Toronto, ON, M4J 1N5
- settlement support
- orientation to Canada
- supportive counselling
- help with selected documentation including permanent resident card renewal
- information and referral
- newcomer workshops
- online and in person workshops
Newcomer Youth Settlement - for youth 12-29 years
- friendship and emotional support
- individual counselling
- leadership training
- homework club
- sports, social and recreational activities; field trips
- job search support
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; childminding for children while parents attend classes; tablet lending for online classes
Volunteer Services -- many volunteer opportunities for all including newcomers to Canada
Some programs and services provided at other sites
Toronto, ON, M4L 1G7
English learning program for trauma survivors
- empowers participants to manage stress and boost confidence
- equips them with language to describe their feelings, and to be comfortable in simple conversations
- prepares them to access further English as a Second Language programs including Language Instruction for Newcomers to Canada
- provides technology and community resources/connections
- individual and group coaching from professionals in areas such as mindfulness, wellness, meditation, relaxation, art and drama
This location is for administration only
Toronto, ON, M4L 1G7
Participants learn English, so that they can communicate effectively in workplace, community and social settings
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
This location is administrative only
Toronto, ON, M1L 2L6
Offers English as a Second Language - participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate entry
- child care available
Toronto, ON, M1L 4N4
Full time Ontario College program that helps students for whom English is a second or additional language to build their English language and study skills
- hybrid model
- language placement assessment prior to program start required to determine starting level
- access to college resources, free tutoring, conversation circles, counselling
Toronto, ON, M1L 4S7
- all services provided by phone, online, or in-person
- LINC classes offered hybrid and in-person
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Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- (see separate entry), transportation assistance and childminding available
Family Literacy Program
- language and age-appropriate family reading and listening resources through a lending library
- activities to encourage and reinforce family language learning with a certified Family Literacy Worker
Language Training for Childminding and Food Handling
- supports newcomer participants with language instruction, skills development and work experience placements to become job-ready in the Food Handling or Childminding Sectors
- access to digital literacy support to build on technical skills
- device lending program for clients who qualify for the program
Toronto, ON, M3C 1T2
Office open to the public 5 days a week; for more information call 416-422-2225
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
English as a Second Language / LINC - participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- day or evening classes
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Financial Literacy Project - one month certificate course
- individual counselling and orientation sessions
Family Support and Mental Health Services - parenting sessions
- mental health -- support groups, counselling, crisis intervention
- Women's Circle
- childminding available for clients attending sessions
Toronto, ON, M4J 3C9
Children and Youth
- Eastview BGC (formerly Boys and Girls Club)
- summer day camp, March break/winter/PA days camps
- youth leadership programs
- after school and evening drop-in programs
- homework help club
- community events
Parents and Families
- EarlyON Child and Family Centre
- caregiver and child programs
- parenting program
- perinatal program (Healthy Beginnings)
Seniors
- recreation programs
- special day trips
- form filling
- income tax clinic
- support group
- community garden plots
Newcomers
- social recreation programs
- information and referral services
- form filling assistance
- women's only programs
- workshops and information sessions
Toronto, ON, M1K 2N8
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- supportive counselling
- information and referral
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
Toronto, ON, M1K 5J1
Office open to the public Monday-Friday 9 am-5 pm; for information, call 416-266-1777
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
English as a Second Language / LINC -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- full-time day classes and part-time evening classes
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Financial Literacy Project - one month certificate course
- individual counselling and orientation sessions
Family Support and Mental Health Services - Parenting Sessions
- mental health - support groups, counselling, crisis intervention
- Women's Circle
Food Security Program
- food package distribution to seniors, families on Mondays and Wednesdays 11 am-3 pm
Community Development
- childminding available for clients attending sessions
Toronto, ON, M1P 2B8
Call for appointment
Core Programs and Services
- settlement and immigration services - needs assessment, information sessions, assistance with applications
- employment counselling and referrals - newcomer orientation to the labour market, self-assessment and career options, resumes and cover letters, networking
