Toronto, ON, M6M 4R3
Residence and emergency shelter (capacity 24) including counselling for residents and non-residents, crisis intervention and sexual assault counselling
- Full-Moon ceremony, Sharing Circle and Healing Circle
- life skills program and cultural activities from Indigenous perspective
Toronto, ON, M6N 1B7
- for adults who may be isolated, marginalized, new to Canada, non-status, have experienced addiction issues, the psychiatric system, and/or are at risk of eviction
- drop in at 61 Pelham Park Gardens
- for children 6-12 years
- summer and March break day camps
- after school recreation programs and field trips
- homework club
- for youth 11-24 years
- social, recreation, education and arts activities
- leadership training
- life skills
- take away meal
- call for appointment
- individual and family medical and nursing services
- palliative care
- psychiatric services
- counsellor therapists
- mental health and addictions counsellor therapist
- community dietitian
- diabetes management support
- physiotherapist
- doctor on call Monday-Sunday 24 hours
- house calls when appropriate
- health education and promotion
- outreach to isolated persons
- community action on identified community health issues
- harm reduction supplies and information
- for non-status newcomers in the community, please contact the settlement department for more information
- Monday-Friday
- call for an appointment
- early learning and literacy
- prenatal pregnancy supports
- infant programs
- parenting
- parent relief
- child minder training
- school readiness * information and referral
- Growing Up Healthy Downtown (see separate entry) -- for children birth-6 years
- 55 years and older
- health education
- advocacy
- social, education and recreation activities
- Italian women's group
- Spanish wellness group
- Portuguese wellness group
- arts, falls prevention, fitness, trips/outings
- counselling and settlement services for status and non-status newcomers
- workshops
Toronto, ON, M8X 1G2
Offices are open, preferably by appointment; services are offered in-person and remotely over the phone and by Zoom
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Settlement Services
- assessments and referrals
- supportive counselling for youth, families and women
- Commissioner of Oath services
- sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
- crisis counselling
Confidential short-term non-clinical counselling for youth, adults or families experiencing a crisis situation related to adjusting to life in Canada, mental health, intimate partner violence, substance misuse, trauma, interpersonal problems, parenting or other situation
Community Connections Program
- brings Canadians and newcomers together to connect and make newcomers feel welcome
- services offered through volunteers and include introducing newcomers to life in Canada, hosting conversation circles to help newcomers practice English and facilitating networking opportunities.
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- full time classes
- childminding for children 19 months-5 years while parents attend classes
Multicultural Women's Wellness Program
- women experiencing mental health struggles and stresses can meet, socialize, share experiences, network, learn and stay active; offered in partnership with Canadian Mental Health Association
Transition to Employment for Newcomers
- for newcomers including internationally trained professionals and tradespeople
individual coaching, linking to resources, and employment workshops
Bridging the Gap: Pathways to Early Childhood Education Careers for Internationally Trained Professionals
- 10-week, in-person program designed to help Internationally Trained Professionals transition into Ontario's Early Childhood Education sector
- technical and employment readiness training; CPR/First Aid, Food Handling
- training in workplace ethics, child protection, and Ontario childcare regulations
- one-week placement at a local childcare centre
- job search support, interview preparation, and career planning; individual coaching to explore ECE or Early Childhood Assistant (ECA) pathways; job maintenence
TRIEC Mentoring Partnership - see separate listing
Toronto, ON, M6H 4K3
Women-led organization providing support to South Asian and racialized women in the language of the client's choice
Violence Against Women Program: counselling and referral for assaulted women, social assistance, crisis intervention, immigration assistance
- health education and promotion
- multicultural wellness support groups
- life skills support group; sewing collective
- seniors group for all South Asian women
- youth group for girls, homework club for children
- first language literacy instruction
- job search workshops, employment assistance and counselling
- legal clinic -- advice on family law, immigration, custody, child support, abuse, legal education workshops
Intersectional Services
- settlement services, information and referral, translation and interpretation, advocacy, group activities
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
- year-round income tax clinic for individuals and families with low incomes
- food bank, member of the Daily Bread Food; emergency food including South Asian dry goods provided to those in need on alternate Tuesdays; call ahead for details
- volunteer opportunities
Satellite location at Frontline Community Services (see separate listing), 2761 Markham Road, Scarborough
Toronto, ON, M6H 2X4
Community and Family Services
- emergency material assistance including food, household effects as available
- crisis intervention
- meals program (Saturdays)
- Christmas Assistance Program for existing clients
- residential summer camp for children
Toronto, ON, M6H 1L6
Outreach drop-in
- meal program, call ahead for details
- free coffee and snack
- showers and laundry facilities
- telephones, internet access and mailing address
