Toronto, ON, M6R 2B7
Blend of virtual and in-person services offered
___________________________________________________________________
Settlement Services
- counselling, individual or group integration and orientation assistance
- form filling; conversation circles; citizenship test preparation
- information and referral in the areas of training and education, basic banking, legal assistance, health care, housing, interpretation, translation
Sister2Sister Community Leadership Program
- six-month free leadership development program, see website for eligibility
- participants learn diverse skill set and have the opportunity to build their social and human capital to become formal and informal leaders in their communities.
Sister2Sister Advanced Leadership Program
- skills and leadership development program that bridges the gap between employer needs and newcomer women skills, see website for eligibility
- intensive training in soft and hard skills capped by a paid internship through agency's strategic partner network.
Toronto, ON, M5T 2W6
Newcomer Services Settlement Program
- information and orientation
- translation and interpretation
- referral to community resources
- assistance in filling out forms including the health card, permanent resident card renewal and Canadian citizenship application
- supportive counselling
- employment related services
- information workshops
- income tax preparation for low income newcomers
Newcomer Youth Programs: youth 12-17 years
- athletics and recreation
- tutoring/homework help
- gaming programs
- newcomer youth drop-in program
- educational workshops
- summer Newcomer leader-in-training program
Toronto, ON, M6J 3K6
Community Services
- needs assessment and information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
Translation and Interpretation Services
- professionally trained interpreters with expertise in health, community and social services
- translation and revision
- immediate over the phone interpretation
Afghan Women's Support Program - provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Seniors Program
- counselling and referral
- seniors helping seniors
Youth Empowerment Program
- monthly discussion group on issues such as employment, school problems
- community collaboration with police and others
- information about school choices, postsecondary education, employment
- mentorship program
Volunteer and TV Broadcasting Program Assistance- television broadcasts Friday nights and Saturdays
Toronto, ON, M6J 1Y2
Settlement and Adaptation Services
- information and referral, orientation, housing referrals
- one to one gambling counselling and workshops
- translation and interpretation
- documentation, form filling
- outreach, social development program, educational workshops, career mentoring
- employment counselling
- resume preparation, job search techniques
- access to telephone, fax, photocopier
- assistance obtaining certification of education and/or trade documents
Toronto, ON, M6H 3H9
Temporary accommodation, average stay 4 months
- capacity 20
- information and referral (legal aid, immigration, social assistance)
- settlement services, reception
- Christian environment
Transitional housing for residents ready to move into the community
- capacity 38
- shared kitchen and bathrooms
- various locations in North York and East York
Non-residents immigration consultation and referral
Toronto, ON, M6K 1L8
Settlement Services
- information and newcomer' orientation; group information sessions on settlement
- referrals to access other programs and services
- interpretation
- support with applications to government programs and services
- settlement counselling; family reunification support
- English conversation classes
- computer skills training; life skills seminars
- employment counseling
- career exploration, goal setting and planning
- job search assistance and workshops e.g LinkedIn workshops
- networking with employers
- resume and cover letter preparation, mock interviews
- labour market information and exploration
- referral to other employment-related information and programs
- leadership training and workshops, education and information sessions on topics relevant to youth
- summer activities and festive seasonal celebrations
- financial literacy training, financial planning support for post-secondary education
- career planning, academic support
- life coaching, supportive counselling
- information sessions on topics that impact family wellbeing
- leadership training and workshops, skills development
- supportive counselling
- support for women in abusive relationships
- social, recreation and wellness programs
- information and support in applying for Old Age Security, Canada Pension Plan, Guaranteed Income Supplement, seniors housing
- supportive counselling
Toronto, ON, M6R 1A3
Individual and group sessions for settlement support services, referrals, information, and orientation
Mobile Settlement Services in Shelter Program
In-group workshops, individual and group workshops (including providing information, orientation, referral, and needs assessment) for homeless and under-housed newcomers who are Permanent Residents and Convention Refugee families
Newcomer Youth Program
- practice English skills
- employment assistance
- volunteer opportunities
- homework help and mentorship support
- recreational activities including sports, music, arts
- family reunification
- in partnership with other service providers
- individual and group mental health and wellness support
