Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
- liaison with diverse communities
- confidential and anonymous
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
Toronto, ON
Provides advocacy, crisis intervention, and shelter to adults and children experiencing violence
Emergency shelter, capacity 32
- counselling and referrals
- advocacy and follow up
- court and immigration escort
- children's program and counselling
- legal and housing assistance
Transitional Housing and Outreach Support Program (TH&O)
Community-based support in applying for affordable housing, including counselling, safety planning, assistance accessing food supports, outreach and workshops
- crisis intervention and culturally sensitive counselling, support and referral
- support for families and friends of survivors
- support groups
- information on alternatives to legal justice system
- court support, accompaniment and advocacy program
- research, public education, workshops
- comprehensive volunteer training
- all services confidential
- trans-positive environment
Toronto, ON
- capacity 33
Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes
Safety Planning
Ongoing counselling and support, including goal setting and access to interpretation services
Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills
VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities
- music interactive therapy, academic support, group sessions, leadership and mentoring, and recreational activities
- in-school programs include Media Interactive, Music Interactive, WIT (Whatever It Takes)
Toronto, ON
Toronto, ON
Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children
- information and referral
- accompaniment and advocacy
- assistance in obtaining services
- development of support networks
- outreach and home visit services provided in various community locations
Emergency shelter
- includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services
- capacity 30
- children's programs
Transitional and Housing Support Program
- counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up
Women and Communities Against Violence (WACAV)
- builds and strengthens linkages between under-serviced areas, supports service providers and shelters
Toronto, ON
Virtual counselling for survivors of intimate partner violence (IPV) including emotional, psychological, verbal, financial, physical and/or sexual abuse
- one-on-one nonclinical counselling program in which participants are proactive in identifying goals related to abuse prevention and the on-going impacts of intimate partner violence
- assists women in staying emotionally present in their lives, developing life skills, and making informed decision about their future
Provincial organization dedicated to raising awareness about the mistreatment of older adults, under the Ontario Strategy to combat elder abuse * promotes awareness, education and collaboration across the province * offers training, information and support to individuals and professionals who assist seniors
Free and confidential support line for seniors experiencing or at-risk of abuse * provides emotional support, safety planning, referrals and information in many languages
Toronto, ON
Assistance for women in accessing and maintaining safe, affordable housing, and in developing community support networks including support for women with children who have experienced or survived violence, practical support to women who have been homeless or lived in poverty for a long period, assistance for women with mental health or substance abuse issues to live independently in the community, and support for women with disabilities
- information, referrals, community links including immigration and legal information
- family advocacy
- individual and group support
- workshops and seminars
- community development and outreach
Transitional Housing Support Program
- includes assistance with application process for subsidized housing in Toronto, as well as Durham, Peel and York regions
- safety planning, crisis support, advocacy
- connections to community resources
- assistance with finding furniture and household items
Advocacy, research, training, counselling, public education and awareness on gender-based violence
- advocacy, research, training and public education with focus on virtual services
- development of supports and tools for survivors of trafficking
- transformative justice initiatives for survivors of sexual violence
- research on traumatic brain injury, health and safety outcomes, and criminal legal system response to intimate partner violence
Direct Support Services for Survivors
Crisis support, referrals, peer counselling, system navigation, and opportunities for learning and advocacy
- virtually online or by phone
- support available in multiple languages
- no documents or status required
Personal Advocacy
Skills building training and workshops, peer support, and assistance gaining practical skills for systems navigation such as family courts and child welfare, for survivors of gender-based violence
C6 Peer Counselling/System Navigation
12-week online training for survivors to build self-advocacy and social action skills, and support for system navigation
SPARK: Survivor-led Practices for Awareness, Respect, and Knowledge
Corporate training program to recognize and support employees experiencing or perpetrating gender-based violence; includes workshops, interactive activities, comprehensive testing, and accreditation
Provides public legal education and accessible online legal information for 2Spirit, trans, non-binary, and gender diverse (2STNBGD) communities
- province-specific legal resources to help individuals understand their rights and navigate Canada's legal systems
- conducts national research and publishes tools, reports, and data addressing barriers faced by 2STNBGD communities
- curated listings of 2S/trans/non-binary/gender-diverse support services across Canada
- develops self-advocacy tools, including the ongoing 2S Trans+ Self Advocacy Workbook
