Searching for Settlement Services

Provides support in accessing HIV medical care and medications, immigration services and other social services, as well as delivering practical support services

HIV Medical and Medication Access

• assists people living with HIV in getting connected to HIV medical care and HIV medications
• helps people access drug coverage through Ontario Works (OW), Ontario Disability Support Program (ODSP), Trillium Drug Program and free drug coverage from pharmaceutical companies
• accompany Community Members to medical appointments to provide translation, support and advocacy
• financial assistance for medical and medication costs (while finances are available)

Income Support

• help people living with HIV/AIDS access government assistance programs such as as OW, ODSP, Canada Pension Plan (CPP), Employment Insurance
• provides financial assistance for health and wellness needs

Immigration Support

• assists people living with HIV/AIDS access immigration support, including getting a legal aid certificate, referrals to lawyers who specialize in HIV
• offers language support in languages such as Spanish, Swahili, Amharic and French
• accompanies people to their immigration/legal appointments to provide interpretation, support and advocacy
• helps Community Members complete immigration applications

Food Programs

• Essentials Market weekly food bank, including pet food (member of Daily Bread Food Bank)
• Food for Life: bi-weekly meal delivery program and delivery of items from the Essentials Market

Other Support Programs

• information and referral to other services such as mental health, housing, employment and legal services
• pet programs including financial assistance for vet bills, pet food, referrals to vets with discounted services, low cost spay/neutering and foster program in partnership with the Toronto Humane Society, see separate listing
• free haircuts on-site
• harm reduction kits, including used equipment drop-off and safer sex supplies on-site

Complementary Therapies

• hosts on-site free massage and acupuncture clinics in partnership with local colleges

Educational and Cultural Groups

• offers the Hassle Free HIV+ Women's Group as well as the Golden Girls Group for HIV+ Women over 60
• provides educational workshops for people living with HIV around HIV disclosure, U=U and harm reduction
• Saturday Social Club - play games and socialize

Engagement and Volunteer Programs

• opportunities for Community Members to volunteer and/or become Community Mobilizers
• engagement/volunteer programs including POWER (Positive Women's Empowerment and Resiliency) program, Men's Health, PHA Patient Instructor health educator program, front desk, Essentials Market, delivery and Therapeutic Care

• orientation, information and support services

• Set goals to achieve
• Utilize your expertise and experience

• LINC (Language Instruction for Newcomers to Canada) and CLIC (Cours de langue pour les immigrants au Canada), upon assessment by YMCA of Greater Toronto, see separate listing

• Supply Chain Management

• online program in the financial services sector

• career planning
• mentorship, coaching and interview preparation
• resume and cover letter support
• work placement

Online English Classes and Conversation Circles

Beginner, intermediate and high intermediate online English classes; online English conversation club


Settlement and Community Resources

• assessment, information and referral to food programs, clothing and furniture banks, employment centres, schools and education resources, health centres
• assistance with applications for government programs such as Ontario Works, Employment Insurance, Legal Aid, transitional and subsidized housing

Citizenship, Immigration and Refugee Services

• assistance with applications for citizenship, passports and protected person travel documents
• help with spouse, common-law partner and child sponsorship applications
• refugee system navigation and related procedures such as work/study permits, permanent resident applications as protected person/Convention refugee
• assistance with applications to become permanent resident based on Humanitarian and Compassionate (H&C) grounds
• help with permanent resident card and other Canadian identification forms
• assistance with study permit renewal and work permit applications for international students; information about pathways to become permanent residents
• help for migrant workers such as work permit assistance for vulnerable people

Spiritual Care

• provided through chaplain
• referral and resources for different religious communities
• one-on-one spiritual counselling
• ceremonies such as weddings, funerals and prayers

Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education

Mental Health Counselling and Support

• confidential assessment, counselling, crisis intervention and support services
• individual, family and group counselling, and mutual support groups
• service coordination and referral to treatment
• contact for information on available languages

Settlement Services

• needs assessment
• orientation
• supportive counselling
• interpretation and translation services
• employment counselling and computer training
• peer support groups
• referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
• assistance with documentation and completing applications

Children, Youth, and Parent Programs

• specialized settlement services for children and their families to deal with trauma and restore family functioning
• homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
• workshops such as job interview skills, employment training, driver education, health and sexual health, education options
• parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
• assistance accessing free or affordable community programs

Language and Skills Training

• English as a Second Language (ESL)
• computer classes
• citizenship preparation classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing

Befriending Program

• community support for survivors of torture through a network of volunteer befrienders

• capacity 7

Multiservice agency with programs for children, youth, adults, families and seniors, including social, recreation and education programs for individuals and families with low income

• summer day camp
• English as a Second Language (ESL) classes
• breakfast program Friday 10 am
• assistance with budgeting, identification, government forms
• income tax clinic February-April
• community development
• employment services including Literacy and Basic Skills
  

Seniors Services
Includes friendly visiting, telephone security check, client intervention and assistance, health education, and social, recreation and fitness programs