- post-secondary and scholarship support
Toronto, ON, M6K 1M1
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes and facilitation of ceremonies
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Settlement services are also available to newcomers from the Ukraine who have come to Canada through the Canada-Ukraine Authorization for Emergency Travel (CUAET)
Employment Services
- assessment and employment counselling
- job search training, resume preparation, workshops
- referral to employment centres
- access to computers, Internet, fax, photocopier
Newcomer Youth Program
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring (suspended until further notice)
- youth leadership development
Income Tax Support
- year-round income tax clinic by appointment for individuals and families with low incomes
- seasonal income tax clinic with West Neighbourhood House
Educational and Cultural Activities
- workshops and information on Canadian culture and multicultural diversity
- annual events and recognition of global celebrations
- anti-racism and access and equity programs
- community events, festivals and celebrations
Child Minding Training Program: in partnership with Davenport Perth Neighbourhood and Community Health Centre, and Queen West Community Health Centre
Seniors Programs
- Saturday social and exercise program
- Tibetan Seniors Program
- Tai Chi, Line Dance and Yoga
- Thursday afternoon English conversation class for Tibetan seniors
- drop-in facility and social, emotional and settlement support for seniors
Toronto, ON, M6K 1L5
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Newcomers from the Ukraine who came to Canada via the Canada-Ukraine Authorization for Emergency Travel (CUAET) can also receive settlement services
Employment Support Services
- assessment and employment counselling
- job search training, resume preparation, workshops
- referral to employment centres
- access to computers, Internet, fax, photocopier
Newcomer Youth Program
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring - suspended until further notice
- youth leadership development
Income Tax Support
- year round income tax clinic by appointment for individuals and families with low incomes
- seasonal income tax clinic with West Neighbourhood House
Educational and Cultural Activities
- workshops and information on Canadian culture and multicultural diversity
- annual events and recognition of global celebrations
- anti-racism and access and equity programs
- community events, festivals and celebrations
Toronto, ON, M6P 4A9
Settlement services including orientation, information and referral, counselling and support
Newcomer Settlement Services (NSP) - for refugee claimants and other newcomers
- one-on-one settlement counselling and referrals
- help with filling out forms; assistance with immigration status
- orientation sessions and workshops
- culturally sensitive services for the Roma community
Library Settlement Program (LSP) and Settlement in Community Spaces (SCS)
- for Permanent Residents and Convention Refugees
- newcomer outreach at libraries and newcomer kiosks; outreach program based in elementary and secondary schools during school year
- orientation workshops, one-on-one settlement services; community referrals
- employment support services; career mentoring and networking events
- individualized action plan, settlement information and referral, group activities
- citizenship education circles; English conversation circles
- Newcomers Explore and Appreciate Toronto (NEAT)
Newcomer Mental Health Program
- one-on-one brief counselling to newcomers with complex needs, as well as comprehensive settlement needs assessment
- referrals to appropriate community programs and resources
- group activities that provide coping strategies, support, skill-building and self-help opportunities
Cybersecurity Training - IT Security Bridge Training
- for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity
- training for a Cybersecurity Fundamentals Certificate
- mentoring, networking, and help with resumes and interview preparation
- providing a personalized job search plan, labour market information, networking
Toronto, ON, M6H 3J1
Settlement services
- English language classes (LINC)
- one on one information and referral, orientation
- counselling
- documentation
- social assistance applications
- interpretation
- information sessions and workshops
Women support groups
- counselling and support groups for assaulted women
- Spanish-speaking seniors club
- Portuguese-speaking seniors group
- groups for Portuguese-speaking, Spanish-speaking and Mandarin-speaking women
- wellness and fitness program
- advocacy and public education
- community development
Home Instruction for Parents of Preschool Youngsters (HIPPY) -- in-home school readiness program for low income families, serving Jane and Finch, Malvern, Thorncliffe and Toronto West
Tutoring program -- for students of Portuguese or Spanish-speaking heritage
Live-in Caregiver support program -- individual support, employment and employer related issues, employment training opportunities
Community engagement -- community led activities, volunteering, leadership development for youth, women and seniors
Toronto, ON, M6P 1A4
Settlement and accompaniment services for newly arrived refugee claimants including those with refused refugee claims
- navigating refugee process
- connecting to Legal Aid and free immigration legal advice; finding a lawyer
- scheduling Immigration Medical Exam; changing address with immigration
