Toronto, ON, M5B 2K3
- programs for internationally trained professionals
- continuing education
- distance learning
- English as a Second Language (ESL) courses
Toronto, ON, M5G 2C2
- claimants must obtain Legal Aid certificate
- lawyer and paralegal assigned to each case
Toronto, ON, M5B 2B7
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON, M5B 0B2
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
- all services at this site can be tailored to meet the needs of all client groups
Better Jobs Ontario
Skills training and financial support for unemployed workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for Employers
- offers help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
Toronto, ON, M5B 0B2
Employment Services
- online job postings; hiring events
- pre-employment workshops
- Integrated Employment Services, see separate listings
Toronto, ON, M5B 0B2
Mental health supportive housing services:
Cooperative living arrangements in 7 downtown Toronto houses, includes single rooms, staff support and shared responsibility for meal preparation, shopping, and housekeeping
On-site high support services in 20 bachelor units for patients transitioning from hospital to community, in partnership with Centre for addiction and Mental Health (CAMH) (see separate listing)
Medium support in bachelor and one-bedroom units for clients who are able to live independently, in partnership with Mainstay Housing and St Clare's Multifaith Housing Society (see separate listings)
Pathways to Home (PTH) Program
Intensive on-site high support for long-term shelter system users with complex mental health and/or developmental disabilities, and physical health challenges, in partnership with and referral through the City of Toronto, Shelter, Support and Housing Administration (see separate listing)
- 24/7 on-site support, including access to health and mental health specialized supports
- access to peer support groups, education sessions, life skills and social/recreation activities
RISE (Recovery During Immigration and Settlement)
Short term mental health case management, in partnership with Immigration, Refugees and Citizenship Canada (see separate listing)
- individual counselling and support
- peer support
- workshops including orientation to Canadian health care system, community programming, social assistance, employment and support services
- social and recreational activities to promote integration
Toronto, ON, M5B 2E1
Online English Classes and Conversation Circles
Beginner, intermediate and high intermediate online English classes; online English conversation club
Settlement and Community Resources
- assessment, information and referral to food programs, clothing and furniture banks, employment centres, schools and education resources, health centres
- assistance with applications for government programs such as Ontario Works, Employment Insurance, Legal Aid, transitional and subsidized housing
Citizenship, Immigration and Refugee Services
- assistance with applications for citizenship, passports and protected person travel documents
- help with spouse, common-law partner and child sponsorship applications
- refugee system navigation and related procedures such as work/study permits, permanent resident applications as protected person/Convention refugee
- assistance with applications to become permanent resident based on Humanitarian and Compassionate (H&C) grounds
- help with permanent resident card and other Canadian identification forms
- assistance with study permit renewal and work permit applications for international students; information about pathways to become permanent residents
- help for migrant workers such as work permit assistance for vulnerable people
Spiritual Care
- provided through chaplain
- referral and resources for different religious communities
- one-on-one spiritual counselling
- ceremonies such as weddings, funerals and prayers
Full and part time degree, diploma, postgraduate, entrepreneurial and apprenticeship programs
- programs for internationally trained professionals
- continuing education
- distance learning
- employment services
- multiple campuses located in the Greater Toronto Area
Toronto, ON
- capacity 7
Case management and programming in partnership with Mennonite New Life Centre of Toronto, see separate listing
Support to refugee claimants in Canada and abroad
- legal assistance
- crisis intervention and emotional support
- information and referral
- newsletter, magazine
- programs for internationally trained professionals
- continuing education
- distance learning
- three campuses, and multiple sites located in Toronto
Emergency shelter, includes individualized support and group programs, meals, settlement support, assistance in securing and maintaining permanent housing, follow-up
- capacity 20
- 24 hour staff support
Provides training and employment opportunities to job seekers, incumbent workers and employers through a partnership-driven approach
Skills Development Fund Training Stream
- projects support hiring, training, and upskilling to jobseekers, apprentices, and workers
Skills Development Fund Capital Stream
- supports organizations with upgrades or construction of training centres in high-demand jobs, like the skilled trades
Toronto, ON
Emergency shelter, including meals, counselling and support, orientation and interpretation, referrals, medical support, outreach and housing support, child care
- capacity 106
- length of stay depends on need
Gender-Based Violence (GBV) Shelter, see separate listing
Toronto, ON, M4T 0A8
Independent administrative tribunal responsible for making decisions on immigration-related matters
Refugee Protection Division: panel determines refugee claims, for more detailed information, click irb.gc.ca/en/applying-refugee-protection/Pages/index.aspx
- appeals of negative decisions may be heard at Refugee Appeal Division or other bodies, for more information, click irb.gc.ca/en/filing-refugee-appeal/Pages/index.aspx
Immigration Appeal Division: hears appeals on immigration-related matters including sponsorships, removal orders, and residency obligations, for more information click irb.gc.ca/en/making-immigration-appeal/Pages/index.aspx
Detention Reviews and Admissibility Hearings: detention reviews and admissibility hearings conducted for persons believed to be inadmissible or removable from Canada; for more information, click irb.gc.ca/en/detention-hearings/Pages/index.aspx
Toronto, ON, M5G 2B3
Carrefour des Immigrants FrancoQueer
Settlement and integration programs for 2SLGBTQIA+ francophone newcomers in Ontario:
- settlement and integration services
- help with citizenship and/or refugee application process
