Toronto, ON, M1K 5J1
Office open to the public Monday-Friday 9 am-5 pm; for information, call 416-266-1777
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
English as a Second Language / LINC -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- full-time day classes and part-time evening classes
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Financial Literacy Project - one month certificate course
- individual counselling and orientation sessions
Family Support and Mental Health Services - Parenting Sessions
- mental health - support groups, counselling, crisis intervention
- Women's Circle
Food Security Program
- food package distribution to seniors, families on Mondays and Wednesdays 11 am-3 pm
Community Development
- childminding available for clients attending sessions
Toronto, ON, M1K 2N8
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON, M1H 3C3
Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens
- orientation, information sessions, supportive counselling
- information and referral including housing, access to community resources
- employment assessment and preparation, job fairs, computer with free Internet access
- advocacy, interpretation
- English conversation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions
Newcomer Youth Girls Program
- empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
- individual and group counselling with gender-based analysis positive (GBA+) approach
- educational and recreational activities
HIPPY (Home Instruction for Parents of Preschool Youngsters)
- home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
- empowers mothers to take active role in preparing their children for school
- builds confidence, skills, and community connections.
Newcomer Settlement Program
- volunteer recruitment and training
- outreach, advocacy
- cultural activities
Services for Victims of Domestic Violence
- crisis intervention and safety planning
- individual and family counselling for women and children
- support groups and educational workshops
- referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
- advocacy, education and information
Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger
Seniors Services
- recreational activities
- support groups for isolated Afghan senior women
- assistance accessing community resources
Toronto, ON, M1G 3T5
- individual, family and youth counselling
- information and referral, housing search assistance
- assistance with government forms, translation and intrepretation
- refugee settlement information and assistance
- youth outreach, volunteer opportunities
- employment consulting, assistance with resumes and interview skills, employment mentoring, employment workshops
Toronto, ON, M1P 2B8
Call for appointment
Core Programs and Services
- settlement and immigration services - needs assessment, information sessions, assistance with applications
- employment counselling and referrals - newcomer orientation to the labour market, self-assessment and career options, resumes and cover letters, networking
- Women Aiding Women program (WAW) - assistance adjusting to Canadian society, networking, information and referrals for community resources, empowerment
- mental health and wellness -- short term counselling for newcomers dealing with mental health issues, action plan development, educational workshops
- family support and counselling
- seniors program - information sessions, recreational activities
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry, childminding available
Other Services
- translation and interpretation
- information and referral
- Commissioner of Oaths
Toronto, ON, M1H 3E3
Newcomer orientation and welcoming supports to assist with settlement process, including workshops, mentorship and volunteer opportunities, mental health education and support, homework help and educational supports, and recreation and sports activities and outings
Orientation Communities
- information on mental health services, and social skills training for youth and their families
Welcoming Communities
- youth leadership and mentoring training
- homework help and educational supports to develop employment skills
- information and integration support
- workshops on topics such as communication and social skills, cross-cultural and diversity skills, and public transit navigation
Training available to service providers, youth in schools, and community agencies on various mental health and settlement topics
Toronto, ON, M1S 5G5
Trupti Hot Meal Program
Vegetarian packed meals for isolated seniors and people experiencing poverty; available every other Thursday, 12 noon-1 pm; registration required by previous Tuesday, 5 pm; contact for schedule
- available for delivery to isolated seniors in specific buildings, contact for information
- available for pick-up
- dine-in available for seniors, 12:30 pm-1 pm
International Students and Newcomers
Job search assistance, counselling and networking opportunities; mentorship program includes skills development, resources, support and guidance; settlement services for immigrants and refugees include orientation, interpretation, information and referral, and assistance completing government forms and applications
Seniors Social Drop-in Program
