Toronto, ON, M8X 1B2
Dine-in, hot dinner, men and women's basic clothing (tshirts,underwear, socks), and tinned food available
- access to washrooms/shower/laundry facilities
- drop-in with movie and popcorn
- art table open
- computer access
Mississauga, ON, L4Y 2Z6
Multiservice agency
- community information and referrals
- counselling, anger management
- counselling for youth and young adults
- employment assistance including resume/cover letter preparation, job search
- social housing application assistance
- year round income tax clinic
- leadership skills development
- children's breakfast club (on and off site)
- outreach
- workshops for women and youth
- social and recreation activities, including children's book club and youth homework club
Electricity bill support assistance: lead intake agency for Low-Income Energy Assistance Program (LEAP) through Ontario Energy Board (OEB)
- pre-screening required, qualifying residents receive appointment to complete the application process
- access centre for Ontario Electricity Support Program: assistance with applications
Food, clothing, and toy distribution: for new immigrants, refugees and Ontario Works recipients
- intake assessment required
- annual Christmas toy distribution application deadline October 15
Newcomer Information Services
- information and referrals, including immigration, employment and community services
- counselling
- some form filling assistance
- access to computers
Toronto, ON, M6K 0H9
- resting spaces
- access to breakfast, lunch, dinner and snack
- access to showers, printer, fax and computer
- access to crisis and mental health supports
- housing casework
- addiction and detoxification detox supports
- funding supports
- opportunity to apply for financial support for emergency veterinary for pets
- site 100% pet friendly
Toronto, ON, M6J 1E3
Drop-in for adults experiencing homelessness or at risk of homelessness
- washroom and showers
- laundry, lockers and mail service
- computers, printers and internet access
- coffee, tea, cereal and snacks
- hot lunches on Wednesday and Saturday
Community services
- information and referral
- housing support
- case management
- health clinics (psychiatrist and nurse, by appointment only)
- group activities
- Indigenous cultural programming
- social and recreation programs
- outings
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5T 2V9
Holiday Hours: Closed December 25, 26, 2025 and January 1, 2026
Drop-in services, including access to medical, mental health, employment, housing support and legal services
- breakfast, lunch, afternoon snack
- access to laundry, showers
- hygiene products
- internal referrals to substance use counselling; harm reduction supplies
- internal referrals to mental health counselling; crisis intervention
- housing support services - assistance in accessing shelters, Streets to Homes
- access to telephones, resource computers
- referral to community partners
- clothing available (dependent on donations)
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5T 2L9
Corner Drop-In
- breakfast, lunch
- showers, laundry, phones, mail services and computers
- assessment and support of OW/ODSP/CPP applications
- identification and legal support
Medical services
- community nurses
- vaccination clinic
- psychiatrist
- primary care
- general practitioner
Mental health and substance use services
- case management
- safer drug use supplies
- overdose prevention site
- information and referral for issues related to HIV/Hep C
Toronto Community Addiction Team -- Intensive case management
- peer training and development
- skill building and training, strengthening of support networks, and improved navigation of services
Trustee program
- money management assistance
- harm reduction
- follow-up support services for participants referred through the Streets to Homes program
L L Odette Place
- supportive housing for chronically homeless men
- application through CASH
Employment program
- support, employment readiness and job matching services
- employment, volunteering and educational opportunities
Group programs
- Acudetox, social action, mindfulness meditation and wellness group
- Sunday afternoon movie
- peer supports
- social, recreational and volunteering opportunities
Toronto, ON, M6M 4L8
- English language skills instruction to increase literacy, numeracy, and ability in listening, speaking, reading and writing
- workshops, conversation circles and community activities
- computer lab
Mississauga, ON, L5B 3C2
Information and referral centre offering comprehensive information on topics such as employment, licensing, credential evaluation, language training, housing, health services, legal issues, government programs, citizenship and immigration, and social, community and recreational services
