Toronto, ON, M4T 1N5
Spring-Break/Summer day camps: In ASL for Deaf and Hard of Hearing children, their hearing siblings, hearing children and their relatives, year round
Education and resources: ASL language development services for school entry in the Ontario Infant Hearing Program. ASL instruction to families of a Deaf family member
Resource Development Services: Resources in ASL and making material accessible in ASL (website content to stakeholder engagement material, Vlogs, promotional material)
Outreach programs: 258 hub learning management system powered by Silent Voice, hosts e-education, designed by deaf experts for ASL, in ASL, and for Deaf learners. Creating accessible education
ON, M4T 1M9
Special series programs run at various times throughout the year, including: Persistent Concussion Series & ABI Info Series.
- warm line open for support and information (12-4 P.M. Monday to Thursday)
- peer led caregiver support group
- brain injury support groups for adults: women, mixed gender, people who identify as LGBTQI
- Wellness Recovery Action Plan (WRAP) groups
- On-line Gentle Hatha Yoga
- Social Drop-Ins
- Brain Injury and Justice program: assistance from supervised social work students to help people living with brain injury navigate the legal system - Ontario Wide
- www.abijustice.org - online toolkit on brain injury and the criminal justice system in Ontario *Information for lawyers and people living with brain injury available.
Service changes: In-person and online programs are available
Toronto, ON, M4P 3E2
Financial supports, social supports, and referrals to employment supports for people receiving Ontario Works in Toronto
All Toronto Employment and Social Services locations provide similar supports
Programs and benefits available through Ontario Works at Programs and Benefits Finder at toronto.ca/humanservices, or visit toronto.ca/ontarioworks for general information
Each location has an Access and Resource Centre where residents can access:
- computers with internet access
- laser printer, scanner, photocopier and telephones
- information about upcoming workshops or events
- onsite services provided by community partners
- information about government services
Financial Supports -- may include money for
- food
- shelter and emergency housing related costs
- clothing and other household costs
- prescription medications
- health costs and funeral expenses
Social Supports -- may include referrals to community and government services, including:
- childcare
- housing
- food banks
- legal services
- newcomer services
- supports for youth, seniors and persons with disabilities
- health and mental health services
- addiction supports
Employment Supports -- accessible through referral to Employment Ontario, these supports may include help to:
- write a resume
- build job-related skills
- participate in training
- gain work experience
- search for a job
People receiving Ontario Works (OW) who have developed an Action Plan with their caseworker may qualify for additional employment benefits available from OW
The services below provide information for people receiving Ontario Works:
MyBenefits -- online service available 24/7 to residents receiving Ontario Works that makes it faster and easier to securely access information on any device (smartphones, tablets and computers)
Interactive Voice Response (IVR) - 1-800-808-2268 for information about payment details, file status, automated service is available 24/7 or call Mon-Fri 8:30 am-5 pm to speak to an agent; service not available to TTY users
Client Services; Information Unit, for information on Ontario Works, including legislation and procedures
Toronto, ON, M5H 5V7
Information on residential taxes and billing costs
Property Tax, Water and Solid Waste Relief Programs:
- applications closed as of October 31, 2025; City of Toronto may still accept first time applicants submitted on or before December 31, 2025
- cancellation or deferral of property tax increases
- water and solid waste rebate programs
Financial grants for low-income Toronto residents who are behind on rent, in arrears, or need help with a rental deposit for a more affordable unit
Online application available through the Neighborhood Information Post, 416-397-7368 (see separate entry)
Also available through Local Access Centres:
- Albion Neighbourhood Services (see separate entry)
- Agincourt Community Services Association (see separate entry)
- COSTI Immigrant Services (see separate entry)
- East York East Toronto Family Resources (see separate entry)
- The Housing Help Centre (see separate entry)
- TNO-The Neighbourhood Organization (see separate entry)
- Unison Health and Community Services (see separate entry)
- West Toronto Community Legal Services (see separate entry)
- Wigwamen Incorporated (see separate entry)
Toronto, ON, M6G 2N1
Outreach and long-term housing assistance
Mobile Housing Outreach
