Toronto, ON, M8Z 5X7
Multiservice agency
Haven's Closet -- selection of seasonal clothing
First Care -- for pregnant women and parents of newborns to age 1
- provides diapers and baby food, food aid, clothing and support
Food Bank -- see separate record
Hope with Wheels -- mobile outreach van providing food, hygiene products, sleeping bags twice a week to homeless in downtown Toronto and once a week in Etobicoke
- hot lunch two Sundays a month at St Margaret's Anglican Church -- see separate listing
Seniors program -- for isolated or less fortunate seniors
- provides food, hygiene kits, friendly visits and calls, social events and referrals to other services
ON, M6K 1L2
ON, M6K 1L2
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Anonymous HIV Testing - HIV information and testing * privacy is protected with no identification required * outreach services and education * referral to community services * pre-test counseling on how people get HIV, and what a positive or negative test result might mean * post-test counseling to discuss the results
Case Management - Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration
Counselling - Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration
Dental Services - West End Oral Health Clinic - Services include:
Diabetes Management Program - Supports for people living with prediabetes or diabetes * one-on-one or group consultation on monitoring blood sugar levels, medications, healthy eating, exercise, and other lifestyle choices * registered nurse and dietitian on staff
Harm Reduction Programs - Harm Reduction Group Programming - Group programming with a focus on Hepatitis C virus, HIV prevention and support, harm reduction, education and awareness * topics include harm reduction, high risk activities, safer sex, positive prevention, health promotion, access to community resources
Harm Reduction Programs - Harm Reduction Outreach and Satellite Programs - Teams of outreach workers provide safer drug use, safer sex, body piercing, and testosterone/steroid kits and supplies as well as water, hygiene supplies, socks and underwear, information and support * Naloxone distribution and training provided through the program
Harm Reduction Programs - Harm Reduction Room - An environment for people to discuss safer drug use and safer sex practices * referrals to programs and support in the community
Housing Support - COVID-19: Services suspended
ID Clinic - First come first serve basis * Identification clinic for individuals looking to replace or obtain legal Canadian identifications, including social insurance number, birth certificate, and record of landing * in partnership with Street Health
Income Tax Clinic - Income tax filing for low-income individuals and families * self-employed not included
Newcomer Programs - Child Minding Training - Opportunities for newcomer women and women living on a low income to develop skills and knowledge in early childhood development and community-based child minding and child care
Newcomer Programs - Newcomers and Families - Health promotion programming for newcomers aims to help newcomers and their families increase their physical, mental and emotional wellbeing through accessing health services, programs, and community resources
Primary Health Care - A range of health care services * no Ontario Health Insurance required for general services
Seniors Program - Seniors Programming Details - Promotion on health aging through regular group educational, social and physical activities as well as advocacy on issues affecting the wellbeing of low-income and marginalized seniors
Toronto - Roncesvalles Ave - Pregnancy and Parenting Programs - Parkdale Parents' Primary Prevention Project (5Ps) - Offer support, nutrition and community programs information for pregnant families and families with infants 0-3 years of age
Women's Program - KAPOW - A harm reduction-based, sex positive, trans-inclusive, peer-supported drop-in * health education workshops, safer sex and drug use information *
Youth Programs - Guys Can Cook - Leadership and skills development opportunity for young men * learn how to plan a menu and cook practical nutritious and affordable meals * facilitated by a chef, dietitian, and health promoter
ON, M5V 2R4
Toronto, ON, M5V 2H3
Street outreach, housing assistance, referrals to shelter system and respite, and ID clinic for individuals who are homeless, living on the street or street involved
Housing Walk-in Services
- assistance in accessing permanent housing
- individual plan development and intense ongoing advocacy
- assists with obtaining social assistance
- accompaniment to appointments including social assistance, housing, health care, legal consultation
- landlords recruitment
- rent negotiations assistance
- arranges long term supports for tenants and landlords
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
Street Respite Services
- accessible through central intake 416-338-4766, 1-877-338-3398
- 24 hour drop-in with access to showers and snacks
- laundry facilities
- capacity 8
Walk-in Homeless Shelter Referral Service
- phone available to walk-in clients for self referral to shelter system
For assaulted women's shelter referral, contact Assaulted Women's Helpline 416-863-0511 (see separate entry)
Mississauga, ON, L4W 1E3
Comprehensive assessments, treatment planning, case management, referrals, education, and short-term individual and group counselling