Social and recreation opportunities, networking events, and workshops for isolated seniors and older adults; includes games, music, dancing, access to community garden; available Thursday 1 pm-3 pm, no registration required
Tax Clinic
Participates in Community Volunteer Income Tax Program (CVITP) to provide free tax preparation assistance for people with modest income and simple tax situations; taxation years restricted to 2021 to present
Women's Program
Resources and support, including career development, counselling, skills development and networking opportunities; support for women who have experienced intimate partner violence
Toronto, ON, M1R 2Y3
Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Settlement Services
- information and referral services, housing and legal assistance
- translation and interpretation services
- counselling for students, individuals and families
- youth counselling and parenting sessions
- orientation programs
- Community Connections Mentorship Program for community support
- volunteer befriending for help adapting to the community and learning life skills
- group sessions such as wellness, English conversation classes, digital literacy
- referral services for credential assessment through World Education Services (WES)
Refugee Services
- support with attending inquiries
- assistance finding employment opportunities
- guidance with accessing social, welfare and legal services
- housing referral and assistance connecting with potential landlords
- provision of social and cultural activities
- Ontario Community Program Participation for placement of Ontario Works recipients as volunteers
Career Café - assists newcomers understand and integrate into the Canadian job market
- provides one-on-one and group sessions, both online and in-person
- offers self assessment tools,
- provides guidance in resume and cover letter writing
- assists in researching the job market and gives networking support
Access Centre for Ontario Electricity Support Program (OESP)
- introduction to OESP; eligibility information
- assistance with applications; assistance in renewing previous applications
Toronto, ON, M1L 2T3
Neighbourhood Multiservice Centre
- cross cultural focus
- employment support and partnerships
- community kitchen
- rental space for community and resident groups
- partnered programs with numerous other organizations including Toronto Public Health
Home Instruction for Parents of Preschool Youngsters (HIPPY) - in-home school readiness program for low income newcomer families
Settlement Program - formerly Immigrant Settlement and Adaptation Program
- information and referral, orientation, interpretation
- counselling, documentation, social assistance applications
- information and workshops
Women's Support Services - counselling and support groups available
Community development initiative
Hot desk space that can be booked for employment or training
Victoria Park Hub Lead Agency
Other services provided by partner agencies including, Family Service Toronto, Sesheme Foundation, East Toronto Chinese Baptist Church, Labour Education Centre and YMCA Youth Employment
Toronto, ON, M1B 3C2
- case management
- information and referrals
- form filling, interpretation and translation assistance
Toronto, ON, M4C 5M1
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
Toronto, ON, M4C 1M3
Settlement Services
- filling in forms such as Canada Child Tax Benefit, SIN, housing, passport and citizenship applications, Permanent Resident renewals
- translation and interpretation (on call only)
- information and referral for legal advice on refugee and immigration matters or for crisis intervention for domestic violence
- sessions to address gender-based discrimination, domestic abuse and violence
- resume writing, employment referral
- mentoring, placement, information; career counselling for internationally trained professionals
- food safety and security
- free English conversation and computer literacy classes for all newcomers regardless of immigration status
After School Tutoring Program (ASTP)
- free tutoring for students, Kindergarten-Grade 10
- cultural heritage events and celebrations
Senior Services
- senior support program: workshops, accompaniment to appointments, interpretation, capacity building; socio-cultural programs
- therapeutic exercise and wellbeing activities (on Zoom)
- seniors and intergenerational drop-in, art and crafts, and adult day sessions
- weekly peer support and engagement sessions
Youth Programs
- Youth Engagement Program, leadership and volunteering
- Youth Eliminates Smoking (YES) program to promote healthy living
- inter-generational project to minimize the gap between seniors and youth through social events
- weekly safe space drop-ins
- summer sports in August (weekends) at Dentonia Park - check Facebook in July to get updates and participate
- weekly youth mental health and wellness sessions
- weekly youth drop-in and recreational sessions
Women and Girls Program
- Racialized immigrant women in Toronto East (RISE) for economic security and prosperity
- counselling, support and referrals for women experiencing gender based violence
- capacity development training and workshops
Referral Services for Counselling
- referrals for legal support, family and mental health counselling
Research and Evaluation
