Toronto, ON, M4M 2G8
Community and Outreach Support
Crisis support including safe beds, respite bed for caregivers, food, clothing and shoe bank
- short term crisis management support
- psychiatric assessment, medical monitoring and treatment
- short-term individual community-based support
- 24/7 warm line
Housing Services
24/7 high-support transitional housing and semi-supported permanent units, including congregate living and individual units in the community
- located around GTA
- units for women
Mental Health and Justice Program
Supports including diversion, pre-diversion and court support, and release planning for individuals with mental health issues who are involved with criminal justice system
See separate listings for Margaret's Toronto East Drop-In at 323 Dundas St E, and Yonge/Bloor 24-hour Respite Site at 21 Park Rd
Toronto, ON, M5S 1B2
Leadership and support to hospital-based sexual assault and domestic violence treatment centres - collaborates in research, education and training activities
Information on health options and centre locations for victims/survivors of violence
- direct services for victims/survivors provided by member centres
- online training modules for service providers
- resource library
Service Navigation Line: 24-hour telephone line available to assist victims/survivors and service providers with service navigation
Find a Centre: online directory of sexual assault/domestic violence centres in Ontario; map available to download; click to find a Sexual Assault / Domestic Violence Treatment Centre
Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
- liaison with diverse communities
- confidential and anonymous
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
Toronto, ON
Provides advocacy, crisis intervention, and shelter to adults and children experiencing violence
Emergency shelter, capacity 32
- counselling and referrals
- advocacy and follow up
- court and immigration escort
- children's program and counselling
- legal and housing assistance
Transitional Housing and Outreach Support Program (TH&O)
Community-based support in applying for affordable housing, including counselling, safety planning, assistance accessing food supports, outreach and workshops
Toronto, ON
Emergency short term shelter, capacity 35
- average stay 8-12 weeks
- crisis intervention and counselling referrals
- information and referral
- advocacy, awareness and education
- supportive groups for women and children
- children's programs
- public education
- crisis intervention and culturally sensitive counselling, support and referral
- support for families and friends of survivors
- support groups
- information on alternatives to legal justice system
- court support, accompaniment and advocacy program
- research, public education, workshops
- comprehensive volunteer training
- all services confidential
- trans-positive environment
Information and referral to community support services to meet long term needs including crisis and follow-up services
Member agency of Support Services Network for Male Survivors in Ontario
- crisis intervention
- support and referral to community agencies
- confidential calls
Toronto, ON
Shelter includes food, some clothing, crisis counselling, support groups, legal support, information and referral, children's program
- 24 hour crisis line
- capacity 30
Toronto, ON
- capacity 33
Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes
Safety Planning
Ongoing counselling and support, including goal setting and access to interpretation services
Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills
VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities
- music interactive therapy, academic support, group sessions, leadership and mentoring, and recreational activities
- in-school programs include Media Interactive, Music Interactive, WIT (Whatever It Takes)
Toronto, ON
- capacity 25 (10 rooms)
- ​crisis counselling
- case management
- referrals and advocacy
- housing application supports
- support with legal system
Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops
- capacity 35
- Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
iDetermine.ca
Online chat support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information
Emergency shelter, including counselling, crisis intervention, needs assessment, mental health and addiction counselling, immigration and housing assistance, referrals and support (medical, financial, legal, employment, housing, parenting, immigration, substance abuse, cycle of violence), and advocacy for clients and their children; children's program includes children's group, counselling and recreation
- capacity 27
- ex-residents support program
Women leaving abuse call Assaulted Women's Helpline, 416-863-0511
Emergency shelter includes counselling, crisis management, needs assessment, referrals and support (medical, financial, legal, employment, education, housing), and advocacy for clients and their children
- capacity 33
- 1 accessible room
- public education
children's program includes individual and group counselling, recreational activities
Toronto, ON
Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children
- information and referral
- accompaniment and advocacy
- assistance in obtaining services
- development of support networks
- outreach and home visit services provided in various community locations
Emergency shelter
- includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services
- capacity 30
- children's programs
Transitional and Housing Support Program
- counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up
Women and Communities Against Violence (WACAV)
- builds and strengthens linkages between under-serviced areas, supports service providers and shelters
Provincial organization dedicated to raising awareness about the mistreatment of older adults, under the Ontario Strategy to combat elder abuse * promotes awareness, education and collaboration across the province * offers training, information and support to individuals and professionals who assist seniors
Free and confidential support line for seniors experiencing or at-risk of abuse * provides emotional support, safety planning, referrals and information in many languages
ON, M1M 3W4
- referrals to community resources and programs
- client advocacy
- crisis intervention
- help with long-term care options
Education and information sessions include:
- wellness sessions
- counselling and tours
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports - non-shelter resident services include
- counselling and group supports for women and children
- parenting programs
- legal support program
- transitional housing support
- public education and prevention programs
- volunteer opportunities
Vaughan, ON, L6A 3Z8
Individual and group counselling, information and referrals, parenting support, mental health and wellness programs and workshops, supplementary financial assistance program
Pathways to Employment: in partnership with JVS Toronto
Woman Abuse Program:
- support line
- priority housing support
- individual and group counselling
- safety planning, advocacy and community outreach
- education, consultation, and referrals
1 Open Door: located in the Vaughan Jewish Community Campus
Mississauga, ON
Crisis support line, emergency shelter program, centralized intake for transitional housing, community support and outreach
24-hour Crisis Line Support Line Program
- immediate support to survivors in the community who are experiencing any form of violence, including crisis support and intervention, risk assessment and safety planning, emotional support, information and referrals, problem solving and shelter intake
Central Intake Line for Transitional Housing Supports in Peel Region
- First point of contact for transitional housing support program and community outreach services
one-to-one support
- risk assessment and safety planning
- emotional support
- legal support (criminal, family, immigration)
- housing supports
- information and referrals
- problem-solving, advocacy
- shelter access
Emergency Shelter Program
- 24/7 intake for individuals and their dependents who have experienced, are currently experiencing, or are at risk of experiencing any form of violence
- capacity 72
- stay up to 4 months
- service provided regardless of geographical location
- referrals to alternative shelters as required based on safety or capacity issues
Anti-Human Trafficking Program
- in partnership with Victim Services of Peel, dedicate bed spaces for survivors of Human Trafficking
Mississauga, ON, L5R 3L1
Confidential, anonymous and free helpline for Muslim women across North America:
- offers peer-to-peer counselling, support in creating action plans, referrals, emotional and spiritual support and encouragement to women
- peer counselling available in English, French, Arabic, Urdu and Somali
- connects relevant callers to the Nisa Mental Health Program or the Nisa Homes Program
- volunteers needed
Ajax, ON
Emergency shelter. Free and confidential services to women who are or have experienced abuse
- 24-hour crisis line
- access to resources and support services
- promote public awareness
Oakville, ON, L6J 7W5
Works with individuals encountering mental health and/or substance use challenges that require short-term stabilization following a recent hospitalization(s), require immediate mental health or substance use support, are facing a high risk of relapse, or who have active concerns related to risk of harm to others * provides telephone support and mobile intervention to persons who are in crisis and have a mental health concern
- mobile team of mental health professionals (Crisis Intervention Specialist) and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
- team assesses and triages the request and makes decisions to attend where there is evidence of escalating mental health symptoms, potential for aggression or violence, risk of harm, a vulnerable individual involved, or the potential need to attend hospital
- help is available Mon to Sun, 24 hours a day
- not an emergency response unit and those requesting visits must have the ability to wait for up to 24 hours
- if your situation is a life-threatening emergency, call 911
- COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
- capacity 30
- multicultural focus
- public education
Secure locations in Jackson's Point and Richmond Hill, call for information
905-825-4810 or 905-825-4777 ext 5239
Oakville, ON, L6H 0G6
Victim Quick Response Program+ (VQRP+) -- program of last resort providing short-term assistance to victims/survivors to increase immediate safety and lessen the impact of a violent crime by offering:
- financial assistance for crime scene clean-up, transportation, and counselling services, including traditional Indigenous health services
- also offers enhanced supports for victims/survivors of human trafficking, victims/survivors of serious injuries, and families affected by homicide
- additional aid may be offered to victims of human trafficking may include storage lockers, tattoo removal, and treatment at a recovery facility

