Toronto
Show More
416-463-1104
60 St Clair Ave E, Suite 400
Toronto, ON, M4T 1N5
Toronto, ON, M4T 1N5
Short Description
Community and government systems navigation, translations, assistance (for housing, referrals to community services) * employment assessments, education * low-incomes supports for individuals & families (income tax every spring) * supporting newcomers into Canadian society, including needs, goals and one-to-one support * connecting deaf hearing parents and their children, education/training * engaging children and youth with sports, social, leadership programming in ASL
Spring-Break/Summer day camps: In ASL for Deaf and Hard of Hearing children, their hearing siblings, hearing children and their relatives, year round
Education and resources: ASL language development services for school entry in the Ontario Infant Hearing Program. ASL instruction to families of a Deaf family member
Resource Development Services: Resources in ASL and making material accessible in ASL (website content to stakeholder engagement material, Vlogs, promotional material)
Outreach programs: 258 hub learning management system powered by Silent Voice, hosts e-education, designed by deaf experts for ASL, in ASL, and for Deaf learners. Creating accessible education
Spring-Break/Summer day camps: In ASL for Deaf and Hard of Hearing children, their hearing siblings, hearing children and their relatives, year round
Education and resources: ASL language development services for school entry in the Ontario Infant Hearing Program. ASL instruction to families of a Deaf family member
Resource Development Services: Resources in ASL and making material accessible in ASL (website content to stakeholder engagement material, Vlogs, promotional material)
Outreach programs: 258 hub learning management system powered by Silent Voice, hosts e-education, designed by deaf experts for ASL, in ASL, and for Deaf learners. Creating accessible education
Show Less
Settlement Services
Toronto
Show More
Office: 416-703-7770
55 Eglinton Ave E, Suite 703
Toronto, ON, M4P 1G8
Toronto, ON, M4P 1G8
Short Description
Show Less
Toronto
Show More
Office: 416-397-5981
TTY Relay Service: 7-1-1
789 Yonge St
Toronto, ON, M4W 2G8
Toronto, ON, M4W 2G8
Short Description
Lending, reference and research libraries
- materials in print and other various formats including multiple languages
- additional library services
- community programs
Branch Locations
Library Services: bookmobile and home library services
- computers
- Internet access, including free Wi-Fi
- digital services
- online research
- special collections
- musical instrument lending library
- meeting rooms
Community Programs: classes, workshops, outreach programs and exhibits
- English as a Second Language (ESL) classes
- literacy
- homework help
- seasonal income tax clinics
- Library Settlement Partnerships: outreach program offering settlement information and referral
Tech Help: call Answerline 416-397-5981 Monday-Friday 9 am-8 pm, Saturday 9 am-4:30pm
- staff provides quick answers over the phone to tech questions
- if longer help session required, contact local branch
Show Less
Toronto Reference Library
Toronto
Show More
Office: 416-395-5577
Answerline: 416-397-5981
TTY Relay Service: 7-1-1
789 Yonge St
Toronto, ON, M4W 2G8
Toronto, ON, M4W 2G8
Short Description
Adult reference and research library with materials in over 80 languages
- access to computers, Internet, printers
- information and programs for newcomers
- job search programs and materials
- language learning materials
- arts, picture and video collections
Services for People with Disabilities: equipment, collections
Digital Innovation Hub: 3D printing, sound and video production, green screen technology
- self-publishing press
IntelliSearch: 416-393-7241; customized bibliographic search service providing quick access to databases, fee
Book a Librarian: service for personal assistance with information needs
Marilyn and Charles Baillie Special Collections Centre: includes the Arthur Conan Doyle Collection and the Baldwin Collection of Canadiana
Bram and Bluma Appel Salon: event rentals space
Show Less
Community Services
Toronto
Show More
Office: 416-591-6565
Crisis: 1-877-336-2433
Short Description
Centre for French speaking women
Services for Victims of Violence and/or Sexual Assault
- individual counselling
- emotional support and accompaniment
Community Programs (for all francophone women)
- sexual assault prevention in primary and secondary schools
- sexual assault prevention within the community
- volunteer opportunities
Services for Newcomer, Immigrant and Refugee Women
- settlement services for French-speaking immigrant and refugee women
- accompaniment to settlement related appointments
- Action Femmes -- social and education group for newly arrived refugee and immigrant women who are feeling isolated
Transitional and Housing Support Program for Women who are Victims of Violence
- assistance in finding housing
ÉLAN Program
- employment preparation for all Francophone women in search of employment
- computer courses
Tremplin Program
- self-employment and entrepreneurship workshops
Family Court Support Worker Program
- information on the family court process
- assistance in documenting the history of abuse for family court proceedings
- referral to specialized services and supports in the community
- safety planning
- accompaniment of the victim to court proceedings, if necessary
Show Less
Barrett YMCA Centre for Newcomers to Canada
Toronto
Show More
Office: 437-577-0378
365 Bloor St E, 1800A
Toronto, ON, M4W 3L4
Toronto, ON, M4W 3L4
Short Description
