Searching for Help To Find Housing

Coordinated intake for intensive case management, assertive community treatment teams, early psychosis intervention, and mental health and addictions supportive housing through community partner providers

Individual Support Services:

Intensive Case Management
One-on-one support for individuals with serious mental illness, who require individual case management support to live in the community, including links to appropriate services

Assertive Community Treatment Teams (ACTT)
Treatment, rehabilitation and support for individuals with severe mental health diagnosis, particularly psychosis, and with a history of hospitalization; multidisciplinary team

Early Psychosis Intervention (EPI)
Early identification and treatment for youth experiencing signs and symptoms of psychosis

Passages French-language case management program, see separate listing for Centre francophone du Grand Toronto, Passages


Supportive Housing (must qualify for housing subsidy):

Mental Health Supportive Housing Program
Links to supportive housing with various levels of support, including shared or independent housing, for individuals with mental health or mental health and addiction issues

Mental Health and Justice Program
Links to low support independent housing for individuals with serious mental health challenges, who are homeless or at risk of homelessness, and who have current involvement with the Criminal Justice system at time of intake; referral by priority referral source such as justice system professionals

Problematic Substance Use Program
Links to low support independent housing for individuals with severe substance use, who are homeless or under housed

Short term emergency shelter, including meals, information and referral, settlement orientation, assistance with immigration procedures, housing search, life skills development, and in-house health clinic for residents

• capacity 60

Satellite Shelter: short term emergency shelter at 250 Queen St E

• capacity 34 single men
• services and meals at main location

Family Shelter: shelter for families at 165 Grange Ave

• capacity of approximately 225 persons, 78 rooms

Outreach Program: for refugees in shelters and follow-up service to clients who have moved into the community

Housing Stabilization Program: ensures clients find the health care or financial supports they need to maintain housing

Transitional Housing Program: 52 supportive housing units for clients needing longer term support up to 2 years

• single or shared accommodation
• coordinated, specialized supports to help residents integrate
• by referral from shelter

Youth Skills for Life: for refugees 16-24 years separated from their families, includes life skills, counselling and social activities to build support network and integrate into community

• support with form filling and applications
• wraparound support and information on pregnancy options, personal goal setting, relationships and personal challenges

• Food Connect Program monthly access to essential food items for 12 participants experiencing food access challenges, includes referrals to community food programs
• Swap Shop includes access to free donated items such as baby clothes and equipment, maternity clothes, toys, books and small household items
• emergency supplies such as diapers, formula, menstrual products
• free Presto tickets for public transit to/from Jessie's Centre

• onsite access to health promotion specialist
• weekly access to family doctor
• specialized prenatal and postpartum classes
• free pregnancy tests, prenatal vitamins, nutrition, feeding supplies, health products
• health care navigation including referrals to doulas, midwives, primary care providers

• assistance with social housing applications and special priority applications
• private market rent searches
• income supports assistance
• housing stabilization and eviction prevention
• conflict resolution and safety planning
• support with landlords for viewings and interviews
• accompaniment on request
• advocacy, education and information on tenants rights and responsibilities

• ​information on scholarship opportunities

• Parent-Child Centre (PCC) includes parenting skills support, mentoring, parent and child activities and events; childminding available onsite for participants
• groups include prenatal and postnatal support, Nobody's Perfect parenting groups, and Girls Circle personal development groups

CATCH (Co-ordinated Access to Care for the Homeless): for persons who are homeless and not connected to services, with or without mental health or addiction problems, referrals through Medical clinic; call for details

Housing workers/resettlement/crisis intervention counselling: working one-on-one with homeless men to help secure and maintain housing, including after care; available Mon-Fri by appointment only

Veterans Housing Navigation Team

• intensive case management for veterans who are homeless or at risk of homelessness
• contact Veterans' Transition Worker

Eviction Prevention Program (EPIC)

• providing early intervention approach aimed at preventing homelessness; available by referral and appointment only

Housing Follow Up Supports

• helps community integration and provides linkage to appropriate services and resources to hep maintain housing and independent living; available by referral and appointment only

Pastoral Care Program: counselling and support to meet spiritual needs

Medical Clinic: registered nurse on site during drop-in meal (based on availability)

Member agency of Toronto Drop-in Network (TDIN)

Provides advocacy, crisis intervention, and shelter to adults and children experiencing violence

Emergency shelter, capacity 32

• counselling and referrals
• advocacy and follow up
• court and immigration escort
• children's program and counselling
• legal and housing assistance

Transitional Housing and Outreach Support Program (TH&O)
Community-based support in applying for affordable housing, including counselling, safety planning, assistance accessing food supports, outreach and workshops

• access to education and professional skills training
• job search support, job development, and life skills workshops
• work experience through internship and volunteer opportunities
• access to Career Boutique for professional wardrobe options
• access to financial literacy training
• housing assistance and support with private landlords
• access to child care, translation, and transportation

