Toronto, ON, M6H 3L9
Multi-service agency working with Portuguese-speaking communities and local residents
Pathways to Income Empowerment Program
Includes information and referral and community education on food, housing and income security issues, including assistance with forms
- youth outreach program including workshops for middle and high school students
- newcomers settlement and orientation
Seniors Program
- Seniors Life and Hope education and recreation program for adults 55 years and older
Gender-based Violence Counselling services
Individual and group counselling for women and children who are victims or witnesses of gender-based and intimate partner violence or abuse
- youth services include counselling, life skills, advocacy
Parenting Programs
- Success by Six parenting groups for Portuguese-speaking mothers with children birth-6 years - online/virtual groups only
- Mindful Fathering parenting group in partnership with Yorktown Family Services (see separate listing)
Partner Assault Response (PAR) Program
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
Toronto, ON, M6H 3L9
- information and referral; community orientation for refugees
- translation and interpretation
- informal counselling, newcomer parent counselling
- help to locate and access mental health services, health promotion
- newcomer student academic support and tutoring
- recreation, cultural activities
- volunteer training and development
Seniors education and recreation program, form filling, advocacy
Toronto, ON, M6E 1C3
Settlement services, language training, skills development and upgrading, employment preparation, sustainability programming
Settlement Services for Newcomers: general orientation, information and referral
- information sessions and workshops
- individual assistance including needs assessment, settlement plans, career plans, form-filling
- mentorship programs
- mental health and wellness supports, including crisis counselling
- workshops on mental health and self-esteem, life skills, legal rights, money management, employment skills
- childcare available for participants, refreshments provided, transit fare to all event attendees
Assessment of reading, writing, listening, and speaking skills in English administered by YMCA of Greater Toronto, required for all language training programs -- see separate entry
Employment Ontario Programs, including programs for youth:
- skilled trades programs
- leadership development programs
- Black leadership institute
Career Skills
- offers affordable and convenient courses for upskilling, career advancement, and business growth
Seniors
- workshops for seniors on health and wellness, tech-literacy
Toronto, ON, M6E 2V4
Virtual support over the phone, call main office or email; will reply in an hour; in-person support also available; masks provided
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Support on Immigration and Refugee Issues
- holistic case management and services to precarious migrants and refugee populations; new clients may drop in Mondays 9:30 am-4 pm
Refugee Hearing Orientation and Appeal Preparation (Ready Tour)
- allows refugee claimants to learn what will happen during hearing, how to be ready and what happens after decision is made; session occurs twice a month
- Appeal Info Session for rejected refugees wanting to learn how to appeal a negative decision after the hearing
- registration - calendar available in the immigration section of the website
Transitional Housing
- transitional housing for refugee claimant women and children, capacity 30 for stays up to 12 months
- help with the refugee process, including legal, mental health, social services and other referrals; support and accompaniment to appointments
Food Distribution and Income Security Program
- food hampers for vulnerable populations regardless of immigration status
Primary Health Care Clinic
- by appointment; no Ontario Health Insurance required
Support Groups and Activities for Women
- ongoing information-sharing on issues relevant to women adapting to a new culture
- community activities, field trips, skills workshops
English Language Learning (ELL)
- free beginner and intermediate online English classes
- primarily for people without status and/or in a situation of vulnerability.
