Toronto, ON, M6N 4C6
- safe space for participants to discuss their experiences and begin healing with a preventative, informative and supportive approach
- conversations/workshops in such areas as setting boundaries, problem solving skills, consent, healthy and unhealthy relationships etc
- provides digital devices to local vulnerable senior residents who face barriers in navigating and accessing digital programs
- also invite people who have devices but would like to learn literacy classes like Microsoft Word, Zoom, Social Media
- social and physical activities such as breakfast, Yoga, Tai chi, outdoor exercise
- information and education on subjects such as health and nutrition, social media and elder abuse
- skills assessment, job search and resume help, labour market information, support to maintain employment, referral to other services
- in partnership with Career Foundation
- settlement support and counselling
- housing referral and support
- educational workshops
- information on Canadian school system
Toronto, ON, M6M 1B9
Financial supports, social supports, and referrals to employment supports for people receiving Ontario Works in Toronto
All Toronto Employment and Social Services locations provide similar supports
Programs and benefits available through Ontario Works at Programs and Benefits Finder at toronto.ca/humanservices, or visit toronto.ca/ontarioworks for general information
Each location has an Access and Resource Centre where residents can access:
- computers with internet access
- laser printer, scanner, photocopier and telephones
- information about upcoming workshops or events
- onsite services provided by community partners
- information about government services
Financial Supports -- may include money for
- food
- shelter and emergency housing related costs
- clothing and other household costs
- prescription medications
- health costs and funeral expenses
Social Supports -- may include referrals to community and government services, including:
- childcare
- housing
- food banks
- legal services
- newcomer services
- supports for youth, seniors and persons with disabilities
- health and mental health services
- addiction supports
Employment Supports -- accessible through referral to Employment Ontario, these supports may include help to:
- write a resume
- build job-related skills
- participate in training
- gain work experience
- search for a job
People receiving Ontario Works (OW) who have developed an Action Plan with their caseworker may qualify for additional employment benefits available from OW
The services below provide information for people receiving Ontario Works:
MyBenefits -- online service available 24/7 to residents receiving Ontario Works that makes it faster and easier to securely access information on any device (smartphones, tablets and computers)
Interactive Voice Response (IVR) - 1-800-808-2268 for information about payment details, file status, automated service is available 24/7 or call Mon-Fri 8:30 am-5 pm to speak to an agent; service not available to TTY users
Client Services; Information Unit, for information on Ontario Works, including legislation and procedures
Toronto, ON, M6M 3W2
- health services, health promotion
- community services and community development
- Ontario Health Insurance NOT required for general services
- family practice including crisis pregnancy, family planning, management of chronic conditions, prenatal and postnatal care, preventative health care, seniors' health, sexual health
- individual and sexuality counselling, treatment of sexually transmitted diseases
- counselling and case management
- dietitian
- podiatry clinic
- breastfeeding clinic
- child and parenting programs, including Spanish-speaking groups
- Diabetes Education Centre
- harm reduction programs
- seniors programs
- Toronto Public Health dental clinic
- women's programs
- youth programs
- Adult Protective Service program for adults with developmental disabilities
- community kitchen
- client advocacy, crisis referral to shelters
- eviction prevention, information and referral
- housing search
- landlord outreach, negotiation with landlords
- Housing Connections Access Centre, Share the Warmth
- other Home Services -- Rent Bank and Streets to Homes Follow-up Services
For help with Enbridge Gas bills, call 1-855-487-5327
Toronto, ON, M6S 1P6
Settlement Services
- reception and arrival orientation
- assistance with housing, banking and other needs
- referral to government and community services
- form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing and Ontario Works
- help to restore lost or stolen documents
- translation and interpretation
- information and referral to employment services
- seasonal income tax clinic
