Toronto, ON, M4W 1J1
Provides support and expertise to groups involved in refugee sponsorship and resettlement
- refugee sponsorship training, toolkit and online resource centre
- spreads public awareness of refugee needs
Represents the Anglican Diocese of Toronto and supports the Toronto Conference of the United Church of Canada as a Sponsorship Agreement Holder (SAH)
Toronto, ON, M4J 3C9
Children and Youth
- Eastview BGC (formerly Boys and Girls Club)
- summer day camp, March break/winter/PA days camps
- youth leadership programs
- after school and evening drop-in programs
- homework help club
- community events
Parents and Families
- EarlyON Child and Family Centre
- caregiver and child programs
- parenting program
- perinatal program (Healthy Beginnings)
Seniors
- recreation programs
- special day trips
- form filling
- income tax clinic
- support group
- community garden plots
Newcomers
- social recreation programs
- information and referral services
- form filling assistance
- women's only programs
- workshops and information sessions
Toronto, ON, M4X 1G5
Settlement services
- Newcomer Settlement Services
- Information and referral
- Employment services
Counselling services and support
- one-on-one counselling for mental health support
Kids program for children and youth 4-13 years
- social and recreational activities
Medical and health
- family doctor clinic
Language classes
- English conversation group
Services provided by partner agencies including Central Neighbourhood House, Sherbourne Health, TNO - The Neighbourhood Organizations , Hospice Torontoalso Progress Place, St James Town Safety Committee, St James Town Service Providers Network and others
Share and Reuse Hub
- reuse, share, repair and repurpose items to prolong their life
- Make It and Fix It sessions
- Sew and Mend
- Bike Clinic
- Borrowing Library - tools, party supplies, games, etc.
- Classes and workshops throughout year to learn skills regarding repair and 'do it yourself' fixes
Toronto, ON, M4X 1G3
Settlement services
- information and referral
- employment services
- computer classes
- housing support
Counselling services and support
- one-on-one counselling for mental health support
- counselling
Kids program for children and youth 4-13 years, social and recreational activities
Medical and health
- family doctor clinic
Language classes
- English conversation group
Services provided by partner agencies, including Sherbourne Health, TNO - The Neighborhood Organizations -- see separate listings
also Progress Place, St James Town Service Providers Network and others
Toronto, ON, M4W 3L4
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
Library Settlement Partnerships - outreach program at Toronto Reference Library
- settlement information and referral
- Community Connections Mentorship Program (formerly HOST Program) - group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Newcomer Youth Services -- youth-focused settlement information and referral
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours and build leadership, language, communication and social skills
- workshops and activities for parents and youth
Toronto, ON, M4W 3L4
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Toronto, ON, M4W 3L4
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Bridge to Cloud - Computing and Big Data
- program is for internationally trained professionals and focuses on cloud computing and big data industry trend
Toronto, ON, M4W 3L4
Multiservice agency providing a range of services for people with social and emotional problems, including counselling, information and referrals, supplementary financial assistance program (government assistance recipients), support groups, supports for assaulted women, in-home palliative care program, English conversation café for new immigrants, and parenting, mental health and wellness programs and workshops
- Pathways to Employment in partnership with JVS Toronto
- Restitution Services for Holocaust Survivors
- Holocaust Survivor Emergency Funding
- chaplaincy services
- speakers
- all services confidential
Café Europa monthly group for Holocaust survivors in partnership with Bernard Betel (see separate listing)
Children
Jewish child protective and family services investigates allegations of child neglect and abuse
- adoption and foster home services and recruitment
- file and adoption disclosure
- counselling
- big brothers and big sisters program
- homework club
- school outreach counselling program
Families
Includes individual, couple, family and group counselling, family life education and life skills programs
- financial assistance combined with poverty reduction counselling for persons on social assistance
- assistance maximizing benefits and entitlements, and finding employment and accommodation
- support for families with special needs children
- Family Resource Centres for pre-school and caregivers (see separate listings)
Woman Abuse Program
Individual and group counselling, crisis intervention, emergency financial assistance, and support groups
- Here to Help group program for children and their mothers
- advocacy and community outreach
- education and consultation
- referrals
Toronto, ON, M5B 1J3
Integration -- integration pack includes settlement tools and workshops
- cultural skills training for francophone newcomers
- IKUEN community kitchen
- Café branding -- showcasing skills and talents
- English café
- Rapid response -- settlement assistance for african refugees
- housing support including a furniture bank
Economic development
- entrepreneurship program, business acumen and economic development
- networking evenings
- luncheon meetings about employability
- counselling and mentoring
- information and referral
Conferences
- annual bilingual conference Résolutions: "Overcoming racism together"
- Francophone Human Capital Forum
Toronto, ON, M5A 0L5
Drop-in and group services have resumed; appointment preferred - masking is not mandatory but suggested for all visitors and people who have symptoms of illness are urged to wear masks or access services online
Family Services
- intimate partner violence crisis management
- transitional housing support program