- Women Aiding Women program (WAW) - assistance adjusting to Canadian society, networking, information and referrals for community resources, empowerment
- mental health and wellness -- short term counselling for newcomers dealing with mental health issues, action plan development, educational workshops
- family support and counselling
- seniors program - information sessions, recreational activities
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry, childminding available
Other Services
- translation and interpretation
- information and referral
- Commissioner of Oaths
Toronto, ON, M3C 2J6
Telephone Counselling - 24 hour distress line
Emotional support for individuals experiencing grief, loneliness, illness, conflict or other crisis
- English distress line - 416-938-4673
- Korean distress line - 416-241-5456
- text line - 416-999-1392
Counselling Services
- individual counselling
- family counselling
- group counselling
- community outreach counselling and visitation for clients facing barriers to accessing services
- Life Conversation - youth counselling
- Window of Conversation - seniors counselling
Other program offerings include
- career counselling
- English Cafe - weekly meetings and education classes to increase English language skills
- youth mentorship program
- volunteer training
- information and referral to other services as needed
Visit website for information on current program offerings
Toronto, ON, M5A 3J7
Multiservice agency with programs for children, youth, adults, families and seniors, including social, recreation and education programs for individuals and families with low income
- summer day camp
- English as a Second Language (ESL) classes
- breakfast program Friday 10 am
- assistance with budgeting, identification, government forms
- income tax clinic February-April
- community development
- employment services including Literacy and Basic Skills
Seniors Services
Includes friendly visiting, telephone security check, client intervention and assistance, health education, and social, recreation and fitness programs
- home support services includes homemaking services such as laundry, vacuuming, and light shopping and meal preparation (fee)
- group shopping Fridays, includes round trip transportation to Dufferin Mall or Gerrard Square (fee)
- Mandarin Outreach, including settlement and newcomer services, social and cultural events, support groups and workshops
Assisted Living Program for Seniors
Includes personal care, essential homemaking, emergency response, and care coordination
- 3 participating buildings including Old York Tower, Performing Arts Lodge of Canada, Older Women's Network Co-op
Children and Youth Support
One-on-one peer counselling, and social, recreational, and educational activities
Dixon Hall Music School
Includes individual or group lessons, fees on a sliding scale
Growing Up Healthy Downtown for families of young people in Regent Park, see separate listing
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5A 3J7
Individual and group services, including:
- one-on-one meeting with a Settlement Worker
- need assessment and development of Settlement Plan
- connect with essential resources and referrals to appropriate services
- support for application process and form-filling
- interpretation and translation
- social programming and capacity building workshops
- Conversation English Circle
- basic digital literacy skills development
- citizenship preparation
- financial literacy
- orientation to Ontario and Canada
- Community Connection Programs for reducing barriers and isolation
- networking and making new friends
- promoting cross-cultural awareness
Toronto, ON, M5A 1V1
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Building Community Connection Services
● newcomer oriented workshops and information sessions
● English conversation circle
● Canadian citizenship classes
English Language Program -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- free on-site child care available (19 months-6 years)
- year round blend of virtual and in-person women-only classes available
Toronto, ON, M5A 2G4
Case management, immediate needs relief items and prevention programs to support individuals and families
- computer classes
- children and youth programs including homework help and tutoring, summer camps, March break day camps
- child care, see separate listing
Food Bank
3-4 days supply of unprepared, non-perishable food, appointment required, see separate listing
Adult and Youth Meals
Also assistance obtaining resources such as hygiene supplies, baby items, warm clothing, see separate listings
Adult Services
Includes meals, life skills classes, Bible studies
Bridges Adult Program, [email protected]
Poverty alleviation activities including courses, workshops, mentoring, tutoring, case management and social events
- health promotion
- volunteer and employment programs
- summer social program
Counselling Services
Professional therapy for youth, adults, couples and families unable to afford counselling, by appointment
- psycho-educational groups on topics such as anger management, anxiety, depression, emotional wellness
- Christian orientation provided as requested
- in-person and virtual sessions available
- call 416-355-3568 or email [email protected]
Drop-in Programs
Includes employment services and housing assistance
Employment Services
Individual employment and job readiness support for adults and youth, call 416-929-9614 ext 2278 or email [email protected] for information