Youth Program
- for newcomer youth regardless of immigration status
- offers mutual support, volunteering and skills development, social and sports activities, Wednesdays 4 pm-6 pm
Services for Victims/Survivors of Human Trafficking
- holistic support and full range of services
- legal information, immigration, housing, employment support, counselling
Toronto, ON, M6E 2V4
Virtual support over the phone, call main office or email; will reply in an hour; in-person support also available; masks provided
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Migrants Workers Program -- 647-971-2153, call or through WhatsApp
- holistic case management to migrants in any industry and of any immigration status, supporting with immigration procedures, access to healthcare, and referrals
Migrant Protection Clinic Program/Capacity Development Training
- travelling clinic where FCJ staff help local agency staff to conduct a clinic
- remote services in small municipalities across Canada, support organization, agencies or communities
- coaching for local staff to understand immigration processes
Toronto, ON, M6C 1C7
Immigrant, Refugee and Settlement Hub@791 (IRS): programs and services to support the integration of newcomers, including employment
- settlement information and orientation
- mentoring for change: volunteer mentoring for skilled, internationally educated Newcomers newcomers
- LINC Language Instruction for Newcomers: CLB 4 in-person; CLB 5/6 online
- short-term counselling and mental health workshops
Employment Ontario: Integrated Employment Services (see separate entry)
Career Skills:
- upskilling, career advancement, and business growth
- small group courses
AI Upskilling Program
Youth Programs
- youth climate action ambassadors
Black Communities:
- Black community action program
- Black women in data analytics
- Black youth in STEAM
- Ubuntu in Dementia care
Skills for Employment: 2-week employment workshops for job-ready individuals
Pre-Apprenticeship Training Programs: call or check website for information on current programs and locations, eligibility requirements and registration dates
- includes employment preparation and work placement
- Other skilled trade development and exploration available
Arrive Ready Pre-Arrival Program - free online services designed to support individuals approved for immigration to Canada
- essential information to help newcomers prepare for their transition, including guidance on employment, settlement resources, and life in Canada
Toronto, ON, M6N 1B7
- for adults who may be isolated, marginalized, new to Canada, non-status, have experienced addiction issues, the psychiatric system, and/or are at risk of eviction
- drop in at 61 Pelham Park Gardens
- for children 6-12 years
- summer and March break day camps
- after school recreation programs and field trips
- homework club
- for youth 11-24 years
- social, recreation, education and arts activities
- leadership training
- life skills
- take away meal
- call for appointment
- individual and family medical and nursing services
- palliative care
- psychiatric services
- counsellor therapists
- mental health and addictions counsellor therapist
- community dietitian
- diabetes management support
- physiotherapist
- doctor on call Monday-Sunday 24 hours
- house calls when appropriate
- health education and promotion
- outreach to isolated persons
- community action on identified community health issues
- harm reduction supplies and information
- for non-status newcomers in the community, please contact the settlement department for more information
- Monday-Friday
- call for an appointment
- early learning and literacy
- prenatal pregnancy supports
- infant programs
- parenting
- parent relief
- child minder training
- school readiness * information and referral
- Growing Up Healthy Downtown (see separate entry) -- for children birth-6 years
- 55 years and older
- health education
- advocacy
- social, education and recreation activities
- Italian women's group
- Spanish wellness group
- Portuguese wellness group
- arts, falls prevention, fitness, trips/outings
- counselling and settlement services for status and non-status newcomers
- workshops
Toronto, ON, M6H 4K3
Women-led organization providing support to South Asian and racialized women in the language of the client's choice
Violence Against Women Program: counselling and referral for assaulted women, social assistance, crisis intervention, immigration assistance
- health education and promotion
- multicultural wellness support groups
- life skills support group; sewing collective
- seniors group for all South Asian women
- youth group for girls, homework club for children
- first language literacy instruction
- job search workshops, employment assistance and counselling
- legal clinic -- advice on family law, immigration, custody, child support, abuse, legal education workshops
Intersectional Services
- settlement services, information and referral, translation and interpretation, advocacy, group activities
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
- year-round income tax clinic for individuals and families with low incomes
- food bank, member of the Daily Bread Food; emergency food including South Asian dry goods provided to those in need on alternate Tuesdays; call ahead for details
- volunteer opportunities
Satellite location at Frontline Community Services (see separate listing), 2761 Markham Road, Scarborough
Toronto, ON, M6N 1J3
Settlement Services, email [email protected] or [email protected]
