ASK! Community Information Centre
Toronto
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416-252-6471 ext 280 or 281
185 Fifth St, Ground Fl
Toronto, ON, M8V 2Z5
Toronto, ON, M8V 2Z5
Short Description
Community Resources Listings - general sources for community information
Information, referral and advocacy - help find the right government and community service in South/Central Etobicoke and throughout GTA
Form Filling - access to and support with completing government forms and applications
Legal Advice - summary legal advice and information available on a variety of matters and issues. By appointment only
True Copy/Affidavit - provision of true copy certification and affidavit swearing with a Commissioner of Oath.
Income Tax Clinic (Year Round) - free preperation and filing of income tax returns for low income individuals and families * criteria apply
Settlement Services for Newcomers to Canada - information, referral and orientation services for permanent residents, convention refugees and live-in caregivers
Information, referral and advocacy - help find the right government and community service in South/Central Etobicoke and throughout GTA
Form Filling - access to and support with completing government forms and applications
Legal Advice - summary legal advice and information available on a variety of matters and issues. By appointment only
True Copy/Affidavit - provision of true copy certification and affidavit swearing with a Commissioner of Oath.
Income Tax Clinic (Year Round) - free preperation and filing of income tax returns for low income individuals and families * criteria apply
Settlement Services for Newcomers to Canada - information, referral and orientation services for permanent residents, convention refugees and live-in caregivers
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Toronto
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416-231-7070
10 Neighbourhood Lane, Unit 201
Toronto, ON, M8Y 0C5
Toronto, ON, M8Y 0C5
Short Description
Provide primary health care, health promotion and a wide variety of community programs to the Stonegate-Parklawn Community * identify individual and community needs and respond by providing accessible and inclusive health services and health promotion programs
Clinical Health Services - Health services include:
Community Programs - Provides primary health care services and health promotion and community programs in the Stonegate- Parklawn Community * providing accessible and inclusive health services and health promotion programs * the programs focus on a variety of community needs such as physical activity, healthy eating, socialization, support groups, mindfulness, chronic disease management and more
Family Programs - Support the health of individuals, families and communities
Fitness Program - Offer free activities to promote physical health and well being
Seniors Programs - Variety of programs for seniors in the community
Women's Programs - Designed to reach out to women of all ages in the community * offer women focused services and activities, and especially welcomes women who feel disadvantaged or isolated * provide individual counselling and advocacy, and facilitates group workshops and activities on topics of special interest for women
Clinical Health Services - Health services include:
- medical services - primary health services
- chiropody services - foot care
- dietitian services - nutrition education and counseling
- asthma education - one-on-one sessions and group sessions on information to understand asthma or other breathing problems
- diabetes education - offer nutrition education and counseling throughout the whole lifespan, from infant to older adult
Community Programs - Provides primary health care services and health promotion and community programs in the Stonegate- Parklawn Community * providing accessible and inclusive health services and health promotion programs * the programs focus on a variety of community needs such as physical activity, healthy eating, socialization, support groups, mindfulness, chronic disease management and more
Family Programs - Support the health of individuals, families and communities
Fitness Program - Offer free activities to promote physical health and well being
Seniors Programs - Variety of programs for seniors in the community
Women's Programs - Designed to reach out to women of all ages in the community * offer women focused services and activities, and especially welcomes women who feel disadvantaged or isolated * provide individual counselling and advocacy, and facilitates group workshops and activities on topics of special interest for women
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Mississauga
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Office: 289-521-5313
3034 Palstan Rd, Unit 305
Mississauga, ON, L4Y 2Z6
Mississauga, ON, L4Y 2Z6
Short Description
Multiservice agency
- community information and referrals
- counselling, anger management
- counselling for youth and young adults
- employment assistance including resume/cover letter preparation, job search
- social housing application assistance
- year round income tax clinic
- leadership skills development
- children's breakfast club (on and off site)
- outreach
- workshops for women and youth
- social and recreation activities, including children's book club and youth homework club
Electricity bill support assistance: lead intake agency for Low-Income Energy Assistance Program (LEAP) through Ontario Energy Board (OEB)
- pre-screening required, qualifying residents receive appointment to complete the application process
- access centre for Ontario Electricity Support Program: assistance with applications
Food, clothing, and toy distribution: for new immigrants, refugees and Ontario Works recipients
- intake assessment required
- annual Christmas toy distribution application deadline October 15
Newcomer Information Services
- information and referrals, including immigration, employment and community services
- counselling
- some form filling assistance
- access to computers
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Food Bank and Outreach Centre
Mississauga
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Office: 905-274-9309
427 Lakeshore Rd E
Mississauga, ON, L5G 1H8
Mississauga, ON, L5G 1H8
Short Description
Food bank -- weekly food bank order pickups Monday, Wednesday, Friday (order online or call to place order; drop in orders also available)
- food including halal, vegetarian options and pet food
- diapers and formula for families with age appropriate children
Community Meals -- Monday--Friday during hours open
Community -- programs including Men's Group, Women's Group
Employment -- job search assistance and resume/interview preparation
Information and referral services -- assistance in accessing resources in the community help to access benefits, housing, eviction prevention, addictions counselling and referrals to drug rehabilitation, free or low-cost furniture, clothing, eye-glasses, harm reduction supplies
- can refer externally, but many providers offer service on site such the Regeneration ID clinic, Service Canada, Bloom Clinic, Region of Peel, SHIP, Family Services of Peel, and PAARC - see separate listings
Member of the Mississauga Food Bank
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Parkdale Community Information Connection
Toronto
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Office: No public phone number
Parkdale Public Library, 1303 Queen St W
Toronto, ON, M6K 1L6
Toronto, ON, M6K 1L6
Short Description
Coordinates programs to break social isolation and increase connection of residents of Parkdale with a focus on seniors and youth
Information and Referral
- staff specialize in connecting community members with local organizations
- walk-ins welcome; no appointment required
Intergenerational Programs
- workshops bring together seniors and youth to learn new skills together and/or get a chance to spend time with a different age group to bring new perspectives
youth coach and support seniors to use technologies, and seniors have opportunities to increase their communications using digital platforms
youth participants are screened for safety, receive orientation, and receive certificate(s) for training and/or completion of program
Seniors Programs
Active and Connected Seniors
- workshops and activities bring seniors together to promote physical, mental and emotional wellbeing
- past activities have included workshops on nutrition and seniors rights, arts and crafts and trips
Seniors Connected
- online workshops with one-on-one follow up phone support
- past workshops include topics such as budgeting, beating the heat, falls prevention
Youth Programs
Sankofa
- workshops to create safe place to focus on physical and mental health, engagement with arts and care for the environment
- for youth 13-29 years; youth can meet like-minded people and make new friends
- 2SLGBTQ+ friendly programming and services
Skills for Youth Success (SYS)
- workshops to help youth market themselves in a digital world and develop their professional skills and identity
- pre-employment program teaches youth networking skills and soft skills such as interacting with the public, transferable to many sectors
- youth will become familiar with potential career paths and ways to build important connections in the future
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Counselling
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416-537-2455 ext 1232
Office: 416-537-2455 ext 1232
1229 Queen St W
ON, M6K 1L2
ON, M6K 1L2
Short Description
Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration
Services include:
Services include:
- support in navigating various systems - education, legal, immigration, housing, employment, pregnancy and parenting supports
- referrals to other community organizations and government services
- help with completing applications/forms
- some accompaniments to key appointments.
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Case Management
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416-537-2455
Office: 416-537-2455
1229 Queen St W
ON, M6K 1L2
ON, M6K 1L2
Short Description
Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration
Services include:
Services include:
- support in navigating various systems - education, legal, immigration, housing, employment, pregnancy and parenting supports
- engagement with Children Aid Society
- referrals to other community organizations and government services
- help with completing applications/forms
- some accompaniments to key appointments.