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry
- classes full or part-time, day or evening
- childminding available during day
Toronto, ON, M6S 1P7
Social services
- information and supportive referrals
- translation and interpretation by appointment
- help with applications for eligible government benefits
- newcomer assistance to find accommodation and jobs
- seasonal income tax clinic
- friendly visiting for seniors in long-term care facilities and homes for the aged
- community awareness of other relevant programs and events
Social/recreational
- seniors recreation program
- language classes
- computer tutoring
Toronto, ON, M6P 1A4
Settlement and accompaniment services for newly arrived refugee claimants including those with refused refugee claims
- navigating refugee process
- connecting to Legal Aid and free immigration legal advice; finding a lawyer
- scheduling Immigration Medical Exam; changing address with immigration
- applying for social assistance income/government benefits
- connecting to English as a Second Language (ESL) schools/English conversation groups
- applying for subsidized housing and other housing supports
- connecting with community resources - finding schools for children, opening bank accounts
Toronto, ON, M6H 4K3
Women-led organization providing support to South Asian and racialized women in the language of the client's choice
Violence Against Women Program: counselling and referral for assaulted women, social assistance, crisis intervention, immigration assistance
- health education and promotion
- multicultural wellness support groups
- life skills support group; sewing collective
- seniors group for all South Asian women
- youth group for girls, homework club for children
- first language literacy instruction
- job search workshops, employment assistance and counselling
- legal clinic -- advice on family law, immigration, custody, child support, abuse, legal education workshops
Intersectional Services
- settlement services, information and referral, translation and interpretation, advocacy, group activities
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
- year-round income tax clinic for individuals and families with low incomes
- food bank, member of the Daily Bread Food; emergency food including South Asian dry goods provided to those in need on alternate Tuesdays; call ahead for details
- volunteer opportunities
Satellite location at Frontline Community Services (see separate listing), 2761 Markham Road, Scarborough
Toronto, ON, M6R 3A9
Matches potential tenants to vacancies in contracted permanent or transitional housing
- administers subsidy program to landlords; funds and monitors 45 boarding homes and 31 apartment units
- monitors and works cooperatively with homes to maintain standards and awareness of tenants' needs
- provides on-site support services including social and recreational opportunities to tenants
Toronto, ON, M6H 4A9
Financial supports, social supports, and referrals to employment supports for people receiving Ontario Works in Toronto
All Toronto Employment and Social Services locations provide similar supports
Programs and benefits available through Ontario Works at Programs and Benefits Finder at toronto.ca/humanservices, or visit toronto.ca/ontarioworks for general information
Each location has an Access and Resource Centre where residents can access:
- computers with internet access
- laser printer, scanner, photocopier and telephones
- information about upcoming workshops or events
- onsite services provided by community partners
- information about government services
Financial Supports -- may include money for
- food
- shelter and emergency housing related costs
- clothing and other household costs
- prescription medications
- health costs and funeral expenses
Social Supports -- may include referrals to community and government services, including:
- childcare
- housing
- food banks
- legal services
- newcomer services
- supports for youth, seniors and persons with disabilities
- health and mental health services
- addiction supports
Employment Supports -- accessible through referral to Employment Ontario, these supports may include help to:
- write a resume
- build job-related skills
- participate in training
- gain work experience
- search for a job
People receiving Ontario Works (OW) who have developed an Action Plan with their caseworker may qualify for additional employment benefits available from OW
The services below provide information for people receiving Ontario Works:
MyBenefits -- online service available 24/7 to residents receiving Ontario Works that makes it faster and easier to securely access information on any device (smartphones, tablets and computers)