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
Library Settlement Partnerships - outreach program at Toronto Reference Library
- settlement information and referral
- Community Connections Mentorship Program (formerly HOST Program) - group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Newcomer Youth Services -- youth-focused settlement information and referral
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours and build leadership, language, communication and social skills
- workshops and activities for parents and youth
Show Less
Toronto
Show More
Office: 416-696-7400
6 Thorncliffe Park Dr
Toronto, ON, M4H 1H1
Toronto, ON, M4H 1H1
Short Description
Community centre
- educational, cultural and heritage language programs in Greek
- social services
- information and referral, orientation, assistance with form filling, employment information
- escort and interpretation services for senior or hospitalized members
- workshops and seminars on Canadian society and culture
- traditional dance classes
Show Less
Toronto
Show More
Office: 416-535-6262
1008 Bathurst St
Toronto, ON, M5R 3G7
Toronto, ON, M5R 3G7
Short Description
Programs and services
- information and referral
- settlement services and orientation for refugees and immigrants
- life skills
- assistance in accessing government and community services
- advocacy
- income tax clinic
- available in March and April only
- individual and family counselling
- case management for assaulted women
- parenting groups
- group activities for seniors
- family summer program
- family education and support groups
Food Bank: groceries for residents of catchment area only
- member of Daily Bread Food Bank and Second Harvest Food Support Committee
Show Less
New to Canada
Toronto
Show More
Office: 416-392-6874
519 Church St
Toronto, ON, M4Y 2C9
Toronto, ON, M4Y 2C9
Short Description
New to Canada - One-On-One Settlement Coordination for LGBTQ+ newcomers
- help with immigration forms about hearing, housing, employment, education
- by appointment
- weekly program designed for Convention Refugees and Permanent Residents
- sessions explore issues related to settlement in Canada
Among Friends LGBTQ+ Refugee Support Group
- weekly presentations and information sessions on topics such as immigration/refugee law, employment and accessing healthcare
- light meal provided during sessions
Show Less
The Corner @ 200
Toronto
Show More
Office: 416-964-6657
200 Wellesley St E
Toronto, ON, M4X 1G3
Toronto, ON, M4X 1G3
Short Description
Settlement services
- information and referral
- employment services
- computer classes
- housing support
Counselling services and support
- one-on-one counselling for mental health support
- counselling
Kids program for children and youth 4-13 years, social and recreational activities
Medical and health
- family doctor clinic
Language classes
- English conversation group
Services provided by partner agencies, including Sherbourne Health, TNO - The Neighborhood Organizations -- see separate listings
also Progress Place, St James Town Service Providers Network and others
Show Less
Employment and Upskilling Programs
Toronto
Show More
Office: 416-658-3101
Office: 416-658-3101 ext 0
791 St Clair Ave W
Toronto, ON, M6C 1C7
Toronto, ON, M6C 1C7
Short Description
Immigrant, Refugee and Settlement Hub@791 (IRS): programs and services to support the integration of newcomers, including employment
- settlement information and orientation
- mentoring for change: volunteer mentoring for skilled, internationally educated Newcomers newcomers
- LINC Language Instruction for Newcomers: CLB 4 in-person; CLB 5/6 online
- short-term counselling and mental health workshops
Employment Ontario: Integrated Employment Services (see separate entry)
Career Skills:
- upskilling, career advancement, and business growth
- small group courses
AI Upskilling Program
Youth Programs
- youth climate action ambassadors
Black Communities:
- Black community action program
- Black women in data analytics
- Black youth in STEAM
- Ubuntu in Dementia care
Skills for Employment: 2-week employment workshops for job-ready individuals
Pre-Apprenticeship Training Programs: call or check website for information on current programs and locations, eligibility requirements and registration dates
- includes employment preparation and work placement
- Other skilled trade development and exploration available
Arrive Ready Pre-Arrival Program - free online services designed to support individuals approved for immigration to Canada
- essential information to help newcomers prepare for their transition, including guidance on employment, settlement resources, and life in Canada
Show Less
The Corner @ 240
Toronto
Show More
Office: 416-964-6657 ext 240
240 Wellesley St E
Toronto, ON, M4X 1G5
Toronto, ON, M4X 1G5
Short Description
Settlement services
- Newcomer Settlement Services
- Information and referral
- Employment services
Counselling services and support
- one-on-one counselling for mental health support
Kids program for children and youth 4-13 years
- social and recreational activities
Medical and health
- family doctor clinic
Language classes
- English conversation group
Services provided by partner agencies including Central Neighbourhood House, Sherbourne Health, TNO - The Neighbourhood Organizations , Hospice Torontoalso Progress Place, St James Town Safety Committee, St James Town Service Providers Network and others
Share and Reuse Hub
- reuse, share, repair and repurpose items to prolong their life
- Make It and Fix It sessions
- Sew and Mend
- Bike Clinic
- Borrowing Library - tools, party supplies, games, etc.
