships

• social, recreation and wellness programs
• information and support in applying for Old Age Security, Canada Pension Plan, Guaranteed Income Supplement, seniors housing
• supportive counselling

Settlement Program

• needs assessment and referral, information and orientation
• translation and interpretation
• assistance with government applications and form filling
• citizenship classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry

Newcomers from the Ukraine who came to Canada via the Canada-Ukraine Authorization for Emergency Travel (CUAET) can also receive settlement services

Employment Support Services

• assessment and employment counselling
• job search training, resume preparation, workshops
• referral to employment centres
• access to computers, Internet, fax, photocopier

Newcomer Youth Program

• social, educational and recreational services
• information and outreach
• employment assistance
• peer tutoring - suspended until further notice
• youth leadership development

Income Tax Support

• year round income tax clinic by appointment for individuals and families with low incomes
• seasonal income tax clinic with West Neighbourhood House

Educational and Cultural Activities

• workshops and information on Canadian culture and multicultural diversity
• annual events and recognition of global celebrations
• anti-racism and access and equity programs
• community events, festivals and celebrations

Settlement Program

• needs assessment and referral, information and orientation
• translation and interpretation
• assistance with government applications and form filling
• citizenship classes and facilitation of ceremonies
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry

Settlement services are also available to newcomers from the Ukraine who have come to Canada through the Canada-Ukraine Authorization for Emergency Travel (CUAET)

Employment Services

• assessment and employment counselling
• job search training, resume preparation, workshops
• referral to employment centres
• access to computers, Internet, fax, photocopier

Newcomer Youth Program

• social, educational and recreational services
• information and outreach
• employment assistance
• peer tutoring (suspended until further notice)
• youth leadership development

Income Tax Support

• year-round income tax clinic by appointment for individuals and families with low incomes
• seasonal income tax clinic with West Neighbourhood House

Educational and Cultural Activities

• workshops and information on Canadian culture and multicultural diversity
• annual events and recognition of global celebrations
• anti-racism and access and equity programs
• community events, festivals and celebrations

Child Minding Training Program: in partnership with Davenport Perth Neighbourhood and Community Health Centre, and Queen West Community Health Centre

Seniors Programs

• Saturday social and exercise program
• Tibetan Seniors Program
• Tai Chi, Line Dance and Yoga
• Thursday afternoon English conversation class for Tibetan seniors
• drop-in facility and social, emotional and settlement support for seniors

Newcomer Services Settlement Program

• information and orientation
• translation and interpretation
• referral to community resources
• assistance in filling out forms including the health card, permanent resident card renewal and Canadian citizenship application
• supportive counselling
• employment related services
• information workshops
• income tax preparation for low income newcomers

Newcomer Youth Programs: youth 12-17 years

• athletics and recreation
• tutoring/homework help
• gaming programs
• newcomer youth drop-in program
• educational workshops
• summer Newcomer leader-in-training program

Community Services

• needs assessment and information and referral to community and social services
• support with finding housing, child care, registering children in school and health care
• help filling out government forms including housing and immigration sponsorship forms

Translation and Interpretation Services

• professionally trained interpreters with expertise in health, community and social services
• translation and revision
• immediate over the phone interpretation

Afghan Women's Support Program - provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges

Seniors Program

• counselling and referral
• seniors helping seniors

Youth Empowerment Program

• monthly discussion group on issues such as employment, school problems
• community collaboration with police and others
• information about school choices, postsecondary education, employment
• mentorship program

Volunteer and TV Broadcasting Program Assistance- television broadcasts Friday nights and Saturdays

• information and referral, orientation, housing referrals
• one to one gambling counselling and workshops
• translation and interpretation
• documentation, form filling
• outreach, social development program, educational workshops, career mentoring

• employment counselling
• resume preparation, job search techniques
• access to telephone, fax, photocopier
• assistance obtaining certification of education and/or trade documents

Services for newcomers to Canada

Orientation/Settlement Program

• assistance accessing health services, education, English language class referrals, translation and interpretation
• orientation and information workshops, referrals regarding government services
• assistance filling out government forms including forms for Immigration, Refugees and Citizenship Canada (IRCC)
• solution-focused counselling
• individual advocacy when needed to obtain community and government services
• translation of foreign documents for settlement and educational purposes; Commissioner of Oaths for verifying documents

Health and Wellness Support Services for Newcomers - one-on-one short-term counselling sessions to address stress, depression, anxiety, or loneliness; support groups and workshops; referrals to other mental health services

Language Instruction for Newcomers to Canada (LINC)

• English classes, upon assessment by Achēv -- see separate entry
• childminding may be available for attendees with children 6 months to 6 years
• bus fare for eligible clients
• evening and weekend classes

Settlement Workers in Schools (SWIS)

• assists newcomer students and their families with settling into their schools and communities
• outreach program based in elementary and secondary schools from mid-August to end of June

