Toronto, ON, M5T 2C2
Matches groups of volunteers with refugee newcomers for up to six months of social and integration support, including
- English language practice
- tutoring for young learners
- job search assistance including resume building, job searching, interview preparation
- support with system navigation (education, health care)
- cultural transition support
- social support and community involvement
- social events and recreation activities
- support available in-person and virtually
Toronto, ON, M5R 3G7
Programs and services
- information and referral
- settlement services and orientation for refugees and immigrants
- life skills
- assistance in accessing government and community services
- advocacy
- income tax clinic
- available in March and April only
- individual and family counselling
- case management for assaulted women
- parenting groups
- group activities for seniors
- family summer program
- family education and support groups
Food Bank: groceries for residents of catchment area only
- member of Daily Bread Food Bank and Second Harvest Food Support Committee
Toronto, ON, M5S 2T9
- information and referral
- individual counselling
- job search assistance, newcomer job search resources
- health and family services support
- information and orientation group workshops
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
ON, M5T 3A9
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
ON, M5T 3A9
Community and Health Promotion Services - Focus on newcomers, women, families with children birth-6 years * peer outreach and support * parenting and parent-child groups * food skills groups * health education * prenatal nutrition and support * lesbian, gay, bisexual, trans and queer (LGBTQ) services * expressive arts * research and advocacy on newcomer, immigrant and refugee issues
Non-Insured Clinic (NIC) - Toronto Downtown - The Non-Insured Clinic (NIC), previously the Non-Insured Walk-In Clinic (NIWIC), offers confidential primary care services to immigrants and refugees in Toronto who do not have health insurance or coverage under the Ontario Health Information Program.
Primary Care Services - Medical and nursing assessment, prevention and treatment * pre and post natal care * immunizations * chronic disease management * diabetes education * sexual health and education * nutrition and dietetics * counselling and therapy for individuals, families and groups * health coaching and education * self-management and systems navigation * physiotherapy * no OHIP required for primary care services and most specialist referrals
Settlement Services - Orientation to community * needs and eligibility assessments * settlement related information * support navigating health and government systems * LGBTQ+ settlement * referral to housing, legal and employment services * one-on-one settlement support * group information sessions
Services and Programs:
- AccessPoint on Danforth (APOD)
- AccessPoint on Jane (APOJ)
- Interpretation and Translation Services
Toronto, ON, M5T 2N8
- counselling
- information and referral
- interpretation
- advocacy
- orientation sessions
- community education workshops
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and transportation assistance available -- see separate entry
- peer training and development centre
- newcomer services
- LINC classes
- youth justice programs and supports
- art studio
Toronto, ON, M6G 1C4
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral - employment, housing, health, legal
- crisis intervention and supportive counselling
English as a Second Language (ESL) Instruction
- variety of ESL classes
- part time and full time classes
- citizenship preparation classes
- CAAT (Canadian Adult Achievement Test)
- ESL for work permit holders and visitors
Toronto, ON, M6G 1C4
Case management for government assisted refugees for 12 months to help transition to life in Canada
- orientation, life skills and settlement services
- information and referral regarding services at other agencies
- accompaniment to appointments and interpretation/translation
Centre for French speaking women
Services for Victims of Violence and/or Sexual Assault
- individual counselling
- emotional support and accompaniment
Community Programs (for all francophone women)
- sexual assault prevention in primary and secondary schools
- sexual assault prevention within the community
- volunteer opportunities
Services for Newcomer, Immigrant and Refugee Women
- settlement services for French-speaking immigrant and refugee women
- accompaniment to settlement related appointments
- Action Femmes -- social and education group for newly arrived refugee and immigrant women who are feeling isolated
Transitional and Housing Support Program for Women who are Victims of Violence
- assistance in finding housing
ÉLAN Program
- employment preparation for all Francophone women in search of employment
- computer courses
Tremplin Program