- information sessions requiring registration on a variety of topics introducing newcomers to life in Canada
- resource centre access to printed resources, telephone, computers, fax, printer, scanners and Internet
- settlement workers can help individually with filling forms or documents, preparing for citizenship tests or applications by appointment
Newcomer Information Centre Online - settlement information, employment counselling and access to self-serve services
Services provided at itinerant sites in partner agencies and libraries across Peel Region
Toronto, ON, M9N 1W7
Drop-in program includes
- drop-in kitchen
- access to computers, internet
- access to laundry, showers
- cultural workshops
- bi-weekly walk in clinic
- access to case management - system navigation and advocacy
- daily social and recreational programming
- after hours crisis drop in for registered ENAGB Youth
Toronto, ON, M9N 1X2
Drop-in and resource centre
- does not offer shelter services
- hot meals Mon-Sat, see hours for times
- grocery giveaway Tue 12 noon
- shower and laundry facilities Mon-Sat by appointment when possible
- personal hygiene and clothing items Mon-Sat
- harm reduction kit distribution Mon-Sat including walk-in counselling appointments with a Harm Reduction Worker Tue and Fri
- information, referral, systems navigation and advocacy and case management support Mon-Sat drop-in, also available by appointment
- computers, wi-fi, printing and faxing
- social activities
- pet friendly
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5G 2C8
Access to a wide range of Ontario government services and information; staff assistance, information and referral
Driver and Vehicle
- vehicle permits and plates
- driver's licence renewals
- written driver's test
- accessible parking permits
- copies of records
- product sales including information packages on specific used vehicles
- take written test for driver's licence
Health
- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
- organ and tissue donor registration
Photo Identification
- Ontario Photo Card provision, renewal or replacement
Fish and Wildlife
- fishing and hunting licences
- Outdoors Cards (ID cards which in most cases need to accompany licences)
- Outdoors Card Centre 1-800-387-7011
Forms and Official Documents
- Commissioner of Oaths
- file application with Landlord and Tenant Board
Taxes
- services online
Toronto, ON, M4W 2G8
Adult reference and research library with materials in over 80 languages
- access to computers, Internet, printers
- information and programs for newcomers
- job search programs and materials
- language learning materials
- arts, picture and video collections
Services for People with Disabilities: equipment, collections
Digital Innovation Hub: 3D printing, sound and video production, green screen technology
- self-publishing press
IntelliSearch: 416-393-7241; customized bibliographic search service providing quick access to databases, fee
Book a Librarian: service for personal assistance with information needs
Marilyn and Charles Baillie Special Collections Centre: includes the Arthur Conan Doyle Collection and the Baldwin Collection of Canadiana
Bram and Bluma Appel Salon: event rentals space
Toronto, ON, M5A 2A2
All Saints Drop In
- access to bathrooms, emergency clothing, wifi, computers and phone
- meals
- coffee and snacks
- counselling and advocacy
- referrals and resources
- legal resources, Wednesday afternoons
- harm reduction supplies, needle exchange
- worship and pastoral counselling
- call for times and details of specific programs or services
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5A 2A2
Holiday meal - December 25, 11 am-1 pm
Drop-in centre includes meals (breakfast, lunch, snacks) and assistance locating emergency accommodation
- individual support including housing support, form filling assistance, crisis intervention
- access to phones, computers, washrooms
- access to visiting doctors clinic, foot care nurse, dental clinic, psychiatric clinic and vaccine clinic
Harm Reduction Supplies and Service
Includes clean needles, crack pipes, condoms, counselling
Mental Health and Justice
Diversion, pre-diversion, court support and release planning
Member agency of Toronto Drop-in Network (TDIN)
Mississauga, ON, L5C 1C6
Access to a wide range of Ontario government services and information; staff assistance, information and referral
Driver and Vehicle
- vehicle permits and plates
- driver's licence renewals
- accessible parking permits
- copies of records
