Searching for Counselling For People Experiencing Abuse

• conversational English
• computer training for seniors
• recreation and fitness

• Prenatal Program

Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Domestic Violence Services

• counselling and referral for victims of family violence
• outreach and community education

Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education

Mental Health Counselling and Support

• confidential assessment, counselling, crisis intervention and support services
• individual, family and group counselling, and mutual support groups
• service coordination and referral to treatment
• contact for information on available languages

Settlement Services

• ​needs assessment
• orientation
• supportive counselling
• interpretation and translation services
• employment counselling and computer training
• peer support groups
• referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
• assistance with documentation and completing applications

Children, Youth, and Parent Programs

• specialized settlement services for children and their families to deal with trauma and restore family functioning
• homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
• workshops such as job interview skills, employment training, driver education, health and sexual health, education options
• parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
• assistance accessing free or affordable community programs

Language and Skills Training

• English as a Second Language (ESL)
• computer classes
• citizenship preparation classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing

Befriending Program

• community support for survivors of torture through a network of volunteer befrienders

• counselling for women in an abusive relationship and for children who witness acts of violence
• safety planning for protection while in transition
• crisis intervention, advocacy, and legal referrals
• interpretation, information and referral
• assistance for stress and depression related to separation from the familial surroundings, lack of adequate finances, physical and mental health issues, and support services and housing assistance within the Greek community
• counselling to develop the life skills of self-confidence and courage, parenting guidance, encouragement for further education
• referral to counselling groups for abusive men
• preventive community education, and public awareness as to the social and criminal consequences of domestic violence

Linguistically and culturally sensitive counselling and settlement services for individuals and families

Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy

• for trauma, abuse, violence against women, offenders, bereavement, problem gambling; crisis intervention; referrals to community partners as necessary
• family programs, including parenting and family life education, and youth counselling and leadership development

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict

• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
• group counselling in Cantonese, Mandarin and Vietnamese

Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation

• information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training

Disabilities and Special Needs Program

Rehabilitation for skills involving speech and language, mobility, emotional and behavioural control

• 1-on-1 and groups; in person and virtual
• support provided for subsidy applications

Violence Against Women, Housing and Transitional Support Program

​Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children

• community services information on issues such as housing, legal, financial, health care, immigration, children's services
• settlement support including assistance setting up safety plan, ongoing counselling and support

Satellite offices by appointment only in Toronto, Markham, Unionville, and Mississauga

• faxing/printing/photocopying/scanning
• public-access computers
• community bulletin board and job board display

• one-on-one needs assessment and plan
• information and referrals services
• orientation to life in Canada
• information on:
  • Language Instruction for Newcomers to Canada (LINC)
  • health care system and health benefits (Trillium Drug program, Healthy Smiles)
  • education system
  • housing services (Ontario Electricity Support Act)
  • financial services and the banking system
  • transportation system in Canada
  • family services programs (Youth and EarlyON)
  • employment related services
• citizenship preparation classes for the Citizenship Test
• orientation to Ontario workshop series
• assistance with immigration related forms
• volunteer opportunities

• assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
• 
  
• Ontario Electricity Support Program -- assistance with applications
• LEAP (Low Income Energy Assistance Program): LEAP 416-924-2543 ext 1
• Toronto Rent Bank Access Centre and Emergency Energy Fund Call Centre: 416-397-7368

• The Integrated Services for Seniors (ISFS) program
• The Personal Support Services (PSS) for Low Acuity Home Care program

• counselling and crisis intervention, needs assessment and referral
• transitional support
• support groups for victims and survivors

• Chiropody (Foot Care)
• Don Mills Diabetes Education Program
• Health Promotion
• Primary Health Care
• Social Services
• South Asian Diabetes Prevention Program
• Toronto - Overlea Blvd - Infant & Toddler Feeding Support Group

Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education

Mental Health Counselling and Support

• confidential assessment, counselling, crisis intervention and support services
• individual, family and group counselling, and mutual support groups
• service coordination and referral to treatment
• contact for information on available languages

Settlement Services

• ​needs assessment
• orientation
• supportive counselling
• interpretation and translation services
• employment counselling and computer training
• peer support groups
• referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
• assistance with documentation and completing applications

Children, Youth, and Parent Programs

• specialized settlement services for children and their families to deal with trauma and restore family functioning
• homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
• workshops such as job interview skills, employment training, driver education, health and sexual health, education options
• parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
• assistance accessing free or affordable community programs

Language and Skills Training

• English as a Second Language (ESL)
• computer classes
• citizenship preparation classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing

Befriending Program

• community support for survivors of torture through a network of volunteer befrienders

• faxing/printing/photocopying/scanning
• public-access computers
• community bulletin board and job board display

• one-on-one needs assessment and plan
• information and referrals services
• orientation to life in Canada
• information on:
  • Language Instruction for Newcomers to Canada (LINC)
  • health care system and health benefits (Trillium Drug program, Healthy Smiles)
  • education system
  • housing services (Ontario Electricity Support Act)
  • financial services and the banking system
  • transportation system in Canada
  • family services programs (Youth and EarlyON)
  • employment related services
• citizenship preparation classes for the Citizenship Test
• orientation to Ontario workshop series
• assistance with immigration related forms
• volunteer opportunities