- applying for social assistance income/government benefits
- connecting to English as a Second Language (ESL) schools/English conversation groups
- applying for subsidized housing and other housing supports
- connecting with community resources - finding schools for children, opening bank accounts
Toronto, ON, M6J 3A2
Settlement services
Individual assistance with immigration, orientation and other settlement-related issues
- information and referral
- identification documents, applying for government benefits/services, housing, legal issues and accessing healthcare services
- employment education and support
- group settlement sessions
- client advocacy support
Group activities for newly arrived immigrants and refugees (all ages)
Trained and experienced volunteer mentors assist with language learning in English language settlement groups, orienting to new community, and establishing social and professional networks
- volunteering and civic engagement
- financial literacy
- skills and career development
- free immigration legal clinics
Newcomer Youth Program for youth 13-30 years
- leadership training
- entrepreneurship
- homework club
- one-to-one help with resume writing and job search skills
- post-secondary and scholarship applications
- cooking classes
- mentorship
- sports clubs and recreation
- art and design activities
- volunteer program
- civic engagement activities
- individual and group mental health and wellness support
Toronto, ON, M6G 1C4
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral - employment, housing, health, legal
- crisis intervention and supportive counselling
English as a Second Language (ESL) Instruction
- variety of ESL classes
- part time and full time classes
- citizenship preparation classes
- CAAT (Canadian Adult Achievement Test)
- ESL for work permit holders and visitors
Toronto, ON, M6G 1C4
Case management for government assisted refugees for 12 months to help transition to life in Canada
- orientation, life skills and settlement services
- information and referral regarding services at other agencies
- accompaniment to appointments and interpretation/translation
Toronto, ON, M6H 4K3
Women-led organization providing support to South Asian and racialized women in the language of the client's choice
Violence Against Women Program: counselling and referral for assaulted women, social assistance, crisis intervention, immigration assistance
- health education and promotion
- multicultural wellness support groups
- life skills support group; sewing collective
- seniors group for all South Asian women
- youth group for girls, homework club for children
- first language literacy instruction
- job search workshops, employment assistance and counselling
- legal clinic -- advice on family law, immigration, custody, child support, abuse, legal education workshops
Intersectional Services
- settlement services, information and referral, translation and interpretation, advocacy, group activities
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
- year-round income tax clinic for individuals and families with low incomes
- food bank, member of the Daily Bread Food; emergency food including South Asian dry goods provided to those in need on alternate Tuesdays; call ahead for details
- volunteer opportunities
Satellite location at Frontline Community Services (see separate listing), 2761 Markham Road, Scarborough
Toronto, ON, M6G 1A5
Bridging Services
- offered online and provide internationally trained professionals with customized job search training, workplace communication, labour market information, credential assessment, referrals/placements and mentoring connections
- for individual bridge training programs, see separate listing for Ontario Bridge Training Program
Online Workshops and Resources
- articles, resources, webinars, interactive games and videos to help find work
- topics covered include resumes, interview preparation, networking, the job market, career self-assessment and workplace success
Job Search Workshop (JSW) -- for new immigrants and convention refugees, legally entitled to work in Canada
- 5 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Pre-arrival services for newcomers preparing to immigrate to Canada
- Canadian Employment Connections provides sector-specific training and job search support for individuals approved to move to Canada
Entrepreneurship Connection and Entrepreneurship Connections Pre-Arrival
- provides support for newcomers interested in starting a business in Canada
- pre-arrival stream helps entrepreneurs who are approved to move to Canada, build a network and start preparing to open a business before they arrive
Mentoring Programs
- connect with professionals that will support you with your career growth and development
Programs for Women
- specific learning components designed to support women into specific sectors of work
- mentoring and guest speakers from leading employers to enhance learning
Programs for Refugees
- build professional networks, find mentors, learn about the labour market in Canada, access real opportunities with employers, and improve their job search skills
Programs for Youth (ages 15-29)
- support youth to find their way in the current job market and launch a meaningful career
Toronto, ON, M6G 1A5
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Toronto, ON, M6N 1B7
- for adults who may be isolated, marginalized, new to Canada, non-status, have experienced addiction issues, the psychiatric system, and/or are at risk of eviction
