Searching for Interpretation / Translation

• information and referral including employment
• settlement and counselling
• translation and interpretation
• documentation and form filling
• social and cultural events
• community radio program, sports activities
• advocacy, community development and volunteer recruitment
• annual music and cultural festival

Settlement Services

• information and referral
• assistance with government forms
• interpretation for Ontario Works telephone interviews
• translation of documents, invitation letters, travel permits, affidavits
• wellness sessions
• volunteer placements

Services to enable immigrants and refugees to attain self-sufficiency including orientation, settlement services, counselling, employment assistance, education and skills training

COSTI Languages Bureau, 647-827-1287, [email protected]

• translation, interpretation, typesetting
• over 100 languages
• commercial

Various services provided at several Toronto, York Region and Peel Region locations

• information and referral; community orientation for refugees
• translation and interpretation
• informal counselling, newcomer parent counselling
• help to locate and access mental health services, health promotion
• newcomer student academic support and tutoring
• recreation, cultural activities
• volunteer training and development

Settlement Services, email [email protected] or [email protected]

• information and help filling out forms and documents including applications for citizenship or permanent resident card, child tax benefit
• citizenship preparation classes
• translation and interpretation in Vietnamese, Spanish and Farsi
• English conversation circle
• legal information support
• year round income tax clinic
• Job Search Preparation and Training - developing strong job search strategies and workplace communication skills, with an online or in-class option
• Employment Counselling - resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks

Seniors Services, email [email protected]

• health information workshops
• information and form filling for seniors' benefits
• exercise and fitness programs, field trips

VWAT Youth Leadership Program, email [email protected]

• leadership training, skill building workshops
• sports programs, field trips
• youth led workshops or events
• volunteer opportunities

Cultural Events - Two Sisters Commemoration, Lanterns Festival, Lunar New Year Celebration

Language and skills training courses available in-person and online

Participates in LINC (Language Instruction for Newcomers to Canada) in English upon assessment by YMCA of Greater Toronto -- see separate entry

• daytime and evening programs available
• childminding available for eligible candidates
• LINC for Women
• conversation circle

Settlement Services

• orientation, assistance with documentation, interpretation and translation
• information and referral -- employment, housing, health, legal
• crisis intervention and supportive counselling

• immigration and sponsorship issues
• job training; business and community economic development
• anti-racism program
• health and nutrition information
• accompaniment to services; translation and interpretation
• housing referrals; legal information
• newcomer mental health advice, support and referrals
• culturally appropriate family counselling

• information and referral, orientation, housing referrals
• one to one gambling counselling and workshops
• translation and interpretation
• documentation, form filling
• outreach, social development program, educational workshops
• career mentoring

• employment counselling
• resume preparation, job search techniques
• access to telephone, fax, photocopier
• assistance obtaining certification of education and/or trade documents

Women-led organization providing support to South Asian and racialized women in the language of the client's choice

Violence Against Women Program: counselling and referral for assaulted women, social assistance, crisis intervention, immigration assistance

• health education and promotion
• multicultural wellness support groups
• life skills support group; sewing collective
• seniors group for all South Asian women
• youth group for girls, homework club for children
• first language literacy instruction
• job search workshops, employment assistance and counselling
• legal clinic -- advice on family law, immigration, custody, child support, abuse, legal education workshops

Intersectional Services

• settlement services, information and referral, translation and interpretation, advocacy, group activities
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
• year-round income tax clinic for individuals and families with low incomes
• food bank, member of the Daily Bread Food; emergency food including South Asian dry goods provided to those in need on alternate Tuesdays; call ahead for details
• volunteer opportunities

Satellite location at Frontline Community Services (see separate listing), 2761 Markham Road, Scarborough

Multiservice agency for adults who are Deaf, Deafened, or hard of hearing

• audiology and speech-language pathology
• communication devices
• hearing aid services and hearing tests
• support for coping with hearing loss
• American Sign Language (ASL) classes for individuals and businesses

CHS Interpreting Services -- professional ASL interpreters for medical, legal, business, employment, social and government services

Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies; 1-866-518-0000, TTY 1-877-215-9530, [email protected], SMS/Text 416-712-6637 (charges may apply)