- clothing and footwear
Individual case support
- harm reduction support and supplies
- advocacy and referrals to medical, legal, housing and social services
- crisis intervention and trauma informed counselling
- on-site access to primary healthcare with family phisicians, psychiatrist and nurse
- access to a settlement worker
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M3L 1B2
Language and skills training courses available in-person and online
Participates in LINC (Language Instruction for Newcomers to Canada) in English upon assessment by YMCA of Greater Toronto -- see separate entry
- daytime and evening programs available
- childminding available for eligible candidates
- LINC for Women
- conversation circle
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral -- employment, housing, health, legal
- crisis intervention and supportive counselling
Toronto, ON, M3L 1B2
Housing Help Services
- housing search and application assistance
- eviction prevention and landlord tenant mediation
- rent and utility financial support applications and referrals
- crisis intervention
- weekly ID clinic
- individual counselling and housing support for survivors of domestic violence
Toronto Rent Bank Access Centre - financial assistance to individuals and families with a low-income who are in rental arrears or need first and last month rental deposits
- applicants must have a low income with adequate income to sustain their housing
- must have legal status in Canada, and pay market rent (not subsidized)
- additional eligibility criteria apply, Ontario Works and Ontario Disability Support Program recipients not eligible, but can be referred to other programs
Access Centre for Ontario Electricity Support Program - assistance with applications
- also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto - assistance for individuals and families with a low income who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327
Toronto, ON, M6K 2N6
Outreach drop-in
- meal program, call ahead for details
- free coffee and snack
- showers and laundry facilities
- telephones, internet access and mailing address
- clothing and footwear
Individual case support
- harm reduction support and supplies
- advocacy and referrals to medical, legal, housing and social services
- crisis intervention and trauma informed counselling
- access to primary healthcare with family physicians and psychiatrists
- access to a case support worker
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M6G 1C4
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral - employment, housing, health, legal
- crisis intervention and supportive counselling
English as a Second Language (ESL) Instruction
- variety of ESL classes
- part time and full time classes
- citizenship preparation classes
- CAAT (Canadian Adult Achievement Test)
- ESL for work permit holders and visitors
Toronto, ON, M6J 3A2
Includes snacks, hot meals and assistance with personal care
- Alzheimer Day Program and Frail Elderly Program
- social and recreation activities
- daily fee
Intake, information and referral, case management, crisis intervention, social work, caregiver support, and individual and family counselling
- education, training and support for individuals caring for frail or disabled family members
- support groups
- information sessions
- advocacy
- assistance in locating health care services, financial benefits and other community resources
Drop-in programs including fitness, recreation (sewing, woodworking, crafts),educational workshops and wellness seminars
- day trips
- activities in English, Portuguese, Vietnamese
- $15 annual membership
Seniors create and perform short plays on elder abuse prevention and health promotion
Home Support Services
Meals on Wheels (Chinese, western, South Asian and frozen meals)
Home Help
- light housekeeping, laundry, meal preparation, Monday-Friday
- group shopping, transportation for medical appointments and wellness programs
- participates in Toronto Ride
- bathing, dental hygiene, light housekeeping, Monday-Sunday
- friendly visiting, security checks
Personal support and caregiver relief
Supportive Housing
On-site and on-call support services for residents of May Robinson Apartments and Springhurst Manor, with physical or chronic health problems that require consistent monitoring and supervision, includes personal support and emergency response available Monday-Sunday 24 hours
Toronto, ON, M6J 1H3
Emergency department including observation, assessment, treatment services
- does not provide crisis counselling or general information by telephone
- Bridging Clinic - short term in-person care for clients referred through CAMH Emergency Department or Crisis and Critical Care Inpatient Units
Toronto, ON, M3L 1Y6
Services include:
- individual and family counselling
- counselling, safety planning and advocacy for abused women
- face-to-face crisis intervention
- senior programs
- settlement services - immigration
- assistance with subsidized housing applications and Ontario Works
- information and referral
- student placement and volunteer opportunities
Youth empowerment, parent support and women's support groups have been run in the past at this organization and are likely to return; contact organization for updates
Toronto, ON, M5T 2V9
Holiday Hours: Closed December 25, 26, 2025 and January 1, 2026
Drop-in services, including access to medical, mental health, employment, housing support and legal services
- breakfast, lunch, afternoon snack
- access to laundry, showers
- hygiene products
- internal referrals to substance use counselling; harm reduction supplies
- internal referrals to mental health counselling; crisis intervention
- housing support services - assistance in accessing shelters, Streets to Homes
- access to telephones, resource computers
- referral to community partners
- clothing available (dependent on donations)
