Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
Toronto, ON, M4P 3B7
Interdisciplinary coordination of services for child abuse victims and child abuse investigations including
- assessment, support and intervention for child abuse victims and their families
- research, consultation, training and education on child abuse prevention, recognition, intervention, trauma
In partnership with Children's Aid Society of Toronto, Catholic Children's Aid Society of Toronto, Native Child and Family Services of Toronto, Jewish Family and Child, Toronto Police Service, Radius Child and Youth Services, and Hospital for Sick Children Suspected Child Abuse and Neglect Program (see separate listings)
Child Abuse Protocol
Establishes guidelines for coordinated investigations, prosecutions and case management of child abuse cases
Assessment Directed Therapy
Individual trauma assessments for children 4-17 years who have been abused or have experienced trauma due to violence; includes
- child-focused, family-centred, strength-based therapy
- adolescent and parent/caregiver support groups
- facilitation of interagency responses
Child Victim Witness Support
Individual court preparation and support for witnesses 3-17 years and supporting adults prior to criminal court proceedings
Boost Accredited Reliable K9s (BARK) program available to children and youth requiring additional support while accessing CVWS program in Toronto and Peterborough
Toronto, ON, M3C 3E5
ON, M3C 3A1
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Services and Programs:
- Chiropody (Foot Care)
- Don Mills Diabetes Education Program
- Health Promotion
- Primary Health Care
- Social Services
- South Asian Diabetes Prevention Program
- Toronto - Overlea Blvd - Infant & Toddler Feeding Support Group
Toronto, ON, M3C 3A1
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program): LEAP 416-924-2543 ext 1
- Toronto Rent Bank Access Centre and Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
Toronto, ON, M4R 1A3
Formerly known as the College of Psychologists of Ontario
Toronto, ON, M3C 3N6
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON, M4T 1C1
Expressive Arts support group includes three 12-week cycles each year (winter, spring, fall)
- TTC fare provided
- program locations in Central Toronto provided at intake
ON, M4V 2Y7
Service provided to people thinking about quitting, have already quit and need support to remain smoke-free, as well as family and friends wanting to help a smoker quit * online services include an interactive web-based quit program and online support group
Toronto, ON, M4T 1W2
Individual and family counselling, woman abuse groups, wellness programs
Here to Help
Group programs for women, and their children 4-16 years
- focus on the impact of abuse, setting boundaries, and non-violent ways of parenting
- in partnership with Violence Against Women (VAW) agencies
- 3 sessions per year, contact for information
Housing Transition Support Program
Counselling and assistance to women leaving an abusive relationship, in accessing shelter or housing
- information and referrals to community services such as housing, legal, financial, health, immigration, children's services, education and employment
- safety planning and goal setting
Navigating Emotions Thoughtfully
Group support and strategies to manage emotions due to trauma
RISE
Drop-in group includes support, resources and information for women dealing with the impact of intimate partner abuse
Understanding Abuse
8-10 week closed treatment group offered 3 times a year
- focus on self esteem, safety, understanding the impact of abuse, breaking isolation
Toronto, ON, M4T 1W2
In partnership with the Archdiocese of Toronto, Catholic Family Services of Toronto offers the New Beginnings Program, which supports separated, divorced and bereaved.
- offers women and men a learning environment which is safe, welcoming and non-judgmental
- provides counselling opportunities for reflection and spiritual guidance, as part of the healing journey through retreats, seminars, and monthly in-person grief support sessions
- Online Programs
- Bereavement Introductory Program
- Separated/Divorced Introductory Program
- Advanced Program
- Drop-In Support Sessions
- Retreats and Seminars
Toronto, ON, M4J 5B9
Transitional housing, counselling, community, court and outreach programs
Housing
Phyllis Haslam Residence -- transitional residence for women on parole
- staffed 24 hours
- individual and group counselling, practical assistance
- referral and support to plan for release
- capacity 19
House Success Program -- case management program supporting individuals and households exiting homelessness to work towards continued housing stability
Counselling
General Counselling -- individual and group counselling supports and workshops for women in the community dealing with social, economic and justice issues
- provides information pertaining to legal rights, health and safety and alternatives to at-risk behaviours
- programs include parenting, newcomer family law, anger management, theft and fraud, healing from abuse and trauma, domestic/gender based violence, and substance abuse
Reintegration Counselling -- individual and group counselling for women on provincial probation and parole
- referred clients provided with skills to develop alternatives to theft, fraud, substance use behaviours and poor decision making
- general counselling topics recommened by parole officers such as parenting, substance use behaviours and healing from abuse
Direct Accountability Program (DAP) -- provides alternatives to prosecution for individuals charged with minor criminal offences, operates at the Ontario Court of Justice, 10 Armoury St and 2201 Finch Ave W
Partner Abuse Response program -- 12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
TREM Standing Strong (TREM SS), 416-924- 3708 ext 261 or ext 252 - 16 week group program for women 16-29 who identify as survivors of gender based or family violence
- trauma informed group and individual counselling
- groups available to participants 16-19 and 20-29
- clients also receive individual counselling and resource support as needed/requested during enrollment in program
- Youth Dating Violence (YDV) training and knowledge sharing opportunities to community service organizations
Employment and Community Supports