- information and help filling out forms and documents including applications for citizenship or permanent resident card, child tax benefit
- citizenship preparation classes
- translation and interpretation in Vietnamese, Spanish and Farsi
- English conversation circle
- legal information support
- year round income tax clinic
- Job Search Preparation and Training - developing strong job search strategies and workplace communication skills, with an online or in-class option
- Employment Counselling - resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks
Seniors Services, email [email protected]
- health information workshops
- information and form filling for seniors' benefits
- exercise and fitness programs, field trips
VWAT Youth Leadership Program, email [email protected]
- leadership training, skill building workshops
- sports programs, field trips
- youth led workshops or events
- volunteer opportunities
Cultural Events - Two Sisters Commemoration, Lanterns Festival, Lunar New Year Celebration
Toronto, ON, M6H 3J1
Settlement services
- English language classes (LINC)
- one on one information and referral, orientation
- counselling
- documentation
- social assistance applications
- interpretation
- information sessions and workshops
Women support groups
- counselling and support groups for assaulted women
- Spanish-speaking seniors club
- Portuguese-speaking seniors group
- groups for Portuguese-speaking, Spanish-speaking and Mandarin-speaking women
- wellness and fitness program
- advocacy and public education
- community development
Home Instruction for Parents of Preschool Youngsters (HIPPY) -- in-home school readiness program for low income families, serving Jane and Finch, Malvern, Thorncliffe and Toronto West
Tutoring program -- for students of Portuguese or Spanish-speaking heritage
Live-in Caregiver support program -- individual support, employment and employer related issues, employment training opportunities
Community engagement -- community led activities, volunteering, leadership development for youth, women and seniors
Toronto, ON, M5R 3H8
- 18 week training course in the fields of customer service, retail or office support
- consists of 12 weeks in class including business English, customer service, job search and computers
- 6 week co-op work placement
- in partnership with City of Toronto and Toronto District School Board -- see separate entries
Toronto, ON, M6P 1Y5
- capacity 86
- meals
- life skills programs
- crisis intervention
- clothing
- housing help
- counselling and referrals
- advocacy
- maximum length of stay varies according to need
Toronto, ON, M6H 3H9
Temporary accommodation, average stay 4 months
- capacity 20
- information and referral (legal aid, immigration, social assistance)
- settlement services, reception
- Christian environment
Transitional housing for residents ready to move into the community
- capacity 38
- shared kitchen and bathrooms
- various locations in North York and East York
Non-residents immigration consultation and referral
Toronto, ON, M6G 3B1
- initial orientation and settlement case management
- basic needs support
- assistance with refugee claim process, housing referrals, education, health services
- follow up support
- advocacy, referrals, orientation
- case management and system navigation support
- forms filling assistance
- ongoing support for former residents only
Toronto, ON, M6P 4A9
Settlement services including orientation, information and referral, counselling and support
Newcomer Settlement Services (NSP) - for refugee claimants and other newcomers
- one-on-one settlement counselling and referrals
- help with filling out forms; assistance with immigration status
- orientation sessions and workshops
- culturally sensitive services for the Roma community
Library Settlement Program (LSP) and Settlement in Community Spaces (SCS)
- for Permanent Residents and Convention Refugees
- newcomer outreach at libraries and newcomer kiosks; outreach program based in elementary and secondary schools during school year
- orientation workshops, one-on-one settlement services; community referrals
- employment support services; career mentoring and networking events
- individualized action plan, settlement information and referral, group activities
- citizenship education circles; English conversation circles
- Newcomers Explore and Appreciate Toronto (NEAT)
Newcomer Mental Health Program
- one-on-one brief counselling to newcomers with complex needs, as well as comprehensive settlement needs assessment
- referrals to appropriate community programs and resources
- group activities that provide coping strategies, support, skill-building and self-help opportunities
Cybersecurity Training - IT Security Bridge Training
- for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity
- training for a Cybersecurity Fundamentals Certificate
- mentoring, networking, and help with resumes and interview preparation
- providing a personalized job search plan, labour market information, networking
Toronto, ON, M5R 3G7
Programs and services
- information and referral
- settlement services and orientation for refugees and immigrants
- life skills
- assistance in accessing government and community services
- advocacy
- income tax clinic
- available in March and April only
- individual and family counselling
- case management for assaulted women
- parenting groups
- group activities for seniors
- family summer program
- family education and support groups
