TNO @ Thorncliffe Park Community Hub
Toronto
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Office: 416-467-0126
45 Overlea Blvd, Unit 200
Toronto, ON, M4H 1C3
Toronto, ON, M4H 1C3
Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- supportive counselling
- information and referral
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
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Multiservice neighbourhood centre, Head Office
Toronto
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Office: 416-421-3054
45 Overlea Blvd, Unit 200
Toronto, ON, M4H 1C3
Toronto, ON, M4H 1C3
Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
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Afghan Women's Organization, AWO East York Office
Toronto
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Office: 647-438-8145
45 Overlea Blvd, Suite 203
Toronto, ON, M4H 1C3
Toronto, ON, M4H 1C3
Short Description
All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 647-438-8145
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
Employment Related Services - for new immigrants and Convention refugees, legally entitled to work in Canada
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Sewing Circle
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Toronto
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Office: 416-696-7400
6 Thorncliffe Park Dr
Toronto, ON, M4H 1H1
Toronto, ON, M4H 1H1
Short Description
Community centre
- educational, cultural and heritage language programs in Greek
- social services
- information and referral, orientation, assistance with form filling, employment information
- escort and interpretation services for senior or hospitalized members
- workshops and seminars on Canadian society and culture
- traditional dance classes
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TNO @ Flemingdon
Toronto
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Office: 416-424-2900
10 Gateway Blvd, Suite 104
Toronto, ON, M3C 3A1
Toronto, ON, M3C 3A1
Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program): LEAP 416-924-2543 ext 1
- Toronto Rent Bank Access Centre and Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
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Afghan Women's Organization, AWO North York
Toronto
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Office: 416-422-2225
747 Don Mills Rd , Unit 200
Toronto, ON, M3C 1T2
Toronto, ON, M3C 1T2
Short Description
Office open to the public 5 days a week; for more information call 416-422-2225
___________________________________________________________________
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
English as a Second Language / LINC - participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- day or evening classes
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Financial Literacy Project - one month certificate course
- individual counselling and orientation sessions
Family Support and Mental Health Services - parenting sessions
- mental health -- support groups, counselling, crisis intervention
- Women's Circle
- childminding available for clients attending sessions
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Counselling and Support Services, North York Office
Toronto
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Office: 416-441-9306
1 Concord Gate, Unit 303
Toronto, ON, M3C 3N6
Toronto, ON, M3C 3N6
Short Description
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
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Newcomer Programs and Services
Toronto
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Office: 416-405-5100
Office: 416-465-6185
1491 Danforth Ave
Toronto, ON, M4J 1N5
Toronto, ON, M4J 1N5
Short Description
- settlement support
- orientation to Canada
- supportive counselling
- help with selected documentation including permanent resident card renewal
- information and referral
- newcomer workshops
- online and in person workshops
Newcomer Youth Settlement - for youth 12-29 years
- friendship and emotional support
- individual counselling
- leadership training
- homework club
- sports, social and recreational activities; field trips
- job search support
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; childminding for children while parents attend classes; tablet lending for online classes
Volunteer Services -- many volunteer opportunities for all including newcomers to Canada
Some programs and services provided at other sites
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Toronto
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Office: 416-422-2591
44 Mobile Dr
Toronto, ON, M4A 2P2
Toronto, ON, M4A 2P2
Short Description
Clothing Bank
- gently used and new clothing - by appointment only
- book appointments through website
- accepts clothing donations Mon-Thu 9 am-4 pm Fri 9 am-12:45 pm, check website for details
Employment skills training
- business office skills
- retail and customer service skills
- workshops including; digital support, job search, ecommerce, entrepreneurship
Suit Program for Men
- provides professional work attire to men seeking employment
