Toronto, ON, M6M 3W3
Settlement Services
- information and referral
- assistance with government forms
- interpretation for Ontario Works telephone interviews
- translation of documents, invitation letters, travel permits, affidavits
- wellness sessions
- volunteer placements
Toronto, ON, M6S 1P6
Settlement Services
- reception and arrival orientation
- assistance with housing, banking and other needs
- referral to government and community services
- form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing and Ontario Works
- help to restore lost or stolen documents
- translation and interpretation
- information and referral to employment services
- seasonal income tax clinic
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry
- classes full or part-time, day or evening
- childminding available during day
Toronto, ON, M6S 1P7
Social services
- information and supportive referrals
- translation and interpretation by appointment
- help with applications for eligible government benefits
- newcomer assistance to find accommodation and jobs
- seasonal income tax clinic
- friendly visiting for seniors in long-term care facilities and homes for the aged
- community awareness of other relevant programs and events
Social/recreational
- seniors recreation program
- language classes
- computer tutoring
Toronto, ON, M6N 1J3
Settlement Services, email [email protected] or [email protected]
- information and help filling out forms and documents including applications for citizenship or permanent resident card, child tax benefit
- citizenship preparation classes
- translation and interpretation in Vietnamese, Spanish and Farsi
- English conversation circle
- legal information support
- year round income tax clinic
- Job Search Preparation and Training - developing strong job search strategies and workplace communication skills, with an online or in-class option
- Employment Counselling - resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks
Seniors Services, email [email protected]
- health information workshops
- information and form filling for seniors' benefits
- exercise and fitness programs, field trips
VWAT Youth Leadership Program, email [email protected]
- leadership training, skill building workshops
- sports programs, field trips
- youth led workshops or events
- volunteer opportunities
Cultural Events - Two Sisters Commemoration, Lanterns Festival, Lunar New Year Celebration
Toronto, ON, M9N 1V8
- immigration and sponsorship issues
- job training; business and community economic development
- anti-racism program
- health and nutrition information
- accompaniment to services; translation and interpretation
- housing referrals; legal information
- newcomer mental health advice, support and referrals
- culturally appropriate family counselling
Program Without Walls - Saturday nutrition/cooking program at various locations; volunteer opportunities
Seniors Program - nutrition, health awareness, workshops, recreation
Toronto, ON, M6H 4K3
Women-led organization providing support to South Asian and racialized women in the language of the client's choice
Violence Against Women Program: counselling and referral for assaulted women, social assistance, crisis intervention, immigration assistance
- health education and promotion
- multicultural wellness support groups
- life skills support group; sewing collective
- seniors group for all South Asian women
- youth group for girls, homework club for children
- first language literacy instruction
- job search workshops, employment assistance and counselling
- legal clinic -- advice on family law, immigration, custody, child support, abuse, legal education workshops
Intersectional Services
- settlement services, information and referral, translation and interpretation, advocacy, group activities
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
- year-round income tax clinic for individuals and families with low incomes
- food bank, member of the Daily Bread Food; emergency food including South Asian dry goods provided to those in need on alternate Tuesdays; call ahead for details
- volunteer opportunities
Satellite location at Frontline Community Services (see separate listing), 2761 Markham Road, Scarborough
Toronto, ON, M6E 3P2
Services to enable immigrants and refugees to attain self-sufficiency including orientation, settlement services, counselling, employment assistance, education and skills training
COSTI Languages Bureau, 647-827-1287, [email protected]
- translation, interpretation, typesetting
- over 100 languages
- commercial
Various services provided at several Toronto, York Region and Peel Region locations
Toronto, ON, M6H 3L9
- information and referral; community orientation for refugees
- translation and interpretation
- informal counselling, newcomer parent counselling
- help to locate and access mental health services, health promotion
- newcomer student academic support and tutoring
- recreation, cultural activities