- Classes and workshops throughout year to learn skills regarding repair and 'do it yourself' fixes
Show Less
Spadina Office
Toronto
Show More
Office: 416-408-4058
720 Spadina Ave, Suite 504
Toronto, ON, M5S 2T9
Toronto, ON, M5S 2T9
Short Description
Language and settlement services for newcomers
- information and referral
- individual counselling
- job search assistance, newcomer job search resources
- health and family services support
- information and orientation group workshops
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
Show Less
TNO @ Thorncliffe Park Community Hub
Toronto
Show More
Office: 416-467-0126
45 Overlea Blvd, Unit 200
Toronto, ON, M4H 1C3
Toronto, ON, M4H 1C3
Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- supportive counselling
- information and referral
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
Show Less
Multiservice neighbourhood centre, Head Office
Toronto
Show More
Office: 416-421-3054
45 Overlea Blvd, Unit 200
Toronto, ON, M4H 1C3
Toronto, ON, M4H 1C3
Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
Show Less
Afghan Women's Organization, AWO East York Office
Toronto
Show More
Office: 647-438-8145
45 Overlea Blvd, Suite 203
Toronto, ON, M4H 1C3
Toronto, ON, M4H 1C3
Short Description
All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 647-438-8145
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
Employment Related Services - for new immigrants and Convention refugees, legally entitled to work in Canada
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Sewing Circle
Show Less
Toronto
Show More
Office: 416-469-9754
Office Services - WhatsApp: 437-217-3786
208 Oakwood Ave
Toronto, ON, M6E 2V4
Toronto, ON, M6E 2V4
Short Description
Virtual support over the phone, call main office or email; will reply in an hour; in-person support also available; masks provided
----------------------------------------
Support on Immigration and Refugee Issues
- holistic case management and services to precarious migrants and refugee populations; new clients may drop in Mondays 9:30 am-4 pm
Refugee Hearing Orientation and Appeal Preparation (Ready Tour)
- allows refugee claimants to learn what will happen during hearing, how to be ready and what happens after decision is made; session occurs twice a month
- Appeal Info Session for rejected refugees wanting to learn how to appeal a negative decision after the hearing
- registration - calendar available in the immigration section of the website
Transitional Housing
- transitional housing for refugee claimant women and children, capacity 30 for stays up to 12 months
- help with the refugee process, including legal, mental health, social services and other referrals; support and accompaniment to appointments
Food Distribution and Income Security Program
- food hampers for vulnerable populations regardless of immigration status
Primary Health Care Clinic
- by appointment; no Ontario Health Insurance required
Support Groups and Activities for Women
- ongoing information-sharing on issues relevant to women adapting to a new culture
- community activities, field trips, skills workshops
English Language Learning (ELL)
- free beginner and intermediate online English classes
- primarily for people without status and/or in a situation of vulnerability.