- Back on Track -- provincial remedial measures program for impaired drivers, includes education and treatment program
- specialized outreach services for transitional aged youth and older adults
- weekly group orientation sessions, no waiting period
Toronto, ON, M5J 2H7
- legal representation in many areas of law including education, criminal matters, child welfare, human rights, financial assistance or support and leaving home
- legal information and assistance to youth, professionals and community groups
- also to parents in limited circumstances
- community development and outreach
- advocacy
- seminars/workshops
- accepts collect calls
- funded by Legal Aid Ontario
Street Youth Legal Services (SYLS) - legal advice and outreach to street-involved youth at shelters and youth services
Your Way Forward - expanded and enhanced services to survivors of gender-based violence
Toronto, ON, M6G 2N1
Outreach and long-term housing assistance
Mobile Housing Outreach
Services for homeless people who request assistance obtaining housing, includes help with finding appropriate housing, aftercare resources and support to help keep clients housed
- also offered at shelters and drop-ins locations
- in partnership with Toronto, Streets to Homes
Toronto, ON
Assistance for women in accessing and maintaining safe, affordable housing, and in developing community support networks including support for women with children who have experienced or survived violence, practical support to women who have been homeless or lived in poverty for a long period, assistance for women with mental health or substance abuse issues to live independently in the community, and support for women with disabilities
- information, referrals, community links including immigration and legal information
- family advocacy
- individual and group support
- workshops and seminars
- community development and outreach
Transitional Housing Support Program
- includes assistance with application process for subsidized housing in Toronto, as well as Durham, Peel and York regions
- safety planning, crisis support, advocacy
- connections to community resources
- assistance with finding furniture and household items
Mental health case management to support individuals experiencing homelessness
- one-to-one practical support
- conflict resolution
- crisis intervention
- accompaniment
- advocacy
Housing and Community Services (see separate entry) - assistance with housing search and application process
ON, M5B 1W2
Mobile Van
Van West
Tuesday to Thursday
2:00 p.m. - 8:00 p.m.
(call between 12:00 p.m. - 2 p.m.)
Scarborough Van
Fridays
11:30 a.m. - 5:00 p.m.
(call between 9:30 a.m. - 11:30 a.m.)
Services include:
- distribute harm reduction supplies
- safer drug use education
- safer disposal of sharps education
- Naloxone training and distribution
- testing, vaccinations and wound-care (when nursing staff available)
Street Outreach- Outreach services to surrounding Victoria and Dundas area and other areas as needed.
Services include:
- connect with people who use drugs
- increase awareness and use of supervised injection services throughout Toronto
- promote "good neighbour" practices among people who use drugs, including safe disposal of drug use supplies
- collect discarded harm reduction supplies found while doing outreach
- provide education to workers and staff at local businesses on safer needle handling and disposal practices
- coordinate with other outreach activities in the community
- liaise with other service providers, including Streets to Home, mental health supports, and detox and drug treatment services
- provide safer drug use education, including overdose prevention and response
- provide safer drug use supplies, and distribute naloxone
- encourage safer drug use supply disposal
Call 311 for assistance with concerns about discarded drug-use supplies around your business or residence
Toronto, ON, M5B 2P3
Crisis intervention centre, residential, non-residential and community support services, including education, pastoral ministry, runaway prevention program, day program and community youth meal programs
For full details on Emergency Shelter, see separate listing
Community Support Services
Drop-in for ex-residents and non-residents
- hot meal or food package
- clothing and hygiene necessities
- showers and laundry
- assessment and referrals
- counselling
- health care
- housing help
- legal resources, ID clinic
- literacy and life skills
- assistance in finding and keeping a job
- computers and free Wi-Fi
- recreation
BensKids Health Centre
Health services, including primary medical care
- diagnostic services and referrals
- access to health and mental health professionals
- health education
- assistance in obtaining medical coverage
Member agency of Toronto Drop-in Network (TDIN), and member of Daily Bread Food Bank
Toronto, ON, M5A 1E3
Toronto, ON, M5A 2A1
COVID19 -- Masks required and provided. Services offered:
- harm reduction supplies
- ID Safe
- Overdose Prevention Site
- mental health case management for existing clients
- nursing clinic for urgent issues/wound care
Visit website or call before going for updates
Nursing Clinics
- primary care nursing with onsite and outreach clinics
- service provided by registered nurses or nurse practitioners
- specialized footcare, wound care, Acupuncture Detox, HIV testing
- no Ontario Health Insurance required
- call or visit website for hours and locations