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5G 1X8
COVID19 -- Call main hospital switchboard or visit website to find updates to current screening and visiting policies
Pediatric acute care hospital
- dental clinic - dental specialist, dental surgeon or physician referral required
- emergency department, see separate entry
- classroom for children with epilepsy in elementary school struggling with school or who learn differently from peers
- psychiatry
International Patient Program (IPP)
- for children who need medical care not available in their own country; see website for specific eligibility
- Herbie Fund: provides financial support for children from around the world requiring treatment not available in their own countries to receive treatment at the Hospital for Sick Children; see website for specific eligibility
SCAN (Suspected Child Abuse and Neglect) Program
- assessment of possible child abuse and/or neglect
- care, counselling and support for children and teenagers who may have been mistreated and their caregivers
- referrals for caregivers/families
- consultation for medical professionals and community workers regarding child abuse and neglect
Lotus Health
- health and advocacy program for children and youth under the age of 18 years who have experienced, are currently experiencing, or may be at risk of experiencing commercial sexual exploitation or trafficking
- coordinated approach to care
Ontario Poison Centre: 1-800-268-9017, see separate entry
SickKids Centre for Community Mental Health (formerly Hincks-Dellcrest Centre), see separate entries
Toronto, ON, M5G 2J3
Victim Crisis Assistance Ontario
On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+)
Program of last resort where no other available private or public resource is available
Assistance with emergency expenses related to the incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement made to victims for supports listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Reclaim
Supports survivors of human trafficking by working with creditors to remove fraudulent and coercive debt
- specialized case management, advocacy and crisis intervention
- safety planning, emergency accommodation/shelter, food, basic necessities
- human trafficking prevention workshops
Toronto, ON, M3K 0A1
- child, youth and parenting support programs
- licensed child care and preschool program for children birth-5 years
- volunteer services
- workshops
Toronto, ON, M4Y 1G7
Youth mental health centre, including treatment, advocacy, research, education, community development projects
Community Counselling
Individual and group counselling for high-risk youth 12-17 years; for assistance in accessing program contact intake worker
- community and school outreach
Transitional Aged Youth Programs
For youth and young adults 14-24 years with serious and complex mental illness
- day program
- early intervention and treatment
- long-term case management
- support and crisis intervention for youth involved with criminal justice system
- youth hostel outreach
Pride & Prejudice
For lesbian, gay, bisexual, transsexual, transgender, queer and questioning youth and young adults experiencing depression or anxiety
- individual counselling on a variety of issues including gender identity, sexual orientation, traumatic experiences such as childhood abuse or family violence, homophobia, relationship concerns with family and friends
- transition support
- group programs
RITES Collaborative
Coordinated and culturally responsive clinical mental health services for Black youth and their families; in partnership with George Hull Centre for Children and Families
Youth Justice
For moderate to high-risk youth serving a youth order and/or with matters before youth court
- guidance, counselling and comprehensive support
- court diversion and open custody programs
- early release and transition support
- probation outreach program
- referral from probation officer
Toronto, ON, M9V 1A6
Offers in-person services at multiple locations as well as providing services over the telephone, via email, Zoom, Skype and Google Classroom; for more information, call or visit website
Support for Women and Families
- short term supportive counselling including parenting and family supportive counselling
- employment and career counselling
- support groups for women from various cultures
- resources and information for parents and families
- information workshops on health related topics, assertiveness, employment, life skills, stress management and parenting
Violence Prevention and Crisis Intervention
- crisis support and counselling for women and children who have experienced or are experiencing violence in the home
- legal and medical referrals
- accompaniment to legal, medical and social services resources
- information, public and community education on wife abuse
- support groups for women who are victims of spousal abuse
Anti-Human Trafficking of Vulnerable Women Healing Group - support group for women who have experienced childhood and intimate partner abuse, women coming from war-torn countries or women suffering from trauma and illness as a result of abuse
Newcomer Assistance and Integration
- immigrant/newcomer settlement support and counselling
- information sessions for newcomers and community residents
- information and referral
- English language instruction for newcomers to Canada at various locations -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry, childminding for children 6 months-5 years while parents attend class
- English as a Second Language (ESL) preschool program
- labour market information for newcomers
Seniors' Services
- skills development; computer training, educational workshops, leadership training
- intergenerational groups; ethnocultural groups
- social and recreational programs, fitness, tours, excursions
- advocacy on seniors issues
Youth Services
- services for all youth
