Searching for English As A Second Language

All offices are open; services are offered in person by appointment and remotely over the phone and by Zoom

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Settlement Services

• assessments and referrals
• supportive counselling for youth, families and women
• wellbeing and crisis counselling
• employment services
• sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
• commissioner of oaths

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry

• classes from Literacy to Level CLB 6
• full-time and part-time classes available
• blended hybrid service delivery
• childminding for toddler and preschool child while parents attend full-time classes

Youth Programs

• after school programs for newcomer youth including Homework Club, arts and crafts and Youth Engagement Group

Seniors Service

• increases social participation and inclusion of seniors in their communities
• activities led by seniors' leadership groups brought together from the local community
• activities include physical and mental wellness sessions such as yoga, Zumba, arts and gardening basic computer skills workshops and information sessions on topics including government benefits and filing taxes

Community Volunteer Income Tax Program (CVITP)

• free seasonal income tax clinic for newcomers with low incomes

Office open to the public Monday-Friday 9 am-5 pm; for information, call 416-266-1777

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Settlement Services for Immigrants and Refugees

• needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
• sponsorship of refugees
• health workshops, mental health - support groups, counselling, crisis intervention
• heritage language classes
• skills upgrading, adult literacy classes
• seniors program for mutual support and education
• youth program offering services in settlement, counselling, skills development and social events
• Homework Club with individual assistance and group work
• citizenship test preparation classes

English as a Second Language / LINC -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry

• full-time day classes and part-time evening classes

Community Connections Mentorship Program

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Financial Literacy Project - one month certificate course

• individual counselling and orientation sessions

Family Support and Mental Health Services - Parenting Sessions

• mental health - support groups, counselling, crisis intervention
• Women's Circle

Food Security Program

• food package distribution to seniors, families on Mondays and Wednesdays 11 am-3 pm

Community Development

• childminding available for clients attending sessions
  

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; childminding available

Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education

Mental Health Counselling and Support

• confidential assessment, counselling, crisis intervention and support services
• individual, family and group counselling, and mutual support groups
• service coordination and referral to treatment
• contact for information on available languages

Settlement Services

• ​needs assessment
• orientation
• supportive counselling
• interpretation and translation services
• employment counselling and computer training
• peer support groups
• referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
• assistance with documentation and completing applications

Children, Youth, and Parent Programs

• specialized settlement services for children and their families to deal with trauma and restore family functioning
• homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
• workshops such as job interview skills, employment training, driver education, health and sexual health, education options
• parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
• assistance accessing free or affordable community programs

Language and Skills Training

• English as a Second Language (ESL)
• computer classes
• citizenship preparation classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing

Befriending Program

• community support for survivors of torture through a network of volunteer befrienders

Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens

• orientation, information sessions, supportive counselling
• information and referral including housing, access to community resources
• employment assessment and preparation, job fairs, computer with free Internet access
• advocacy, interpretation
• English conversation classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions

Newcomer Youth Girls Program

• ​empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
• individual and group counselling with gender-based analysis positive (GBA+) approach
• educational and recreational activities

HIPPY (Home Instruction for Parents of Preschool Youngsters)

• ​home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
• empowers mothers to take active role in preparing their children for school
• builds confidence, skills, and community connections.

Newcomer Settlement Program

• volunteer recruitment and training
• outreach, advocacy
• cultural activities

Services for Victims of Domestic Violence

• crisis intervention and safety planning
• individual and family counselling for women and children
• support groups and educational workshops
• referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
• advocacy, education and information

Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger

Seniors Services

• recreational activities
• support groups for isolated Afghan senior women
• assistance accessing community resources

• all services provided by phone, online, or in-person
• LINC classes offered hybrid and in-person

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Provides settlement services to newcomers

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; transportation and child minding available

Family Literacy Program -- language and age-appropriate family reading resources through a lending library

• activities to encourage and reinforce family language learning

Enhanced Language Training (ELT) for Internationally Trained Medical Professionals

• 18 week sector-specific language training and career orientation for health care professionals
• mentoring, networking, resume and interview preparation for those with international experience within the health care sector

Job Connect Program - online portal that offers employers a platform to directly connect with and hire newcomer job seekers to Canada.