• one-on-one financial coaching sessions
• peer support circles
• workshops on budgeting, credit counselling, tax clinics, and saving

Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops

• capacity 35
• Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

iDetermine.ca
Online chat support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information

Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children

• information and referral
• accompaniment and advocacy
• assistance in obtaining services
• development of support networks
• outreach and home visit services provided in various community locations

Emergency shelter

• includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services
  • capacity 30
  • children's programs

Transitional and Housing Support Program

• counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up

Women and Communities Against Violence (WACAV)

• builds and strengthens linkages between under-serviced areas, supports service providers and shelters

Assistance for women in accessing and maintaining safe, affordable housing, and in developing community support networks including support for women with children who have experienced or survived violence, practical support to women who have been homeless or lived in poverty for a long period, assistance for women with mental health or substance abuse issues to live independently in the community, and support for women with disabilities

• information, referrals, community links including immigration and legal information
• family advocacy
• individual and group support
• workshops and seminars
• community development and outreach

Transitional Housing Support Program

• ​includes assistance with application process for subsidized housing in Toronto, as well as Durham, Peel and York regions
• safety planning, crisis support, advocacy
• connections to community resources
• assistance with finding furniture and household items

Street outreach, housing assistance, referrals to shelter system and respite, and ID clinic for individuals who are homeless, living on the street or street involved

Housing Walk-in Services

• assistance in accessing permanent housing
• individual plan development and intense ongoing advocacy
• assists with obtaining social assistance
• accompaniment to appointments including social assistance, housing, health care, legal consultation
• landlords recruitment
• rent negotiations assistance
• arranges long term supports for tenants and landlords
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

Street Respite Services

• accessible through central intake 416-338-4766, 1-877-338-3398
• 24 hour drop-in with access to showers and snacks
• laundry facilities
• capacity 8

Walk-in Homeless Shelter Referral Service

• phone available to walk-in clients for self referral to shelter system

For assaulted women's shelter referral, contact Assaulted Women's Helpline 416-863-0511 (see separate entry)

Holiday meal - December 25, 11 am-1 pm

Drop-in centre includes meals (breakfast, lunch, snacks) and assistance locating emergency accommodation

• individual support including housing support, form filling assistance, crisis intervention
• access to phones, computers, washrooms
  
• access to visiting doctors clinic, foot care nurse, dental clinic, psychiatric clinic and vaccine clinic

Harm Reduction Supplies and Service
Includes clean needles, crack pipes, condoms, counselling

Mental Health and Justice
Diversion, pre-diversion, court support and release planning

Member agency of Toronto Drop-in Network (TDIN)

• access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

• capacity 72
• laundry and lockers available

• capacity 100
• includes counselling and referrals, meals and laundry, and on-site day nurse

• capacity 51
• includes Managed Alcohol Program (MAP) and client centred case management services

• capacity 22
• in partnership with St Michael's Hospital (see separate listing) and University of Toronto Faculty of Medicine

HIV/AIDS education, prevention and support, including information on HIV and STI (sexually transmitted infections) risk, sexual health and healthy relationships, and harm reduction

• community-based prevention programs for youth, women, and gay, bisexual, queer, questioning, trans and other men who have sex with men (MSM)
• community workshops, forums, outreach, training for professionals and organizations, and culturally specific materials
• volunteer opportunities

Harm reduction

• ​supplies and outreach

Peer support

Settlement Program
Counselling and support, needs assessment, outreach and prevention for Black, African and Caribbean immigrants and refugees, including LGBTQ (lesbian, gay, bisexual, transgender and questioning) individuals

• orientation
• information and referrals to community services
• assistance in accessing services
• assistance in finding a doctor and living with treatment
• assistance with immigration system
• form and documentation completion
• housing and employment help
• interpretation and translation
• social opportunities and networking

Member agency of Toronto Drop-in Network (TDIN)

• case management and assistance with housing
• follow-up to avoid relapse or loss of housing
• connection to medical, dental, identification and legal services, access to food banks, transportation to appointment

• for stroke survivors and caregivers
• social and recreation activities, lunch
• small daily fee

• capacity 90
• crisis intervention and counselling
• referrals to other agencies for counselling, housing
• custody reunification
• pregnancy support
• Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

Resource centre

• crisis intervention
• information and referral
• urban orientation
• community outreach
• food programs

Indigenous Healthy Babies Healthy Children

• home visits for families with children birth-6 years
• auntie approach
• prenatal and postpartum support
• early education support, links to community resources and referrals

Pimaatsiwin -- drop-in for mothers and children birth-6 years

• parenting classes
• prenatal programs
• community kitchen, healthy families training and workshops

Trauma Support -- 416-963-9963 ext 249

• case management
• peer support
• peer-led support circles
• trauma counselling

Community and Family Wellness Support

• support, counselling and referrals specializing in legal assistance
• ending violence and general assistance

Cultural programming

• women's and youth hand drumming, arts and crafts, beading
• Full Moon Ceremonies, Traditional feasts
• Ojibwe language class
• fitness programs
• cultural traditions, crafts, support groups, speakers