- program and project evaluation, action research, publication in peer reviewed journals, joint collaboration with various educational institutes and agencies
- for more information and collaboration, contact Nasima Akter, PhD and Qazi Shafayetul Islam
Toronto, ON, M3C 3N6
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON, M2J 4Y4
Social services
- assessment, information and referral to community and social services
- help filling out government forms
- referral to health care services
- interpretation
Newcomers orientation and adaptation
- information and referral
- supportive family counselling, short-term counselling to clients who encounter difficulties in adjusting to life in Canada
- referrals to employment counselling, help in establishing social and professional networks
Community support
- coordinates volunteer visitation to seniors' homes and provides Armenian meals, emotional support, pastoral services and organizes Armenian cultural events
- organizes community events such as food and clothes drives
Toronto, ON, M3C 1Z5
Culturally sensitive counselling and social services
- information, referrals
- interpretation
- advocacy on behalf of individuals and community
- support group for parents of children who are neurodiverse
- support group for single mothers
- friendly visiting for seniors
- seminars, workshops, craft club, online yoga, singing club
Toronto, ON, M1T 3T4
Violence Against Women (VAW) Program
- counselling for women in an abusive relationship and for children who witness acts of violence
- safety planning for protection while in transition
- crisis intervention, advocacy, and legal referrals
- interpretation, information and referral
- assistance for stress and depression related to separation from the familial surroundings, lack of adequate finances, physical and mental health issues, and support services and housing assistance within the Greek community
- counselling to develop the life skills of self-confidence and courage, parenting guidance, encouragement for further education
- referral to counselling groups for abusive men
- preventive community education, and public awareness as to the social and criminal consequences of domestic violence
Newcomers -- referrals for housing, employment, language training and settlement
Division of Greek Orthodox Archdiocese of Canada
Toronto, ON, M3C 1T2
Office open to the public 5 days a week; for more information call 416-422-2225
___________________________________________________________________
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
English as a Second Language / LINC - participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- day or evening classes
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Financial Literacy Project - one month certificate course
- individual counselling and orientation sessions
Family Support and Mental Health Services - parenting sessions
- mental health -- support groups, counselling, crisis intervention
- Women's Circle
- childminding available for clients attending sessions
Toronto, ON, M3C 1T5
- certified translations
- interpreter training
- language testing
- language consulting
- social enterprise
Toronto, ON, M2J 1P9
All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 416-588-3585
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
Employment Related Services - for new immigrants and Convention refugees, legally entitled to work in Canada
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Women's Catering Group, Afghan Sewing Circle, media and overseas projects
Toronto, ON, M1X 1L9
- information and referrals, and settlement services
- supportive counselling
- employment and job search assistance
- legal information, assistance applying for benefits, and year round tax clinic
- youth tutoring and homework club, student mentoring programs
- senior community involvement programs
- interpretation service for Tamil community, including accompaniment to appointments
- health education, community outreach
- social and recreation events and activities
Toronto, ON, M4H 1C3
All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 647-438-8145
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
Employment Related Services - for new immigrants and Convention refugees, legally entitled to work in Canada
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Sewing Circle
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- supportive counselling
- information and referral
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
Toronto, ON, M4H 1C3
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
Toronto, ON, M4H 1H1
- educational, cultural and heritage language programs in Greek
- social services
- information and referral, orientation, assistance with form filling, employment information
- escort and interpretation services for senior or hospitalized members
- workshops and seminars on Canadian society and culture
- traditional dance classes
Toronto, ON, M2J 2Z1
Women's Support Services -- counselling and support groups for assaulted women, workshops
LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, child minding provided -- see separate entry
ESL/introduction to computers
Community Development and Engagement Programs
- conversational English
- computer training for seniors
- recreation and fitness

