Toronto, ON, M6K 1L5
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Newcomers from the Ukraine who came to Canada via the Canada-Ukraine Authorization for Emergency Travel (CUAET) can also receive settlement services
Employment Support Services
- assessment and employment counselling
- job search training, resume preparation, workshops
- referral to employment centres
- access to computers, Internet, fax, photocopier
Newcomer Youth Program
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring - suspended until further notice
- youth leadership development
Income Tax Support
- year round income tax clinic by appointment for individuals and families with low incomes
- seasonal income tax clinic with West Neighbourhood House
Educational and Cultural Activities
- workshops and information on Canadian culture and multicultural diversity
- annual events and recognition of global celebrations
- anti-racism and access and equity programs
- community events, festivals and celebrations
Toronto, ON, M6K 1M1
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes and facilitation of ceremonies
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Settlement services are also available to newcomers from the Ukraine who have come to Canada through the Canada-Ukraine Authorization for Emergency Travel (CUAET)
Employment Services
- assessment and employment counselling
- job search training, resume preparation, workshops
- referral to employment centres
- access to computers, Internet, fax, photocopier
Newcomer Youth Program
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring (suspended until further notice)
- youth leadership development
Income Tax Support
- year-round income tax clinic by appointment for individuals and families with low incomes
- seasonal income tax clinic with West Neighbourhood House
Educational and Cultural Activities
- workshops and information on Canadian culture and multicultural diversity
- annual events and recognition of global celebrations
- anti-racism and access and equity programs
- community events, festivals and celebrations
Child Minding Training Program: in partnership with Davenport Perth Neighbourhood and Community Health Centre, and Queen West Community Health Centre
Seniors Programs
- Saturday social and exercise program
- Tibetan Seniors Program
- Tai Chi, Line Dance and Yoga
- Thursday afternoon English conversation class for Tibetan seniors
- drop-in facility and social, emotional and settlement support for seniors
Toronto, ON, M6K 1L8
Settlement Services
- information and newcomer' orientation; group information sessions on settlement
- referrals to access other programs and services
- interpretation
- support with applications to government programs and services
- settlement counselling; family reunification support
- English conversation classes
- computer skills training; life skills seminars
- employment counseling
- career exploration, goal setting and planning
- job search assistance and workshops e.g LinkedIn workshops
- networking with employers
- resume and cover letter preparation, mock interviews
- labour market information and exploration
- referral to other employment-related information and programs
- leadership training and workshops, education and information sessions on topics relevant to youth
- summer activities and festive seasonal celebrations
- financial literacy training, financial planning support for post-secondary education
- career planning, academic support
- life coaching, supportive counselling
- information sessions on topics that impact family wellbeing
- leadership training and workshops, skills development
- supportive counselling
- support for women in abusive relationships
- social, recreation and wellness programs
- information and support in applying for Old Age Security, Canada Pension Plan, Guaranteed Income Supplement, seniors housing
- supportive counselling
Toronto, ON, M6J 3K6
Community Services
- needs assessment and information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
Translation and Interpretation Services
- professionally trained interpreters with expertise in health, community and social services
- translation and revision
- immediate over the phone interpretation
Afghan Women's Support Program - provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Seniors Program
- counselling and referral
- seniors helping seniors
Youth Empowerment Program
- monthly discussion group on issues such as employment, school problems
- community collaboration with police and others
- information about school choices, postsecondary education, employment
- mentorship program
Volunteer and TV Broadcasting Program Assistance- television broadcasts Friday nights and Saturdays