- drop in at 61 Pelham Park Gardens
- for children 6-12 years
- summer and March break day camps
- after school recreation programs and field trips
- homework club
- for youth 11-24 years
- social, recreation, education and arts activities
- leadership training
- life skills
- take away meal
- call for appointment
- individual and family medical and nursing services
- palliative care
- psychiatric services
- counsellor therapists
- mental health and addictions counsellor therapist
- community dietitian
- diabetes management support
- physiotherapist
- doctor on call Monday-Sunday 24 hours
- house calls when appropriate
- health education and promotion
- outreach to isolated persons
- community action on identified community health issues
- harm reduction supplies and information
- for non-status newcomers in the community, please contact the settlement department for more information
- Monday-Friday
- call for an appointment
- early learning and literacy
- prenatal pregnancy supports
- infant programs
- parenting
- parent relief
- child minder training
- school readiness * information and referral
- Growing Up Healthy Downtown (see separate entry) -- for children birth-6 years
- 55 years and older
- health education
- advocacy
- social, education and recreation activities
- Italian women's group
- Spanish wellness group
- Portuguese wellness group
- arts, falls prevention, fitness, trips/outings
- counselling and settlement services for status and non-status newcomers
- workshops
Toronto, ON, M5T 2C2
Matches groups of volunteers with refugee newcomers for up to six months of social and integration support, including
- English language practice
- tutoring for young learners
- job search assistance including resume building, job searching, interview preparation
- support with system navigation (education, health care)
- cultural transition support
- social support and community involvement
- social events and recreation activities
- support available in-person and virtually
Toronto, ON, M5T 2N8
- counselling
- information and referral
- interpretation
- advocacy
- orientation sessions
- community education workshops
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and transportation assistance available -- see separate entry
- peer training and development centre
- newcomer services
- LINC classes
- youth justice programs and supports
- art studio
Toronto, ON, M6E 1C3
Settlement services, language training, skills development and upgrading, employment preparation, sustainability programming
Settlement Services for Newcomers: general orientation, information and referral
- information sessions and workshops
- individual assistance including needs assessment, settlement plans, career plans, form-filling
- mentorship programs
- mental health and wellness supports, including crisis counselling
- workshops on mental health and self-esteem, life skills, legal rights, money management, employment skills
- childcare available for participants, refreshments provided, transit fare to all event attendees
Assessment of reading, writing, listening, and speaking skills in English administered by YMCA of Greater Toronto, required for all language training programs -- see separate entry
Employment Ontario Programs, including programs for youth:
- skilled trades programs
- leadership development programs
- Black leadership institute
Career Skills
- offers affordable and convenient courses for upskilling, career advancement, and business growth
Seniors
- workshops for seniors on health and wellness, tech-literacy
Toronto, ON, M6H 3L9
Multi-service agency working with Portuguese-speaking communities and local residents
Pathways to Income Empowerment Program
Includes information and referral and community education on food, housing and income security issues, including assistance with forms
- youth outreach program including workshops for middle and high school students
- newcomers settlement and orientation
Seniors Program
- Seniors Life and Hope education and recreation program for adults 55 years and older
Gender-based Violence Counselling services
Individual and group counselling for women and children who are victims or witnesses of gender-based and intimate partner violence or abuse
- youth services include counselling, life skills, advocacy
Parenting Programs
- Success by Six parenting groups for Portuguese-speaking mothers with children birth-6 years - online/virtual groups only
- Mindful Fathering parenting group in partnership with Yorktown Family Services (see separate listing)
Partner Assault Response (PAR) Program
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
Toronto, ON, M5V 3B1
Needs assessment and Information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
- community support through volunteer befriending, conversation circles to practice French
- help with connecting to language classes
- workshops to reduce stress of adjusting to Canadian culture
- Citizenship Preparation -- offers courses, tests and activities to help newcomers prepare for the citizenship test
Bridging services -- connects skilled or internationally trained professional newcomers to employment with job placements, mentorship, volunteering and networking connections in their preferred fields
Settlement Workers in Schools -- assists newcomer students and their families with settling into schools and the community; offers outreach program based in elementary and secondary schools from mid-August to end of June
ON, M5T 3A9
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions