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24-Hour Respite Site, Fraser Ave
Toronto
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Office: 416-534-4554
69 Fraser Ave
Toronto, ON, M6K 0H9
Toronto, ON, M6K 0H9
Short Description
Respite services
- resting spaces
- access to breakfast, lunch, dinner and snack
- access to showers, printer, fax and computer
- access to crisis and mental health supports
- housing casework
- addiction and detoxification detox supports
- funding supports
- opportunity to apply for financial support for emergency veterinary for pets
- site 100% pet friendly
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Toronto
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Office: 416-536-4431
1219 Dufferin St
Toronto, ON, M6H 4C2
Toronto, ON, M6H 4C2
Short Description
Community centre serving diverse groups including Spanish-speaking community
- counselling for Spanish-speaking women, subject to availablity
- programs for Spanish-speaking seniors
Food Bank emergency food
- held indoors, line up starts on Hallam St
- information and referral for community members
- member of Daily Bread Food Bank and supported by Second Harvest
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Community Programs
Toronto
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Office: 416-392-1509
Facilities: 416-684-0798
627 Queens Quay W, Main Fl
Toronto, ON, M5V 3G3
Toronto, ON, M5V 3G3
Short Description
Social, recreation and fitness programs for all ages
- information and referral
- volunteer opportunities
Family and children (0-12 years)
- caregiver and child drop-in
- after school program
- pre-kindergarten enrichment experiences program(PEEP)
- homework club
- PA days and summer day camps
- sport and recreational activities
- EarlyON Child and Family Centre
Youth (12-24 years)
- after school program
- leadership summer camp
- boys and girls clubs
- employment support
Seniors (55 years and over)
- health and wellness
- social club and music, art, dance
Community Outreach
- community kitchen
- gardening
- clothing program
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Case Management
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416-703-8482 ext 2106
168 Bathurst St
ON, M5V 2R4
ON, M5V 2R4
Short Description
Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration
Services include:
Services include:
- support in navigating various systems - education, legal, immigration, housing, employment, pregnancy and parenting supports
- engagement with Children Aid Society
- referrals to other community organizations and government services
- help with completing applications/forms
- some accompaniments to key appointments.
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Toronto
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Office: 416-603-9603
105 Grange Court
Toronto, ON, M5T 2J6
Toronto, ON, M5T 2J6
Short Description
Social, Recreational and Educational Programs
- community support
- information and referrals
- client advocacy
- women's program
- hall rental
Children and youth programs
- after 4 program, homework help for children 6-12 years
- youth mentorship program for youth 13-18 years
- summer day / march break camps
EarlyON Child and Family Centre
- caregiver and child drop-in
- preschool Discovery
- parenting workshops
- infant programs
Seniors Programs
- Seniors Lunch Program - delivery of lunch Monday-Friday
- bingo
- fitness
- cooking
- technology Literacy
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Community Health Centre
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416-324-8677
340 College St, Suite 500
ON, M5T 3A9
ON, M5T 3A9
Short Description
Community health centre * provide accessible, community-governed and
inter-professional primary care services, as well as a range of health
promotion, community services, and community capacity building programs
Community and Health Promotion Services - Focus on newcomers, women, families with children birth-6 years * peer outreach and support * parenting and parent-child groups * food skills groups * health education * prenatal nutrition and support * lesbian, gay, bisexual, trans and queer (LGBTQ) services * expressive arts * research and advocacy on newcomer, immigrant and refugee issues
Non-Insured Clinic (NIC) - Toronto Downtown - The Non-Insured Clinic (NIC), previously the Non-Insured Walk-In Clinic (NIWIC), offers confidential primary care services to immigrants and refugees in Toronto who do not have health insurance or coverage under the Ontario Health Information Program.
Primary Care Services - Medical and nursing assessment, prevention and treatment * pre and post natal care * immunizations * chronic disease management * diabetes education * sexual health and education * nutrition and dietetics * counselling and therapy for individuals, families and groups * health coaching and education * self-management and systems navigation * physiotherapy * no OHIP required for primary care services and most specialist referrals
Settlement Services - Orientation to community * needs and eligibility assessments * settlement related information * support navigating health and government systems * LGBTQ+ settlement * referral to housing, legal and employment services * one-on-one settlement support * group information sessions
Services and Programs:
Community and Health Promotion Services - Focus on newcomers, women, families with children birth-6 years * peer outreach and support * parenting and parent-child groups * food skills groups * health education * prenatal nutrition and support * lesbian, gay, bisexual, trans and queer (LGBTQ) services * expressive arts * research and advocacy on newcomer, immigrant and refugee issues
Non-Insured Clinic (NIC) - Toronto Downtown - The Non-Insured Clinic (NIC), previously the Non-Insured Walk-In Clinic (NIWIC), offers confidential primary care services to immigrants and refugees in Toronto who do not have health insurance or coverage under the Ontario Health Information Program.