- product sales including information packages on specific used vehicles
Forms and Official Documents
- commissioner of oaths
- file application with Landlord and Tenant Board
Health
- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
- organ and tissue donor registration
Photo Identification
- Ontario Photo Card provision, renewal or replacement
Fishing, Hunting, and Camping
- Outdoor Card - obtain, replace, renew, change of address
- fishing and hunting licences
- export permit
Toronto, ON, M4W 3L4
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
Library Settlement Partnerships - outreach program at Toronto Reference Library
- settlement information and referral
- Community Connections Mentorship Program (formerly HOST Program) - group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Newcomer Youth Services -- youth-focused settlement information and referral
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours and build leadership, language, communication and social skills
- workshops and activities for parents and youth
Toronto, ON, M5A 2G3
Community support
- community information and referral
- assistance in filling out government and housing forms, call for information
- income tax clinic
- phone and mail registry service
- computer, Internet and email access
- online resource directory
- case management
- advocacy
- peer-supported community events/festivals and hobby groups
Housing Trusteeship Services
Money management services to help clients stay housed by assisting in paying rent to avoid evictions
- financial literacy skills (budgeting, bill assistance, allowances)
- landlord and tenant mediation
- follow-up support and community links
Toronto Rent Bank
Grants to low-income households who are in rental arrears or need to move into more suitable housing - Neighbourhood Information Post program coordinating agency
Energy Assistance Program
Financial assistance to low income individuals and families who are in arrears for their utility bills, and have exhausted all other sources of financial support
Assistance with energy programs; funds eligible clients to reconnect, prevent disconnection or to assist in the payment of energy arrears for hydro, gas or oil service
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M4M 1H3
Community centre
- meeting, public hall and program space for community groups
- children/youth mentoring program
- summer day camp for children
- self help groups
- volunteer development
- special events
Exchange Loft
- access to computers and internet
- Monday-Sunday 9:30 am-8:30 pm
- printing or photocopying -- fee
Services provided by other agencies -- Queen-Saulter Library, South Riverdale Child-Parent Centre
Toronto, ON, M4P 3B5
EarlyON
- Family and Baby Drop-In facilitated by RECE
- community Resources and Referrals
- workshops
School Aged Programs
- After School Program - homework help and recreational activities
- summer and March break day camp
Newcomer Support Services -- comprehensive settlement and orientation services to help you start your new life in Canada, get free information:
- Canadian citizenship
- free income tax clinic
- Ontario health insurance plan (OHIP)
- education system guidance (colleges & universities)
- credential assessment
- GST/HST & Canada child tax benefits (CCTB)
- Ontario disability support program (ODSP)
- employment, housing, OntarioWorks (OW)
- legal services information, social insurance number (SIN), permanent residence card (PRC)
- shelters, clothing and food banks
- workshops, orientation sessions, and community connection groups
- employment and settlement workshops
- conversation circles
- networking
- socializing
- career fairs
Services for Older Adults: programs for persons 50 years and older including:
- lunch outings and day trips
- social and recreational activities
- fitness programs
- tech support
- workshops
Other
- income tax clinic
- computer lab
- community information
- volunteer opportunities
- room rentals
Toronto, ON, M9V 1B4
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
Library Settlement Partnerships - outreach program at Toronto Reference Library and Forest Hill Library
- settlement information and referral
- Community Connections Mentorship Program (formerly HOST Program) -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Newcomer Youth Services - youth-focused settlement information and referral
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
- workshops and activities for parents and youth
- Switchboard 905-815-2042
- Phone renewals 905-815-5996
Oakville, ON, L6J 6R3
Connects the community to information, resources, and experiences that inspire learning, support well-being, and foster belonging.
