Toronto, ON, M1W 3Y3
Settlement and Adaptation Services
- information and referral, orientation, housing referrals
- one to one gambling counselling and workshops
- translation and interpretation
- documentation, form filling
- outreach, social development program, educational workshops
- career mentoring
- employment counselling, resume preparation, job search techniques
- assistance obtaining certification of education and/or trade documents
Toronto, ON, M1W 3Y1
Assists newcomers to adapt to life in Canada
Settlement Services
- orientation and cultural transition counselling services
- information and referral
- translation and interpretation - on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, seniors' benefits, recreation
- free annual income tax clinic for newcomers and seniors with low incomes
- free commissioner of oath services for select documents; call to inquire
- free credential assessments through World Education Services (WES) for Permanent Residents and Convention Refugees educated from Afghanistan, Eritrea, Iraq, Palestine, Sudan, Syria, Türkiye, Ukraine, and Venezuela
Language and Skills Training
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA -- see separate entry, part-time and evening classes
Community Connections
- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
Newcomer Seniors Group
- community information sessions
- social activities
The Wellness Oasis
- short-term individual counselling for Convention refugees and landed immigrants
- wellness sessions on mental and physical health
Community Engagement and Volunteering
- professional and personal skills development through orientations and trainings
- opportunities to expand social and professional networks
- obtain community service hours for Ontario secondary diploma requirement
Youth Employment Services
- employment support services to youth 15-30 years facing barriers such as language, culture, accessibility, mental health and/or other challenges
- financial assistance to help eligible youth with expenses such as travel, Internet, mobile devices and/or emergency aid
- free recruitment services for employers across a range of industries including job description writing, job postings, pre-screening of candidates
- wage subsidies of up to $10/hour over the job placement term
Toronto, ON, M1W 2P3
Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy
- for trauma, abuse, violence against women, offenders, bereavement, problem gambling; crisis intervention; referrals to community partners as necessary
- family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation
- information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Disabilities and Special Needs Program
Rehabilitation for skills involving speech and language, mobility, emotional and behavioural control
- 1-on-1 and groups; in person and virtual
- support provided for subsidy applications
Violence Against Women, Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
Satellite offices by appointment only in Toronto, Markham, Unionville, and Mississauga
Toronto, ON, M1S 3T9
Settlement services
- information and referral - identification, legal aid, housing
- health and welfare programs - seniors group
- Arabic language classes
Halal Food Bank - Temporarily unavailable until further notice
Also runs
- NAMF Academy, kindergarten-grade 8
- summer camp
- prayer services
Toronto, ON, M2J 2X5
Full and part time diploma, certificate and degree programs
- programs for internationally trained professionals
- continuing education
- distance learning
- employment services
- multiple campuses located in the Greater Toronto Area
Toronto, ON, M2J 2X5
Workplace communication courses
- students practice dialogue and communication tasks commonly performed on the job, in their field, sector and occupation
- offered part-time, twice a week evenings
- currently delivered remotely
- funded by Immigration, Refugees and Citizenship Canada
Toronto, ON, M2J 4P8
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
Toronto, ON, M2J 4P8
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Bridge to Cloud - Computing and Big Data
- program is for internationally trained professionals and focuses on cloud computing and big data industry trend
Toronto, ON, M1S 3T9
Employment Services
- career service centre
- career advancement counselling
- resume writing, job search workshops, job matching, job placement
- networking events and mentorship
Education Programs
- academic counselling
- leadership development
- credentials recognition and licensure assistance
- anti-racism webinars
- Toastmasters' Club
Pre-apprenticeship and Ontario Bridge Training Programs
- Gateway programs
- pre-apprenticehip programs for electricians and plumbers
- bridge training program for internationally trained accounting and finance professionals to obtain a Certified General Accountant (CGA) designation
Toronto, ON, M1S 5H6
- drop-in and group services have resumed
- appointment preferred
- masking is not mandatory but suggested for all visitors
- people who have symptoms of illness are urged to wear masks or access services online
Support Enhance Access Services Centre (SEAS)
Family Services - individual and family counselling
Neighbourhood Support Services - community engagement activities and settlement services such as filling applications for social benefits, affordable housing and government documents; supportive counselling