- engages communities to inform advocacy efforts aimed at dismantling transphobic policies and systemic injustices
Toronto, ON, M5B 2B7
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
ON, M5G 2C8
Smoking cessation program available to recipients of Ontario Drug Benefits (ODB) * eligible people can visit pharmacists within their community * pharmacists create a smoking cessation plan with the patient * pharmacists coordinate access to smoking cessation aids
ON, M5G 2C8
Province-wide free anonymous counselling, information and referrals to sexual health clinics and community agencies on:
- STI's
- HIV: PrEP, PEP, point of care tests
- STI testing
- sexual safety
- risk assessment
- birth control options
- emergency contraception
- sexual activity
- relationship concerns
- planned and unplanned pregnancy
- abortion options
- sexual orientation (2SLGBTQ+)
- gender identity
Toronto, ON, M5B 0B2
Individual and group counselling, walk-in counselling, information and referral services to individuals and families; specialized services for LGBTQ community, individuals with HIV/AIDS, individuals with developmental disabilities, seniors (including seniors experiencing abuse), sexual abuse survivors, women experiencing abuse, male perpetrators of abuse, separating and divorcing families; advocacy, education, research and community development
Counselling and Support for Individuals, Couples and Families
Counselling and educational programs for those seeking support in dealing with relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions and other issues
- Violence Against Women Program
- counselling for male survivors of sexual abuse, see separate listing
- contact intake line at 416-595-9618 for information on in-person pre-booked appointments and availability of support groups, or visit website
- social reform, public education and advocacy
Families in Transition
Planned brief interventions with focus on supporting child adjustment to parental separation, divorce and remarriage , includes individual and family counselling, educational programs, support groups, mediation of parenting plans, and training and consultation for professionals working with changing families
David Kelley Services, see separate listing
Growing Up Healthy Downtown, see separate listing
Options Program, see separate listing
Seniors and Caregivers Support, see separate listing
Individual and Group Counselling for Women in Abusive Relationships
Individual and group counselling for women who have experienced partner abuse, multilingual services available, including crisis intervention, and programs for children who have witnessed partner abuse
- virtual mental health support available for women experiencing violence
Next Steps Program for Men
Group counselling for men who are or have been abusive to their partners, including alternatives to abusive behaviour, and communication skills
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict; victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
Developmental Services Passport Program, see separate listing
Toronto Ontario Region Local Passport Agency
FST services available at partner agencies
Call for information on locations, including Unison Health and Community Services, Bathurst-Finch Hub (540 Finch Ave), Working Women Community Centre, Victoria Park Hub (1527 Victoria Park Ave), Rexdale Community Health Centre (8 Taber Rd), and LAMP Community Health Centre (185 Fifth St)
- see separate listings
Toronto, ON, M5G 1K2
Combination of Aboriginal approaches to healing and clinical practices for family violence treatment and prevention
- case management - variety of services including assessments, referrals, supportive and individual counselling, advocacy
- The Mooka'am Clinic - parents, children, family and couple counselling
- Anti-human Trafficking - helps youth and women to recover, move through the system and begin their healing journey
- Women's Empowerment Circle - program for women in abusive relationships through teachings, ceremonies, case management, supportive counselling and groups
- Journey of the Peaceful Warrior - program for men to develop healthy relationships, improve self-esteem and increase knowledge and pride in Indigenous identity
- program events calendar
Child Protection Agency for the Indigenous community - see other listing
Toronto, ON, M5B 1J3
Toronto, ON, M5T 1W5
Toronto, ON, M5A 2P9
Education and Training - Offer a range of supports and services for the educational success of all Métis across Ontario beginning in early childhood, continuing through elementary school, middle school, and high school through to post-secondary education and into adulthood
Healing and Wellness - Facilitates and coordinates programs, services, and activities to address the holistic needs of Métis people in Ontario at the provincial, regional, and local levels
Toronto, ON, M5A 2E5
Resource centre
- crisis intervention
- information and referral
- urban orientation
- community outreach
- food programs
Indigenous Healthy Babies Healthy Children
- home visits for families with children birth-6 years
- auntie approach
- prenatal and postpartum support
- early education support, links to community resources and referrals
Pimaatsiwin -- drop-in for mothers and children birth-6 years
- parenting classes
- prenatal programs
- community kitchen, healthy families training and workshops
Trauma Support -- 416-963-9963 ext 249
- case management
- peer support
- peer-led support circles
- trauma counselling
Community and Family Wellness Support
- support, counselling and referrals specializing in legal assistance
- ending violence and general assistance
Cultural programming
- women's and youth hand drumming, arts and crafts, beading
- Full Moon Ceremonies, Traditional feasts
- Ojibwe language class
- fitness programs
- cultural traditions, crafts, support groups, speakers
Housing Program
- information and referral
- assistance finding and accessing safe, stable housing
Investing in Women's Futures