Primary Care Services - Medical and nursing assessment, prevention and treatment * pre and post natal care * immunizations * chronic disease management * diabetes education * sexual health and education * nutrition and dietetics * counselling and therapy for individuals, families and groups * health coaching and education * self-management and systems navigation * physiotherapy * no OHIP required for primary care services and most specialist referrals
Settlement Services - Orientation to community * needs and eligibility assessments * settlement related information * support navigating health and government systems * LGBTQ+ settlement * referral to housing, legal and employment services * one-on-one settlement support * group information sessions
Services and Programs:
- AccessPoint on Danforth (APOD)
- AccessPoint on Jane (APOJ)
- Interpretation and Translation Services
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Community Services
Toronto
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Office: 416-766-4634
2468 Eglinton Ave W, Unit 3
Toronto, ON, M6M 5E2
Toronto, ON, M6M 5E2
Short Description
Community services
- information and referral
- harm reduction program
- outreach to injection drug users within a harm reduction model
- community development
- income tax clinic
- volunteer opportunities
- daily meal program -- breakfast and lunch
- Wi-Fi and telephone access
- clothing bank
- food bank
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Toronto
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Office: 416-535-6262
1008 Bathurst St
Toronto, ON, M5R 3G7
Toronto, ON, M5R 3G7
Short Description
Programs and services
- information and referral
- settlement services and orientation for refugees and immigrants
- life skills
- assistance in accessing government and community services
- advocacy
- income tax clinic
- available in March and April only
- individual and family counselling
- case management for assaulted women
- parenting groups
- group activities for seniors
- family summer program
- family education and support groups
Food Bank: groceries for residents of catchment area only
- member of Daily Bread Food Bank and Second Harvest Food Support Committee
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Ontario Renal Network
Toronto (11km)
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416-971-9800
525 University Ave, unit 500
Toronto, ON, M5G 2L3
Toronto, ON, M5G 2L3
Short Description
Renal services information and leadership * manages delivery, standards, and guidelines for renal care services in Ontario * educational resources for health providers and patients
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Good2Talk Mental Health Supports
Toronto (11km)
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Office: 1-866-925-5454
Crisis: 686868
Toronto
Toronto, ON
Toronto, ON
Short Description
Telephone Counselling, call 1-866-925-5454
- mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus
Crisis Text Line, text GOOD2TALKON to 686868
- trained volunteer crisis responders provide listening and support; anonymous and confidential
Web Messaging, visit Good2Talk.ca/Ontario
- trained volunteer crisis responders provide confidential support through online chat
Kids Help Phone, Peer-to-Peer Community, see separate listing
Partnership of Kids Help Phone, ConnexOntario and Ontario 211 (see separate listings), and The Knowledge Institute on Child and Youth Mental Health and Addictions
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Mississauga (11km)
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Office: 905-276-9136
Square One Shopping Centre, 100 City Centre Dr
Mississauga, ON, L5B 2C9
Mississauga, ON, L5B 2C9
Short Description
Christian outreach centre serving people equally from all cultures and religions, providing assistance and referral by appointment only
- referral counseling
- befriending
- diapers, clothing, back to school supplies as available,
- toiletries
- gently used clothing
- Wednesday and Thursday lunch by registration only
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Community Services
Toronto (13km)
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Office: 416-925-2103 ext 2500
349 Ontario St
Toronto, ON, M5A 2V8
Toronto, ON, M5A 2V8
Short Description
Community services
Children's programs
Youth programs
- counselling information and referral services
- volunteer tutors for children and youth
- voluntary trusteeship program
- free Internet access
- seasonal income tax clinic
Children's programs
- social and recreation activities after school program summer day camp
- Kidz Klub
Youth programs
- social recreation arts and education activities
- Boyz 2 Men -- dance club/li liweekend activities
- GEMS (Girls Empowerment for More Success) Jr.-- sports leadership arts and social activities homework help games outings and group discussion
- weekly group program including life skills, information and support in several languages
- East African Women's Circle, violence prevention program
- conversation club
- free childminding available
- family support program -- counselling on family issues
- Monday, Wednesday 12:30 pm-3:30 pm
- persons without telephones receive voice mail number to retrieve messages from any touch-tone phone
- $10 for 3 months
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Toronto (13km)
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Office: 416-924-2543
Office: 416-397-7368
Parliament Street Public Library, 269 Gerrard St E, 2nd Fl
Toronto, ON, M5A 2G3
Toronto, ON, M5A 2G3
Short Description
Community support
- community information and referral
- assistance in filling out government and housing forms, call for information