- virtual styling and in-person appointments for suiting
Settlement Support Program
Needs assessment and Information and referral to community and social services
- support with finding housing, child care, registering children in school and health care, help filling out government forms including housing and immigration sponsorship forms
- community support through volunteer befriending, conversation circles to practice English
- help with connecting to language classes
- workshops to reduce stress of adjusting to Canadian culture
Volunteer opportunities
- gain work experience, new language skills, meet new friends, [email protected]
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Toronto
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Office: 416-392-1750
86 Blake St
Toronto, ON, M4J 3C9
Toronto, ON, M4J 3C9
Short Description
Children and Youth
- Eastview BGC (formerly Boys and Girls Club)
- summer day camp, March break/winter/PA days camps
- youth leadership programs
- after school and evening drop-in programs
- homework help club
- community events
Parents and Families
- EarlyON Child and Family Centre
- caregiver and child programs
- parenting program
- perinatal program (Healthy Beginnings)
Seniors
- recreation programs
- special day trips
- form filling
- income tax clinic
- support group
- community garden plots
Newcomers
- social recreation programs
- information and referral services
- form filling assistance
- women's only programs
- workshops and information sessions
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Settlement Services
Toronto
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Office: 416-703-7770
55 Eglinton Ave E, Suite 703
Toronto, ON, M4P 1G8
Toronto, ON, M4P 1G8
Short Description
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Toronto
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416-463-1104
60 St Clair Ave E, Suite 400
Toronto, ON, M4T 1N5
Toronto, ON, M4T 1N5
Short Description
Community and government systems navigation, translations, assistance (for housing, referrals to community services) * employment assessments, education * low-incomes supports for individuals & families (income tax every spring) * supporting newcomers into Canadian society, including needs, goals and one-to-one support * connecting deaf hearing parents and their children, education/training * engaging children and youth with sports, social, leadership programming in ASL
Spring-Break/Summer day camps: In ASL for Deaf and Hard of Hearing children, their hearing siblings, hearing children and their relatives, year round
Education and resources: ASL language development services for school entry in the Ontario Infant Hearing Program. ASL instruction to families of a Deaf family member
Resource Development Services: Resources in ASL and making material accessible in ASL (website content to stakeholder engagement material, Vlogs, promotional material)
Outreach programs: 258 hub learning management system powered by Silent Voice, hosts e-education, designed by deaf experts for ASL, in ASL, and for Deaf learners. Creating accessible education
Spring-Break/Summer day camps: In ASL for Deaf and Hard of Hearing children, their hearing siblings, hearing children and their relatives, year round
Education and resources: ASL language development services for school entry in the Ontario Infant Hearing Program. ASL instruction to families of a Deaf family member
Resource Development Services: Resources in ASL and making material accessible in ASL (website content to stakeholder engagement material, Vlogs, promotional material)
Outreach programs: 258 hub learning management system powered by Silent Voice, hosts e-education, designed by deaf experts for ASL, in ASL, and for Deaf learners. Creating accessible education
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Community Connections Mentorship Program
Toronto
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Office: 416-755-5565
1527 Victoria Park Ave, 2nd Fl
Toronto, ON, M1L 2T3
Toronto, ON, M1L 2T3
Short Description
Trained volunteer mentors help in establishing social and professional networks, development of citizenship and civic engagement, skills and career development
- group orientation activities
- support for women and youth in Afghan, Arab, Iranian, Somali and Nigerian communities
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Working Women Community Centre, Victoria Park Hub
Toronto
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Office: 416-750-9600
1527 Victoria Park Ave, 2nd Fl
Toronto, ON, M1L 2T3
Toronto, ON, M1L 2T3
Short Description
Neighbourhood Multiservice Centre
- cross cultural focus
- employment support and partnerships
- community kitchen
- rental space for community and resident groups
- partnered programs with numerous other organizations including Toronto Public Health
Home Instruction for Parents of Preschool Youngsters (HIPPY) - in-home school readiness program for low income newcomer families
Settlement Program - formerly Immigrant Settlement and Adaptation Program
- information and referral, orientation, interpretation