Newcomer Youth Community Engagement (NYCE)

• helps newcomer youth learn about Canadian culture and society, and interact with youth their own age
• volunteers assist with English language skills, social skills, leadership building activities, life skills workshops

Disability and Settlement Services

• for newcomers with a disability
• information and referral, advocacy

Women-led organization providing support to South Asian and racialized women in the language of the client's choice

Violence Against Women Program: counselling and referral for assaulted women, social assistance, crisis intervention, immigration assistance

• health education and promotion
• multicultural wellness support groups
• life skills support group; sewing collective
• seniors group for all South Asian women
• youth group for girls, homework club for children
• first language literacy instruction
• job search workshops, employment assistance and counselling
• legal clinic -- advice on family law, immigration, custody, child support, abuse, legal education workshops

Intersectional Services

• settlement services, information and referral, translation and interpretation, advocacy, group activities
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
• year-round income tax clinic for individuals and families with low incomes
• food bank, member of the Daily Bread Food; emergency food including South Asian dry goods provided to those in need on alternate Tuesdays; call ahead for details
• volunteer opportunities

Satellite location at Frontline Community Services (see separate listing), 2761 Markham Road, Scarborough

Settlement services

• English language classes (LINC)
• one on one information and referral, orientation
• counselling
• documentation
• social assistance applications
• interpretation
• information sessions and workshops

Women support groups

• counselling and support groups for assaulted women
• Spanish-speaking seniors club
• Portuguese-speaking seniors group
• groups for Portuguese-speaking, Spanish-speaking and Mandarin-speaking women
• wellness and fitness program
• advocacy and public education
• community development

Home Instruction for Parents of Preschool Youngsters (HIPPY) -- in-home school readiness program for low income families, serving Jane and Finch, Malvern, Thorncliffe and Toronto West

Tutoring program -- for students of Portuguese or Spanish-speaking heritage

Live-in Caregiver support program -- individual support, employment and employer related issues, employment training opportunities

Community engagement -- community led activities, volunteering, leadership development for youth, women and seniors

Settlement Services, email [email protected] or [email protected]

• information and help filling out forms and documents including applications for citizenship or permanent resident card, child tax benefit
• citizenship preparation classes
• translation and interpretation in Vietnamese, Spanish and Farsi
• English conversation circle
• legal information support
• year round income tax clinic
• Job Search Preparation and Training - developing strong job search strategies and workplace communication skills, with an online or in-class option
• Employment Counselling - resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks

Seniors Services, email [email protected]

• health information workshops
• information and form filling for seniors' benefits
• exercise and fitness programs, field trips

VWAT Youth Leadership Program, email [email protected]

• leadership training, skill building workshops
• sports programs, field trips
• youth led workshops or events
• volunteer opportunities

Cultural Events - Two Sisters Commemoration, Lanterns Festival, Lunar New Year Celebration

Settlement Services

• orientation, assistance with documentation, interpretation and translation
• information and referral - employment, housing, health, legal
• crisis intervention and supportive counselling

English as a Second Language (ESL) Instruction

• variety of ESL classes
• part time and full time classes
• citizenship preparation classes
• CAAT (Canadian Adult Achievement Test)
• ESL for work permit holders and visitors

Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education

Mental Health Counselling and Support

• confidential assessment, counselling, crisis intervention and support services
• individual, family and group counselling, and mutual support groups
• service coordination and referral to treatment
• contact for information on available languages

Settlement Services

• ​needs assessment
• orientation
• supportive counselling
• interpretation and translation services
• employment counselling and computer training
• peer support groups
• referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
• assistance with documentation and completing applications

Children, Youth, and Parent Programs

• specialized settlement services for children and their families to deal with trauma and restore family functioning
• homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
• workshops such as job interview skills, employment training, driver education, health and sexual health, education options
• parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
• assistance accessing free or affordable community programs

Language and Skills Training

• English as a Second Language (ESL)
• computer classes
• citizenship preparation classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing

Befriending Program

• community support for survivors of torture through a network of volunteer befrienders

Settlement Services

• information and referral
• assistance with government forms
• interpretation for Ontario Works telephone interviews
• translation of documents, invitation letters, travel permits, affidavits
• wellness sessions
• volunteer placements

Legal representation, counselling, multilingual interpretation and advocacy

Legal services

• information, advice and consultation on issues of violence against women
  
• referrals to lawyers
• assistance with all levels of the justice system
• family and immigration law representation
• Independent Legal Advice for survivors of sexual assault
• community education
• systemic advocacy

#AndMeToo Project

• ​provides women and gender diverse people of precarious status and/or employment who have experienced sexual assault or sexual harassment in their workplaces with access to summary legal advice, brief services, referrals