• home support services includes homemaking services such as laundry, vacuuming, and light shopping and meal preparation (fee)
• group shopping Fridays, includes round trip transportation to Dufferin Mall or Gerrard Square (fee)
• Mandarin Outreach, including settlement and newcomer services, social and cultural events, support groups and workshops

Assisted Living Program for Seniors
Includes personal care, essential homemaking, emergency response, and care coordination

• 3 participating buildings including Old York Tower, Performing Arts Lodge of Canada, Older Women's Network Co-op

Children and Youth Support
One-on-one peer counselling, and social, recreational, and educational activities

Dixon Hall Music School
Includes individual or group lessons, fees on a sliding scale

Growing Up Healthy Downtown for families of young people in Regent Park, see separate listing

Member agency of Toronto Drop-in Network (TDIN)

Individual and group services, including:

• one-on-one meeting with a Settlement Worker
• need assessment and development of Settlement Plan
• connect with essential resources and referrals to appropriate services
• support for application process and form-filling
• interpretation and translation
• social programming and capacity building workshops
• Conversation English Circle
• basic digital literacy skills development
• citizenship preparation
• financial literacy
• orientation to Ontario and Canada
• Community Connection Programs for reducing barriers and isolation
• networking and making new friends
• promoting cross-cultural awareness

• free on-site child care available (19 months-6 years)
• year round blend of virtual and in-person women-only classes available

HIV/AIDS education, prevention and support, including information on HIV and STI (sexually transmitted infections) risk, sexual health and healthy relationships, and harm reduction

• community-based prevention programs for youth, women, and gay, bisexual, queer, questioning, trans and other men who have sex with men (MSM)
• community workshops, forums, outreach, training for professionals and organizations, and culturally specific materials
• volunteer opportunities

Harm reduction

• ​supplies and outreach

Peer support

Settlement Program
Counselling and support, needs assessment, outreach and prevention for Black, African and Caribbean immigrants and refugees, including LGBTQ (lesbian, gay, bisexual, transgender and questioning) individuals

• orientation
• information and referrals to community services
• assistance in accessing services
• assistance in finding a doctor and living with treatment
• assistance with immigration system
• form and documentation completion
• housing and employment help
• interpretation and translation
• social opportunities and networking

Member agency of Toronto Drop-in Network (TDIN)

Drop-in and group services have resumed; appointment preferred - masking is not mandatory but suggested for all visitors and people who have symptoms of illness are urged to wear masks or access services online

Family Services

• intimate partner violence crisis management
• transitional housing support program
• individual and family counselling; mutual support groups
• ​family life education; parent and child drop-in
• women's gathering; recreational programs
  

Neighbourhood Support Services

• supportive counselling; information and referral
• form filling including welfare and social housing applications
• support network
• interpretation; newcomer orientation
  

Older Adult Services

• senior drop in
• educational workshops; interest groups
• basic technology training
• volunteering
  

Youth Programs

• youth employment
• life skills and leadership training
• recreational activities
  

Community Development

• networking and partnership
• volunteer recruitment and training
• social justice and equity; advocacy
• community outreach; community safety collaboration
• cultural and festival celebrations

Social Services

• women and girls empowerment programs
• employment and support programs
• community workshops

Language Training and Settlement Services -- assistance to immigrants and newcomers including

• settlement services and referrals
• guidance in form filling
• citizenship test classes

Seniors' Services

• advocacy, supportive counselling, income tax clinic
• fitness and cultural activities
• seniors' digital connection and technology clinic

Recreational Facilities and Programs

• fully equipped fitness centre
• swimming pool with lessons
• fitness programs such as pilates, yoga, and gym for badminton and basketball

Youth Programs

• leaders in training program, youth council
  

Children's Programs

• afterschool program
• children's day camp during spring, summer and summer breaks
• activity classes afterschool also available

Day Care Music and Arts School

• classes for various musical instruments, arts, and dance for all ages
  

Licensed child care

• 24/7 on-site support, including access to health and mental health specialized supports
• access to peer support groups, education sessions, life skills and social/recreation activities

• individual counselling and support
• peer support
• workshops including orientation to Canadian health care system, community programming, social assistance, employment and support services
• social and recreational activities to promote integration

HIV/AIDS prevention and support services

• sexual health education, health promotion workshops, safer sex supplies
• one-on-one support, support groups, referral
• form filling, settlement services, interpretation and translation
• financial support including contingency fund
• capacity building and training

SAFE Program - non-judgemental check-in service for personal security, www.asaap.ca/safeprogram for more information

Integration -- integration pack includes settlement tools and workshops

• cultural skills training for francophone newcomers
• IKUEN community kitchen
• Café branding -- showcasing skills and talents
• English café
• Rapid response -- settlement assistance for african refugees
• housing support including a furniture bank

Economic development

• entrepreneurship program, business acumen and economic development
• networking evenings
• luncheon meetings about employability
• counselling and mentoring
• information and referral

Conferences

• annual bilingual conference Résolutions: "Overcoming racism together"
• Francophone Human Capital Forum