• Language Instruction for Newcomers to Canada (LINC) program
• Care for Newcomer Children (CNC)

• counselling and crisis intervention, needs assessment and referral
• transitional support
• support groups for victims and survivors

Confidential credit counselling provider

Services include:

• Assessment of income and expenses
• Money management advice
• Credit Counselling
• Budgeting assistance
• Debt consolidation program
• Debt management program
• Advocacy
• Public education, in-house or out in the community

Multifunction center offering community programs

DIVI (De l'immigration vers l'intégration)

• Needs assessment, help in building individual learning and confidence
• supports integration and civic engagement
• for francophone women

Call for information or email [email protected]

Child witness program

• family support for women and their children 5-18 years
• strategy and skill building for women survivors of domestic violence
• group counselling and social intervention
• for francophone women victims of domestic violence

Multi-service agency

Meals on Wheels and Kosher Meals on Wheels
Bulk delivery once per week or once per two weeks of frozen meals (as well as meal replacements, sandwiches and soup packs if applicable/available)

Exercise and Falls Prevention Classes
Free group classes to increase mobility, relieve pain and reduce the risk of falls by building strength and improving balance

• virtual and in-person
  
• provided by fitness professionals
  

Home Support Services
Includes caregiver support/respite care, companionship, homemaking, housekeeping, personal care, supportive housing services, palliative care

Adult Day Program (see separate entry)

Transportation
Ride-share transportation (iRIDE Plus) for older adults and people with mobility issues, provided by special trained drivers to medical appointments and other outings

Elder Abuse (Vulnerable Populations) Prevention Program
For individuals 55 years and older who are experiencing or have experienced abuse

• includes individual and group counselling

Holocaust Survivor Services

Services for Holocaust Survivors with oversight from specially trained staff

• case management
• personal support and homemaking
• transportation
• Kosher Meals on Wheels,
• referral to other community agencies
• counselling & support
• Adult Day Programs
• socialization programs

Social Work Services

​Includes information and referral, counselling, case management, support groups, workshops

• free

Social Activities & Groups

Free activities and programs for seniors to socialize and learn together

• virtual and in-person
• available in English and Russian

Volunteer Services

​Includes friendly visiting, security checks and telephone reassurance

• inter-generational programs
• volunteer hospice program

Wellness and Mental Health

• individual counselling and support services for youth and adults
• family counselling
• Women Empowering Women - group for women 18 years and older to share information, learn, raise awareness of issues and interact
• free and confidential counselling abused for women and their children
• free transitional and housing support to abused women and their children

Enhanced Youth Outreach Worker (EYOW)

• one-on-one clinical counselling for high-risk Black youth age 12-25 years and their families to prevent youth from further risk/violence
• works with youth to develop/enhance their identity, culture and sense of belonging

SNAP BACK (Stop Now And Plan): supports Black, African and Caribbean children, ages 6-11 years, who have behaviours that could result in conflict at home, school or in the community

START For Life (Success Through Aggression Replacement Training)

• life skills development program for individuals 18 years and older
• enhances social skills needed for good interpersonal communication, anger control and decisionmaking
• includes discussions, role modeling and demonstrations

Together We Can Youth Mentorship Program: gives adult support/guidance to Black, African and Caribbean children and youth, 9-25 years, to make healthy and safe life choices, increase resiliency and make progress toward goals through culturally relevant mentorship

Education

• online and in-person tutoring for grades 1-12, in Math, English, science
• in-person coding workshop for grades 4-8: introduces students to computer programming languages
• in-person STEM (Science Technology, Engineering and Math) program: STEM-related project work
• Reading Partnership: free 10 week online (Zoom) play-based program that guides parents through the process of teaching their children, 4-6 years, to read

Summer Youth Leadership Program: helps youth, 13-16 years, develop leadership skills through character building workshops

SteelPan/Steelpan Lessons: for anyone ages 9-65 years who wishes to learn; beginner, intermediate and advanced lessons available

Employment Centre, see separate listing

Child Care Centres, see separate listings

• Individuals who are seeking trauma therapy for sexual assault, childhood sexual abuse, and domestic violence

• assess and address bereavement needs of people and families so that a holistic program is provided in response to the physical, emotional, mental, social and spiritual needs of all faiths, cultures, beliefs and backgrounds
• non clinical and clinical one-on-one bereavement support
• provide peer-led, mutual support bereavement groups
• promoting awareness of subjects related to grief and bereavement

General Service Provision

• all services and programs require an appointment
• services available in-person, online or by phone/email during office hours
• operating on a hybrid model, offering both online and in-person services; for more information; check organisation's website

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Settlement Services

• one-on-one orientation and workshops on a variety of settlement topics
• assistance with form filling
• interpretation and translation
• citizenship preparation support
• referrals to community services

Family Services

• individual and family counselling
• safety and transition planning for individuals experiencing domestic violence
• transitional housing support program
• referrals to community services and legal information
• educational workshops and self-help groups