- individual and family counselling; mutual support groups
- family life education; parent and child drop-in
- women's gathering; recreational programs
Neighbourhood Support Services
- supportive counselling; information and referral
- form filling including welfare and social housing applications
- support network
- interpretation; newcomer orientation
Older Adult Services
- senior drop in
- educational workshops; interest groups
- basic technology training
- volunteering
Youth Programs
- youth employment
- life skills and leadership training
- recreational activities
Community Development
- networking and partnership
- volunteer recruitment and training
- social justice and equity; advocacy
- community outreach; community safety collaboration
- cultural and festival celebrations
Toronto, ON, M5A 2B2
Services and programs for immigrants and refugees
Newcomers Homework Club & Adult Literacy for Parents - Assist students with their school work * tutoring help for parents available
Nutrition and Health Education Services for Immigrants/Refugees - Nutritional services to support healthy eating for a variety of dietary needs including chronic diseases, heart health, healthy weight, growth and development for children and other dietary requirements * health education program offered with dietitian in group format in Bengali, Somali, and Tamil
Tuesday Immigrant/Refugee Support Drop-in - Weekly walk-in service assisting newcomers and immigrants
Toronto, ON, M4Y 2C9
New to Canada - One-On-One Settlement Coordination for LGBTQ+ newcomers
- help with immigration forms about hearing, housing, employment, education
- by appointment
- weekly program designed for Convention Refugees and Permanent Residents
- sessions explore issues related to settlement in Canada
Among Friends LGBTQ+ Refugee Support Group
- weekly presentations and information sessions on topics such as immigration/refugee law, employment and accessing healthcare
- light meal provided during sessions
Toronto, ON, M5A 4K3
HIV/AIDS prevention and support services
- sexual health education, health promotion workshops, safer sex supplies
- one-on-one support, support groups, referral
- form filling, settlement services, interpretation and translation
- financial support including contingency fund
- capacity building and training
SAFE Program - non-judgemental check-in service for personal security, www.asaap.ca/safeprogram for more information
Toronto, ON, M5A 1V2
HIV/AIDS education, prevention and support, including information on HIV and STI (sexually transmitted infections) risk, sexual health and healthy relationships, and harm reduction
- community-based prevention programs for youth, women, and gay, bisexual, queer, questioning, trans and other men who have sex with men (MSM)
- community workshops, forums, outreach, training for professionals and organizations, and culturally specific materials
- volunteer opportunities
Harm reduction
- supplies and outreach
Peer support
Settlement Program
Counselling and support, needs assessment, outreach and prevention for Black, African and Caribbean immigrants and refugees, including LGBTQ (lesbian, gay, bisexual, transgender and questioning) individuals
- orientation
- information and referrals to community services
- assistance in accessing services
- assistance in finding a doctor and living with treatment
- assistance with immigration system
- form and documentation completion
- housing and employment help
- interpretation and translation
- social opportunities and networking
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5A 1V1
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Building Community Connection Services
● newcomer oriented workshops and information sessions
● English conversation circle
● Canadian citizenship classes
English Language Program -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- free on-site child care available (19 months-6 years)
- year round blend of virtual and in-person women-only classes available
Toronto, ON, M4W 2G8
Lending, reference and research libraries
- materials in print and other various formats including multiple languages
- additional library services
- community programs
Branch Locations
Library Services: bookmobile and home library services
- computers
- Internet access, including free Wi-Fi
- digital services
- online research
- special collections
- musical instrument lending library
- meeting rooms
Community Programs: classes, workshops, outreach programs and exhibits
- English as a Second Language (ESL) classes
- literacy
- homework help
- seasonal income tax clinics
- Library Settlement Partnerships: outreach program offering settlement information and referral
Tech Help: call Answerline 416-397-5981 Monday-Friday 9 am-8 pm, Saturday 9 am-4:30pm
- staff provides quick answers over the phone to tech questions
- if longer help session required, contact local branch
Toronto, ON, M4W 2G8
Adult reference and research library with materials in over 80 languages
- access to computers, Internet, printers
- information and programs for newcomers
- job search programs and materials
- language learning materials
- arts, picture and video collections
Services for People with Disabilities: equipment, collections
Digital Innovation Hub: 3D printing, sound and video production, green screen technology
- self-publishing press
IntelliSearch: 416-393-7241; customized bibliographic search service providing quick access to databases, fee
Book a Librarian: service for personal assistance with information needs
Marilyn and Charles Baillie Special Collections Centre: includes the Arthur Conan Doyle Collection and the Baldwin Collection of Canadiana
Bram and Bluma Appel Salon: event rentals space
Toronto, ON, M5A 3J7
Multiservice agency with programs for children, youth, adults, families and seniors, including social, recreation and education programs for individuals and families with low income
- summer day camp
- English as a Second Language (ESL) classes
- breakfast program Friday 10 am
- assistance with budgeting, identification, government forms
- income tax clinic February-April
- community development
