Toronto, ON, M3C 3A1
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program): LEAP 416-924-2543 ext 1
- Toronto Rent Bank Access Centre and Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
Toronto, ON, M3C 1T2
Office open to the public 5 days a week; for more information call 416-422-2225
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
English as a Second Language / LINC - participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- day or evening classes
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Financial Literacy Project - one month certificate course
- individual counselling and orientation sessions
Family Support and Mental Health Services - parenting sessions
- mental health -- support groups, counselling, crisis intervention
- Women's Circle
- childminding available for clients attending sessions
Toronto, ON, M4H 1C3
All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 647-438-8145
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
Employment Related Services - for new immigrants and Convention refugees, legally entitled to work in Canada
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Sewing Circle
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- supportive counselling
- information and referral
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
Toronto, ON, M4H 1H1
- educational, cultural and heritage language programs in Greek
- social services
- information and referral, orientation, assistance with form filling, employment information
- escort and interpretation services for senior or hospitalized members
- workshops and seminars on Canadian society and culture
- traditional dance classes
Toronto, ON, M4A 2P2
Clothing Bank
- gently used and new clothing - by appointment only
- book appointments through website
- accepts clothing donations Mon-Thu 9 am-4 pm Fri 9 am-12:45 pm, check website for details
Employment skills training
- business office skills
- retail and customer service skills
- workshops including; digital support, job search, ecommerce, entrepreneurship
Suit Program for Men
- provides professional work attire to men seeking employment
- virtual styling and in-person appointments for suiting
Settlement Support Program
Needs assessment and Information and referral to community and social services
- support with finding housing, child care, registering children in school and health care, help filling out government forms including housing and immigration sponsorship forms
- community support through volunteer befriending, conversation circles to practice English
- help with connecting to language classes
- workshops to reduce stress of adjusting to Canadian culture
Volunteer opportunities
- gain work experience, new language skills, meet new friends, [email protected]
Toronto, ON, M3C 3N6
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON, M4J 1N5
- settlement support
- orientation to Canada
- supportive counselling
- help with selected documentation including permanent resident card renewal
- information and referral
- newcomer workshops
- online and in person workshops
Newcomer Youth Settlement - for youth 12-29 years
- friendship and emotional support
- individual counselling
- leadership training
- homework club
- sports, social and recreational activities; field trips
- job search support
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; childminding for children while parents attend classes; tablet lending for online classes
Volunteer Services -- many volunteer opportunities for all including newcomers to Canada
Some programs and services provided at other sites
Toronto, ON, M1L 2T3
- group orientation activities
- support for women and youth in Afghan, Arab, Iranian, Somali and Nigerian communities
Toronto, ON, M1L 2T3
Neighbourhood Multiservice Centre
- cross cultural focus
- employment support and partnerships
- community kitchen
- rental space for community and resident groups
- partnered programs with numerous other organizations including Toronto Public Health
Home Instruction for Parents of Preschool Youngsters (HIPPY) - in-home school readiness program for low income newcomer families
Settlement Program - formerly Immigrant Settlement and Adaptation Program
- information and referral, orientation, interpretation
- counselling, documentation, social assistance applications
- information and workshops
Women's Support Services - counselling and support groups available
Community development initiative
Hot desk space that can be booked for employment or training
Victoria Park Hub Lead Agency
Other services provided by partner agencies including, Family Service Toronto, Sesheme Foundation, East Toronto Chinese Baptist Church, Labour Education Centre and YMCA Youth Employment