Employment Services

• one-on-one employment counselling,
• resume support (clinics) and interview skills coaching
• referrals to career training and networking opportunities
• employment workshops and job fairs
• entrepreneurship training

Health Services

• educational seminars and information sessions
• referrals to community health providers

Social Services

• assistance accessing social assistance and other support services
• recreational and educational programs to reduce social isolation
• translation and interpretation services
• seasonal free income tax clinic

Consumers can access the following services for free

• access and/or obtain a copy of their credit report (personal credit history, credit check, credit score)
• update information or add an explanatory statement to their credit report
• file a dispute regarding inaccurate or incomplete information on their credit report
• online credit and ID education on the following topics
  • fraud and identity theft
  • cybersecurity
  • credit scores and credit reports
  • debt management
  • personal financial planning

Interdisciplinary coordination of services for child abuse victims and child abuse investigations including

• assessment, support and intervention for child abuse victims and their families
• research, consultation, training and education on child abuse prevention, recognition, intervention, trauma

In partnership with Children's Aid Society of Toronto, Catholic Children's Aid Society of Toronto, Native Child and Family Services of Toronto, Jewish Family and Child, Toronto Police Service, Radius Child and Youth Services, and Hospital for Sick Children Suspected Child Abuse and Neglect Program (see separate listings)

Child Abuse Protocol
Establishes guidelines for coordinated investigations, prosecutions and case management of child abuse cases

Assessment Directed Therapy
Individual trauma assessments for children 4-17 years who have been abused or have experienced trauma due to violence; includes

• child-focused, family-centred, strength-based therapy
• adolescent and parent/caregiver support groups
• facilitation of interagency responses

Child Victim Witness Support
Individual court preparation and support for witnesses 3-17 years and supporting adults prior to criminal court proceedings

Boost Accredited Reliable K9s (BARK) program available to children and youth requiring additional support while accessing CVWS program in Toronto and Peterborough

Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens

• orientation, information sessions, supportive counselling
• information and referral including housing, access to community resources
• employment assessment and preparation, job fairs, computer with free Internet access
• advocacy, interpretation
• English conversation classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions

Newcomer Youth Girls Program

• ​empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
• individual and group counselling with gender-based analysis positive (GBA+) approach
• educational and recreational activities

HIPPY (Home Instruction for Parents of Preschool Youngsters)

• ​home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
• empowers mothers to take active role in preparing their children for school
• builds confidence, skills, and community connections.

Newcomer Settlement Program

• volunteer recruitment and training
• outreach, advocacy
• cultural activities

Services for Victims of Domestic Violence

• crisis intervention and safety planning
• individual and family counselling for women and children
• support groups and educational workshops
• referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
• advocacy, education and information

Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger

Seniors Services

• recreational activities
• support groups for isolated Afghan senior women
• assistance accessing community resources

Support services for marginalized women, including counselling, information and referral, and mentoring

• trauma-informed, asset-based, solution-focused counselling
  
• individualized access to trained volunteer mentors and tutors for up to 1 year
• educational webinars and workshops on topics such as healthy relationships, anger, self-esteem, economic security, family law, life skills, leadership development, systems navigation
• information brochures on resources, safety planning, for specific groups, including online resources

Building Strong Futures (BSF)

• young women's outreach program for youth 15-19 years, at schools and community organizations in Scarborough
• workshops, leadership development
• addresses issues such as healthy relationships, career planning and mental health

Expanding the Reach (ETR)

• outreach program for women with disabilities
• workshops on issues such as self esteem, assertiveness, healthy boundaries and relationships, and economic security
• leadership development opportunities

Supporting Aging Sisters in Scarborough (SASS)

• outreach program for senior women 55-80
• workshops and webinars on topics identified by senior women
  • digital literacy, reimagining aging, finding your voice, housing, healthy relationships
• supports for caregivers and family

• community health centre
• diabetes education (nurses, dieticians, social worker, chiropody)
• health promotion programs
• chiropody
• sexual assault and domestic violence
• meals on wheels program
• volunteer services

• Active Living Centre
• Adult Day Centre Program
• Assisted Living
• Children and Youth Health/ Wellness Programs
• Community Diabetes Education Program
• Community Health Centre
• Congregate Dining/Social Dining
• Early ON Child and Family Centre
• Food Bank
• Friendly Visiting
• Hepatitis C Clinic
• Home Help and Respite Programs
• Home Maintenance
• Interprofessional Primary Care Team
• Lawrence East Partnership Program
• Meals on Wheels
• Scarborough Furniture Bank
• Sexual Assault and Domestic Violence Care Centre
• Toronto - 4175 Lawrence Ave E - Assisted Living
• Transportation

• physical exams
• cervical cancer screening (HPV testing)
• immunization for children and adults
• assessment and treatment of acute and episodic illnesses
• management and self-management of chronic diseases
• pre and post-natal care
• triage service for urgent client medical conditions
• chiropody services
• therapeutic counselling one-on-one or with family
• health education - healthy lifestyle and diabetes management
• information, advocacy, service referral and practical support

Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse

• liaison with diverse communities
• confidential and anonymous

Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511