- counselling, documentation, social assistance applications
- information and workshops
Women's Support Services - counselling and support groups available
Community development initiative
Hot desk space that can be booked for employment or training
Victoria Park Hub Lead Agency
Other services provided by partner agencies including, Family Service Toronto, Sesheme Foundation, East Toronto Chinese Baptist Church, Labour Education Centre and YMCA Youth Employment
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TNO @ Crescent Town
Toronto
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Office: 416-690-6385
2A The Market Place
Toronto, ON, M4C 5M1
Toronto, ON, M4C 5M1
Short Description
Settlement Services, including
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
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Toronto
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Office: 416-699-4484
2899 Danforth Ave
Toronto, ON, M4C 1M3
Toronto, ON, M4C 1M3
Short Description
Settlement Services
- filling in forms such as Canada Child Tax Benefit, SIN, housing, passport and citizenship applications, Permanent Resident renewals
- translation and interpretation (on call only)
- information and referral for legal advice on refugee and immigration matters or for crisis intervention for domestic violence
- sessions to address gender-based discrimination, domestic abuse and violence
- resume writing, employment referral
- mentoring, placement, information; career counselling for internationally trained professionals
- food safety and security
- free English conversation and computer literacy classes for all newcomers regardless of immigration status
After School Tutoring Program (ASTP)
- free tutoring for students, Kindergarten-Grade 10
- cultural heritage events and celebrations
Senior Services
- senior support program: workshops, accompaniment to appointments, interpretation, capacity building; socio-cultural programs
- therapeutic exercise and wellbeing activities (on Zoom)
- seniors and intergenerational drop-in, art and crafts, and adult day sessions
- weekly peer support and engagement sessions
Youth Programs
- Youth Engagement Program, leadership and volunteering
- Youth Eliminates Smoking (YES) program to promote healthy living
- inter-generational project to minimize the gap between seniors and youth through social events
- weekly safe space drop-ins
- summer sports in August (weekends) at Dentonia Park - check Facebook in July to get updates and participate
- weekly youth mental health and wellness sessions
- weekly youth drop-in and recreational sessions
Women and Girls Program
- Racialized immigrant women in Toronto East (RISE) for economic security and prosperity
- counselling, support and referrals for women experiencing gender based violence
- capacity development training and workshops
Referral Services for Counselling
- referrals for legal support, family and mental health counselling
Research and Evaluation
- program and project evaluation, action research, publication in peer reviewed journals, joint collaboration with various educational institutes and agencies
- for more information and collaboration, contact Nasima Akter, PhD and Qazi Shafayetul Islam
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Barrett YMCA Centre for Newcomers to Canada
Toronto
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Office: 437-577-0378
365 Bloor St E, 1800A
Toronto, ON, M4W 3L4
Toronto, ON, M4W 3L4
Short Description
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
Library Settlement Partnerships - outreach program at Toronto Reference Library
- settlement information and referral
- Community Connections Mentorship Program (formerly HOST Program) - group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Newcomer Youth Services -- youth-focused settlement information and referral
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours and build leadership, language, communication and social skills
- workshops and activities for parents and youth
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The Corner @ 240
Toronto
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Office: 416-964-6657 ext 240
240 Wellesley St E
Toronto, ON, M4X 1G5
Toronto, ON, M4X 1G5
Short Description
Settlement services
- Newcomer Settlement Services
- Information and referral
- Employment services
Counselling services and support
- one-on-one counselling for mental health support
Kids program for children and youth 4-13 years
- social and recreational activities
Medical and health
- family doctor clinic
Language classes
- English conversation group
Services provided by partner agencies including Central Neighbourhood House, Sherbourne Health, TNO - The Neighbourhood Organizations , Hospice Torontoalso Progress Place, St James Town Safety Committee, St James Town Service Providers Network and others
Share and Reuse Hub
- reuse, share, repair and repurpose items to prolong their life
- Make It and Fix It sessions
- Sew and Mend
- Bike Clinic
- Borrowing Library - tools, party supplies, games, etc.