Community Development
Collaborates with, supports, and equips residents, community agencies, grassroots groups, and faith communities to strengthen neighbourhoods
Member of Daily Bread Food Bank, and member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5A 3C4
- orientation, information and support services
- Set goals to achieve
- Utilize your expertise and experience
- LINC (Language Instruction for Newcomers to Canada) and CLIC (Cours de langue pour les immigrants au Canada), upon assessment by YMCA of Greater Toronto, see separate listing
- Supply Chain Management
- online program in the financial services sector
- career planning
- mentorship, coaching and interview preparation
- resume and cover letter support
- work placement
Toronto, ON, M4W 3L4
Eligibility screening, language skills assessment and referral to English or French language government-funded programs which include
- Language Instruction for Newcomers to Canada (LINC)/Cours de Langue pour les Immigrants au Canada (CLIC)
- LINC Home Study/CLIC en ligne
- English as a Second Language (ESL) programs/French as a Second Language (FSL)
- Higher-Level Language Training (HLLT) such as Enhanced Language Training (ELT)/Cours de langue de niveau avancé (CLNA), Occupation-Specific Language Training (OSLT)/ la Formation linguistique axée sur les professions (FLAP)
- Specialized Language Training (SLT)
Toronto, ON, M4Y 2C9
- hands-on activities which explore issues that matter to youth
- community engagement, individualized support, group sessions and workshops
- for newcomer youth 14-19 years
- Youth Engagement program -- focus on English practice and skills building
- workshops
- Newcomer Youth Mentorship -- monthly program delivered by peer mentors * hands-on activities which explore issues that matter to youth
Toronto, ON, M5B 2B7
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON, M5B 2E1
Online English Classes and Conversation Circles
Beginner, intermediate and high intermediate online English classes; online English conversation club
Settlement and Community Resources
- assessment, information and referral to food programs, clothing and furniture banks, employment centres, schools and education resources, health centres
- assistance with applications for government programs such as Ontario Works, Employment Insurance, Legal Aid, transitional and subsidized housing
Citizenship, Immigration and Refugee Services
- assistance with applications for citizenship, passports and protected person travel documents
- help with spouse, common-law partner and child sponsorship applications
- refugee system navigation and related procedures such as work/study permits, permanent resident applications as protected person/Convention refugee
- assistance with applications to become permanent resident based on Humanitarian and Compassionate (H&C) grounds
- help with permanent resident card and other Canadian identification forms
- assistance with study permit renewal and work permit applications for international students; information about pathways to become permanent residents
- help for migrant workers such as work permit assistance for vulnerable people
Spiritual Care
- provided through chaplain
- referral and resources for different religious communities
- one-on-one spiritual counselling
- ceremonies such as weddings, funerals and prayers
Toronto, ON, M4W 2G8
Lending, reference and research libraries
- materials in print and other various formats including multiple languages
- additional library services
- community programs
Branch Locations
Library Services: bookmobile and home library services
- computers
- Internet access, including free Wi-Fi
- digital services
- online research
- special collections
- musical instrument lending library
- meeting rooms
Community Programs: classes, workshops, outreach programs and exhibits
- English as a Second Language (ESL) classes
- literacy
- homework help
- seasonal income tax clinics
- Library Settlement Partnerships: outreach program offering settlement information and referral
Tech Help: call Answerline 416-397-5981 Monday-Friday 9 am-8 pm, Saturday 9 am-4:30pm
- staff provides quick answers over the phone to tech questions
- if longer help session required, contact local branch
Toronto, ON, M1J 2H7
All offices are open; services are offered in person by appointment and remotely over the phone and by Zoom
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Settlement Services
- assessments and referrals
- supportive counselling for youth, families and women
- wellbeing and crisis counselling
- employment services
- sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
- commissioner of oaths
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- classes from Literacy to Level CLB 6
- full-time and part-time classes available
- blended hybrid service delivery
- childminding for toddler and preschool child while parents attend full-time classes
Youth Programs
- after school programs for newcomer youth including Homework Club, arts and crafts and Youth Engagement Group
Seniors Service
- increases social participation and inclusion of seniors in their communities
- activities led by seniors' leadership groups brought together from the local community
- activities include physical and mental wellness sessions such as yoga, Zumba, arts and gardening basic computer skills workshops and information sessions on topics including government benefits and filing taxes
Community Volunteer Income Tax Program (CVITP)
- free seasonal income tax clinic for newcomers with low incomes
