Toronto, ON, M5G 2B3
Carrefour des Immigrants FrancoQueer
Settlement and integration programs for 2SLGBTQIA+ francophone newcomers in Ontario:
- settlement and integration services
- help with citizenship and/or refugee application process
- information, orientation and referral
- information and orientation workshops
- discussion groups and peer support, including matching with someone already settled
- social integration activities to adapt to Canadian life
- employment support services - workshops, resume coaching, interview preparation
- psychosocial support and crisis counselling
Toronto, ON, M5B 0B2
Mental health supportive housing services:
Cooperative living arrangements in 7 downtown Toronto houses, includes single rooms, staff support and shared responsibility for meal preparation, shopping, and housekeeping
On-site high support services in 20 bachelor units for patients transitioning from hospital to community, in partnership with Centre for addiction and Mental Health (CAMH) (see separate listing)
Medium support in bachelor and one-bedroom units for clients who are able to live independently, in partnership with Mainstay Housing and St Clare's Multifaith Housing Society (see separate listings)
Pathways to Home (PTH) Program
Intensive on-site high support for long-term shelter system users with complex mental health and/or developmental disabilities, and physical health challenges, in partnership with and referral through the City of Toronto, Shelter, Support and Housing Administration (see separate listing)
- 24/7 on-site support, including access to health and mental health specialized supports
- access to peer support groups, education sessions, life skills and social/recreation activities
RISE (Recovery During Immigration and Settlement)
Short term mental health case management, in partnership with Immigration, Refugees and Citizenship Canada (see separate listing)
- individual counselling and support
- peer support
- workshops including orientation to Canadian health care system, community programming, social assistance, employment and support services
- social and recreational activities to promote integration
Toronto, ON, M5B 2K3
- programs for internationally trained professionals
- continuing education
- distance learning
- English as a Second Language (ESL) courses
Toronto, ON, M5B 0B2
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
- all services at this site can be tailored to meet the needs of all client groups
Better Jobs Ontario
Skills training and financial support for unemployed workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for Employers
- offers help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
Toronto, ON, M5B 0B2
Employment Services
- online job postings; hiring events
- pre-employment workshops
- Integrated Employment Services, see separate listings
Toronto, ON, M5G 2C2
- claimants must obtain Legal Aid certificate
- lawyer and paralegal assigned to each case
Toronto, ON, M5A 4K3
HIV/AIDS prevention and support services
- sexual health education, health promotion workshops, safer sex supplies
- one-on-one support, support groups, referral
- form filling, settlement services, interpretation and translation
- financial support including contingency fund
- capacity building and training
SAFE Program - non-judgemental check-in service for personal security, www.asaap.ca/safeprogram for more information
Toronto, ON, M4Y 2C9
New to Canada - One-On-One Settlement Coordination for LGBTQ+ newcomers
- help with immigration forms about hearing, housing, employment, education
- by appointment
- weekly program designed for Convention Refugees and Permanent Residents
- sessions explore issues related to settlement in Canada
Among Friends LGBTQ+ Refugee Support Group
- weekly presentations and information sessions on topics such as immigration/refugee law, employment and accessing healthcare
- light meal provided during sessions
Toronto, ON, M5T 2Z5
Connects internationally trained immigrants (ITIs) with established professionals in Canada, enabling them to navigate the complexities of the Canadian labour market through targeted mentorship in their specific fields.
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Mentoring Partnership
- matches immigrants with established professionals in their fields
- provides information and online registration for potential mentors
- offers instructions for those looking for a mentor
- includes mentorship tools and resources
Toronto, ON
- capacity 7
Case management and programming in partnership with Mennonite New Life Centre of Toronto, see separate listing
Support to refugee claimants in Canada and abroad
- legal assistance
- crisis intervention and emotional support
- information and referral
- newsletter, magazine
- programs for internationally trained professionals
- continuing education
- distance learning
- three campuses, and multiple sites located in Toronto
Emergency shelter, includes individualized support and group programs, meals, settlement support, assistance in securing and maintaining permanent housing, follow-up
- capacity 20
- 24 hour staff support
Provides training and employment opportunities to job seekers, incumbent workers and employers through a partnership-driven approach
Skills Development Fund Training Stream
- projects support hiring, training, and upskilling to jobseekers, apprentices, and workers
Skills Development Fund Capital Stream
- supports organizations with upgrades or construction of training centres in high-demand jobs, like the skilled trades
Full and part time degree, diploma, postgraduate, entrepreneurial and apprenticeship programs
- programs for internationally trained professionals
- continuing education
- distance learning
- employment services
- multiple campuses located in the Greater Toronto Area
Toronto, ON, M5S 1A1
- programs for internationally trained professionals
- continuing education
- distance learning
- three campuses located in the Greater Toronto Area
Toronto, ON, M5B 2B7
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON
Emergency shelter, including meals, counselling and support, orientation and interpretation, referrals, medical support, outreach and housing support, child care
- capacity 106
- length of stay depends on need
Gender-Based Violence (GBV) Shelter, see separate listing
Toronto, ON, M5B 2E1
Online English Classes and Conversation Circles
Beginner, intermediate and high intermediate online English classes; online English conversation club
Settlement and Community Resources
- assessment, information and referral to food programs, clothing and furniture banks, employment centres, schools and education resources, health centres
- assistance with applications for government programs such as Ontario Works, Employment Insurance, Legal Aid, transitional and subsidized housing
Citizenship, Immigration and Refugee Services
- assistance with applications for citizenship, passports and protected person travel documents
- help with spouse, common-law partner and child sponsorship applications
- refugee system navigation and related procedures such as work/study permits, permanent resident applications as protected person/Convention refugee
- assistance with applications to become permanent resident based on Humanitarian and Compassionate (H&C) grounds
- help with permanent resident card and other Canadian identification forms
- assistance with study permit renewal and work permit applications for international students; information about pathways to become permanent residents
- help for migrant workers such as work permit assistance for vulnerable people
Spiritual Care
- provided through chaplain
- referral and resources for different religious communities
- one-on-one spiritual counselling
- ceremonies such as weddings, funerals and prayers
Toronto, ON, M5B 1J3
Integration -- integration pack includes settlement tools and workshops
- cultural skills training for francophone newcomers
- IKUEN community kitchen
- Café branding -- showcasing skills and talents
- English café
- Rapid response -- settlement assistance for african refugees
- housing support including a furniture bank
Economic development
- entrepreneurship program, business acumen and economic development
- networking evenings
- luncheon meetings about employability
- counselling and mentoring
- information and referral
Conferences
- annual bilingual conference Résolutions: "Overcoming racism together"
- Francophone Human Capital Forum
Supports internationally trained immigrants with obtaining commensurate employment in regulated and non-regulated professions and trades
- occupation-specific technical training, workplace culture and communication training
- licensure examination preparation
- connections to professions in Canada through mentorships, internships, clinical placements, and networking events
Toronto, ON, M5T 1C3
Social Services
- women and girls empowerment programs
- employment and support programs
- community workshops
Language Training and Settlement Services -- assistance to immigrants and newcomers including
- settlement services and referrals
- guidance in form filling
- citizenship test classes
Seniors' Services
- advocacy, supportive counselling, income tax clinic
- fitness and cultural activities
- seniors' digital connection and technology clinic
Recreational Facilities and Programs
- fully equipped fitness centre
- swimming pool with lessons
- fitness programs such as pilates, yoga, and gym for badminton and basketball
Youth Programs
- leaders in training program, youth council
Children's Programs
- afterschool program
- children's day camp during spring, summer and summer breaks
- activity classes afterschool also available
Day Care Music and Arts School
- classes for various musical instruments, arts, and dance for all ages
Licensed child care
Toronto, ON, M4T 0A8
Independent administrative tribunal responsible for making decisions on immigration-related matters
Refugee Protection Division: panel determines refugee claims, for more detailed information, click irb.gc.ca/en/applying-refugee-protection/Pages/index.aspx
- appeals of negative decisions may be heard at Refugee Appeal Division or other bodies, for more information, click irb.gc.ca/en/filing-refugee-appeal/Pages/index.aspx
Immigration Appeal Division: hears appeals on immigration-related matters including sponsorships, removal orders, and residency obligations, for more information click irb.gc.ca/en/making-immigration-appeal/Pages/index.aspx
Detention Reviews and Admissibility Hearings: detention reviews and admissibility hearings conducted for persons believed to be inadmissible or removable from Canada; for more information, click irb.gc.ca/en/detention-hearings/Pages/index.aspx
Toronto, ON, M4X 1G3
Settlement services
- information and referral
- employment services
- computer classes
- housing support
Counselling services and support
- one-on-one counselling for mental health support
- counselling
Kids program for children and youth 4-13 years, social and recreational activities
Medical and health
- family doctor clinic
Language classes
- English conversation group
Services provided by partner agencies, including Sherbourne Health, TNO - The Neighborhood Organizations -- see separate listings
also Progress Place, St James Town Service Providers Network and others
Toronto, ON, M4W 2G8
Lending, reference and research libraries
- materials in print and other various formats including multiple languages
- additional library services
- community programs
Branch Locations
Library Services: bookmobile and home library services
- computers
- Internet access, including free Wi-Fi
- digital services
- online research
- special collections
- musical instrument lending library
- meeting rooms
Community Programs: classes, workshops, outreach programs and exhibits
- English as a Second Language (ESL) classes
- literacy
- homework help
- seasonal income tax clinics
- Library Settlement Partnerships: outreach program offering settlement information and referral
Tech Help: call Answerline 416-397-5981 Monday-Friday 9 am-8 pm, Saturday 9 am-4:30pm
- staff provides quick answers over the phone to tech questions
- if longer help session required, contact local branch