Carrefour des Immigrants FrancoQueer

Settlement and integration programs for 2SLGBTQIA+ francophone newcomers in Ontario:

• settlement and integration services
• help with citizenship and/or refugee application process
• information, orientation and referral
• information and orientation workshops
• discussion groups and peer support, including matching with someone already settled
• social integration activities to adapt to Canadian life
• employment support services - workshops, resume coaching, interview preparation
• psychosocial support and crisis counselling

Settlement services for newcomers and international students including workshops for the immigrant community

Youth Employment Services

• internships
• summer jobs
• job skills workshops including resumes and interviewing skills

Senior Support

• builds awareness of available resources
• social well-being and mental health support

Community Events

• outreach and cultural activities
• indoor stage events
• outdoor activities: performances, entertainment, speakers, music, food,
• social celebrations
• adult and youth volunteer opportunities

Some programs and services provided off-site

Assists newcomers to adapt to life in Canada

Settlement Services

• orientation and cultural transition counselling services
• information and referral
• translation and interpretation - on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation
• free annual income tax clinic for newcomers and seniors with low incomes
• free credential assessments through World Education Services (WES) for Permanent Residents and Convention Refugees educated from Afghanistan, Eritrea, Iraq, Palestine, Sudan, Syria, Türkiye, Ukraine, and Venezuela
• free commissioner of oaths services for select documents; call to inquire

Language and Skills Training

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA -- see separate entry

Community Connections

• promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations

Community Services

• programs for youth, seniors, and women
• EarlyON parenting program
• recreation activities, workshops and seminars, volunteer training program, and heritage program for children

The Wellness Oasis

• short-term individual counselling for Convention refugees and landed immigrants
• wellness sessions on mental and physical health

Community Engagement and Volunteering

• professional and personal skills development through orientations and trainings
• opportunities to expand social and professional networks
• obtain community service hours for Ontario secondary diploma requirement

Youth Employment Services

• employment support services to youth 15-30 years facing barriers such as language, culture, accessibility, mental health and/or other challenges
• financial assistance to help eligible youth with expenses such as travel, Internet, mobile devices and/or emergency aid
• free recruitment services for employers across a range of industries including job description writing, job postings, pre-screening of candidates
• wage subsidies of up to $10/hour over the job placement term

New to Canada - One-On-One Settlement Coordination for LGBTQ+ newcomers

• help with immigration forms about hearing, housing, employment, education
• by appointment
• weekly program designed for Convention Refugees and Permanent Residents
• sessions explore issues related to settlement in Canada

Among Friends LGBTQ+ Refugee Support Group

• weekly presentations and information sessions on topics such as immigration/refugee law, employment and accessing healthcare
• light meal provided during sessions

Settlement services

• Newcomer Settlement Services
• Information and referral
• Employment services

Counselling services and support

• one-on-one counselling for mental health support

Kids program for children and youth 4-13 years

• social and recreational activities

Medical and health

• family doctor clinic

Language classes

• English conversation group

Services provided by partner agencies including Central Neighbourhood House, Sherbourne Health, TNO - The Neighbourhood Organizations , Hospice Torontoalso Progress Place, St James Town Safety Committee, St James Town Service Providers Network and others

Share and Reuse Hub

• reuse, share, repair and repurpose items to prolong their life
• Make It and Fix It sessions
• Sew and Mend
• Bike Clinic
• Borrowing Library - tools, party supplies, games, etc.
• Classes and workshops throughout year to learn skills regarding repair and 'do it yourself' fixes

Needs assessment and Information and referral to community and social services

• support with finding housing, child care, registering children in school and health care
• help filling out government forms including housing and immigration sponsorship forms
• community support through volunteer befriending, conversation circles to practice French
• help with connecting to language classes
• workshops to reduce stress of adjusting to Canadian culture
• Citizenship Preparation -- offers courses, tests and activities to help newcomers prepare for the citizenship test

Bridging services -- connects skilled or internationally trained professional newcomers to employment with job placements, mentorship, volunteering and networking connections in their preferred fields

Settlement Workers in Schools -- assists newcomer students and their families with settling into schools and the community; offers outreach program based in elementary and secondary schools from mid-August to end of June

Settlement services

• information and referral
• employment services
• computer classes
• housing support

Counselling services and support

• one-on-one counselling for mental health support
• counselling

Kids program for children and youth 4-13 years, social and recreational activities

Medical and health

• family doctor clinic

Language classes

• English conversation group

Services provided by partner agencies, including Sherbourne Health, TNO - The Neighborhood Organizations -- see separate listings

also Progress Place, St James Town Service Providers Network and others

• counselling
• information and referral
• interpretation
• advocacy
• orientation sessions
• community education workshops
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and transportation assistance available -- see separate entry

• peer training and development centre
• newcomer services
• LINC classes

• youth justice programs and supports
• art studio

• AccessPoint on Danforth (APOD)
• AccessPoint on Jane (APOJ)
• Interpretation and Translation Services