Self Employment for Newcomers Program

• supports newcomers to explore self-employment options, develop personalized road map to self-employment, and get connected to specialized supports for small business
• monthly workshops and one-on-one support to clients who are looking for self-employment opportunities or starting their own business in Canada

Language & Skills Training Program for Transportation and Supply Chain, see separate listing

Supports newcomers in building skills and experience needed to become job-ready in the transportation and supply chain sectors

• hybrid (online/in-person) language and job-specific training
• hands-on, experiential learning
• employer site visits
• job readiness and resume-building support

• services provided by phone, online or in-person; walk-ins welcome
• all workshops offered online

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Multiservice centre for newcomers

Settlement Service Centre -- assessment, information and referral, supportive counselling, community outreach, education and workshops

• support with finding housing, accessing child care, health care and other community and social services
• seasonal income tax clinic
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- (see separate entry), child care and transportation assistance available

Enhanced Language Training (ELT) for Internationally Trained Medical Professionals -- 18 week sector specific language training and career orientation for health care professionals

• individual counselling and action plan development, 100 hour volunteer placement
• mentoring, networking, resume and interview preparation
• free training in first aid, cardiopulmonary resuscitation (CPR), and Workplace Hazardous Materials Information System (WHMIS)

Settlement and Education Partnership in Toronto (SEPT) (Settlement Workers in Schools) -- services delivered in elementary and secondary schools in Scarborough during the school year, and in libraries and summer schools from July to August -- free summer programs for children and their families

Self Employment for Newcomers Program

• supports newcomers to explore self-employment options, develop personalized road map to self-employment, and get connected to specialized supports for small business
• provides monthly workshops and one-on-one support to clients who are looking for self-employment opportunities or starting their own business in Canada
• provides career action plans and guidance on the preparation of cover letters and resumés

Newcomer Settlement and Language Training (NSLT) Program

• provides career action plans and guidance on the preparation of cover letters and resumés
• clients are provided with employment support for job search and retention based on employment needs

LGBTQ+ Program

​Supports LGBTQ+ newcomers and allies as they navigate their settlement journey in Canada, offering a safe, inclusive environment where clients can access a variety of services

• workshops on topics such as employment, housing, and legal rights, as well as community outings to cultural sites and social events
• one-on-one support - personalized assistance to help clients overcome challenges, build skills, and connect to resources
• guidance on finding work, navigating housing options, and understanding rights as newcomers
• LGBTQ+ support group - confidential space where participants can connect with others, share experiences, and discuss issues relevant to the LGBTQ+ newcomer experience. Topics include cultural adjustment, mental health, relationships, and understanding LGBTQ+ rights in Canada

Youth Career Empowerment

• for newcomer youth 16-24 years living in Scarborough
• soft skills training, job search tools and career exploration

• all services provided by phone, online, or in-person
• LINC classes offered hybrid and in-person

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Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- (see separate entry), transportation assistance and childminding available

Family Literacy Program

• language and age-appropriate family reading and listening resources through a lending library
• activities to encourage and reinforce family language learning with a certified Family Literacy Worker

Language Training for Childminding and Food Handling

• supports newcomer participants with language instruction, skills development and work experience placements to become job-ready in the Food Handling or Childminding Sectors
• access to digital literacy support to build on technical skills
• device lending program for clients who qualify for the program

Call for appointment

Core Programs and Services

• settlement and immigration services - needs assessment, information sessions, assistance with applications
• employment counselling and referrals - newcomer orientation to the labour market, self-assessment and career options, resumes and cover letters, networking
• Women Aiding Women program (WAW) - assistance adjusting to Canadian society, networking, information and referrals for community resources, empowerment
• mental health and wellness -- short term counselling for newcomers dealing with mental health issues, action plan development, educational workshops
• family support and counselling
• seniors program - information sessions, recreational activities

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry, childminding available

Other Services

• translation and interpretation
• information and referral
• Commissioner of Oaths

• workplace communication courses for business and health services sectors
• courses include: Canadian workplace culture. networking, soft skills, speakinf, listening and pro

Offers English as a Second Language - participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate entry

• child care available

Eligibility screening, language skills assessment and referral to English or French language government-funded programs

• programs include Language Instruction for Newcomers to Canada (LINC)/Cours de Langue pour les Immigrants au Canada (CLIC), LINC Home Study/CLIC en ligne
• English as a Second Language (ESL) programs/French as a Second Language (FSL)
• Higher-Level Language Training (HLLT) such as Enhanced Language Training (ELT)/Cours de langue de niveau avancé (CLNA), Occupation-Specific Language Training (OSLT)/ la Formation linguistique axée sur les professions (FLAP)
• Specialized Language Training (SLT)

Full time Ontario College program that helps students for whom English is a second or additional language to build their English language and study skills