- employment services including Literacy and Basic Skills
Seniors Services
Includes friendly visiting, telephone security check, client intervention and assistance, health education, and social, recreation and fitness programs
- home support services includes homemaking services such as laundry, vacuuming, and light shopping and meal preparation (fee)
- group shopping Fridays, includes round trip transportation to Dufferin Mall or Gerrard Square (fee)
- Mandarin Outreach, including settlement and newcomer services, social and cultural events, support groups and workshops
Assisted Living Program for Seniors
Includes personal care, essential homemaking, emergency response, and care coordination
- 3 participating buildings including Old York Tower, Performing Arts Lodge of Canada, Older Women's Network Co-op
Children and Youth Support
One-on-one peer counselling, and social, recreational, and educational activities
Dixon Hall Music School
Includes individual or group lessons, fees on a sliding scale
Growing Up Healthy Downtown for families of young people in Regent Park, see separate listing
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5A 3J7
Individual and group services, including:
- one-on-one meeting with a Settlement Worker
- need assessment and development of Settlement Plan
- connect with essential resources and referrals to appropriate services
- support for application process and form-filling
- interpretation and translation
- social programming and capacity building workshops
- Conversation English Circle
- basic digital literacy skills development
- citizenship preparation
- financial literacy
- orientation to Ontario and Canada
- Community Connection Programs for reducing barriers and isolation
- networking and making new friends
- promoting cross-cultural awareness
Supports internationally trained immigrants with obtaining commensurate employment in regulated and non-regulated professions and trades
- occupation-specific technical training, workplace culture and communication training
- licensure examination preparation
- connections to professions in Canada through mentorships, internships, clinical placements, and networking events
Toronto, ON, M5B 0B2
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
- all services at this site can be tailored to meet the needs of all client groups
Better Jobs Ontario
Skills training and financial support for unemployed workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for Employers
- offers help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
Toronto, ON, M5B 0B2
Employment Services
- online job postings; hiring events
- pre-employment workshops
- Integrated Employment Services, see separate listings
Toronto, ON, M5B 0B2
Mental health supportive housing services:
Cooperative living arrangements in 7 downtown Toronto houses, includes single rooms, staff support and shared responsibility for meal preparation, shopping, and housekeeping
On-site high support services in 20 bachelor units for patients transitioning from hospital to community, in partnership with Centre for addiction and Mental Health (CAMH) (see separate listing)
Medium support in bachelor and one-bedroom units for clients who are able to live independently, in partnership with Mainstay Housing and St Clare's Multifaith Housing Society (see separate listings)
Pathways to Home (PTH) Program
Intensive on-site high support for long-term shelter system users with complex mental health and/or developmental disabilities, and physical health challenges, in partnership with and referral through the City of Toronto, Shelter, Support and Housing Administration (see separate listing)
- 24/7 on-site support, including access to health and mental health specialized supports
- access to peer support groups, education sessions, life skills and social/recreation activities
RISE (Recovery During Immigration and Settlement)
Short term mental health case management, in partnership with Immigration, Refugees and Citizenship Canada (see separate listing)
- individual counselling and support
- peer support
- workshops including orientation to Canadian health care system, community programming, social assistance, employment and support services
- social and recreational activities to promote integration
Toronto, ON, M4J 1N5
- settlement support
- orientation to Canada
- supportive counselling
- help with selected documentation including permanent resident card renewal
- information and referral
- newcomer workshops
- online and in person workshops
Newcomer Youth Settlement - for youth 12-29 years
- friendship and emotional support
- individual counselling
- leadership training
- homework club
- sports, social and recreational activities; field trips
- job search support
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; childminding for children while parents attend classes; tablet lending for online classes
Volunteer Services -- many volunteer opportunities for all including newcomers to Canada
Some programs and services provided at other sites
Toronto, ON, M5A 2V2
Short term emergency shelter, including meals, information and referral, settlement orientation, assistance with immigration procedures, housing search, life skills development, and in-house health clinic for residents
- capacity 60
Satellite Shelter: short term emergency shelter at 250 Queen St E
- capacity 34 single men
- services and meals at main location
Family Shelter: shelter for families at 165 Grange Ave
- capacity of approximately 225 persons, 78 rooms
Outreach Program: for refugees in shelters and follow-up service to clients who have moved into the community
Housing Stabilization Program: ensures clients find the health care or financial supports they need to maintain housing
Transitional Housing Program: 52 supportive housing units for clients needing longer term support up to 2 years
- single or shared accommodation
- coordinated, specialized supports to help residents integrate
- by referral from shelter
Youth Skills for Life: for refugees 16-24 years separated from their families, includes life skills, counselling and social activities to build support network and integrate into community