Services for homeless people who request assistance obtaining housing, includes help with finding appropriate housing, aftercare resources and support to help keep clients housed
- also offered at shelters and drop-ins locations
- in partnership with Toronto, Streets to Homes
Centre for French speaking women
Services for Victims of Violence and/or Sexual Assault
- individual counselling
- emotional support and accompaniment
Community Programs (for all francophone women)
- sexual assault prevention in primary and secondary schools
- sexual assault prevention within the community
- volunteer opportunities
Services for Newcomer, Immigrant and Refugee Women
- settlement services for French-speaking immigrant and refugee women
- accompaniment to settlement related appointments
- Action Femmes -- social and education group for newly arrived refugee and immigrant women who are feeling isolated
Transitional and Housing Support Program for Women who are Victims of Violence
- assistance in finding housing
ÉLAN Program
- employment preparation for all Francophone women in search of employment
- computer courses
Tremplin Program
- self-employment and entrepreneurship workshops
Family Court Support Worker Program
- information on the family court process
- assistance in documenting the history of abuse for family court proceedings
- referral to specialized services and supports in the community
- safety planning
- accompaniment of the victim to court proceedings, if necessary
Toronto, ON, M4W 3E2
Supports seniors and their families in finding a suitable solution in a retirement home, whether it's for an urgent relocation, temporary accommodation, or a new living environment
Toronto, ON, M5R 1C7
Settlement services assisting newcomers with
- filling out forms such as work permits, identification
- accessing employment training
- understanding educational options and openings
- finding housing
- connecting to legal services
- accessing healthcare coverage
- also offers services weekly at the Immigration and Refugee Board of Canada, Immigration Holding Centre
Toronto, ON, M5R 2S7
Advocates for and provides support and services to children, youth and adults with an intellectual disability
Children and Youth
- information on early childhood programs, school placement, registration, education plans
- help in accessing funding and programs
- development of a plan to ensure consistency between home, school and community programs
- employment programs for youth
Adults
- skills development including literacy, money management, social skills, and travel training
- job placement
- Case Management Program (Formerly Adult Protective Service Worker Program (APSW))
- supportive services, including counselling and advocacy, for adults 18 years and older living or planning to live independently in the community
Families
- Family and parent support groups
- in-home consultation and collaboration with other professionals to plan for services
Residential Services
- supported group living
- supportive home share
- supportive independent living
- LIGHTS, www.lights.to -- helps families explore community residential options and funding eligibility
Respite Services
- adult fee-for-service programs
- residential respite for children and adults
- summer camps
ConnectABILITY, www.connectability.ca -- online information, tools and workshops for people with a developmental disability, their families and support networks
Toronto, ON, M4X 1K9
Outreach and assistance in finding, obtaining and maintaining housing; networking and professional training opportunities
AIDS Bereavement and Resiliency Project of Ontario - abrpo.org
Training and consultation to AIDS service organizations
Toronto, ON, M4Y 3A7
Financial supports, social supports, and referrals to employment supports for people receiving Ontario Works in Toronto
All Toronto Employment and Social Services locations provide similar supports
Programs and benefits available through Ontario Works at Programs and Benefits Finder at toronto.ca/humanservices, or visit toronto.ca/ontarioworks for general information
Each location has an Access and Resource Centre where residents can access:
- computers with internet access
- laser printer, scanner, photocopier and telephones
- information about upcoming workshops or events
- onsite services provided by community partners
- information about government services
Financial Supports -- may include money for
- food
- shelter and emergency housing related costs
- clothing and other household costs
- prescription medications
- health costs and funeral expenses
Social Supports -- may include referrals to community and government services, including:
- childcare
- housing
- food banks
- legal services
- newcomer services
- supports for youth, seniors and persons with disabilities
- health and mental health services
- addiction supports
Employment Supports -- accessible through referral to Employment Ontario, these supports may include help to:
- write a resume