- volunteer training and development
Seniors education and recreation program, form filling, advocacy
Toronto, ON, M6H 3J1
Settlement services
- English language classes (LINC)
- one on one information and referral, orientation
- counselling
- documentation
- social assistance applications
- interpretation
- information sessions and workshops
Women support groups
- counselling and support groups for assaulted women
- Spanish-speaking seniors club
- Portuguese-speaking seniors group
- groups for Portuguese-speaking, Spanish-speaking and Mandarin-speaking women
- wellness and fitness program
- advocacy and public education
- community development
Home Instruction for Parents of Preschool Youngsters (HIPPY) -- in-home school readiness program for low income families, serving Jane and Finch, Malvern, Thorncliffe and Toronto West
Tutoring program -- for students of Portuguese or Spanish-speaking heritage
Live-in Caregiver support program -- individual support, employment and employer related issues, employment training opportunities
Community engagement -- community led activities, volunteering, leadership development for youth, women and seniors
Toronto, ON, M5T 2W6
Newcomer Services Settlement Program
- information and orientation
- translation and interpretation
- referral to community resources
- assistance in filling out forms including the health card, permanent resident card renewal and Canadian citizenship application
- supportive counselling
- employment related services
- information workshops
- income tax preparation for low income newcomers
Newcomer Youth Programs: youth 12-17 years
- athletics and recreation
- tutoring/homework help
- gaming programs
- newcomer youth drop-in program
- educational workshops
- summer Newcomer leader-in-training program
Toronto, ON, M6B 4J5
Toronto, ON, M6J 3K6
Community Services
- needs assessment and information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
Translation and Interpretation Services
- professionally trained interpreters with expertise in health, community and social services
- translation and revision
- immediate over the phone interpretation
Afghan Women's Support Program - provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Seniors Program
- counselling and referral
- seniors helping seniors
Youth Empowerment Program
- monthly discussion group on issues such as employment, school problems
- community collaboration with police and others
- information about school choices, postsecondary education, employment
- mentorship program
Volunteer and TV Broadcasting Program Assistance- television broadcasts Friday nights and Saturdays
Toronto, ON, M3L 1B2
Language and skills training courses available in-person and online
Participates in LINC (Language Instruction for Newcomers to Canada) in English upon assessment by YMCA of Greater Toronto -- see separate entry
- daytime and evening programs available
- childminding available for eligible candidates
- LINC for Women
- conversation circle
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral -- employment, housing, health, legal
- crisis intervention and supportive counselling
Toronto, ON, M6J 1Y2
Settlement and Adaptation Services
- information and referral, orientation, housing referrals
- one to one gambling counselling and workshops
- translation and interpretation
- documentation, form filling
- outreach, social development program, educational workshops, career mentoring
- employment counselling
- resume preparation, job search techniques
- access to telephone, fax, photocopier
- assistance obtaining certification of education and/or trade documents
Toronto, ON, M6K 1L8
Settlement Services
- information and newcomer' orientation; group information sessions on settlement
- referrals to access other programs and services
- interpretation
- support with applications to government programs and services
- settlement counselling; family reunification support
- English conversation classes
- computer skills training; life skills seminars
- employment counseling
- career exploration, goal setting and planning
- job search assistance and workshops e.g LinkedIn workshops
- networking with employers
- resume and cover letter preparation, mock interviews
- labour market information and exploration
- referral to other employment-related information and programs
- leadership training and workshops, education and information sessions on topics relevant to youth
- summer activities and festive seasonal celebrations
- financial literacy training, financial planning support for post-secondary education
- career planning, academic support
- life coaching, supportive counselling
- information sessions on topics that impact family wellbeing
- leadership training and workshops, skills development
- supportive counselling
- support for women in abusive relationships
- social, recreation and wellness programs
- information and support in applying for Old Age Security, Canada Pension Plan, Guaranteed Income Supplement, seniors housing