Housing Program

• information and referral
• assistance finding and accessing safe, stable housing

Investing in Women's Futures

• self-employment and pre-employment training program
• includes skill-building workshops, educational bridging programs, traditional counselling and activities
• dress for success program

Mobility for Good -- free phones and subsidized plans to Indigenous women at risk or surviving violence, in partnership with Telus

Crisis intervention centre, residential, non-residential and community support services, including education, pastoral ministry, runaway prevention program, day program and community youth meal programs

For full details on Emergency Shelter, see separate listing

Community Support Services
Drop-in for ex-residents and non-residents

• hot meal or food package
• clothing and hygiene necessities
• showers and laundry
• assessment and referrals
• counselling
• health care
• housing help
• legal resources, ID clinic
• literacy and life skills
• assistance in finding and keeping a job
• computers and free Wi-Fi
• recreation

BensKids Health Centre
Health services, including primary medical care

• diagnostic services and referrals
• access to health and mental health professionals
• health education
• assistance in obtaining medical coverage

Member agency of Toronto Drop-in Network (TDIN), and member of Daily Bread Food Bank

• food action programs such as food skills community kitchen and community garden
• housing support and affordable housing advocacy
• community advocacy training and support
• community development and social enterprise partnerships

• breakfast, lunch and supper (see Hours for schedule)
• shower and laundry facilities
• food skills workshops
• life skills
• recreation and social opportunities
• telephone for local calls
• PAID Clinic assistance with ID on first come, first served basis
• Information and Referral to other community programs

• information and referral
• 40 Oaks Housing affordable housing residence

Community support

• community information and referral
• assistance in filling out government and housing forms, call for information
• income tax clinic
• phone and mail registry service
• computer, Internet and email access
• online resource directory
• case management
• advocacy
• peer-supported community events/festivals and hobby groups

Housing Trusteeship Services
Money management services to help clients stay housed by assisting in paying rent to avoid evictions

• financial literacy skills (budgeting, bill assistance, allowances)
• landlord and tenant mediation
• follow-up support and community links

Toronto Rent Bank
Grants to low-income households who are in rental arrears or need to move into more suitable housing - Neighbourhood Information Post program coordinating agency

Energy Assistance Program
Financial assistance to low income individuals and families who are in arrears for their utility bills, and have exhausted all other sources of financial support

Assistance with energy programs; funds eligible clients to reconnect, prevent disconnection or to assist in the payment of energy arrears for hydro, gas or oil service

Member agency of Toronto Drop-in Network (TDIN)

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counseling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions
• referral to other community supports

• North Community Care Clinic
• Sherbourne-Wellesley Community Care Clinic
• Storefront Humber Nursing Clinic
• Thorncliffe Health Hub - Community Nursing Clinic
• West Toronto Community Care Clinic
• Women's College Hospital Community Care Clinic

Case management, immediate needs relief items and prevention programs to support individuals and families

• computer classes
• children and youth programs including homework help and tutoring, summer camps, March break day camps
• child care, see separate listing
  

Food Bank
3-4 days supply of unprepared, non-perishable food, appointment required, see separate listing

Adult and Youth Meals
Also assistance obtaining resources such as hygiene supplies, baby items, warm clothing, see separate listings

Adult Services
Includes meals, life skills classes, Bible studies

Bridges Adult Program, [email protected]
Poverty alleviation activities including courses, workshops, mentoring, tutoring, case management and social events

• health promotion
• volunteer and employment programs
• summer social program

Counselling Services
Professional therapy for youth, adults, couples and families unable to afford counselling, by appointment

• psycho-educational groups on topics such as anger management, anxiety, depression, emotional wellness
• Christian orientation provided as requested
• in-person and virtual sessions available
• call 416-355-3568 or email [email protected]

Drop-in Programs
Includes employment services and housing assistance

Employment Services
Individual employment and job readiness support for adults and youth, call 416-929-9614 ext 2278 or email [email protected] for information

Community Development
Collaborates with, supports, and equips residents, community agencies, grassroots groups, and faith communities to strengthen neighbourhoods

Member of Daily Bread Food Bank, and member agency of Toronto Drop-in Network (TDIN)

A discretionary fund available to provide individuals in the District of Muskoka, who are experiencing or are at-risk of poverty, emergency financial assistance with modest one-time grants to address basic needs including:

• Basic Needs (clothing, cleaning supplies, personal hygiene supplies, and footwear)
• Transportation (gas gift card, taxi voucher, bus ticket, medical transportation, and vehicle expenses)
• Social Integration (access to a cellphone or phone cards)
• Health and Wellness (medication, emergency dental and eyeglasses)
• Housing Start-up Costs (furniture, bedding and mattress)
• Family Supports (childcare, formula and diapers, and school supplies for children/youth)
• Food Security (grocery gift card and baby food)

Requests for assistance will be reviewed on a case-by-case basis.