Youth Program
- for newcomer youth regardless of immigration status
- offers mutual support, volunteering and skills development, social and sports activities, Wednesdays 4 pm-6 pm
Services for Victims/Survivors of Human Trafficking
- holistic support and full range of services
- legal information, immigration, housing, employment support, counselling
Show Less
Migrant Workers Services
Toronto
Show More
Office: 416-469-9754
Office Services - WhatsApp: 437-217-3786
Migrants Worker Mobile Program: 647-971-2153
208 Oakwood Ave
Toronto, ON, M6E 2V4
Toronto, ON, M6E 2V4
Short Description
Virtual support over the phone, call main office or email; will reply in an hour; in-person support also available; masks provided
----------------------------------------
Migrants Workers Program -- 647-971-2153, call or through WhatsApp
- holistic case management to migrants in any industry and of any immigration status, supporting with immigration procedures, access to healthcare, and referrals
Migrant Protection Clinic Program/Capacity Development Training
- travelling clinic where FCJ staff help local agency staff to conduct a clinic
- remote services in small municipalities across Canada, support organization, agencies or communities
- coaching for local staff to understand immigration processes
Show Less
Toronto
Show More
Office: 416-599-2727
120 Carlton St, Suite 212
Toronto, ON, M5A 4K3
Toronto, ON, M5A 4K3
Short Description
HIV/AIDS prevention and support services
- sexual health education, health promotion workshops, safer sex supplies
- one-on-one support, support groups, referral
- form filling, settlement services, interpretation and translation
- financial support including contingency fund
- capacity building and training
SAFE Program - non-judgemental check-in service for personal security, www.asaap.ca/safeprogram for more information
Show Less
Toronto
Show More
Office: 647-709-2600
21 College St, Suite 600
Toronto, ON, M5G 2B3
Toronto, ON, M5G 2B3
Short Description
Carrefour des Immigrants FrancoQueer
Settlement and integration programs for 2SLGBTQIA+ francophone newcomers in Ontario:
- settlement and integration services
- help with citizenship and/or refugee application process
- information, orientation and referral
- information and orientation workshops
- discussion groups and peer support, including matching with someone already settled
- social integration activities to adapt to Canadian life
- employment support services - workshops, resume coaching, interview preparation
- psychosocial support and crisis counselling
Show Less
Welcome Group Newcomer Support
Toronto
Show More
Office: 647-854-4494
192 Spadina Ave
Toronto, ON, M5T 2C2
Toronto, ON, M5T 2C2
Short Description
Matches groups of volunteers with refugee newcomers for up to six months of social and integration support, including
- English language practice
- tutoring for young learners
- job search assistance including resume building, job searching, interview preparation
- support with system navigation (education, health care)
- cultural transition support
- social support and community involvement
- social events and recreation activities
- support available in-person and virtually
Show Less
Community services
Toronto
Show More
Office: 416-934-0588
2 Carlton St, Suite 808
Toronto, ON, M5B 1J3
Toronto, ON, M5B 1J3
Short Description
Integration -- integration pack includes settlement tools and workshops
- cultural skills training for francophone newcomers
- IKUEN community kitchen
- Café branding -- showcasing skills and talents
- English café
- Rapid response -- settlement assistance for african refugees
- housing support including a furniture bank
Economic development
- entrepreneurship program, business acumen and economic development
- networking evenings
- luncheon meetings about employability
- counselling and mentoring
- information and referral
Conferences
- annual bilingual conference Résolutions: "Overcoming racism together"
- Francophone Human Capital Forum
Show Less
Mental Health Supports
Toronto
Show More
Office: 416-977-1333
355 Church St
Toronto, ON, M5B 0B2
Toronto, ON, M5B 0B2
Short Description
Case management and supportive housing services, mental health symptoms management, assistance finding housing and accessing community resources, social skills and community living skills improvement
Mental health supportive housing services:
Cooperative living arrangements in 7 downtown Toronto houses, includes single rooms, staff support and shared responsibility for meal preparation, shopping, and housekeeping
On-site high support services in 20 bachelor units for patients transitioning from hospital to community, in partnership with Centre for addiction and Mental Health (CAMH) (see separate listing)
Medium support in bachelor and one-bedroom units for clients who are able to live independently, in partnership with Mainstay Housing and St Clare's Multifaith Housing Society (see separate listings)
Pathways to Home (PTH) Program
Intensive on-site high support for long-term shelter system users with complex mental health and/or developmental disabilities, and physical health challenges, in partnership with and referral through the City of Toronto, Shelter, Support and Housing Administration (see separate listing)
RISE (Recovery During Immigration and Settlement)