Toronto, ON, M4C 5M1
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
Toronto, ON, M4C 1M3
Settlement Services
- filling in forms such as Canada Child Tax Benefit, SIN, housing, passport and citizenship applications, Permanent Resident renewals
- translation and interpretation (on call only)
- information and referral for legal advice on refugee and immigration matters or for crisis intervention for domestic violence
- sessions to address gender-based discrimination, domestic abuse and violence
- resume writing, employment referral
- mentoring, placement, information; career counselling for internationally trained professionals
- food safety and security
- free English conversation and computer literacy classes for all newcomers regardless of immigration status
After School Tutoring Program (ASTP)
- free tutoring for students, Kindergarten-Grade 10
- cultural heritage events and celebrations
Senior Services
- senior support program: workshops, accompaniment to appointments, interpretation, capacity building; socio-cultural programs
- therapeutic exercise and wellbeing activities (on Zoom)
- seniors and intergenerational drop-in, art and crafts, and adult day sessions
- weekly peer support and engagement sessions
Youth Programs
- Youth Engagement Program, leadership and volunteering
- Youth Eliminates Smoking (YES) program to promote healthy living
- inter-generational project to minimize the gap between seniors and youth through social events
- weekly safe space drop-ins
- summer sports in August (weekends) at Dentonia Park - check Facebook in July to get updates and participate
- weekly youth mental health and wellness sessions
- weekly youth drop-in and recreational sessions
Women and Girls Program
- Racialized immigrant women in Toronto East (RISE) for economic security and prosperity
- counselling, support and referrals for women experiencing gender based violence
- capacity development training and workshops
Referral Services for Counselling
- referrals for legal support, family and mental health counselling
Research and Evaluation
- program and project evaluation, action research, publication in peer reviewed journals, joint collaboration with various educational institutes and agencies
- for more information and collaboration, contact Nasima Akter, PhD and Qazi Shafayetul Islam
Toronto, ON, M4J 3C9
Children and Youth
- Eastview BGC (formerly Boys and Girls Club)
- summer day camp, March break/winter/PA days camps
- youth leadership programs
- after school and evening drop-in programs
- homework help club
- community events
Parents and Families
- EarlyON Child and Family Centre
- caregiver and child programs
- parenting program
- perinatal program (Healthy Beginnings)
Seniors
- recreation programs
- special day trips
- form filling
- income tax clinic
- support group
- community garden plots
Newcomers
- social recreation programs
- information and referral services
- form filling assistance
- women's only programs
- workshops and information sessions
ON, M1L 1A8
and immigrant and refugee youth * establishing healthy social networks *
development of civic engagement * skills and career development on site
programs * settlement * field trips * seasonal programs for March Break,
Summer, Winter break
ON, M1L 1A8
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
Toronto, ON, M4L 1Z1
All programs have virtual options; in-person options are available for a few programs, including Food Service Hospitality Training programs. Wearing a mask is required for in-person counselling services
Training and employment services focusing on immigrant, refugee and other marginalized women and their families
Food Service and Hospitality Program (FSHT) - flexible 10 week program - sector-specific skills training for unemployed immigrant and refugee women and/or women from Indigenous, Black and other racialized communities in the Greater Toronto Area (GTA). A transportation/program completion incentive is provided
● goal setting; career planning;
● digital skills training;
● employment-readiness and life-skills workshops such as interview skills;
● specialized workshops on the food and hospitality sector such as food services,
catering, administration, events management, and social entrepreneurship);
● resume development;
● WHMIS Certification; Food Handler Certification;
● In-person work-based learning opportunities at social enterprise partner;
● 6-month post-program support as needed.
Digital Literacy Training - a drop-in program for 2SLGBTQ+ older adults living in
Toronto.
● hybrid service delivery model, including virtual one-to-one mentorship support
and in-person digital skills training workshops.