- supportive counselling
Toronto, ON, M6K 1M1
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes and facilitation of ceremonies
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Settlement services are also available to newcomers from the Ukraine who have come to Canada through the Canada-Ukraine Authorization for Emergency Travel (CUAET)
Employment Services
- assessment and employment counselling
- job search training, resume preparation, workshops
- referral to employment centres
- access to computers, Internet, fax, photocopier
Newcomer Youth Program
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring (suspended until further notice)
- youth leadership development
Income Tax Support
- year-round income tax clinic by appointment for individuals and families with low incomes
- seasonal income tax clinic with West Neighbourhood House
Educational and Cultural Activities
- workshops and information on Canadian culture and multicultural diversity
- annual events and recognition of global celebrations
- anti-racism and access and equity programs
- community events, festivals and celebrations
Child Minding Training Program: in partnership with Davenport Perth Neighbourhood and Community Health Centre, and Queen West Community Health Centre
Seniors Programs
- Saturday social and exercise program
- Tibetan Seniors Program
- Tai Chi, Line Dance and Yoga
- Thursday afternoon English conversation class for Tibetan seniors
- drop-in facility and social, emotional and settlement support for seniors
Toronto, ON, M6K 1L5
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Newcomers from the Ukraine who came to Canada via the Canada-Ukraine Authorization for Emergency Travel (CUAET) can also receive settlement services
Employment Support Services
- assessment and employment counselling
- job search training, resume preparation, workshops
- referral to employment centres
- access to computers, Internet, fax, photocopier
Newcomer Youth Program
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring - suspended until further notice
- youth leadership development
Income Tax Support
- year round income tax clinic by appointment for individuals and families with low incomes
- seasonal income tax clinic with West Neighbourhood House
Educational and Cultural Activities
- workshops and information on Canadian culture and multicultural diversity
- annual events and recognition of global celebrations
- anti-racism and access and equity programs
- community events, festivals and celebrations
Toronto, ON, M9P 3V4
Settlement and General Counselling Services
- settlement and orientation, referrals for immigration and sponsorship issues, translation and interpretation
- general counselling, family violence and child welfare counselling
Housing Assistance
- helps to find affordable market rate housing
- Housing Connections (see separate entry) Community Partner - assistance with housing search and application process
Project Turn-Around
- culturally appropriate intervention program for at-risk youth and family
- counselling, employment and training supports, and mentorship
Rites of Passage Youth Mentorship Program
- for African-Canadian youth in or around Northwest Toronto, ages 12-16 years
- one to one mentoring with an adult; culturally appropriate workshops
Youth Outreach Worker (YOW) Program
- for youth 12-29 years from East African, Muslim and Black communities
- youth outreach workers offer services to empower youth
- promotes engagement of youth and their families in the community as well as increases youths' access to opportunities
- offers pre-employment development services such as assistance with job search, resumes, cover letters, interview skills
- assists youth in applying for programs such as Skilled Trades & Pre-Apprenticeship Programs and Bridging Programs to Post-secondary Education
Student & Family Advocate (SFA) Program
- supports Black students aged 6-13 and 14-18 years old in the northwest area of Toronto and Etobicoke
- empowers Black students and families with knowledge and skills to navigate and advocate for their rights within Ontario school system
- attends meetings with teachers, guidance counselors, and school administrators
- recognizes racial profiling and anti-Black incidents in students' schools, education, careers, and life pathways.
Youth in Community Services (YICS) Program
- dedicated to empowering minority and racialized youth aged 15-29 in Northwest Toronto
- provides participating youth with a diverse range of skills that enhance their personal and professional development, enabling them to succeed in any career path they choose
- encourages and enables youth to become active participants in their communities, promoting positive change and lasting improvements
- cultivates sense of civic responsibility and democratic participation among youth, empowering them to contribute meaningfully to society.