Family Court Support Worker Program

• ​information on the family court process, and assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
• referral to specialized services and supports in the community
• safety planning
• court accompaniment to proceedings when appropriate

Counselling Services

• individual and group counselling
• mindfulness, trauma support
• referrals to community agencies
• housing transition support for women leaving abusive relationships
• Gardiner Expressive Arts Group for survivors of sexual abuse

Interpreter Services Toronto

• language interpretation to access support services in the community and in Domestic Violence Courts
• includes services for clients who are deaf or hard-of-hearing
• interpreter training and employment opportunities

• social, recreation and education programs
• information and referral
• counselling
• translation and interpretation
• assistance in filling out forms
• income tax clinic
• English as a Second Language (ESL) classes
• computer classes
• dance, music and other recreational classes
• gateball club

Services to assist and guide newcomers to Canada in accessing employment, education, training, housing, health, documentation and financial services

• personalized counselling and support workshops, information sessions and guidance on skills development, training and employment
• translations and interpretation for settlement related issues
• Commissioner of Oaths services
• information and referrals to external services such as income tax clinics and legal aid or to other relevant community and government resources
• online citizenship test preparation classes

English Language Training

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
• bus fare for eligible attendees, and childminding for children 19 months-6 years while parents attend
• part-time classes, mornings or afternoons

Care for Newcomer Children (CNC)

• child care for children 19 months-5 years while their parents are attending LINC classes

Intersections (Support for 2SLGBTQ+ Newcomers)

• private and confidential one-on-one settlement support
• inclusive, safe and positive space
• workshops, presentations and information sessions
• resource library, movie nights, arts and crafts and fun activities
• linkages to external services such as income tax clinics, Legal Aid, and other relevant community services
• capacity building through community presentations and information sessions to help create welcoming communities that understand and respect the unique challenges faced by 2SLGBTQ+ newcomers

Employment Services

• job search training; skills assessment
• resume and cover letter help, interview coaching
• labour market information
• access to computers, internet, fax, photocopier, telephone
• multi-sector job fairs, networking events

Entrepreneurship Program for Newcomers

• learn sewing and clothing alterations, with skills, knowledge and language to manage a small business; work experience
• goal to become financially independent and self-employed

Community Connections Program

• for those in Canada less than 3 years
• community support through volunteer befriending
• orientation to the community and services such as banking, transit, education

Services for International Students

• settlement counselling and orientation; employment information
• information on housing, health care, financial supports, assistance filling documents and forms, referrals to community resources

Digital Supports

• digital training sessions to support eligible clients to access online settlement services
• sessions are offered in English

Newcomer Mental Health Support and Short-Term Counselling

• safe, supportive space offering personalized mental health support and short-term counselling for newcomers; focusing on enhancing well-being, building social connections, and reducing feelings of isolation.
• individual support and short term counselling; in-person and virtual counselling sessions available
• help with navigating and accessing other essential services such as housing, employment, and healthcare
• develop action plans to achieve your settlement goals; workshops and presentations
  

• information and referral; community orientation for refugees
• translation and interpretation
• informal counselling, newcomer parent counselling
• help to locate and access mental health services, health promotion
• newcomer student academic support and tutoring
• recreation, cultural activities
• volunteer training and development

Services to enable immigrants and refugees to attain self-sufficiency including orientation, settlement services, counselling, employment assistance, education and skills training

COSTI Languages Bureau, 647-827-1287, [email protected]

• translation, interpretation, typesetting
• over 100 languages
• commercial

Various services provided at several Toronto, York Region and Peel Region locations

Services and classes being offered online and in-person, with evening options available; for information or to register, call 905-306-0577 or email [email protected]

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Settlement Services

• information, guidance and referral
• translation, interpretation and certification of documents
• citizenship preparation classes
• assistance with forms and applications, including access to Ontario Electricity Support Program (OESP)
• workshops and seminars to address common difficulties for newcomers

Settlement Workers in Schools (SWIS)

• services delivered in elementary and secondary schools in Mississauga during the school year
• information about the education system
• parent and youth-specific workshops with information on topics such as housing, health care and job search

Office open to the public Monday-Friday 9 am-5 pm; for information call, 905-279-3679

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Settlement Services for Immigrants and Refugees

• needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
• sponsorship of refugees
• health workshops, mental health - support groups, counselling
• heritage language classes
• skills upgrading, adult literacy classes
• seniors program including support groups and health education
• youth program offering services in settlement, counselling, skills development and social events
• Homework Club with individual assistance and group work
• citizenship test preparation classes

Community Connections Mentorship Program

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

English as a Second Language / LINC -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry

• day or evening classes

Childminding available for clients attending sessions

• counselling
• information and referral
• interpretation
• advocacy
• orientation sessions
• community education workshops
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and transportation assistance available -- see separate entry

• peer training and development centre
• newcomer services
• LINC classes

• youth justice programs and supports
• art studio