- Classes and workshops throughout year to learn skills regarding repair and 'do it yourself' fixes
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The Corner @ 200
Toronto
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Office: 416-964-6657
200 Wellesley St E
Toronto, ON, M4X 1G3
Toronto, ON, M4X 1G3
Short Description
Settlement services
- information and referral
- employment services
- computer classes
- housing support
Counselling services and support
- one-on-one counselling for mental health support
- counselling
Kids program for children and youth 4-13 years, social and recreational activities
Medical and health
- family doctor clinic
Language classes
- English conversation group
Services provided by partner agencies, including Sherbourne Health, TNO - The Neighborhood Organizations -- see separate listings
also Progress Place, St James Town Service Providers Network and others
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Youth Services, AccessPoint on Danforth (APOD)
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416-693-8677
Office: 416-693-8677
3079 Danforth Ave
ON, M1L 1A8
ON, M1L 1A8
Short Description
Activities for vulnerable
and immigrant and refugee youth * establishing healthy social networks *
development of civic engagement * skills and career development on site
programs * settlement * field trips * seasonal programs for March Break,
Summer, Winter break
and immigrant and refugee youth * establishing healthy social networks *
development of civic engagement * skills and career development on site
programs * settlement * field trips * seasonal programs for March Break,
Summer, Winter break
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Settlement Services, AccessPoint on Danforth (APOD)
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416-324-8677
Office: 416-324-8677
3079 Danforth Ave
ON, M1L 1A8
ON, M1L 1A8
Short Description
Orientation to community * needs and eligibility assessments *
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
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Toronto
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Office: 416-397-5981
TTY Relay Service: 7-1-1
789 Yonge St
Toronto, ON, M4W 2G8
Toronto, ON, M4W 2G8
Short Description
Lending, reference and research libraries
- materials in print and other various formats including multiple languages
- additional library services
- community programs
Branch Locations
Library Services: bookmobile and home library services
- computers
- Internet access, including free Wi-Fi
- digital services
- online research
- special collections
- musical instrument lending library
- meeting rooms
Community Programs: classes, workshops, outreach programs and exhibits
- English as a Second Language (ESL) classes
- literacy
- homework help
- seasonal income tax clinics
- Library Settlement Partnerships: outreach program offering settlement information and referral
Tech Help: call Answerline 416-397-5981 Monday-Friday 9 am-8 pm, Saturday 9 am-4:30pm
- staff provides quick answers over the phone to tech questions
- if longer help session required, contact local branch
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Toronto Reference Library
Toronto
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Office: 416-395-5577
Answerline: 416-397-5981
TTY Relay Service: 7-1-1
789 Yonge St
Toronto, ON, M4W 2G8
Toronto, ON, M4W 2G8
Short Description
Adult reference and research library with materials in over 80 languages
- access to computers, Internet, printers
- information and programs for newcomers
- job search programs and materials
- language learning materials
- arts, picture and video collections
Services for People with Disabilities: equipment, collections
Digital Innovation Hub: 3D printing, sound and video production, green screen technology
- self-publishing press
IntelliSearch: 416-393-7241; customized bibliographic search service providing quick access to databases, fee
Book a Librarian: service for personal assistance with information needs
Marilyn and Charles Baillie Special Collections Centre: includes the Arthur Conan Doyle Collection and the Baldwin Collection of Canadiana
Bram and Bluma Appel Salon: event rentals space
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Community services
Toronto
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Office: 416-934-0588
2 Carlton St, Suite 808
Toronto, ON, M5B 1J3
Toronto, ON, M5B 1J3
Short Description
Integration -- integration pack includes settlement tools and workshops
- cultural skills training for francophone newcomers
- IKUEN community kitchen
- Café branding -- showcasing skills and talents
- English café
- Rapid response -- settlement assistance for african refugees
- housing support including a furniture bank
Economic development
- entrepreneurship program, business acumen and economic development
- networking evenings
- luncheon meetings about employability
- counselling and mentoring
- information and referral
Conferences
- annual bilingual conference Résolutions: "Overcoming racism together"
- Francophone Human Capital Forum
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New to Canada
Toronto
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Office: 416-392-6874
519 Church St
Toronto, ON, M4Y 2C9
Toronto, ON, M4Y 2C9
Short Description
New to Canada - One-On-One Settlement Coordination for LGBTQ+ newcomers
- help with immigration forms about hearing, housing, employment, education
- by appointment
- weekly program designed for Convention Refugees and Permanent Residents
- sessions explore issues related to settlement in Canada
Among Friends LGBTQ+ Refugee Support Group
- weekly presentations and information sessions on topics such as immigration/refugee law, employment and accessing healthcare
- light meal provided during sessions
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