Interactive Voice Response (IVR) - 1-800-808-2268 for information about payment details, file status, automated service is available 24/7 or call Mon-Fri 8:30 am-5 pm to speak to an agent; service not available to TTY users
Client Services; Information Unit, for information on Ontario Works, including legislation and procedures
Toronto, ON, M6R 1M2
Assistance with
- searching for market rent housing in Toronto
- filling out applications for subsidized housing and housing for people with special needs
- assistance with MyAccesstoHousing
- special priority applications for subsidized housing
- access to Toronto Rent Bank - local access center and liaison to other funding supports
- funded by the City of Toronto
Open to walk-in clients, email and phone service preferred for efficiency, masks no longer mandatory
Toronto, ON, M6H 1L6
Support services
- individual counselling
- support groups
- information and referral
- advocacy, referrals and accompaniment to legal, housing, employment, education, emergency and social services
- income and education support
- support groups including for older Cantonese, Mandarin and Spanish-speaking women
- access to a case support worker
Housing support
- assistance applying for subsidized or market-rent housing
- Housing Connections (see separate entry) Community Partner
Health and wellness programs
- trauma informed counselling
- counselor on site from Jean Tweed Centre
- Inner City Health Associates (ICHA) medical clinic on site (Mon - Thurs varying hours)
- dental referral in partnership with Queen West Community Health Centre at the University of Toronto Dental Clinic
- accompaniment to medical appointment
Social and recreation activities, volunteer opportunities, speakers
Toronto, ON, M8Z 1N4
Financial supports, social supports, and referrals to employment supports for people receiving Ontario Works in Toronto
All Toronto Employment and Social Services locations provide similar supports
Programs and benefits available through Ontario Works at Programs and Benefits Finder at toronto.ca/humanservices, or visit toronto.ca/ontarioworks for general information
Each location has an Access and Resource Centre where residents can access:
- computers with internet access
- laser printer, scanner, photocopier and telephones
- information about upcoming workshops or events
- onsite services provided by community partners
- information about government services
Financial Supports -- may include money for
- food
- shelter and emergency housing related costs
- clothing and other household costs
- prescription medications
- health costs and funeral expenses
Social Supports -- may include referrals to community and government services, including:
- childcare
- housing
- food banks
- legal services
- newcomer services
- supports for youth, seniors and persons with disabilities
- health and mental health services
- addiction supports
Employment Supports -- accessible through referral to Employment Ontario, these supports may include help to:
- write a resume
- build job-related skills
- participate in training
- gain work experience
- search for a job
People receiving Ontario Works (OW) who have developed an Action Plan with their caseworker may qualify for additional employment benefits available from OW
The services below provide information for people receiving Ontario Works:
MyBenefits -- online service available 24/7 to residents receiving Ontario Works that makes it faster and easier to securely access information on any device (smartphones, tablets and computers)
Interactive Voice Response (IVR) - 1-800-808-2268 for information about payment details, file status, automated service is available 24/7 or call Mon-Fri 8:30 am-5 pm to speak to an agent; service not available to TTY users
Client Services; Information Unit, for information on Ontario Works, including legislation and procedures
Toronto, ON, M6R 1A3
Individual and group sessions for settlement support services, referrals, information, and orientation
Mobile Settlement Services in Shelter Program
In-group workshops, individual and group workshops (including providing information, orientation, referral, and needs assessment) for homeless and under-housed newcomers who are Permanent Residents and Convention Refugee families
Newcomer Youth Program
- practice English skills
- employment assistance
- volunteer opportunities
- homework help and mentorship support
- recreational activities including sports, music, arts
- family reunification
- in partnership with other service providers
- individual and group mental health and wellness support
- post-secondary and scholarship support
Toronto, ON, M6A 0B5
Health benefits -- prescription drugs,,dental care, vision care
- medical supplies, including diabetic and surgical supplies