Walk-in Services
- personal and feminine hygiene supplies
- safer sex supplies
- socks and underwear, sleeping bags (and gloves, toques, long-johns, during fall and winter)
- information and referral
- access to telephone and fax
Harm Reduction
- safe injection and crack smoking kits
- volunteer kit making
- community outreach
- weekly drop-in
Overdose Prevention Site
Identification Replacement -- assistance with replacing birth certificates, Records of Landing (Verification of Status), health cards or marriage and death certificates
ID Safe - identification storage facility and secure mail service
Community Health Program -- for homeless and under housed persons with mental health issues needing support and crisis intervention
Toronto, ON, M5A 2A5
Health and wellness program, one-on-one support, and a drop-in program for women (cis and transgender) who are experiencing or are at-risk of experiencing homelessness, and/or are facing mental health and substance use challenges
Health and Wellness Program
medical clinic on-site, with referral
family health practitioner
ICHAs Regional Mobile Nursing Program
psychiatric clinic
chiropodist
Case Management Program
individualized assessment and goal setting
supportive counselling
education and support around daily living skills
crisis prevention and intervention
network building and the coordination of care teams
substance use support
mental health advocacy and support
advocacy and referral to other services
services provided at the client's preferred location
Drop-In Program
nutritious meals
Community Support Workers can assist with referrals and connections to shelters and addictions and mental health crisis support
scheduled group programming
opportunities for learning new skills and building a sense of community through social interactions and discussion groups
Toronto, ON, M5A 2B2
counselling for the homeless where they speak with a counsellor every Wednesday
from 9:30am - 11:30am, first come first serve
Toronto, ON, M5A 1V2
HIV/AIDS education, prevention and support, including information on HIV and STI (sexually transmitted infections) risk, sexual health and healthy relationships, and harm reduction
- community-based prevention programs for youth, women, and gay, bisexual, queer, questioning, trans and other men who have sex with men (MSM)
- community workshops, forums, outreach, training for professionals and organizations, and culturally specific materials
- volunteer opportunities
Harm reduction
- supplies and outreach
Peer support
Settlement Program
Counselling and support, needs assessment, outreach and prevention for Black, African and Caribbean immigrants and refugees, including LGBTQ (lesbian, gay, bisexual, transgender and questioning) individuals
- orientation
- information and referrals to community services
- assistance in accessing services
- assistance in finding a doctor and living with treatment
- assistance with immigration system
- form and documentation completion
- housing and employment help
- interpretation and translation
- social opportunities and networking
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5M 2Z9
Case management includes:
- individual counselling
- peer advocacy and support
- life skills and goal setting
- referrals, advocacy and accompaniment
Toronto, ON, M9V 4E3
Housing Services
- information and referral
- matches tenants with landlords, landlord outreach and recruitment, housing listings
- voluntary trusteeship service
- street outreach to persons who are homeless, in partnership with Streets to Homes, follow-up support for clients who have been placed in housing
- MyAccesstoHousingTO -- assistance with subsidized housing application process
- assistance with application for Ontario Electricity Support Program
- assistance with application for LEAP (Low Income Energy Assistance Program)
RENT BANK
Residents may be eligible for a rental arrears grant or rental deposit assistance if they:
- are behind on rent
- currently live in or are moving to Toronto
- pay market rent for a rental unit covered by the Residential Tenancies Act
- can provide proof of income and are not currently in receipt of social assistance such as Ontario Works (OW) or Ontario Disability Support Program (ODSP); Note: Residents in receipt of social assistance should contact their Ontario Works (OW) or Ontario Disability Support Program (ODSP) office as they may qualify for the Housing Stabilization Fund
- are the sole applicant for their household
- are on the lease as a lease holder or an occupant to qualify, however, if this is not the case, applicants may still apply and an intake worker can assist applicants meet this requirement
- for Income Eligibility Criteria: Click here
Note: Applicants who do not have identification can still apply and an intake worker will work with them to obtain the required documents
Applicants are not eligible for Toronto Rent Bank support if:
- they have an RRSP balance in excess of $6,000
- they have received Toronto Rent Bank support within the last 12 months
Applicants whose rental arrears exceed $5,000, or four months of rent, may still apply and will receive assistance from an intake worker to help negotiate a repayment plan with their landlord; other criteria will be considered on a case-by-case basis, in collaboration with the Toronto Rent Bank intake worker and Neighbourhood Information Post (NIP)
Toronto, ON, M3J 2B9