CONNECT Counselling Services -- counselling for children, youth, adults who are culturally deaf, oral deaf, deafened, hard-of-hearing and their families: counselling around mental health issues, addiction, relationships, domestic violence, or other serious challenges

General Support Services -- support for culturally deaf, oral deaf, deafened, and hard-of-hearing people to help people overcome language and cultural barriers in everyday living situations: case management, referrals, supportive counselling, consumer advocacy, short-term intervention

Hearing Care Counselling -- support for hard-of-hearing adults 55+ who are having difficulty with hearing loss, or younger adults with other disabilities as well as hearing loss, requiring home-based services: home visits, education, counselling, communication devices

Deaf-Blind Intervening Services 1-866-518-0000, TTY 1-877-215-9530, Allan Wareham [email protected]

Settlement services

• English language classes (LINC)
• one on one information and referral, orientation
• counselling
• documentation
• social assistance applications
• interpretation
• information sessions and workshops

Women support groups

• counselling and support groups for assaulted women
• Spanish-speaking seniors club
• Portuguese-speaking seniors group
• groups for Portuguese-speaking, Spanish-speaking and Mandarin-speaking women
• wellness and fitness program
• advocacy and public education
• community development

Home Instruction for Parents of Preschool Youngsters (HIPPY) -- in-home school readiness program for low income families, serving Jane and Finch, Malvern, Thorncliffe and Toronto West

Tutoring program -- for students of Portuguese or Spanish-speaking heritage

Live-in Caregiver support program -- individual support, employment and employer related issues, employment training opportunities

Community engagement -- community led activities, volunteering, leadership development for youth, women and seniors

• social, recreation and education programs
• information and referral
• counselling
• translation and interpretation
• assistance in filling out forms
• income tax clinic
• English as a Second Language (ESL) classes
• computer classes
• dance, music and other recreational classes
• gateball club

• professional sign-language interpreters
• set fee - organizations and businesses are responsible for the cost of making their services accessible no matter who requests the interpretation service
• advance booking preferred
• for after hours emergency interpreter services for health and mental health emergencies, contact:
  • CHS Interpreting & Translation Services, After Hours Emergency Interpreter Service at 1-866-256-5142 or TTY: 1-866-831-4657 or
  • email [email protected] or [email protected]

• carries a wide variety of devices to assist individuals who are deaf, deafened and hard of hearing including TTYs (text telephones), visual smoke detectors, baby monitors, signaling devices and alarm clocks
• registered ADP vendor for Teletypewriter for the Deaf

Settlement Services

• orientation, assistance with documentation, interpretation and translation
• information and referral - employment, housing, health, legal
• crisis intervention and supportive counselling

English as a Second Language (ESL) Instruction

• variety of ESL classes
• part time and full time classes
• citizenship preparation classes
• CAAT (Canadian Adult Achievement Test)
• ESL for work permit holders and visitors

Newcomer Services Settlement Program

• information and orientation
• translation and interpretation
• referral to community resources
• assistance in filling out forms including the health card, permanent resident card renewal and Canadian citizenship application
• supportive counselling
• employment related services
• information workshops
• income tax preparation for low income newcomers

Newcomer Youth Programs: youth 12-17 years

• athletics and recreation
• tutoring/homework help
• gaming programs
• newcomer youth drop-in program
• educational workshops
• summer Newcomer leader-in-training program

Legal representation, counselling, multilingual interpretation and advocacy

Legal services

• information, advice and consultation on issues of violence against women
  
• referrals to lawyers
• assistance with all levels of the justice system
• family and immigration law representation
• Independent Legal Advice for survivors of sexual assault
• community education
• systemic advocacy

#AndMeToo Project

• ​provides women and gender diverse people of precarious status and/or employment who have experienced sexual assault or sexual harassment in their workplaces with access to summary legal advice, brief services, referrals

Family Court Support Worker Program

• ​information on the family court process, and assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
• referral to specialized services and supports in the community
• safety planning
• court accompaniment to proceedings when appropriate

Counselling Services

• individual and group counselling
• mindfulness, trauma support
• referrals to community agencies
• housing transition support for women leaving abusive relationships
• Gardiner Expressive Arts Group for survivors of sexual abuse