Women's Empowerment Through Business (WEB) -- trauma-informed program to promote economic security and independence for women and gender-diverse individuals through entrepreneurship training, personal development workshops and expanding peer connections
Record Suspension (Pardon) Information Services -- supports women and men with submitting a record suspension application to the National Parole Board of Canada
- application processing fees and TTC fares covered
- virtual support to anyone living anywhere in Canada
Volunteer Led Supports
Talk and Listen Phone Line, 1-855-924-3708 -- Monday-Friday 9:30 am-4 pm, assists women calling from institutions to navigate the criminal justice system
- information and resources on legal information, housing, mental health services, reintegration, release planning
- does not make third part calls or call on anyone's behalf
Court Support -- practical assistance and support, information to women and their families navigating the court system
- assistance with referrals, information and resources
- free snacks, clothing, personal hygiene items for women released on bail
- located at 10 Armoury St and 2201 Finch Ave W courts
Vanier Centre for Women -- social and recreation program, provides information and resources about Elizabeth Fry Toronto and other community supports
The Market Place -- for marginalized women particularly those recently released from incarceration
- provides donations such as clothing, hygiene supplies and gift cards to clients
Bingo Hall Program - provides volunteer opportunities for volunteers and clients the bingo hall to provide information about the organization while raising funds
Toronto, ON, M4J 3N6
Violence Against Women (VAW) Program
- counselling for women in an abusive relationship and for children who witness acts of violence
- safety planning for protection while in transition
- crisis intervention, advocacy, and legal referrals
- interpretation, information and referral
- assistance for stress and depression related to separation from the familial surroundings, lack of adequate finances, physical and mental health issues, and support services and housing assistance within the Greek community
- counselling to develop the life skills of self-confidence and courage, parenting guidance, encouragement for further education
- referral to counselling groups for abusive men
- preventive community education, and public awareness as to the social and criminal consequences of domestic violence
Newcomers -- referrals for housing, employment, language training and settlement
Division of the Greek Orthodox Archdiocese of Canada
Toronto, ON, M4W 3L4
Multiservice agency providing a range of services for people with social and emotional problems, including counselling, information and referrals, supplementary financial assistance program (government assistance recipients), support groups, supports for assaulted women, in-home palliative care program, English conversation café for new immigrants, and parenting, mental health and wellness programs and workshops
- Pathways to Employment in partnership with JVS Toronto
- Restitution Services for Holocaust Survivors
- Holocaust Survivor Emergency Funding
- chaplaincy services
- speakers
- all services confidential
Café Europa monthly group for Holocaust survivors in partnership with Bernard Betel (see separate listing)
Children
Jewish child protective and family services investigates allegations of child neglect and abuse
- adoption and foster home services and recruitment
- file and adoption disclosure
- counselling
- big brothers and big sisters program
- homework club
- school outreach counselling program
Families
Includes individual, couple, family and group counselling, family life education and life skills programs
- financial assistance combined with poverty reduction counselling for persons on social assistance
- assistance maximizing benefits and entitlements, and finding employment and accommodation
- support for families with special needs children
- Family Resource Centres for pre-school and caregivers (see separate listings)
Woman Abuse Program
Individual and group counselling, crisis intervention, emergency financial assistance, and support groups
- Here to Help group program for children and their mothers
- advocacy and community outreach
- education and consultation
- referrals
Toronto, ON, M4W 3C7
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Group counselling, assessment, and ongoing open groups offered in English or Spanish
Partner Assault Response (PAR)
- 12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
Open drop-in support group for women who have experienced abuse in their relationship, child care provided
Toronto, ON, M2P 2A9
Multi-service agency
Meals on Wheels and Kosher Meals on Wheels
Bulk delivery once per week or once per two weeks of frozen meals (as well as meal replacements, sandwiches and soup packs if applicable/available)
Exercise and Falls Prevention Classes
Free group classes to increase mobility, relieve pain and reduce the risk of falls by building strength and improving balance
- virtual and in-person
- provided by fitness professionals
Home Support Services
Includes caregiver support/respite care, companionship, homemaking, housekeeping, personal care, supportive housing services, palliative care
Adult Day Program (see separate entry)
Transportation
Ride-share transportation (iRIDE Plus) for older adults and people with mobility issues, provided by special trained drivers to medical appointments and other outings
Elder Abuse (Vulnerable Populations) Prevention Program
For individuals 55 years and older who are experiencing or have experienced abuse
- includes individual and group counselling
Holocaust Survivor Services
Services for Holocaust Survivors with oversight from specially trained staff
- case management
- personal support and homemaking
- transportation
- Kosher Meals on Wheels,
- referral to other community agencies
- counselling & support
- Adult Day Programs
- socialization programs
Social Work Services
Includes information and referral, counselling, case management, support groups, workshops
- free
Social Activities & Groups
Free activities and programs for seniors to socialize and learn together
- virtual and in-person
- available in English and Russian
Volunteer Services