Toronto, ON, M6J 1Y2
Settlement and Adaptation Services
- information and referral, orientation, housing referrals
- one to one gambling counselling and workshops
- translation and interpretation
- documentation, form filling
- outreach, social development program, educational workshops, career mentoring
- employment counselling
- resume preparation, job search techniques
- access to telephone, fax, photocopier
- assistance obtaining certification of education and/or trade documents
Toronto, ON, M5T 2W6
Newcomer Services Settlement Program
- information and orientation
- translation and interpretation
- referral to community resources
- assistance in filling out forms including the health card, permanent resident card renewal and Canadian citizenship application
- supportive counselling
- employment related services
- information workshops
- income tax preparation for low income newcomers
Newcomer Youth Programs: youth 12-17 years
- athletics and recreation
- tutoring/homework help
- gaming programs
- newcomer youth drop-in program
- educational workshops
- summer Newcomer leader-in-training program
Toronto, ON, M6R 1A3
Individual and group sessions for settlement support services, referrals, information, and orientation
Mobile Settlement Services in Shelter Program
In-group workshops, individual and group workshops (including providing information, orientation, referral, and needs assessment) for homeless and under-housed newcomers who are Permanent Residents and Convention Refugee families
Newcomer Youth Program
- practice English skills
- employment assistance
- volunteer opportunities
- homework help and mentorship support
- recreational activities including sports, music, arts
- family reunification
- in partnership with other service providers
- individual and group mental health and wellness support
- post-secondary and scholarship support
Toronto, ON, M6J 3A2
Settlement services
Individual assistance with immigration, orientation and other settlement-related issues
- information and referral
- identification documents, applying for government benefits/services, housing, legal issues and accessing healthcare services
- employment education and support
- group settlement sessions
- client advocacy support
Group activities for newly arrived immigrants and refugees (all ages)
Trained and experienced volunteer mentors assist with language learning in English language settlement groups, orienting to new community, and establishing social and professional networks
- volunteering and civic engagement
- financial literacy
- skills and career development
- free immigration legal clinics
Newcomer Youth Program for youth 13-30 years
- leadership training
- entrepreneurship
- homework club
- one-to-one help with resume writing and job search skills
- post-secondary and scholarship applications
- cooking classes
- mentorship
- sports clubs and recreation
- art and design activities
- volunteer program
- civic engagement activities
- individual and group mental health and wellness support
Toronto, ON, M6G 1C4
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral - employment, housing, health, legal
- crisis intervention and supportive counselling
English as a Second Language (ESL) Instruction
- variety of ESL classes
- part time and full time classes
- citizenship preparation classes
- CAAT (Canadian Adult Achievement Test)
- ESL for work permit holders and visitors
Toronto, ON, M6G 1C4
Case management for government assisted refugees for 12 months to help transition to life in Canada
- orientation, life skills and settlement services
- information and referral regarding services at other agencies
- accompaniment to appointments and interpretation/translation
Toronto, ON, M6R 2B7
Blend of virtual and in-person services offered
___________________________________________________________________
Settlement Services
- counselling, individual or group integration and orientation assistance
- form filling; conversation circles; citizenship test preparation
- information and referral in the areas of training and education, basic banking, legal assistance, health care, housing, interpretation, translation
Sister2Sister Community Leadership Program
- six-month free leadership development program, see website for eligibility
- participants learn diverse skill set and have the opportunity to build their social and human capital to become formal and informal leaders in their communities.
Sister2Sister Advanced Leadership Program
- skills and leadership development program that bridges the gap between employer needs and newcomer women skills, see website for eligibility
- intensive training in soft and hard skills capped by a paid internship through agency's strategic partner network.