Short term mental health case management, in partnership with Immigration, Refugees and Citizenship Canada (see separate listing)
Mental health supportive housing services:
Cooperative living arrangements in 7 downtown Toronto houses, includes single rooms, staff support and shared responsibility for meal preparation, shopping, and housekeeping
On-site high support services in 20 bachelor units for patients transitioning from hospital to community, in partnership with Centre for addiction and Mental Health (CAMH) (see separate listing)
Medium support in bachelor and one-bedroom units for clients who are able to live independently, in partnership with Mainstay Housing and St Clare's Multifaith Housing Society (see separate listings)
Pathways to Home (PTH) Program
Intensive on-site high support for long-term shelter system users with complex mental health and/or developmental disabilities, and physical health challenges, in partnership with and referral through the City of Toronto, Shelter, Support and Housing Administration (see separate listing)
- 24/7 on-site support, including access to health and mental health specialized supports
- access to peer support groups, education sessions, life skills and social/recreation activities
RISE (Recovery During Immigration and Settlement)
Short term mental health case management, in partnership with Immigration, Refugees and Citizenship Canada (see separate listing)
- individual counselling and support
- peer support
- workshops including orientation to Canadian health care system, community programming, social assistance, employment and support services
- social and recreational activities to promote integration
Show Less
Settlement Services, Downtown College Site
Show More
416-324-8677
340 College St, Suite 500
ON, M5T 3A9
ON, M5T 3A9
Short Description
Orientation to community * needs and eligibility assessments *
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
Show Less
Community Health Centre
Show More
416-324-8677
340 College St, Suite 500
ON, M5T 3A9
ON, M5T 3A9
Short Description
Community health centre * provide accessible, community-governed and
inter-professional primary care services, as well as a range of health
promotion, community services, and community capacity building programs
Community and Health Promotion Services - Focus on newcomers, women, families with children birth-6 years * peer outreach and support * parenting and parent-child groups * food skills groups * health education * prenatal nutrition and support * lesbian, gay, bisexual, trans and queer (LGBTQ) services * expressive arts * research and advocacy on newcomer, immigrant and refugee issues
Non-Insured Clinic (NIC) - Toronto Downtown - The Non-Insured Clinic (NIC), previously the Non-Insured Walk-In Clinic (NIWIC), offers confidential primary care services to immigrants and refugees in Toronto who do not have health insurance or coverage under the Ontario Health Information Program.
Primary Care Services - Medical and nursing assessment, prevention and treatment * pre and post natal care * immunizations * chronic disease management * diabetes education * sexual health and education * nutrition and dietetics * counselling and therapy for individuals, families and groups * health coaching and education * self-management and systems navigation * physiotherapy * no OHIP required for primary care services and most specialist referrals
Settlement Services - Orientation to community * needs and eligibility assessments * settlement related information * support navigating health and government systems * LGBTQ+ settlement * referral to housing, legal and employment services * one-on-one settlement support * group information sessions
Services and Programs:
Community and Health Promotion Services - Focus on newcomers, women, families with children birth-6 years * peer outreach and support * parenting and parent-child groups * food skills groups * health education * prenatal nutrition and support * lesbian, gay, bisexual, trans and queer (LGBTQ) services * expressive arts * research and advocacy on newcomer, immigrant and refugee issues
Non-Insured Clinic (NIC) - Toronto Downtown - The Non-Insured Clinic (NIC), previously the Non-Insured Walk-In Clinic (NIWIC), offers confidential primary care services to immigrants and refugees in Toronto who do not have health insurance or coverage under the Ontario Health Information Program.
Primary Care Services - Medical and nursing assessment, prevention and treatment * pre and post natal care * immunizations * chronic disease management * diabetes education * sexual health and education * nutrition and dietetics * counselling and therapy for individuals, families and groups * health coaching and education * self-management and systems navigation * physiotherapy * no OHIP required for primary care services and most specialist referrals
Settlement Services - Orientation to community * needs and eligibility assessments * settlement related information * support navigating health and government systems * LGBTQ+ settlement * referral to housing, legal and employment services * one-on-one settlement support * group information sessions
Services and Programs:
- AccessPoint on Danforth (APOD)
- AccessPoint on Jane (APOJ)
- Interpretation and Translation Services
Show Less