Toronto, ON, M6G 3A9
- social, recreation and education programs
- information and referral
- counselling
- translation and interpretation
- assistance in filling out forms
- income tax clinic
- English as a Second Language (ESL) classes
- computer classes
- dance, music and other recreational classes
- gateball club
Toronto, ON, M6G 1C4
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral - employment, housing, health, legal
- crisis intervention and supportive counselling
English as a Second Language (ESL) Instruction
- variety of ESL classes
- part time and full time classes
- citizenship preparation classes
- CAAT (Canadian Adult Achievement Test)
- ESL for work permit holders and visitors
Toronto, ON, M3K 1E7
- information and referral including employment
- settlement and counselling
- translation and interpretation
- documentation and form filling
- social and cultural events
- community radio program, sports activities
- advocacy, community development and volunteer recruitment
- annual music and cultural festival
Toronto, ON, M6G 1A5
Legal representation, counselling, multilingual interpretation and advocacy
Legal services
- information, advice and consultation on issues of violence against women
- referrals to lawyers
- assistance with all levels of the justice system
- family and immigration law representation
- Independent Legal Advice for survivors of sexual assault
- community education
- systemic advocacy
#AndMeToo Project
- ​provides women and gender diverse people of precarious status and/or employment who have experienced sexual assault or sexual harassment in their workplaces with access to summary legal advice, brief services, referrals
Family Court Support Worker Program
- ​information on the family court process, and assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Counselling Services
- individual and group counselling
- mindfulness, trauma support
- referrals to community agencies
- housing transition support for women leaving abusive relationships
- Gardiner Expressive Arts Group for survivors of sexual abuse
Interpreter Services Toronto
- language interpretation to access support services in the community and in Domestic Violence Courts
- includes services for clients who are deaf or hard-of-hearing
- interpreter training and employment opportunities
Toronto, ON, M9C 4Z4
Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Settlement Services
- information and referral services, housing and legal assistance
- translation and interpretation services
- counselling for students, individuals and families
- youth counselling and parenting sessions
- orientation programs
- Community Connections Mentorship Program for community support
- volunteer befriending for help adapting to the community and learning life skills
- group sessions such as wellness, English conversation classes, digital literacy
- referral services for credential assessment through World Education Services (WES)
Refugee Services
- support with attending inquiries
- assistance finding employment opportunities
- guidance with accessing social, welfare and legal services
- housing referral and assistance connecting with potential landlords
- provision of social and cultural activities
- Ontario Community Program Participation for placement of Ontario Works recipients as volunteers
Career Café - assists newcomers understand and integrate into the Canadian job market
- provides one-on-one and group sessions, both online and in-person
- offers self assessment tools,
- provides guidance in resume and cover letter writing
- assists in researching the job market and gives networking support
Access Centre for Ontario Electricity Support Program (OESP)
- introduction to OESP; eligibility information
- assistance with applications; assistance in renewing previous applications
Toronto, ON, M5R 2V3
Multiservice agency for adults who are Deaf, Deafened, or hard of hearing
- audiology and speech-language pathology
- communication devices
- hearing aid services and hearing tests
- support for coping with hearing loss
- American Sign Language (ASL) classes for individuals and businesses
CHS Interpreting Services -- professional ASL interpreters for medical, legal, business, employment, social and government services
Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies; 1-866-518-0000, TTY 1-877-215-9530, [email protected], SMS/Text 416-712-6637 (charges may apply)
CONNECT Counselling Services -- counselling for children, youth, adults who are culturally deaf, oral deaf, deafened, hard-of-hearing and their families: counselling around mental health issues, addiction, relationships, domestic violence, or other serious challenges
General Support Services -- support for culturally deaf, oral deaf, deafened, and hard-of-hearing people to help people overcome language and cultural barriers in everyday living situations: case management, referrals, supportive counselling, consumer advocacy, short-term intervention
Hearing Care Counselling -- support for hard-of-hearing adults 55+ who are having difficulty with hearing loss, or younger adults with other disabilities as well as hearing loss, requiring home-based services: home visits, education, counselling, communication devices
Deaf-Blind Intervening Services 1-866-518-0000, TTY 1-877-215-9530, Allan Wareham [email protected]
ON, M5T 3A9
RIO (Remote Interpretation Ontario) Network -- immediate over the phone interpretation