- self-employment and entrepreneurship workshops
Family Court Support Worker Program
- information on the family court process
- assistance in documenting the history of abuse for family court proceedings
- referral to specialized services and supports in the community
- safety planning
- accompaniment of the victim to court proceedings, if necessary
Toronto, ON, M5T 3A8
Assists newcomers to adapt to life in Canada
Settlement Services
- orientation and cultural transition counselling services
- information and referral
- translation and interpretation - on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation
- free annual income tax clinic for newcomers and seniors with low incomes
- free credential assessments through World Education Services (WES) for Permanent Residents and Convention Refugees educated from Afghanistan, Eritrea, Iraq, Palestine, Sudan, Syria, Türkiye, Ukraine, and Venezuela
- free commissioner of oaths services for select documents; call to inquire
Language and Skills Training
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA -- see separate entry
Community Connections
- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
Community Services
- programs for youth, seniors, and women
- EarlyON parenting program
- recreation activities, workshops and seminars, volunteer training program, and heritage program for children
The Wellness Oasis
- short-term individual counselling for Convention refugees and landed immigrants
- wellness sessions on mental and physical health
Community Engagement and Volunteering
- professional and personal skills development through orientations and trainings
- opportunities to expand social and professional networks
- obtain community service hours for Ontario secondary diploma requirement
Youth Employment Services
- employment support services to youth 15-30 years facing barriers such as language, culture, accessibility, mental health and/or other challenges
- financial assistance to help eligible youth with expenses such as travel, Internet, mobile devices and/or emergency aid
- free recruitment services for employers across a range of industries including job description writing, job postings, pre-screening of candidates
- wage subsidies of up to $10/hour over the job placement term
Toronto, ON, M6H 3J1
Settlement services
- English language classes (LINC)
- one on one information and referral, orientation
- counselling
- documentation
- social assistance applications
- interpretation
- information sessions and workshops
Women support groups
- counselling and support groups for assaulted women
- Spanish-speaking seniors club
- Portuguese-speaking seniors group
- groups for Portuguese-speaking, Spanish-speaking and Mandarin-speaking women
- wellness and fitness program
- advocacy and public education
- community development
Home Instruction for Parents of Preschool Youngsters (HIPPY) -- in-home school readiness program for low income families, serving Jane and Finch, Malvern, Thorncliffe and Toronto West
Tutoring program -- for students of Portuguese or Spanish-speaking heritage
Live-in Caregiver support program -- individual support, employment and employer related issues, employment training opportunities
Community engagement -- community led activities, volunteering, leadership development for youth, women and seniors
Toronto, ON, M6J 3A2
Settlement services
Individual assistance with immigration, orientation and other settlement-related issues
- information and referral
- identification documents, applying for government benefits/services, housing, legal issues and accessing healthcare services
- employment education and support
- group settlement sessions
- client advocacy support
Group activities for newly arrived immigrants and refugees (all ages)
Trained and experienced volunteer mentors assist with language learning in English language settlement groups, orienting to new community, and establishing social and professional networks
- volunteering and civic engagement
- financial literacy
- skills and career development
- free immigration legal clinics
Newcomer Youth Program for youth 13-30 years
- leadership training
- entrepreneurship
- homework club
- one-to-one help with resume writing and job search skills
- post-secondary and scholarship applications
- cooking classes
- mentorship
- sports clubs and recreation
- art and design activities
- volunteer program
- civic engagement activities
- individual and group mental health and wellness support
Toronto, ON, M5T 3B3
Settlement services for newcomers and international students including workshops for the immigrant community
Youth Employment Services
- internships
- summer jobs
- job skills workshops including resumes and interviewing skills
Senior Support
- builds awareness of available resources
- social well-being and mental health support
Community Events
- outreach and cultural activities
- indoor stage events