Interpreter Services Toronto

• language interpretation to access support services in the community and in Domestic Violence Courts
• includes services for clients who are deaf or hard-of-hearing
• interpreter training and employment opportunities

Settlement Services

• reception and arrival orientation
• assistance with housing, banking and other needs
• referral to government and community services
• form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing and Ontario Works
• help to restore lost or stolen documents
• translation and interpretation
• information and referral to employment services
• seasonal income tax clinic

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry

• classes full or part-time, day or evening
• childminding available during day

Settlement services

• reception and arrival orientation
• assistance with housing and banking, and other needs
• referral to government and community services
• form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing, and Ontario Works
• help to restore lost or stolen documents
• translation and interpretation
• information and referral to employment services
• seasonal income tax clinic

• information and newcomer' orientation; group information sessions on settlement
• referrals to access other programs and services
• interpretation
• support with applications to government programs and services
• settlement counselling; family reunification support
• English conversation classes
• computer skills training; life skills seminars

• employment counseling
• career exploration, goal setting and planning
• job search assistance and workshops e.g LinkedIn workshops
• networking with employers
• resume and cover letter preparation, mock interviews
• labour market information and exploration
• referral to other employment-related information and programs

• leadership training and workshops, education and information sessions on topics relevant to youth
• summer activities and festive seasonal celebrations
• financial literacy training, financial planning support for post-secondary education
• career planning, academic support
• life coaching, supportive counselling
• information sessions on topics that impact family wellbeing

• leadership training and workshops, skills development
• supportive counselling
• support for women in abusive relationships

• social, recreation and wellness programs
• information and support in applying for Old Age Security, Canada Pension Plan, Guaranteed Income Supplement, seniors housing
• supportive counselling

General Service Provision

• all services and programs require an appointment
• services available in-person, online or by phone/email during office hours
• operating on a hybrid model, offering both online and in-person services; for more information; check organization's website

___________________________________________________________________________

Settlement Services

• one-on-one orientation and workshops on a variety of settlement topics
• assistance with form filling
• interpretation and translation
• citizenship preparation support
• referrals to community services

Family Services

• individual and family counselling
• safety and transition planning for individuals experiencing domestic violence
• transitional housing support program
• referrals to community services and legal information
• educational workshops and self-help groups

Employment Services

• one-on-one employment counselling,
• resume aupport (clinics) and interview skills coaching
• referrals to career training programs and networking opportunitiess
• employment workshops and job fairs
• entrepreneurship training

Health Services

• educational seminars and information sessions
• referrals to community health providers

Social Services

• assistance in accessing social assistance and other support services
• recreational and educational programs to reduce social isolation
• translation and interpretation services
• seasonal income tax clinic

• information and referral, orientation, housing referrals
• one to one gambling counselling and workshops
• translation and interpretation
• documentation, form filling
• outreach, social development program, educational workshops, career mentoring

• employment counselling
• resume preparation, job search techniques
• access to telephone, fax, photocopier
• assistance obtaining certification of education and/or trade documents

Community Services

• needs assessment and information and referral to community and social services
• support with finding housing, child care, registering children in school and health care
• help filling out government forms including housing and immigration sponsorship forms

Translation and Interpretation Services

• professionally trained interpreters with expertise in health, community and social services
• translation and revision
• immediate over the phone interpretation

Afghan Women's Support Program - provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges

Seniors Program

• counselling and referral
• seniors helping seniors

Youth Empowerment Program

• monthly discussion group on issues such as employment, school problems
• community collaboration with police and others
• information about school choices, postsecondary education, employment
• mentorship program

Volunteer and TV Broadcasting Program Assistance- television broadcasts Friday nights and Saturdays

Social services

• information and supportive referrals
• translation and interpretation by appointment
• help with applications for eligible government benefits
• newcomer assistance to find accommodation and jobs
• seasonal income tax clinic
• friendly visiting for seniors in long-term care facilities and homes for the aged
• community awareness of other relevant programs and events

Social/recreational

• seniors recreation program
• language classes
• computer tutoring