- transportation to medical treatment if cost exceeds $15 per month
- Pregnancy and Breastfeeding Nutritional Allowance
- Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support
Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics
- batteries for mobility devices and hearing aids
- guide dogs
- Special Diet Allowance may be available
Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit, moving costs and essential furniture
Employment incentives and benefits -- Employment and Training Start-Up Benefit
- child care costs
- Work-related benefit
- Transitional health benefit
- Employment Transition Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status * service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, [email protected] -- to report suspected cases of social assistance fraud
Toronto, ON, M3L 1B2
Language and skills training courses available in-person and online
Participates in LINC (Language Instruction for Newcomers to Canada) in English upon assessment by YMCA of Greater Toronto -- see separate entry
- daytime and evening programs available
- childminding available for eligible candidates
- LINC for Women
- conversation circle
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral -- employment, housing, health, legal
- crisis intervention and supportive counselling
Toronto, ON, M3L 1B2
Housing Help Services
- housing search and application assistance
- eviction prevention and landlord tenant mediation
- rent and utility financial support applications and referrals
- crisis intervention
- weekly ID clinic
- individual counselling and housing support for survivors of domestic violence
Toronto Rent Bank Access Centre - financial assistance to individuals and families with a low-income who are in rental arrears or need first and last month rental deposits
- applicants must have a low income with adequate income to sustain their housing
- must have legal status in Canada, and pay market rent (not subsidized)
- additional eligibility criteria apply, Ontario Works and Ontario Disability Support Program recipients not eligible, but can be referred to other programs
Access Centre for Ontario Electricity Support Program - assistance with applications
- also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto - assistance for individuals and families with a low income who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327
Toronto, ON, M9P 3V4
Settlement and General Counselling Services
- settlement and orientation, referrals for immigration and sponsorship issues, translation and interpretation
- general counselling, family violence and child welfare counselling
Housing Assistance
- helps to find affordable market rate housing
- Housing Connections (see separate entry) Community Partner - assistance with housing search and application process
Project Turn-Around
- culturally appropriate intervention program for at-risk youth and family
- counselling, employment and training supports, and mentorship
Rites of Passage Youth Mentorship Program
- for African-Canadian youth in or around Northwest Toronto, ages 12-16 years
- one to one mentoring with an adult; culturally appropriate workshops
Youth Outreach Worker (YOW) Program
- for youth 12-29 years from East African, Muslim and Black communities
- youth outreach workers offer services to empower youth
- promotes engagement of youth and their families in the community as well as increases youths' access to opportunities
- offers pre-employment development services such as assistance with job search, resumes, cover letters, interview skills
- assists youth in applying for programs such as Skilled Trades & Pre-Apprenticeship Programs and Bridging Programs to Post-secondary Education
Student & Family Advocate (SFA) Program
- supports Black students aged 6-13 and 14-18 years old in the northwest area of Toronto and Etobicoke
- empowers Black students and families with knowledge and skills to navigate and advocate for their rights within Ontario school system
- attends meetings with teachers, guidance counselors, and school administrators
- recognizes racial profiling and anti-Black incidents in students' schools, education, careers, and life pathways.
Youth in Community Services (YICS) Program
- dedicated to empowering minority and racialized youth aged 15-29 in Northwest Toronto
- provides participating youth with a diverse range of skills that enhance their personal and professional development, enabling them to succeed in any career path they choose
- encourages and enables youth to become active participants in their communities, promoting positive change and lasting improvements
- cultivates sense of civic responsibility and democratic participation among youth, empowering them to contribute meaningfully to society.