Ve'ahavta Skills Academy (VSA): virtual pre-employment program including classroom workshops, vocational assessments and case management sessions; 9-week core program includes
- online workshops 3 days/week on pre-employment and life skills training
- connection to a Career Counsellor to support employment-related goals
- 6-months of post-program support one-on-one case management to identify goals and set action plans in place to achieve those goals
Life Stabilization Program (LSP): 12-week program providing case management support to individuals struggling with poverty, mental health, and other complex barriers
- participants identify goals and work on achievable action plans
- weekly peer support groups to promote interpersonal skills development
Recipe for Success Training Program: 3-week employment training program for individuals interested in the food service industry
- combination of online workshops hands-on and in-kitchen training
- designed to increase knowledge, skills, and confidence around food preparation in a commercial environment
- participants attend two shifts per week leading volunteers in preparing hot, nutritious meals that support our mobile outreach program
- participants receive industry specific training such as a Food Handler's Certificate and First Aid/CPR
The Upper Shelf Inventory Management Internship Program: 3-month paid internship program in Ve'ahavta's warehouse
- participants learn to receive, sort, and track items using an inventory management database
- industry specific training such as Ladder Safety, Manual Materials Handling, WHMIS and First Aid/CPR
Mobile Jewish Response to Homelessness (MJRH): mobile outreach program delivering essential suppliesto individuals experiencing homelessness across the city<
- one van operates 7 shifts per week (downtown) and second shift operates 5 shifts per week (North York and Scarborough)
- delivers food, clothing, hygiene supplies and harm reduction kits
- outreach Workers on shift also provide referral services to those looking for further connections to supports
Brampton, ON, L6Y 4M3
Comprehensive wraparound service teams for individuals with complex needs and severe mental health issues
- short and long-term counselling and case management for individuals with mental health and substance use issues
- grants and financial support individuals experiencing housing issues
- court support, and pre-charge diversion program (Caledon)
- system navigation and case management for seniors experiencing neglect and abuse
- education and training to the larger community on stigma surrounding mental health and addictions issues
Street Helpline, 1-877-848-8481
Mobile outreach for people who are unhoused, under-housed or street involved, and have mental health and addiction challenges
24.7 Crisis Support Dufferin Peel, 905-278-9036, 1-888-811-2222, see separate listing
Toronto, ON, M2N 4Y5
Services include family and individual counseling, child and adolescent therapy, anger management, and a summer youth day camp
Family Support Program
Assessment and treatment planning, crisis intervention, and individual therapy for children, youth and adults
- child management sessions
- strategies for enriching school performance
- aftercare follow-up for youth discharged from residential treatment or foster care
- parenting courses for teen mothers and families with young children or teens
Child and Adolescent Therapy Program
Individual and family therapy, and parent consultation, for children and youth 4-16 years who are coping with anxiety, ADHD, grief and loss, poor self-esteem, bullying, abuse and trauma, and adjustment challenges to significant changes such as moving, new school, adoption or foster care, or birth of a sibling
- play therapy
- cognitive-behavioural therapy (CBT)
- trauma-focused cognitive-behavioural therapy (TF-CBT)
Anger Management Clinic
11-week individual or group course on personal control for children, youth and adults
Get Off The Streets (GOTS)
7-week summer day camp program for youth 10-16 years old in Scarborough; includes
- leadership, mentoring
- life and social skills
- sports, outings and cultural events
- volunteer hours opportunity for high school students
Brampton, ON, L6T 4B9
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Emergency and transitional shelters, street outreach, support services and help to find permanent housing
Toronto, ON, M4A 1H2
Counselling and case management, support groups and one-to-one mentoring, including programs for young parents 14-25 years
- leadership training and workshops
- employment readiness, job-skills training, employment placement and entrepreneurship
- neighbourhood, school and street outreach
- recreation for children and youth
- programs held at various locations
- volunteer opportunities
- Christian perspective, non-denominational
Light Patrol, lightpatrol.ca
Outreach programs including Homeless Youth Outreach, Health Light Street Health Unit, and youth transitional support
Rahab Ministry, RahabMinistry.ca 647-992-8029
For women in the sex trade, and victims of human trafficking, includes WrapAround care, volunteer opportunities, speakers
- crisis management
- individual and family counselling
- support groups
- immigration information and referrals
- ESL tutoring
- outreach and support
Toronto, ON, M2M 2E5
Drop-In
- breakfast, lunch
- access to clothing bank, shower and haircuts
- legal help
- community outreach