- outdoor activities: performances, entertainment, speakers, music, food,
- social celebrations
- adult and youth volunteer opportunities
Some programs and services provided off-site
Toronto, ON, M4W 2G8
Lending, reference and research libraries
- materials in print and other various formats including multiple languages
- additional library services
- community programs
Branch Locations
Library Services: bookmobile and home library services
- computers
- Internet access, including free Wi-Fi
- digital services
- online research
- special collections
- musical instrument lending library
- meeting rooms
Community Programs: classes, workshops, outreach programs and exhibits
- English as a Second Language (ESL) classes
- literacy
- homework help
- seasonal income tax clinics
- Library Settlement Partnerships: outreach program offering settlement information and referral
Tech Help: call Answerline 416-397-5981 Monday-Friday 9 am-8 pm, Saturday 9 am-4:30pm
- staff provides quick answers over the phone to tech questions
- if longer help session required, contact local branch
Toronto, ON, M4W 2G8
Adult reference and research library with materials in over 80 languages
- access to computers, Internet, printers
- information and programs for newcomers
- job search programs and materials
- language learning materials
- arts, picture and video collections
Services for People with Disabilities: equipment, collections
Digital Innovation Hub: 3D printing, sound and video production, green screen technology
- self-publishing press
IntelliSearch: 416-393-7241; customized bibliographic search service providing quick access to databases, fee
Book a Librarian: service for personal assistance with information needs
Marilyn and Charles Baillie Special Collections Centre: includes the Arthur Conan Doyle Collection and the Baldwin Collection of Canadiana
Bram and Bluma Appel Salon: event rentals space
Toronto, ON, M6J 1Y2
Settlement and Adaptation Services
- information and referral, orientation, housing referrals
- one to one gambling counselling and workshops
- translation and interpretation
- documentation, form filling
- outreach, social development program, educational workshops, career mentoring
- employment counselling
- resume preparation, job search techniques
- access to telephone, fax, photocopier
- assistance obtaining certification of education and/or trade documents
Toronto, ON, M5T 1C3
Social Services
- women and girls empowerment programs
- employment and support programs
- community workshops
Language Training and Settlement Services -- assistance to immigrants and newcomers including
- settlement services and referrals
- guidance in form filling
- citizenship test classes
Seniors' Services
- advocacy, supportive counselling, income tax clinic
- fitness and cultural activities
- seniors' digital connection and technology clinic
Recreational Facilities and Programs
- fully equipped fitness centre
- swimming pool with lessons
- fitness programs such as pilates, yoga, and gym for badminton and basketball
Youth Programs
- leaders in training program, youth council
Children's Programs
- afterschool program
- children's day camp during spring, summer and summer breaks
- activity classes afterschool also available
Day Care Music and Arts School
- classes for various musical instruments, arts, and dance for all ages
Licensed child care
Toronto, ON, M6C 1C7
Immigrant, Refugee and Settlement Hub@791 (IRS): programs and services to support the integration of newcomers, including employment
- settlement information and orientation
- mentoring for change: volunteer mentoring for skilled, internationally educated Newcomers newcomers
- LINC Language Instruction for Newcomers: CLB 4 in-person; CLB 5/6 online
- short-term counselling and mental health workshops
Employment Ontario: Integrated Employment Services (see separate entry)
Career Skills:
- upskilling, career advancement, and business growth
- small group courses
AI Upskilling Program
Youth Programs
- youth climate action ambassadors
Black Communities:
- Black community action program
- Black women in data analytics
- Black youth in STEAM
- Ubuntu in Dementia care
Skills for Employment: 2-week employment workshops for job-ready individuals
Pre-Apprenticeship Training Programs: call or check website for information on current programs and locations, eligibility requirements and registration dates
- includes employment preparation and work placement
- Other skilled trade development and exploration available
Arrive Ready Pre-Arrival Program - free online services designed to support individuals approved for immigration to Canada
- essential information to help newcomers prepare for their transition, including guidance on employment, settlement resources, and life in Canada
Toronto, ON, M5V 3B1
Needs assessment and Information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
- community support through volunteer befriending, conversation circles to practice French