Food Bank: groceries for residents of catchment area only
- member of Daily Bread Food Bank and Second Harvest Food Support Committee
Toronto, ON, M6P 1A4
Transitional Housing
- 19 units across 5 houses each with shared living rooms, garden or outdoor space, laundry
- capacity up to 80 people; stays up to 12 months
- supports include help with refugee claim legal process and access to social assistance, education, employment, health care and finding permanent housing
- material supports: clothing bank, weekly food bank and other essentials
- community programs: kids club, communal suppers, holiday celebrations, family summer camp
- ongoing connection: some support continues for families after they move out
Toronto, ON, M6P 1A4
Settlement and accompaniment services for newly arrived refugee claimants including those with refused refugee claims
- navigating refugee process
- connecting to Legal Aid and free immigration legal advice; finding a lawyer
- scheduling Immigration Medical Exam; changing address with immigration
- applying for social assistance income/government benefits
- connecting to English as a Second Language (ESL) schools/English conversation groups
- applying for subsidized housing and other housing supports
- connecting with community resources - finding schools for children, opening bank accounts
Toronto, ON, M6R 2B7
Blend of virtual and in-person services offered
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Settlement Services
- counselling, individual or group integration and orientation assistance
- form filling; conversation circles; citizenship test preparation
- information and referral in the areas of training and education, basic banking, legal assistance, health care, housing, interpretation, translation
Sister2Sister Community Leadership Program
- six-month free leadership development program, see website for eligibility
- participants learn diverse skill set and have the opportunity to build their social and human capital to become formal and informal leaders in their communities.
Sister2Sister Advanced Leadership Program
- skills and leadership development program that bridges the gap between employer needs and newcomer women skills, see website for eligibility
- intensive training in soft and hard skills capped by a paid internship through agency's strategic partner network.
Toronto, ON, M6M 3W3
Settlement Services
- information and referral
- assistance with government forms
- interpretation for Ontario Works telephone interviews
- translation of documents, invitation letters, travel permits, affidavits
- wellness sessions
- volunteer placements
Toronto, ON, M6M 3W3
Settlement, case management and wraparound services
Settlement Program
Orientation, needs and eligibility assessments, and pre- and post-arrival information and referral on education, settlement, employment, social assistance, housing, recreation
- assistance in accessing services
- language and skills training
- job search and employment counselling
- assistance in establishing social and professional networks
- problem solving, conflict resolution, cross cultural communication
- workshops, seminars
Community Connections Mentorship Program
Group orientation activities for newly arrived immigrants and refugees with trained volunteer mentors
- help in establishing social and professional networks
- development of citizenship and civic engagement
- skills and career development
Job Search Workshops (JSW)
For new immigrants and Convention refugees, legally entitled to work in Canada
- job search techniques workshops
- labour market information
- access to trades and professions
- resume preparation, networking
- extensive individual assistance
Toronto, ON, M5T 2C2
Matches groups of volunteers with refugee newcomers for up to six months of social and integration support, including
- English language practice
- tutoring for young learners
- job search assistance including resume building, job searching, interview preparation
- support with system navigation (education, health care)
- cultural transition support
- social support and community involvement
- social events and recreation activities
- support available in-person and virtually
Toronto, ON, M6G 1C4
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral - employment, housing, health, legal
- crisis intervention and supportive counselling
English as a Second Language (ESL) Instruction
- variety of ESL classes
- part time and full time classes
- citizenship preparation classes
- CAAT (Canadian Adult Achievement Test)
- ESL for work permit holders and visitors
Toronto, ON, M6G 1C4
Case management for government assisted refugees for 12 months to help transition to life in Canada
- orientation, life skills and settlement services
- information and referral regarding services at other agencies
- accompaniment to appointments and interpretation/translation
Toronto, ON, M5T 2W6
Newcomer Services Settlement Program
- information and orientation
- translation and interpretation
- referral to community resources
- assistance in filling out forms including the health card, permanent resident card renewal and Canadian citizenship application
- supportive counselling
- employment related services
- information workshops
- income tax preparation for low income newcomers
Newcomer Youth Programs: youth 12-17 years
- athletics and recreation
- tutoring/homework help
- gaming programs
- newcomer youth drop-in program
- educational workshops
- summer Newcomer leader-in-training program