Includes friendly visiting, security checks and telephone reassurance
- inter-generational programs
- volunteer hospice program
Centre for French speaking women
Services for Victims of Violence and/or Sexual Assault
- individual counselling
- emotional support and accompaniment
Community Programs (for all francophone women)
- sexual assault prevention in primary and secondary schools
- sexual assault prevention within the community
- volunteer opportunities
Services for Newcomer, Immigrant and Refugee Women
- settlement services for French-speaking immigrant and refugee women
- accompaniment to settlement related appointments
- Action Femmes -- social and education group for newly arrived refugee and immigrant women who are feeling isolated
Transitional and Housing Support Program for Women who are Victims of Violence
- assistance in finding housing
ÉLAN Program
- employment preparation for all Francophone women in search of employment
- computer courses
Tremplin Program
- self-employment and entrepreneurship workshops
Family Court Support Worker Program
- information on the family court process
- assistance in documenting the history of abuse for family court proceedings
- referral to specialized services and supports in the community
- safety planning
- accompaniment of the victim to court proceedings, if necessary
For information and support call Ontario Office/Cancer Information Service at 1-888-939-3333
Canadian Cancer Society office, services include:
- information on cancer, treatment, and risk reduction
- support for people living with cancer, family members and friends
- provide access to wigs and hair accessories for cancer patients, who have undergone cancer surgery or have lost their hair as a result of cancer treatment
- provide access to breast prosthesis and accessories for cancer patients
- Wheels of Hope program provides rides to people needing transportation to cancer treatment appointments, call 1-800-263-6750, option 3
- funds research on all types of cancer
- for information about hair donations see the Canadian Cancer Society website
- for information about the Run for the Cure Barrie: https://support.cancer.ca/site/TR?fr_id=30455&pg=entry
Services include:
Home Visits
- provide information or counselling on understanding hearing loss and managing difficult listening situations including the use, care and maintenance of hearing aids and other listening systems
- help selecting and using specialized communication equipment, e.g. telephones, alarm clocks, television accessories
- provide referrals to other community services
- services to help businesses identify current communication barriers, including:
- facility and technology assessments
- education and training workshop to meet accessibility needs and comply with all aspects of the Accessibility for Ontarians with Disabilities Act (AODA)
- for consumers, family, caregivers and general public
- in-service training to home-support providers, presentations/community displays
Provides professional counselling services to culturally deaf and hard of hearing individuals ages 16 and older, who are living with mental health issues or other serious challenges
Offers free counselling, education and advocacy to assist with:
- depression, anxiety or bipolar issues
- present or past trauma
- grief and loss
- life transitions
- parenting and family challenges
- relationship struggles
- personal development
- sexuality
- Deaf identity
- substance use
- domestic violence
Labour market information:
- contains latest labour market statistics for Ontario, timely reports on trends and issues, labour market information for Ontario's regions and cities and links to popular and relevant labour market resources
- helps individuals and businesses make informed decisions about careers, education and employment
- helps individuals determine which occupations suit their aptitudes and interests, where the jobs are, and which occupations have the best prospects data
- helps people locate the most appropriate training and educational resources
Toronto, ON, M5B 1J3
- representation in cases involving issues of particular importance to seniors, such as long term care, hospital discharge issues, elder abuse, government pensions, income maintenance, retirement home tenancies, mental health and mental capacity issues
- assistance in dealing with government bureaucracies
- visits to home or care facility if necessary
- advocacy
- community legal education
- speakers
- law reform
- confidential
- funded by Legal Aid Ontario
Toronto, ON, M4M 2G8
Community and Outreach Support
Crisis support including safe beds, respite bed for caregivers, food, clothing and shoe bank
- short term crisis management support
- psychiatric assessment, medical monitoring and treatment
- short-term individual community-based support
- 24/7 warm line
Housing Services
24/7 high-support transitional housing and semi-supported permanent units, including congregate living and individual units in the community
- located around GTA
- units for women
Mental Health and Justice Program
Supports including diversion, pre-diversion and court support, and release planning for individuals with mental health issues who are involved with criminal justice system
See separate listings for Margaret's Toronto East Drop-In at 323 Dundas St E, and Yonge/Bloor 24-hour Respite Site at 21 Park Rd
Toronto, ON, M4L 1Z1
All programs have virtual options; in-person options are available for a few programs, including Violence Against Women programs. Wearing a mask is required for in-person counselling services.
General Services
- information and referral
- individual advocacy
- life skills training
Violence Against Women and Children Program -- Counselling services to those ages 16 years and older identifying as a woman, non-binary, and/or gender non-conforming and their dependents ages 14 years and older who have experienced any form of violence and trauma.
- individual counselling for crisis, abuse and assault; intimate partner/domestic violence counselling
- safety planning
- information, education and advocacy
- internal referrals and referrals to community resources
For training/employment programs, see other listing
Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
- liaison with diverse communities
- confidential and anonymous
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