ON, M6K 1L2
On-site housing support and referrals on a weekly basis by West Toronto Housing Help
Services include:
- finding market rent housing in the west end
- provide rental listings
- prevent possible eviction
- access support to maintain housing
- complete subsidized housing applications
- information and referrals to other city services
Toronto, ON, M6G 2N1
Outreach and long-term housing assistance
Mobile Housing Outreach
Services for homeless people who request assistance obtaining housing, includes help with finding appropriate housing, aftercare resources and support to help keep clients housed
- also offered at shelters and drop-ins locations
- in partnership with Toronto, Streets to Homes
Toronto, ON, M6K 1Z9
Health benefits -- prescription drugs, dental care, vision care
- medical supplies, including diabetic and surgical supplies
- transportation to medical treatment if cost exceeds $15 per month
- Pregnancy and Breastfeeding Nutritional Allowance
- Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support
- batteries for mobility devices and hearing aids
- guide dogs
- Special Diet Allowance may be available
Employment incentives and benefits -- Employment and Training Start-Up Benefit
- child care costs
- Work-related benefit
- Transitional health benefit
- Employment Transition Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, [email protected]-- to report suspected cases of social assistance fraud
Toronto, ON, M6A 3B3
Financial supports, social supports, and referrals to employment supports for people receiving Ontario Works in Toronto
All Toronto Employment and Social Services locations provide similar supports
Programs and benefits available through Ontario Works at Programs and Benefits Finder at toronto.ca/humanservices, or visit toronto.ca/ontarioworks for general information
Each location has an Access and Resource Centre where residents can access:
- computers with internet access
- laser printer, scanner, photocopier and telephones
- information about upcoming workshops or events
- onsite services provided by community partners
- information about government services
Financial Supports -- may include money for
- food
- shelter and emergency housing related costs
- clothing and other household costs
- prescription medications
- health costs and funeral expenses
Social Supports -- may include referrals to community and government services, including:
- childcare
- housing
- food banks
- legal services
- newcomer services
- supports for youth, seniors and persons with disabilities
- health and mental health services
- addiction supports
Employment Supports -- accessible through referral to Employment Ontario, these supports may include help to:
- write a resume
- build job-related skills
- participate in training
- gain work experience
- search for a job
People receiving Ontario Works (OW) who have developed an Action Plan with their caseworker may qualify for additional employment benefits available from OW
The services below provide information for people receiving Ontario Works:
MyBenefits -- online service available 24/7 to residents receiving Ontario Works that makes it faster and easier to securely access information on any device (smartphones, tablets and computers)
Interactive Voice Response (IVR) - 1-800-808-2268 about payment details, file status, automated service is available 24/7 or call Mon-Fri 8:30 am-5 pm to speak to an agent; service not available to TTY users
Client Services; Information Unit, for information on Ontario Works, including legislation and procedures
Toronto, ON, M6G 1L1
Support and advocacy in the areas of housing, education and employment for all youth using traditional Indigenous healing techniques
Supportive services
- youth in transition
- youth outreach
- youth justice
- Aboriginal Youth Employment Skills Building Program
- GED program
- access to Native Learning Centres
Drop-in services
- meals and snacks and food support including a community kitchen
- crisis and anger management
- life and social skills development
- housing support and advocacy
- employment support including resume writing
- financial literacy
- cultural activities, ceremonies and learning
- recreational activities
Toronto, ON, M5V 2H3
Street outreach, housing assistance, referrals to shelter system and respite, and ID clinic for individuals who are homeless, living on the street or street involved
Housing Walk-in Services
- assistance in accessing permanent housing
- individual plan development and intense ongoing advocacy
- assists with obtaining social assistance
- accompaniment to appointments including social assistance, housing, health care, legal consultation
- landlords recruitment
- rent negotiations assistance
- arranges long term supports for tenants and landlords
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
Street Respite Services
- accessible through central intake 416-338-4766, 1-877-338-3398
- 24 hour drop-in with access to showers and snacks
- laundry facilities
- capacity 8
Walk-in Homeless Shelter Referral Service
- phone available to walk-in clients for self referral to shelter system
For assaulted women's shelter referral, contact Assaulted Women's Helpline 416-863-0511 (see separate entry)
Brampton, ON, L6T 4B9
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Emergency and transitional shelters, street outreach, support services and help to find permanent housing
Bracebridge, ON, P1L 1N3
A discretionary fund available to provide individuals in the District of Muskoka, who are experiencing or are at-risk of poverty, emergency financial assistance with modest one-time grants to address basic needs including:
- Basic Needs (clothing, cleaning supplies, personal hygiene supplies, and footwear)
- Transportation (gas gift card, taxi voucher, bus ticket, medical transportation, and vehicle expenses)
- Social Integration (access to a cellphone or phone cards)
- Health and Wellness (medication, emergency dental and eyeglasses)
- Housing Start-up Costs (furniture, bedding and mattress)
- Family Supports (childcare, formula and diapers, and school supplies for children/youth)
- Food Security (grocery gift card and baby food)
Requests for assistance will be reviewed on a case-by-case basis.