Toronto, ON, M6H 3J1
Settlement services
- English language classes (LINC)
- one on one information and referral, orientation
- counselling
- documentation
- social assistance applications
- interpretation
- information sessions and workshops
Women support groups
- counselling and support groups for assaulted women
- Spanish-speaking seniors club
- Portuguese-speaking seniors group
- groups for Portuguese-speaking, Spanish-speaking and Mandarin-speaking women
- wellness and fitness program
- advocacy and public education
- community development
Home Instruction for Parents of Preschool Youngsters (HIPPY) -- in-home school readiness program for low income families, serving Jane and Finch, Malvern, Thorncliffe and Toronto West
Tutoring program -- for students of Portuguese or Spanish-speaking heritage
Live-in Caregiver support program -- individual support, employment and employer related issues, employment training opportunities
Community engagement -- community led activities, volunteering, leadership development for youth, women and seniors
Toronto, ON, M5V 3B1
Needs assessment and Information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
- community support through volunteer befriending, conversation circles to practice French
- help with connecting to language classes
- workshops to reduce stress of adjusting to Canadian culture
- Citizenship Preparation -- offers courses, tests and activities to help newcomers prepare for the citizenship test
Bridging services -- connects skilled or internationally trained professional newcomers to employment with job placements, mentorship, volunteering and networking connections in their preferred fields
Settlement Workers in Schools -- assists newcomer students and their families with settling into schools and the community; offers outreach program based in elementary and secondary schools from mid-August to end of June
Toronto, ON, M6P 4A9
Settlement services including orientation, information and referral, counselling and support
Newcomer Settlement Services (NSP) - for refugee claimants and other newcomers
- one-on-one settlement counselling and referrals
- help with filling out forms; assistance with immigration status
- orientation sessions and workshops
- culturally sensitive services for the Roma community
Library Settlement Program (LSP) and Settlement in Community Spaces (SCS)
- for Permanent Residents and Convention Refugees
- newcomer outreach at libraries and newcomer kiosks; outreach program based in elementary and secondary schools during school year
- orientation workshops, one-on-one settlement services; community referrals
- employment support services; career mentoring and networking events
- individualized action plan, settlement information and referral, group activities
- citizenship education circles; English conversation circles
- Newcomers Explore and Appreciate Toronto (NEAT)
Newcomer Mental Health Program
- one-on-one brief counselling to newcomers with complex needs, as well as comprehensive settlement needs assessment
- referrals to appropriate community programs and resources
- group activities that provide coping strategies, support, skill-building and self-help opportunities
Cybersecurity Training - IT Security Bridge Training
- for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity
- training for a Cybersecurity Fundamentals Certificate
- mentoring, networking, and help with resumes and interview preparation
- providing a personalized job search plan, labour market information, networking
Toronto, ON, M6P 1A4
Settlement and accompaniment services for newly arrived refugee claimants including those with refused refugee claims
- navigating refugee process
- connecting to Legal Aid and free immigration legal advice; finding a lawyer
- scheduling Immigration Medical Exam; changing address with immigration
- applying for social assistance income/government benefits
- connecting to English as a Second Language (ESL) schools/English conversation groups
- applying for subsidized housing and other housing supports
- connecting with community resources - finding schools for children, opening bank accounts
Toronto, ON, M5T 2N8
- counselling
- information and referral
- interpretation
- advocacy
- orientation sessions
- community education workshops
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and transportation assistance available -- see separate entry
- peer training and development centre
- newcomer services
- LINC classes
- youth justice programs and supports
- art studio
Toronto, ON, M5T 3B3
Settlement services for newcomers and international students including workshops for the immigrant community
Youth Employment Services
- internships
- summer jobs
- job skills workshops including resumes and interviewing skills
Senior Support
- builds awareness of available resources
- social well-being and mental health support
Community Events
- outreach and cultural activities
- indoor stage events
- outdoor activities: performances, entertainment, speakers, music, food,
- social celebrations
- adult and youth volunteer opportunities
Some programs and services provided off-site
ON, M5T 3A9
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
ON, M5T 3A9
Community and Health Promotion Services - Focus on newcomers, women, families with children birth-6 years * peer outreach and support * parenting and parent-child groups * food skills groups * health education * prenatal nutrition and support * lesbian, gay, bisexual, trans and queer (LGBTQ) services * expressive arts * research and advocacy on newcomer, immigrant and refugee issues
Non-Insured Clinic (NIC) - Toronto Downtown - The Non-Insured Clinic (NIC), previously the Non-Insured Walk-In Clinic (NIWIC), offers confidential primary care services to immigrants and refugees in Toronto who do not have health insurance or coverage under the Ontario Health Information Program.