• hybrid model
• language placement assessment prior to program start required to determine starting level
• access to college resources, free tutoring, conversation circles, counselling

• centre community engagement projects
• seniors yoga
• women's English Circle
• EarlyON programming for children 0-6 years and their caregivers
• public computer access

Newcomer Centre -- provides settlement programs and services for new immigrants, refugees and newcomers LGBTQ2S+, programs and supports include:

• information and referral to community and social services
• support with finding housing, child care, registering children in school and health care
• help filling out government forms including housing and immigration sponsorship forms
• help with connecting to language classes
• workshops on financial literacy and other topics to reduce stress of adjusting to Canadian culture

Citizenship Preparation -- offers courses, tests and activities to help newcomers prepare for the citizenship test

Language Instruction for Newcomers to Canada -- provides basic language skills in English upon assessment by YMCA of Greater Toronto -- (see separate listing, online learning option)

Integrated Employment Services (IES) provides employment resources and coaching to find sustainable employment in Ontario (see separate listing)

Lead agency for Dorset Park Hub

Other services provided by partner agencies including, Reconnect Community Health Service, John Howard Society of Toronto, VHA Home HealthCare, Chinese Canadian Council, Madison Community Services, Black Youth Jobs and Dorset Park Neighbourhood Association

Settlement Services

• information and referral, orientation, needs assessment
• supportive counselling; newcomer mental health services
• assists with form filling,
• seasonal income tax clinic for families with low incomes
• employment counselling and mentorship
• workshops and tours,
• English conversation circle

LINC (Language Instruction for Newcomers to Canada) in English -- upon assessment by YMCA of Greater Toronto, see separate entry

• from Literacy to CLB 5
• full time and part time classes from Monday-Friday; evening and Saturday part time classes
• childminding and transportation assistance available

Support Services

• supports newcomers in private rental market with information and legal consultations
• senior support services and case management
• support for Canadian citizens and refugee claimants

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; childminding available

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; childminding available

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto (see separate entry), childminding and transportation assistance available, full-time or part-time classes

Settlement Services

• information and referral
• orientation, needs assessment
• supportive counselling; newcomer mental health service
• assistance in form filling
• bridging services
• employment counselling
• group information sessions; workshops and tours
• supports newcomer tenants in private rental market

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto

• LINC classes are offered from level 0 to 6

Eligibility screening, language skills assessment and referral to English or French language government-funded programs which include

• Language Instruction for Newcomers to Canada (LINC)/Cours de Langue pour les Immigrants au Canada (CLIC)
• LINC Home Study/CLIC en ligne
• English as a Second Language (ESL) programs/French as a Second Language (FSL)
• Higher-Level Language Training (HLLT) such as Enhanced Language Training (ELT)/Cours de langue de niveau avancé (CLNA), Occupation-Specific Language Training (OSLT)/ la Formation linguistique axée sur les professions (FLAP)
• Specialized Language Training (SLT)

Office open to the public 5 days a week; for more information call 416-422-2225

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Settlement Services for Immigrants and Refugees

• needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
• sponsorship of refugees
• health workshops, mental health -- support groups, counselling, crisis intervention
• heritage language classes
• skills upgrading, adult literacy classes
• seniors program for mutual support and education
• youth program offering services in settlement, counselling, skills development and social events
• Homework Club with individual assistance and group work
• citizenship test preparation classes

English as a Second Language / LINC - participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry

• day or evening classes

Community Connections Mentorship Program

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Financial Literacy Project - one month certificate course

• individual counselling and orientation sessions

Family Support and Mental Health Services - parenting sessions

• mental health -- support groups, counselling, crisis intervention
• Women's Circle
• childminding available for clients attending sessions

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry

• LINC classes are offered from level 5 to 6

Offices are open; services are offered in-person and remotely over the phone and by Zoom

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Settlement Services

• assessments and referrals
• supportive counselling for youth, families and women
• wellbeing counselling
• employment services
• youth enrichment programs
• Commissioner of Oath services
• sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry

• childminding for preschool children while parents attend classes
• classes from Literacy to Level CLB 7
• full-time and part-time classes available, in-person and remote
• blended hybrid service delivery

Seniors Service

• increases social participation and inclusion of seniors in their communities
• activities led by seniors' leadership groups brought together from the local community
• activities include physical and mental wellness sessions such as yoga, meditation, Share Your Talents, gardening, painting and community exploration trips

Community Volunteer Income Tax Program (CVITP)

• free seasonal income tax clinic for newcomers with low incomes