- youth newcomer settlement support
- one-on-one counselling
- homework help, career-education networking, after-school programs, recreational activities, cooking club
- Youth Program for ages 12-25 years: leadership skills, English language skills, integration into the community
- volunteering opportunities and community service for high school graduation
Family Drop In - for parents and children of all ages
Community Connections
- English conversation circles
- newcomers build leadership skills, newcomer family drop-in, social events such as movies, cooking club
- volunteer opportunities
Healthy Lifestyles and Well-Being
- health promotion workshops
- mental health challenges and coping strategy support
- stress management activities
- one-on-one support and referrals to health services
- fitness assessment, fitness activities, yoga
- blood pressure check in partnership with the local community health centre
Community Development
Participation on various coalitions, community networks and committees; volunteer opportunities
Toronto, ON
Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children
- information and referral
- accompaniment and advocacy
- assistance in obtaining services
- development of support networks
- outreach and home visit services provided in various community locations
Emergency shelter
- includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services
- capacity 30
- children's programs
Transitional and Housing Support Program
- counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up
Women and Communities Against Violence (WACAV)
- builds and strengthens linkages between under-serviced areas, supports service providers and shelters
Toronto, ON, M5B 2P3
Crisis intervention centre, residential, non-residential and community support services, including education, pastoral ministry, runaway prevention program, day program and community youth meal programs
For full details on Emergency Shelter, see separate listing
Community Support Services
Drop-in for ex-residents and non-residents
- hot meal or food package
- clothing and hygiene necessities
- showers and laundry
- assessment and referrals
- counselling
- health care
- housing help
- legal resources, ID clinic
- literacy and life skills
- assistance in finding and keeping a job
- computers and free Wi-Fi
- recreation
BensKids Health Centre
Health services, including primary medical care
- diagnostic services and referrals
- access to health and mental health professionals
- health education
- assistance in obtaining medical coverage
Member agency of Toronto Drop-in Network (TDIN), and member of Daily Bread Food Bank
Toronto, ON, M5B 0B2
Individual and group counselling, walk-in counselling, information and referral services to individuals and families; specialized services for LGBTQ community, individuals with HIV/AIDS, individuals with developmental disabilities, seniors (including seniors experiencing abuse), sexual abuse survivors, women experiencing abuse, male perpetrators of abuse, separating and divorcing families; advocacy, education, research and community development
Counselling and Support for Individuals, Couples and Families
Counselling and educational programs for those seeking support in dealing with relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions and other issues
- Violence Against Women Program
- counselling for male survivors of sexual abuse, see separate listing
- contact intake line at 416-595-9618 for information on in-person pre-booked appointments and availability of support groups, or visit website
- social reform, public education and advocacy
Families in Transition
Planned brief interventions with focus on supporting child adjustment to parental separation, divorce and remarriage , includes individual and family counselling, educational programs, support groups, mediation of parenting plans, and training and consultation for professionals working with changing families
David Kelley Services, see separate listing
Growing Up Healthy Downtown, see separate listing
Options Program, see separate listing
Seniors and Caregivers Support, see separate listing
Individual and Group Counselling for Women in Abusive Relationships
Individual and group counselling for women who have experienced partner abuse, multilingual services available, including crisis intervention, and programs for children who have witnessed partner abuse
- virtual mental health support available for women experiencing violence
Next Steps Program for Men
Group counselling for men who are or have been abusive to their partners, including alternatives to abusive behaviour, and communication skills
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict; victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
Developmental Services Passport Program, see separate listing
Toronto Ontario Region Local Passport Agency
FST services available at partner agencies
Call for information on locations, including Unison Health and Community Services, Bathurst-Finch Hub (540 Finch Ave), Working Women Community Centre, Victoria Park Hub (1527 Victoria Park Ave), Rexdale Community Health Centre (8 Taber Rd), and LAMP Community Health Centre (185 Fifth St)
- see separate listings
Toronto, ON, M5B 0B2
Individual counselling, group programs, support groups and practical assistance to help adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
Caregiver Programs
- individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss
- Virtual Caregivers Support Groups including support for seniors experiencing elder abuse
Pat's Place
- short term accommodation for one senior facing abuse, maximum stay 60 days
- Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field
Toronto, ON, M5B 1W8
- psychiatric assessement
- intervention and stabilization for mental health or addiction-related crises
Toronto, ON, M5B 2B7
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