Primary Care Services - Medical and nursing assessment, prevention and treatment * pre and post natal care * immunizations * chronic disease management * diabetes education * sexual health and education * nutrition and dietetics * counselling and therapy for individuals, families and groups * health coaching and education * self-management and systems navigation * physiotherapy * no OHIP required for primary care services and most specialist referrals
Settlement Services - Orientation to community * needs and eligibility assessments * settlement related information * support navigating health and government systems * LGBTQ+ settlement * referral to housing, legal and employment services * one-on-one settlement support * group information sessions
Services and Programs:
- AccessPoint on Danforth (APOD)
- AccessPoint on Jane (APOJ)
- Interpretation and Translation Services
Toronto, ON, M5T 2C2
Matches groups of volunteers with refugee newcomers for up to six months of social and integration support, including
- English language practice
- tutoring for young learners
- job search assistance including resume building, job searching, interview preparation
- support with system navigation (education, health care)
- cultural transition support
- social support and community involvement
- social events and recreation activities
- support available in-person and virtually
Toronto, ON, M5T 3A8
Assists newcomers to adapt to life in Canada
Settlement Services
- orientation and cultural transition counselling services
- information and referral
- translation and interpretation - on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation
- free annual income tax clinic for newcomers and seniors with low incomes
- free credential assessments through World Education Services (WES) for Permanent Residents and Convention Refugees educated from Afghanistan, Eritrea, Iraq, Palestine, Sudan, Syria, Türkiye, Ukraine, and Venezuela
- free commissioner of oaths services for select documents; call to inquire
Language and Skills Training
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA -- see separate entry
Community Connections
- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
Community Services
- programs for youth, seniors, and women
- EarlyON parenting program
- recreation activities, workshops and seminars, volunteer training program, and heritage program for children
The Wellness Oasis
- short-term individual counselling for Convention refugees and landed immigrants
- wellness sessions on mental and physical health
Community Engagement and Volunteering
- professional and personal skills development through orientations and trainings
- opportunities to expand social and professional networks
- obtain community service hours for Ontario secondary diploma requirement
Youth Employment Services
- employment support services to youth 15-30 years facing barriers such as language, culture, accessibility, mental health and/or other challenges
- financial assistance to help eligible youth with expenses such as travel, Internet, mobile devices and/or emergency aid
- free recruitment services for employers across a range of industries including job description writing, job postings, pre-screening of candidates
- wage subsidies of up to $10/hour over the job placement term
Toronto, ON, M6H 4K3
Women-led organization providing support to South Asian and racialized women in the language of the client's choice
Violence Against Women Program: counselling and referral for assaulted women, social assistance, crisis intervention, immigration assistance
- health education and promotion
- multicultural wellness support groups
- life skills support group; sewing collective
- seniors group for all South Asian women
- youth group for girls, homework club for children
- first language literacy instruction
- job search workshops, employment assistance and counselling
- legal clinic -- advice on family law, immigration, custody, child support, abuse, legal education workshops
Intersectional Services
- settlement services, information and referral, translation and interpretation, advocacy, group activities
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
- year-round income tax clinic for individuals and families with low incomes
- food bank, member of the Daily Bread Food; emergency food including South Asian dry goods provided to those in need on alternate Tuesdays; call ahead for details
- volunteer opportunities
Satellite location at Frontline Community Services (see separate listing), 2761 Markham Road, Scarborough
Toronto, ON, M5T 1C3
Social Services
- women and girls empowerment programs
- employment and support programs
- community workshops
Language Training and Settlement Services -- assistance to immigrants and newcomers including
- settlement services and referrals
- guidance in form filling
- citizenship test classes
Seniors' Services
- advocacy, supportive counselling, income tax clinic
- fitness and cultural activities
- seniors' digital connection and technology clinic
Recreational Facilities and Programs
- fully equipped fitness centre
- swimming pool with lessons
- fitness programs such as pilates, yoga, and gym for badminton and basketball
Youth Programs
- leaders in training program, youth council
Children's Programs
- afterschool program
- children's day camp during spring, summer and summer breaks
- activity classes afterschool also available
Day Care Music and Arts School
- classes for various musical instruments, arts, and dance for all ages
Licensed child care
Toronto, ON, M5S 2T9
- information and referral
- individual counselling
- job search assistance, newcomer job search resources
- health and family services support
- information and orientation group workshops
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
Toronto, ON, M5R 3G7
Programs and services
- information and referral
- settlement services and orientation for refugees and immigrants
- life skills
- assistance in accessing government and community services
- advocacy
- income tax clinic
- available in March and April only
- individual and family counselling
- case management for assaulted women
- parenting groups
- group activities for seniors
- family summer program
- family education and support groups
Food Bank: groceries for residents of catchment area only
- member of Daily Bread Food Bank and Second Harvest Food Support Committee