- build job-related skills
- participate in training
- gain work experience
- search for a job
People receiving Ontario Works (OW) who have developed an Action Plan with their caseworker may qualify for additional employment benefits available from OW
The services below provide information for people receiving Ontario Works:
MyBenefits -- online service available 24/7 to residents receiving Ontario Works that makes it faster and easier to securely access information on any device (smartphones, tablets and computers)
Interactive Voice Response (IVR) - 1-800-808-2268 for information about payment details, file status, automated service is available 24/7 or call Mon-Fri 8:30 am-5 pm to speak to an agent; service not available to TTY users
Client Services; Information Unit, for information on Ontario Works, including legislation and procedures
Toronto, ON, M4Y 3A7
Health benefits -- prescription drugs, dental care, vision care
- medical supplies, including diabetic and surgical supplies
- transportation to medical treatment if cost exceeds $15 per month
- Pregnancy and Breastfeeding Nutritional Allowance
- Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support
- batteries for mobility devices and hearing aids
- guide dogs
- Special Diet Allowance may be available
Employment incentives and benefits -- Employment and Training Start-Up Benefit
- child care costs
- Work-related benefit
- Transitional health benefit
- Employment Transition Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, [email protected]-- to report suspected cases of social assistance fraud
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- supportive counselling
- information and referral
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
Toronto, ON, M6G 2M3
Mentorship, housing, mental health, education and employment support; online list of youth resources
Homelessness Prevention
- housing grants
- move-in support
- facilitating connections with extended family and community members for long-term housing
Mentorship Program
- one-to-one long-term adult volunteer mentors and supportive networks
Mental Health Program
- counselling
- access to trauma-informed psychotherapist
- support in accessing community services
Toronto, ON, M4H 1C3
All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 647-438-8145
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
Employment Related Services - for new immigrants and Convention refugees, legally entitled to work in Canada
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Sewing Circle
Toronto, ON, M6A 3E1
- Rental Assistance Program and Holocaust Survivor Rental Assistance Program for low income members of Jewish communities in Greater Toronto Area
- rent relief; in partnership with Jewish Free Loan Toronto, see separate listing for eligibility and intake information
Mental health case management to support individuals experiencing homelessness
- one-to-one practical support
- conflict resolution
- crisis intervention
- accompaniment
- advocacy
Housing and Community Services (see separate entry) - assistance with housing search and application process
Toronto, ON, M6G 1L1
Support and advocacy in the areas of housing, education and employment for all youth using traditional Indigenous healing techniques
Supportive services
- youth in transition
- youth outreach
- youth justice
- Aboriginal Youth Employment Skills Building Program
- GED program
- access to Native Learning Centres
Drop-in services
- meals and snacks and food support including a community kitchen
- crisis and anger management
- life and social skills development
- housing support and advocacy
- employment support including resume writing
- financial literacy
- cultural activities, ceremonies and learning
- recreational activities
Toronto, ON, M5B 2P3
Crisis intervention centre, residential, non-residential and community support services, including education, pastoral ministry, runaway prevention program, day program and community youth meal programs
For full details on Emergency Shelter, see separate listing
Community Support Services
Drop-in for ex-residents and non-residents
- hot meal or food package
- clothing and hygiene necessities
- showers and laundry
- assessment and referrals
- counselling
- health care
- housing help
- legal resources, ID clinic
- literacy and life skills
- assistance in finding and keeping a job
- computers and free Wi-Fi
- recreation
BensKids Health Centre
Health services, including primary medical care
- diagnostic services and referrals
- access to health and mental health professionals
- health education
- assistance in obtaining medical coverage
Member agency of Toronto Drop-in Network (TDIN), and member of Daily Bread Food Bank
Toronto, ON, M5A 2G4
Case management, immediate needs relief items and prevention programs to support individuals and families
- computer classes
- children and youth programs including homework help and tutoring, summer camps, March break day camps