- help with connecting to language classes
- workshops to reduce stress of adjusting to Canadian culture
- Citizenship Preparation -- offers courses, tests and activities to help newcomers prepare for the citizenship test
Bridging services -- connects skilled or internationally trained professional newcomers to employment with job placements, mentorship, volunteering and networking connections in their preferred fields
Settlement Workers in Schools -- assists newcomer students and their families with settling into schools and the community; offers outreach program based in elementary and secondary schools from mid-August to end of June
Toronto, ON, M5G 2B3
Carrefour des Immigrants FrancoQueer
Settlement and integration programs for 2SLGBTQIA+ francophone newcomers in Ontario:
- settlement and integration services
- help with citizenship and/or refugee application process
- information, orientation and referral
- information and orientation workshops
- discussion groups and peer support, including matching with someone already settled
- social integration activities to adapt to Canadian life
- employment support services - workshops, resume coaching, interview preparation
- psychosocial support and crisis counselling
Toronto, ON, M6J 3K6
Community Services
- needs assessment and information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
Translation and Interpretation Services
- professionally trained interpreters with expertise in health, community and social services
- translation and revision
- immediate over the phone interpretation
Afghan Women's Support Program - provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Seniors Program
- counselling and referral
- seniors helping seniors
Youth Empowerment Program
- monthly discussion group on issues such as employment, school problems
- community collaboration with police and others
- information about school choices, postsecondary education, employment
- mentorship program
Volunteer and TV Broadcasting Program Assistance- television broadcasts Friday nights and Saturdays
Toronto, ON, M5T 2W6
Newcomer Services Settlement Program
- information and orientation
- translation and interpretation
- referral to community resources
- assistance in filling out forms including the health card, permanent resident card renewal and Canadian citizenship application
- supportive counselling
- employment related services
- information workshops
- income tax preparation for low income newcomers
Newcomer Youth Programs: youth 12-17 years
- athletics and recreation
- tutoring/homework help
- gaming programs
- newcomer youth drop-in program
- educational workshops
- summer Newcomer leader-in-training program
Toronto, ON, M4Y 2C9
New to Canada - One-On-One Settlement Coordination for LGBTQ+ newcomers
- help with immigration forms about hearing, housing, employment, education
- by appointment
- weekly program designed for Convention Refugees and Permanent Residents
- sessions explore issues related to settlement in Canada
Among Friends LGBTQ+ Refugee Support Group
- weekly presentations and information sessions on topics such as immigration/refugee law, employment and accessing healthcare
- light meal provided during sessions
Toronto, ON, M5B 0B2
Mental health supportive housing services:
Cooperative living arrangements in 7 downtown Toronto houses, includes single rooms, staff support and shared responsibility for meal preparation, shopping, and housekeeping
On-site high support services in 20 bachelor units for patients transitioning from hospital to community, in partnership with Centre for addiction and Mental Health (CAMH) (see separate listing)
Medium support in bachelor and one-bedroom units for clients who are able to live independently, in partnership with Mainstay Housing and St Clare's Multifaith Housing Society (see separate listings)
Pathways to Home (PTH) Program
Intensive on-site high support for long-term shelter system users with complex mental health and/or developmental disabilities, and physical health challenges, in partnership with and referral through the City of Toronto, Shelter, Support and Housing Administration (see separate listing)
- 24/7 on-site support, including access to health and mental health specialized supports
- access to peer support groups, education sessions, life skills and social/recreation activities
RISE (Recovery During Immigration and Settlement)
Short term mental health case management, in partnership with Immigration, Refugees and Citizenship Canada (see separate listing)
- individual counselling and support
- peer support
- workshops including orientation to Canadian health care system, community programming, social assistance, employment and support services
- social and recreational activities to promote integration
Toronto, ON
- capacity 7
Case management and programming in partnership with Mennonite New Life Centre of Toronto, see separate listing