- income tax clinic
- phone and mail registry service
- computer, Internet and email access
- online resource directory
- case management
- advocacy
- peer-supported community events/festivals and hobby groups
Housing Trusteeship Services
Money management services to help clients stay housed by assisting in paying rent to avoid evictions
- financial literacy skills (budgeting, bill assistance, allowances)
- landlord and tenant mediation
- follow-up support and community links
Toronto Rent Bank
Grants to low-income households who are in rental arrears or need to move into more suitable housing - Neighbourhood Information Post program coordinating agency
Energy Assistance Program
Financial assistance to low income individuals and families who are in arrears for their utility bills, and have exhausted all other sources of financial support
Assistance with energy programs; funds eligible clients to reconnect, prevent disconnection or to assist in the payment of energy arrears for hydro, gas or oil service
Member agency of Toronto Drop-in Network (TDIN)
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Social Work
Toronto (13km)
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416-364-2261
465 Dundas St E
Toronto, ON, M5A 2B2
Toronto, ON, M5A 2B2
Short Description
Short term (up to 20 sessions) goal focused counselling, case management, and advocacy * referral to other services available in the community including food banks and housing supports
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211 Central Region Contact Centre
Toronto (13km)
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Office: 2-1-1 ; 416-397-4636
1 St Clair Ave W, , 10th Fl
Toronto, ON, M4V 1K6
Toronto, ON, M4V 1K6
Short Description
Confidential information and referral service:
- community resource navigators assess needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community and human services
In partnership with United Way Greater Toronto, United Way Durham Region, Peel Region and York Region
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Toronto (13km)
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Office: 416-392-4605
1 St Clair Ave W, , 10th Fl
Toronto, ON, M4V 1K6
Toronto, ON, M4V 1K6
Short Description
Comprehensive information and referral services
Data and resource coordination services:
- 211 and contact centre services
- website and database development
- consultation and training
- partnership and standards development
Data and resource coordination services:
- local and Ontario-wide web resources of community, health, social and related government services such as www.211Central.ca
- Update Desk, [email protected]
- [email protected] -- training in assessment, information, referral, interviewing, communication skills, customer service, and understanding the structure of human services
- outreach presentations
- for development of information systems and resources
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40 Oak Street
Toronto (13km)
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Office: 416-363-4234
40 Oak St
Toronto, ON, M5A 2C6
Toronto, ON, M5A 2C6
Short Description
Community centre, including the following programs:
Regent Park Community Food Centre
Includes drop-in and community meal programs; in partnership with Community Food Centres Canada
Drop-in and community meal programs:
Housing Program
Supports include assistance in finding and maintaining affordable housing and tenant and landlord relationship assistance
Housing Connections (see separate listing) Community Partner offering assistance with housing search and application process, appointment required
Member agency of Toronto Drop-in Network (TDIN)
Regent Park Community Food Centre
Includes drop-in and community meal programs; in partnership with Community Food Centres Canada
- food action programs such as food skills community kitchen and community garden
- housing support and affordable housing advocacy
- community advocacy training and support
- community development and social enterprise partnerships
Drop-in and community meal programs:
- breakfast, lunch and supper (see Hours for schedule)
- shower and laundry facilities
- food skills workshops
- life skills
- recreation and social opportunities
- telephone for local calls
- PAID Clinic assistance with ID on first come, first served basis
- Information and Referral to other community programs
Housing Program
Supports include assistance in finding and maintaining affordable housing and tenant and landlord relationship assistance
- information and referral
- 40 Oaks Housing affordable housing residence
Housing Connections (see separate listing) Community Partner offering assistance with housing search and application process, appointment required
Member agency of Toronto Drop-in Network (TDIN)
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Toronto (14km)
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Office: 416-744-0066
8 Taber Rd
Toronto, ON, M9W 3A4
Toronto, ON, M9W 3A4
Short Description
Programs and Services
Pathways to Education -- academic and financial support for high school students
- primary health care provided by doctors and nurse practitioners
- counselling and case management
- dental clinic for children and seniors
- diabetes education centre
- flu shots
- foot care
- French language services
- health promotion
- information and referral to services in the community
- physiotherapy
- prenatal and postnatal programs
- seniors social and health promotion programs
- sexual health clinic, including HIV testing
Pathways to Education -- academic and financial support for high school students
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