- self-employment and pre-employment training program
- includes skill-building workshops, educational bridging programs, traditional counselling and activities
- dress for success program
Mobility for Good -- free phones and subsidized plans to Indigenous women at risk or surviving violence, in partnership with Telus
Toronto, ON, M5B 1J3
- representation in cases involving issues of particular importance to seniors, such as long term care, hospital discharge issues, elder abuse, government pensions, income maintenance, retirement home tenancies, mental health and mental capacity issues
- assistance in dealing with government bureaucracies
- visits to home or care facility if necessary
- advocacy
- community legal education
- speakers
- law reform
- confidential
- funded by Legal Aid Ontario
Toronto, ON, M5A 2B2
ON, M5T 3A9
* pre and post natal care * immunizations * chronic disease management * diabetes
education * sexual health and education * nutrition and dietetics * counselling
and therapy for individuals, families and groups * health coaching and
education * self-management and systems navigation * physiotherapy * no OHIP
required for primary care services and most specialist referrals
ON, M5V 2R4
Anonymous HIV Testing - HIV information and testing * privacy is protected with no identification required * outreach services and education * referral to community services * pre-test counseling on how people get HIV, and what a positive or negative test result might mean * post-test counseling to discuss the results
Case Management - Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration
CHEERS - Provides youth in and from the child welfare system with support services as they transition from government care to independence
Counselling - Support clients to discover or build on their own strengths * a way to learn more about self, make changes, and improve the sense of wellbeing by reaching specific goals
Dental Services - Reduced Fee Dental Services - Basic dental services on a reduced fee schedule * services include dental examinations, radiographs, cleaning, filling, extractions, and selected root canals
Diabetes Education Program - Supports for people living with prediabetes or diabetes * one-on-one or group consultation on monitoring blood sugar levels, medications, healthy eating, exercise, and other lifestyle choices * registered nurse and dietitian on staff
Harm Reduction Programs - Harm Reduction Outreach and Satellite Programs - Teams of outreach workers provide safer drug use, safer sex, body piercing, and testosterone/steroid kits and supplies as well as water, hygiene supplies, socks and underwear, information and support * Naloxone distribution and training provided through the program
Harm Reduction Programs - Harm Reduction Room - An environment for people to discuss safer drug use and safer sex practices * referrals to programs and support in the community
Harm Reduction Programs - Supervised Consumption Services (SCS) - Harm reduction based health services that provide an environment where it is legal to possess and consume drugs via injection, intranasal (snorting) and oral (popping pills) * harm reduction supplies, education on safer drug use, overdose prevention and intervention, medical and counselling services, and referrals to housing, income support and other services
ID Clinic - Identification clinic for individuals looking to replace or obtain legal Canadian identifications, including social insurance number, birth certificate, and record of landing * in partnership with Street Health
Income Tax Clinic - Income tax filing for low-income individuals and families * self-employed not included
Niiwin Wendaanimak (Four Winds) - Indigenous Health and Wellness Program - Culturally specific Indigenous supports and access to healing ceremonies, health education with a focus on diabetes (prevention and education), case management supports, access to primary care and harm reduction supports, and social recreation activities
Pregnancy and Parenting Programs - Case Management for At-risk Pregnant and Parenting Women - Counselling, case management, support, and advocacy for pregnant and parenting women from a harm reduction perspective
Pregnancy and Parenting Programs - Great Start Together Perinatal Program - Support and education to pregnant women and new mothers
Primary Health Care - A range of health care services * no Ontario Health Insurance required for general services
Specialized Services for Homeless, Street Involved & Youth at Risk - Promotes access to health care for street involved youth * services tailored to homeless and at-risk youths
Voice Mail Program - Low cost voice mail service that allows to retrieve messages from any phone
Youth Programs - Youth Case Management - Case manager assist youth in navigating various parts of the social system, including education, employment, housing, income supports, legal and immigration
Toronto, ON, M5A 0L5
Drop-in and group services have resumed; appointment preferred - masking is not mandatory but suggested for all visitors and people who have symptoms of illness are urged to wear masks or access services online
Family Services
- intimate partner violence crisis management
- transitional housing support program
- individual and family counselling; mutual support groups
- family life education; parent and child drop-in
- women's gathering; recreational programs
Neighbourhood Support Services
- supportive counselling; information and referral
- form filling including welfare and social housing applications
- support network
- interpretation; newcomer orientation
Older Adult Services
- senior drop in
- educational workshops; interest groups
- basic technology training
- volunteering
Youth Programs
- youth employment
- life skills and leadership training
- recreational activities
Community Development
- networking and partnership
- volunteer recruitment and training
- social justice and equity; advocacy
- community outreach; community safety collaboration
- cultural and festival celebrations
