Toronto, ON, M3C 3A1
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program): LEAP 416-924-2543 ext 1
- Toronto Rent Bank Access Centre and Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
Toronto, ON, M4C 1M3
Settlement Services
- filling in forms such as Canada Child Tax Benefit, SIN, housing, passport and citizenship applications, Permanent Resident renewals
- translation and interpretation (on call only)
- information and referral for legal advice on refugee and immigration matters or for crisis intervention for domestic violence
- sessions to address gender-based discrimination, domestic abuse and violence
- resume writing, employment referral
- mentoring, placement, information; career counselling for internationally trained professionals
- food safety and security
- free English conversation and computer literacy classes for all newcomers regardless of immigration status
After School Tutoring Program (ASTP)
- free tutoring for students, Kindergarten-Grade 10
- cultural heritage events and celebrations
Senior Services
- senior support program: workshops, accompaniment to appointments, interpretation, capacity building; socio-cultural programs
- therapeutic exercise and wellbeing activities (on Zoom)
- seniors and intergenerational drop-in, art and crafts, and adult day sessions
- weekly peer support and engagement sessions
Youth Programs
- Youth Engagement Program, leadership and volunteering
- Youth Eliminates Smoking (YES) program to promote healthy living
- inter-generational project to minimize the gap between seniors and youth through social events
- weekly safe space drop-ins
- summer sports in August (weekends) at Dentonia Park - check Facebook in July to get updates and participate
- weekly youth mental health and wellness sessions
- weekly youth drop-in and recreational sessions
Women and Girls Program
- Racialized immigrant women in Toronto East (RISE) for economic security and prosperity
- counselling, support and referrals for women experiencing gender based violence
- capacity development training and workshops
Referral Services for Counselling
- referrals for legal support, family and mental health counselling
Research and Evaluation
- program and project evaluation, action research, publication in peer reviewed journals, joint collaboration with various educational institutes and agencies
- for more information and collaboration, contact Nasima Akter, PhD and Qazi Shafayetul Islam
Toronto, ON, M4H 1C3
All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 647-438-8145
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
Employment Related Services - for new immigrants and Convention refugees, legally entitled to work in Canada
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Sewing Circle
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- supportive counselling
- information and referral
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
Toronto, ON, M1R 2Y3
Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Settlement Services
- information and referral services, housing and legal assistance
- translation and interpretation services
- counselling for students, individuals and families
- youth counselling and parenting sessions
- orientation programs
- Community Connections Mentorship Program for community support
- volunteer befriending for help adapting to the community and learning life skills
- group sessions such as wellness, English conversation classes, digital literacy
- referral services for credential assessment through World Education Services (WES)
Refugee Services
- support with attending inquiries
- assistance finding employment opportunities
- guidance with accessing social, welfare and legal services
- housing referral and assistance connecting with potential landlords
- provision of social and cultural activities
- Ontario Community Program Participation for placement of Ontario Works recipients as volunteers
Career Café - assists newcomers understand and integrate into the Canadian job market
- provides one-on-one and group sessions, both online and in-person
- offers self assessment tools,
- provides guidance in resume and cover letter writing
- assists in researching the job market and gives networking support
Access Centre for Ontario Electricity Support Program (OESP)
- introduction to OESP; eligibility information
- assistance with applications; assistance in renewing previous applications
Toronto, ON, M1P 2B8
Call for appointment
Core Programs and Services
- settlement and immigration services - needs assessment, information sessions, assistance with applications
- employment counselling and referrals - newcomer orientation to the labour market, self-assessment and career options, resumes and cover letters, networking