- child care, see separate listing
Food Bank
3-4 days supply of unprepared, non-perishable food, appointment required, see separate listing
Adult and Youth Meals
Also assistance obtaining resources such as hygiene supplies, baby items, warm clothing, see separate listings
Adult Services
Includes meals, life skills classes, Bible studies
Bridges Adult Program, [email protected]
Poverty alleviation activities including courses, workshops, mentoring, tutoring, case management and social events
- health promotion
- volunteer and employment programs
- summer social program
Counselling Services
Professional therapy for youth, adults, couples and families unable to afford counselling, by appointment
- psycho-educational groups on topics such as anger management, anxiety, depression, emotional wellness
- Christian orientation provided as requested
- in-person and virtual sessions available
- call 416-355-3568 or email [email protected]
Drop-in Programs
Includes employment services and housing assistance
Employment Services
Individual employment and job readiness support for adults and youth, call 416-929-9614 ext 2278 or email [email protected] for information
Community Development
Collaborates with, supports, and equips residents, community agencies, grassroots groups, and faith communities to strengthen neighbourhoods
Member of Daily Bread Food Bank, and member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5A 2E5
Resource centre
- crisis intervention
- information and referral
- urban orientation
- community outreach
- food programs
Indigenous Healthy Babies Healthy Children
- home visits for families with children birth-6 years
- auntie approach
- prenatal and postpartum support
- early education support, links to community resources and referrals
Pimaatsiwin -- drop-in for mothers and children birth-6 years
- parenting classes
- prenatal programs
- community kitchen, healthy families training and workshops
Trauma Support -- 416-963-9963 ext 249
- case management
- peer support
- peer-led support circles
- trauma counselling
Community and Family Wellness Support
- support, counselling and referrals specializing in legal assistance
- ending violence and general assistance
Cultural programming
- women's and youth hand drumming, arts and crafts, beading
- Full Moon Ceremonies, Traditional feasts
- Ojibwe language class
- fitness programs
- cultural traditions, crafts, support groups, speakers
Housing Program
- information and referral
- assistance finding and accessing safe, stable housing
Investing in Women's Futures
- self-employment and pre-employment training program
- includes skill-building workshops, educational bridging programs, traditional counselling and activities
- dress for success program
Mobility for Good -- free phones and subsidized plans to Indigenous women at risk or surviving violence, in partnership with Telus
Toronto, ON, M5V 2H3
Street outreach, housing assistance, referrals to shelter system and respite, and ID clinic for individuals who are homeless, living on the street or street involved
Housing Walk-in Services
- assistance in accessing permanent housing
- individual plan development and intense ongoing advocacy
- assists with obtaining social assistance
- accompaniment to appointments including social assistance, housing, health care, legal consultation
- landlords recruitment
- rent negotiations assistance
- arranges long term supports for tenants and landlords
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
Street Respite Services
- accessible through central intake 416-338-4766, 1-877-338-3398
- 24 hour drop-in with access to showers and snacks
- laundry facilities
- capacity 8
Walk-in Homeless Shelter Referral Service
- phone available to walk-in clients for self referral to shelter system
For assaulted women's shelter referral, contact Assaulted Women's Helpline 416-863-0511 (see separate entry)
Brampton, ON, L6T 4B9
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Emergency and transitional shelters, street outreach, support services and help to find permanent housing
Bracebridge, ON, P1L 1N3
A discretionary fund available to provide individuals in the District of Muskoka, who are experiencing or are at-risk of poverty, emergency financial assistance with modest one-time grants to address basic needs including:
- Basic Needs (clothing, cleaning supplies, personal hygiene supplies, and footwear)
- Transportation (gas gift card, taxi voucher, bus ticket, medical transportation, and vehicle expenses)
- Social Integration (access to a cellphone or phone cards)
- Health and Wellness (medication, emergency dental and eyeglasses)
- Housing Start-up Costs (furniture, bedding and mattress)
- Family Supports (childcare, formula and diapers, and school supplies for children/youth)
- Food Security (grocery gift card and baby food)
Requests for assistance will be reviewed on a case-by-case basis.