Volunteer and Student Placement Program - for community colleges, universities and foreign trade professionals, to be placed in programs to build skills and gain experience
- opportunities such as settlement services, counselling support, administration, reception, computer training, gardening, leadership training
Toronto, ON, M1R 2Y3
Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Settlement Services
- information and referral services, housing and legal assistance
- translation and interpretation services
- counselling for students, individuals and families
- youth counselling and parenting sessions
- orientation programs
- Community Connections Mentorship Program for community support
- volunteer befriending for help adapting to the community and learning life skills
- group sessions such as wellness, English conversation classes, digital literacy
- referral services for credential assessment through World Education Services (WES)
Refugee Services
- support with attending inquiries
- assistance finding employment opportunities
- guidance with accessing social, welfare and legal services
- housing referral and assistance connecting with potential landlords
- provision of social and cultural activities
- Ontario Community Program Participation for placement of Ontario Works recipients as volunteers
Career Café - assists newcomers understand and integrate into the Canadian job market
- provides one-on-one and group sessions, both online and in-person
- offers self assessment tools,
- provides guidance in resume and cover letter writing
- assists in researching the job market and gives networking support
Access Centre for Ontario Electricity Support Program (OESP)
- introduction to OESP; eligibility information
- assistance with applications; assistance in renewing previous applications
Toronto, ON, M1R 2Y3
Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Youth Services
- youth engagement programs and services
- recreational activities and sports programs
- leadership development and mentoring opportunities
- social and cultural events for youth
- career guidance and job readiness workshops
- mental health and wellness support services tailored to youth
Halftime
- project designed for empowering Black youth
- aims to enhance resilience against risk factors of violence
Toronto Youth Job Corps (TYJC) - employment preparation program for youth, especially those facing a difficult life situation or having a hard time getting a job
- full time paid employment preparation program for youth 15-30 years who are out of school, out of work, and in need of employment support
- 5 week pre-employment activities including resume preparation, employment readiness skills, career planning, counselling and referral services
- 8 to 16 week supported placement with an employer in the community, with ongoing support even after completing the program
- placements are in various fields such as sales, administration, construction, or trades
Toronto, ON, M1R 2Y3
Culturally appropriate, trauma informed child protection information and support services, and wraparound programs for Muslim children, youth and families
- support for families involved with children's aid societies and/or criminal justice system
- family advocacy, including home visits
- family support includes information on abuse, community resources, and referrals to other Muslim or community organizations
- information and support for fostering within Muslim communities including assistance through application process
- integration support for immigrant and refugee families
Some programs in partnership with community agencies; not a Children's Aid Society (CAS)
Toronto, ON, M4L 1G7
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Bridge to Registration and Employment in Mental Health (BREM) Program
- for internationally trained professionals with background in psychotherapy who wish to register with the College of Registered Psychotherapists of Ontario (CRPO)
- main goal is to help participants meet requirements for registration with the College of Registered Psychotherapists of Ontario, CRPO as RPs (Qualifying) as well as preparing them for employment in the field.
Toronto, ON, M4L 1G7
Employment program assists newcomers with:
- career and employment goals and/or entrepreneurial options in a new cultural context
- ongoing counselling and support from employment agencies and programs
- successful integration into the Canadian workforce
- individual counselling
- group programming
- online learning
- employment agency connections and coaching
This is an administrative office only
Toronto, ON, M4P 1G8
Toronto, ON, M1P 2B8
Call for appointment
Core Programs and Services
- settlement and immigration services - needs assessment, information sessions, assistance with applications
- employment counselling and referrals - newcomer orientation to the labour market, self-assessment and career options, resumes and cover letters, networking
- Women Aiding Women program (WAW) - assistance adjusting to Canadian society, networking, information and referrals for community resources, empowerment
- mental health and wellness -- short term counselling for newcomers dealing with mental health issues, action plan development, educational workshops
- family support and counselling
- seniors program - information sessions, recreational activities
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry, childminding available
Other Services
- translation and interpretation
- information and referral
- Commissioner of Oaths
Toronto, ON, M4T 1N5
Spring-Break/Summer day camps: In ASL for Deaf and Hard of Hearing children, their hearing siblings, hearing children and their relatives, year round
Education and resources: ASL language development services for school entry in the Ontario Infant Hearing Program. ASL instruction to families of a Deaf family member
Resource Development Services: Resources in ASL and making material accessible in ASL (website content to stakeholder engagement material, Vlogs, promotional material)
Outreach programs: 258 hub learning management system powered by Silent Voice, hosts e-education, designed by deaf experts for ASL, in ASL, and for Deaf learners. Creating accessible education