- Women Aiding Women program (WAW) - assistance adjusting to Canadian society, networking, information and referrals for community resources, empowerment
- mental health and wellness -- short term counselling for newcomers dealing with mental health issues, action plan development, educational workshops
- family support and counselling
- seniors program - information sessions, recreational activities
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry, childminding available
Other Services
- translation and interpretation
- information and referral
- Commissioner of Oaths
Toronto, ON, M1K 2M5
Settlement services for immigrants and newcomers, as well as programs for youth, women and families
- information and referral
- employment preparation, job search workshops
- self employment, business integration training
- basic and advanced computer and Internet training; digital literacy training skills
- networking groups for newcomer women and seniors
- French language classes
- basic and advanced sewing and fashion design program
- crime prevention programs
- addiction counselling and mental health support services
- Afro Carib Festival yearly in August
Programs for Children and Youth
- information technology training and web development training for youth
- after school program, mentoring, and recreation for children and youth, including those at risk
- youth outreach worker for Black youth helping with counselling, career planning, employment support
Senior Program - for seniors with low incomes residing in Scarborough
- digital literacy program and computer training
Computer Donations - donations of new or refurbished laptops, desktop computers and accessories accepted
Toronto, ON, M4J 1N5
- settlement support
- orientation to Canada
- supportive counselling
- help with selected documentation including permanent resident card renewal
- information and referral
- newcomer workshops
- online and in person workshops
Newcomer Youth Settlement - for youth 12-29 years
- friendship and emotional support
- individual counselling
- leadership training
- homework club
- sports, social and recreational activities; field trips
- job search support
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; childminding for children while parents attend classes; tablet lending for online classes
Volunteer Services -- many volunteer opportunities for all including newcomers to Canada
Some programs and services provided at other sites
Toronto, ON, M1N 1V4
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Toronto, ON, M4L 1Z1
All programs have virtual options; in-person options are available for a few programs, including Food Service Hospitality Training programs. Wearing a mask is required for in-person counselling services
Training and employment services focusing on immigrant, refugee and other marginalized women and their families
Food Service and Hospitality Program (FSHT) - flexible 10 week program - sector-specific skills training for unemployed immigrant and refugee women and/or women from Indigenous, Black and other racialized communities in the Greater Toronto Area (GTA). A transportation/program completion incentive is provided
● goal setting; career planning;
● digital skills training;
● employment-readiness and life-skills workshops such as interview skills;
● specialized workshops on the food and hospitality sector such as food services,
catering, administration, events management, and social entrepreneurship);
● resume development;
● WHMIS Certification; Food Handler Certification;
● In-person work-based learning opportunities at social enterprise partner;
● 6-month post-program support as needed.
Digital Literacy Training - a drop-in program for 2SLGBTQ+ older adults living in
Toronto.
● hybrid service delivery model, including virtual one-to-one mentorship support
and in-person digital skills training workshops.
Volunteer and Student Placement Program - for community colleges, universities and foreign trade professionals, to be placed in programs to build skills and gain experience
- opportunities such as settlement services, counselling support, administration, reception, computer training, gardening, leadership training
Toronto, ON, M4L 1G7
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Bridge to Registration and Employment in Mental Health (BREM) Program
- for internationally trained professionals with background in psychotherapy who wish to register with the College of Registered Psychotherapists of Ontario (CRPO)
- main goal is to help participants meet requirements for registration with the College of Registered Psychotherapists of Ontario, CRPO as RPs (Qualifying) as well as preparing them for employment in the field.