Library Card
- free for people who live, work, attend school or own property in Oakville
- residents of Oakville over 12 years of age, can register for a library card using online form or in-person at any branch
- 12 years of age and under, or live outside of Oakville, can register for a library card in-person at any branch
- library cards expire and must be renewed on a yearly basis
COLLECTIONS
Fiction and non fiction titles (books, downloadable e-books and audiobooks, music, digital magazines, games and DVDs, movies and TV shows)
- self study and research collections, print and electronic
- adult and children's multilingual collections
- access to many online resources
- Interlibrary Loans available
Accessible Collections & Services
- see listing OAK1309
Express & Personalized Services
- OPL Picks for You
- OPL Express, see listing OAK0351
Loanable Park Passes
- Conservation Halton Parks Family Pass
- Ontario Parks Day Pass Permit
Loanable Kits
- Cognitive Care (for residents 55+)
- Book Club
- Connection (for residents 55+)
- Nature
- Storytelling
Sports Kits
- Lacrosse
- Lifejackets
- Pickleball
- Tennis
- Walking
- Multi-Sport
Seed Library
- provides customers with the opportunity to grow their own plants, harvest their own food, and participate in a community-wide sharing initiative
Technology - In-Branch
- Public Access Computers
- Printing
- Wireless Internet
- Creation Zone Technologies, see listing OAK0424
- 3D Printing
Technology - Loanable
- Laptops (in-branch use)
- Wi-Fi Hotspots
- Tinker Toys (in-branch use)
- CO2 Monitors
LIBRARY SERVICES
Community Services
- Information Oakville, see listing OAK0001
- Newcomer Programs and Services, see listing OAK9200
- Community Food Programs, see listings
- Exam Proctoring Service, see listing OAK0137
- Friends of the Oakville Public Library, see listing OAK2985
- Local History and Family History, see listing OAK0137
Library on the Go (Book Bike)
- a collection of Friendly Finds, gently used books you can take, for free
- for current locations, see website
Programs and Events
- offering fun, entertaining and educational programming and events for people of all ages
- in-branch, virtual and outdoor programming, varies by branch
- to view upcoming programs and events, see website
StoryWalks
- in partnership with the Town of Oakville, offers StoryWalks at various outdoor locations across Oakville, providing residents of all ages with year-round, self-guided walks featuring selected stories
- for locations, see website
For a full listing of library locations and branch specific services, see here
Mississauga, ON, L4T 4E5
Information and referral centre offering comprehensive information on topics such as employment, licensing, credential evaluation, language training, housing, health services, legal issues, government programs, citizenship and immigration, and social, community and recreational services
- information sessions requiring registration on a variety of topics introducing newcomers to life in Canada
- Commissioner of Oaths by appointment to take affidavits, Statutory declarations and Oaths
- resource centre access to printed resources, telephone, computers, fax, printer, scanners and Internet
- settlement workers can help individually with filling forms or documents, preparing for citizenship tests or applications by appointment
Newcomer Information Centre Online - settlement information, employment counselling and access to self-serve services
Services provided at itinerant sites in partner agencies and libraries across Peel Region
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- supportive counselling
- information and referral
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
Mississauga, ON, L4T 1Y2
Multi-service settlement and community support agency
Community Support
- information and referral
- job search workshops, career counseling, public access computers
- EarlyON Child and Family Centre - see separate listing
- free walk-in legal clinic
- free dental clinics - appointment required
- women's advocacy and supportive services
- form filling: help filling out citizenship or immigration sponsorship forms, social assistance and supportive housing applications or other documents
Newcomer Support
- settlement services
- translation/interpretation
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv - see separate entry
Black Family Support Program
- parent groups; parenting programs
- individual and group counselling
- information and referral; systems navigation; advocacy
- 2SLGBTQ+ support
Youth Programs
- Enhanced Youth Outreach Worker (EYOW) helps "hard-to-reach" youth and their families connect with services in Peel Region; one-on-one counselling and support services to youth, focusing on immediate needs and referring to long-term support services to improve the youth's mental health and well-being
- Youth Outreach Worker (YOW) helps "hard-to-reach" youth and their families connect with services in Malton; raises youth's awareness of available community services, engages them in community programs, and strengthens partnerships among organizations that serve youth
- Malton Youth Wellness Hub offers peer support, mental health and substance use counselling, primary health care and employment support for youth 12-25 years
- Youth Justice Re-Integration Support Program provides support with conditions of a sentence and supports the rehabilitation and reintegration of youth 12-17 years in the community.
Seniors Supports Program
- drop in groups with presentations on wellness, gentle exercise and social activities
- assistance with forms