- information, orientation and referral
- information and orientation workshops
- discussion groups and peer support, including matching with someone already settled
- social integration activities to adapt to Canadian life
- employment support services - workshops, resume coaching, interview preparation
- psychosocial support and crisis counselling
Toronto, ON, M7A 2H6
Provides support in accessing HIV medical care and medications, immigration services and other social services, as well as delivering practical support services
HIV Medical and Medication Access
- assists people living with HIV in getting connected to HIV medical care and HIV medications
- helps people access drug coverage through Ontario Works (OW), Ontario Disability Support Program (ODSP), Trillium Drug Program and free drug coverage from pharmaceutical companies
- accompany Community Members to medical appointments to provide translation, support and advocacy
- financial assistance for medical and medication costs (while finances are available)
Income Support
- help people living with HIV/AIDS access government assistance programs such as as OW, ODSP, Canada Pension Plan (CPP), Employment Insurance
- provides financial assistance for health and wellness needs
Immigration Support
- assists people living with HIV/AIDS access immigration support, including getting a legal aid certificate, referrals to lawyers who specialize in HIV
- offers language support in languages such as Spanish, Swahili, Amharic and French
- accompanies people to their immigration/legal appointments to provide interpretation, support and advocacy
- helps Community Members complete immigration applications
Food Programs
- Essentials Market weekly food bank, including pet food (member of Daily Bread Food Bank)
- Food for Life: bi-weekly meal delivery program and delivery of items from the Essentials Market
Other Support Programs
- information and referral to other services such as mental health, housing, employment and legal services
- pet programs including financial assistance for vet bills, pet food, referrals to vets with discounted services, low cost spay/neutering and foster program in partnership with the Toronto Humane Society, see separate listing
- free haircuts on-site
- harm reduction kits, including used equipment drop-off and safer sex supplies on-site
Complementary Therapies
- hosts on-site free massage and acupuncture clinics in partnership with local colleges
Educational and Cultural Groups
- offers the Hassle Free HIV+ Women's Group as well as the Golden Girls Group for HIV+ Women over 60
- provides educational workshops for people living with HIV around HIV disclosure, U=U and harm reduction
- Saturday Social Club - play games and socialize
Engagement and Volunteer Programs
- opportunities for Community Members to volunteer and/or become Community Mobilizers
- engagement/volunteer programs including POWER (Positive Women's Empowerment and Resiliency) program, Men's Health, PHA Patient Instructor health educator program, front desk, Essentials Market, delivery and Therapeutic Care
Toronto, ON, M5A 1S1
Access Centre for Internationally Educated Health Professionals - Services to help Internationally Educated Health Professionals become employed in their profession or in another career * services include workshops, information sessions and online resources
Toronto, ON, M5C 1Y2
Toronto, ON, M5A 4K3
HIV/AIDS prevention and support services
- sexual health education, health promotion workshops, safer sex supplies
- one-on-one support, support groups, referral
- form filling, settlement services, interpretation and translation
- financial support including contingency fund
- capacity building and training
SAFE Program - non-judgemental check-in service for personal security, www.asaap.ca/safeprogram for more information
Toronto, ON, M5A 1P4
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Toronto, ON, M5T 2Z5
Connects internationally trained immigrants (ITIs) with established professionals in Canada, enabling them to navigate the complexities of the Canadian labour market through targeted mentorship in their specific fields.
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Mentoring Partnership
- matches immigrants with established professionals in their fields
- provides information and online registration for potential mentors
- offers instructions for those looking for a mentor
- includes mentorship tools and resources
Toronto, ON, M5B 1J3
Integration -- integration pack includes settlement tools and workshops
- cultural skills training for francophone newcomers
- IKUEN community kitchen
- Café branding -- showcasing skills and talents
- English café
- Rapid response -- settlement assistance for african refugees
- housing support including a furniture bank
Economic development
- entrepreneurship program, business acumen and economic development
- networking evenings
- luncheon meetings about employability
- counselling and mentoring
- information and referral
Conferences
- annual bilingual conference Résolutions: "Overcoming racism together"
- Francophone Human Capital Forum
Toronto, ON, M5A 1E3
Pre-employment development programs including career exploration and setting goals, assistance with training sessions and skills and/or education upgrading, and individual assistance in addressing barriers to employment, health and housing
- hands-on training and work experience
- hospitality employment training
- peer training programs
- newcomer employment programming
- drop-in services
- one on one employment services
Toronto, ON, M5A 2V2
Short term emergency shelter, including meals, information and referral, settlement orientation, assistance with immigration procedures, housing search, life skills development, and in-house health clinic for residents
- capacity 60
Satellite Shelter: short term emergency shelter at 250 Queen St E
- capacity 34 single men
- services and meals at main location
Family Shelter: shelter for families at 165 Grange Ave
- capacity of approximately 225 persons, 78 rooms
Outreach Program: for refugees in shelters and follow-up service to clients who have moved into the community
Housing Stabilization Program: ensures clients find the health care or financial supports they need to maintain housing
Transitional Housing Program: 52 supportive housing units for clients needing longer term support up to 2 years
- single or shared accommodation
- coordinated, specialized supports to help residents integrate
- by referral from shelter
Youth Skills for Life: for refugees 16-24 years separated from their families, includes life skills, counselling and social activities to build support network and integrate into community