Toronto, ON, M4L 1G7
Employment program assists newcomers with:
- career and employment goals and/or entrepreneurial options in a new cultural context
- ongoing counselling and support from employment agencies and programs
- successful integration into the Canadian workforce
- individual counselling
- group programming
- online learning
- employment agency connections and coaching
This is an administrative office only
Toronto, ON, M1M 1P2
In-person services by appointment only; program staff can assist clients virtually by email, phone or Zoom
- individual and group counselling
- employment and skills based training:
- basic cashier
- customer service
- digital skills
- entrepreneurship
- job search
- worker health and safety
- information and referral:
- health care
- housing
- school
- recreation
- transportation
- banking
- career and skills assessment
Online training and webinars available
Toronto, ON, M1P 2L9
- centre community engagement projects
- seniors yoga
- women's English Circle
- EarlyON programming for children 0-6 years and their caregivers
- public computer access
Newcomer Centre -- provides settlement programs and services for new immigrants, refugees and newcomers LGBTQ2S+, programs and supports include:
- information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
- help with connecting to language classes
- workshops on financial literacy and other topics to reduce stress of adjusting to Canadian culture
Citizenship Preparation -- offers courses, tests and activities to help newcomers prepare for the citizenship test
Language Instruction for Newcomers to Canada -- provides basic language skills in English upon assessment by YMCA of Greater Toronto -- (see separate listing, online learning option)
Integrated Employment Services (IES) provides employment resources and coaching to find sustainable employment in Ontario (see separate listing)
Lead agency for Dorset Park Hub
Other services provided by partner agencies including, Reconnect Community Health Service, John Howard Society of Toronto, VHA Home HealthCare, Chinese Canadian Council, Madison Community Services, Black Youth Jobs and Dorset Park Neighbourhood Association
Toronto, ON, M2J 4Y4
Social services
- assessment, information and referral to community and social services
- help filling out government forms
- referral to health care services
- interpretation
Newcomers orientation and adaptation
- information and referral
- supportive family counselling, short-term counselling to clients who encounter difficulties in adjusting to life in Canada
- referrals to employment counselling, help in establishing social and professional networks
Community support
- coordinates volunteer visitation to seniors' homes and provides Armenian meals, emotional support, pastoral services and organizes Armenian cultural events
- organizes community events such as food and clothes drives
Toronto, ON, M2J 4P8
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
Toronto, ON, M2J 4P8
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Bridge to Cloud - Computing and Big Data
- program is for internationally trained professionals and focuses on cloud computing and big data industry trend
Toronto, ON, M2J 1P9
All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 416-588-3585
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
Employment Related Services - for new immigrants and Convention refugees, legally entitled to work in Canada
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Women's Catering Group, Afghan Sewing Circle, media and overseas projects
Toronto, ON, M4P 1G8
Toronto, ON, M4X 1G5
Settlement services
- Newcomer Settlement Services
- Information and referral
- Employment services
Counselling services and support
- one-on-one counselling for mental health support
Kids program for children and youth 4-13 years
- social and recreational activities
Medical and health
- family doctor clinic
Language classes
- English conversation group
Services provided by partner agencies including Central Neighbourhood House, Sherbourne Health, TNO - The Neighbourhood Organizations , Hospice Torontoalso Progress Place, St James Town Safety Committee, St James Town Service Providers Network and others
Share and Reuse Hub
- reuse, share, repair and repurpose items to prolong their life
- Make It and Fix It sessions
- Sew and Mend
- Bike Clinic
- Borrowing Library - tools, party supplies, games, etc.
- Classes and workshops throughout year to learn skills regarding repair and 'do it yourself' fixes
Toronto, ON, M4W 3L4
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
Library Settlement Partnerships - outreach program at Toronto Reference Library
- settlement information and referral
- Community Connections Mentorship Program (formerly HOST Program) - group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Newcomer Youth Services -- youth-focused settlement information and referral
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours and build leadership, language, communication and social skills
- workshops and activities for parents and youth
Toronto, ON, M4W 3L4
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Toronto, ON, M4W 3L4
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Bridge to Cloud - Computing and Big Data
- program is for internationally trained professionals and focuses on cloud computing and big data industry trend
Toronto, ON, M1T 3V3
Settlement Services
- information and referral, orientation, needs assessment
- supportive counselling; newcomer mental health services
- assists with form filling,
- seasonal income tax clinic for families with low incomes
- employment counselling and mentorship
- workshops and tours,
- English conversation circle
LINC (Language Instruction for Newcomers to Canada) in English -- upon assessment by YMCA of Greater Toronto, see separate entry
- from Literacy to CLB 5
- full time and part time classes from Monday-Friday; evening and Saturday part time classes
- childminding and transportation assistance available
Support Services
- supports newcomers in private rental market with information and legal consultations
- senior support services and case management
- support for Canadian citizens and refugee claimants