Youth Programs - volunteering and summer programs
Seniors Services - social and recreational programs
Toronto, ON, M2J 1P9
All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 416-588-3585
Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health - support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
Employment Related Services - for new immigrants and Convention refugees, legally entitled to work in Canada
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Women's Catering Group, Afghan Sewing Circle, media and overseas projects
Markham, ON, L3R 1K9
Assists newcomers to adapt to life in Canada
Settlement Services
- orientation and cultural transition counselling services
- information and referral
- translation and interpretation - on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation
- free annual income tax clinic for newcomers and seniors with low incomes
- free commissioner of oaths services for select documents; call to inquire
- free credential assessments through World Education Services (WES) for permanent residents and Convention refugees educated from Afghanistan, Eritrea, Iraq, Palestine, Sudan, Syria, Türkiye, Ukraine, and Venezuela
Community Connections
- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
Language and Skills Training
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -see separate entry, childminding for eligible attendees, full-time, part-time and evening classes
Community Services
- programs for youth, seniors, and women
- recreation activities, workshops and seminars, volunteer training program, and heritage program for children
The Wellness Oasis
- short-term individual counselling for Convention refugees and landed immigrants
- wellness sessions on mental and physical health
Community Engagement and Volunteering
- professional and personal skills development through orientations and trainings
- opportunities to expand social and professional networks
- obtain community service hours for Ontario secondary diploma requirement
Youth Employment Services
- employment support services to youth 15-30 years facing barriers such as language, culture, accessibility, mental health and/or other challenges
- financial assistance to help eligible youth with expenses such as travel, Internet, mobile devices and/or emergency aid
- free recruitment services for employers across a range of industries including job description writing, job postings, pre-screening of candidates
- wage subsidies of up to $10/hour over the job placement term
Toronto, ON, M2J 4T6
Youth Employment Services
- internships
- summer jobs
- job skills workshops including resumes and interviewing skills
- builds awareness of available resources
- social well-being and mental health support
- outreach and cultural activities
- indoor stage events
- outdoor activities: performances, entertainment, speakers, music, food,
- social celebrations
- adult and youth volunteer opportunities
Toronto, ON, M2J 4Y4
Social services
- assessment, information and referral to community and social services
- help filling out government forms
- referral to health care services
- interpretation
Newcomers orientation and adaptation
- information and referral
- supportive family counselling, short-term counselling to clients who encounter difficulties in adjusting to life in Canada
- referrals to employment counselling, help in establishing social and professional networks
Community support
- coordinates volunteer visitation to seniors' homes and provides Armenian meals, emotional support, pastoral services and organizes Armenian cultural events
- organizes community events such as food and clothes drives
Toronto, ON, M1V 0B8
Offices are open; services are offered in-person and remotely over the phone and by Zoom
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Settlement Services
- assessments and referrals
- supportive counselling for youth, families and women
- wellbeing counselling
- employment services
- youth enrichment programs
- Commissioner of Oath services
- sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry
- childminding for preschool children while parents attend classes
- classes from Literacy to Level CLB 7
- full-time and part-time classes available, in-person and remote
- blended hybrid service delivery
Seniors Service
- increases social participation and inclusion of seniors in their communities
- activities led by seniors' leadership groups brought together from the local community
- activities include physical and mental wellness sessions such as yoga, meditation, Share Your Talents, gardening, painting and community exploration trips
Community Volunteer Income Tax Program (CVITP)
- free seasonal income tax clinic for newcomers with low incomes
Toronto, ON, M1V 0B8
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests, and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
All services at this site can be tailored to meet the needs of immigrants/newcomers
Toronto, ON, M2J 0A5
Settlement Service
- information and referral, orientation, needs assessment
- supportive counselling
- assists with form filling
- workshops and tours
Toronto, ON, M2J 0A5
- settlement services for newcomers
- information and referral
- support groups
- mental health counselling
- English conversation class
- seniors program
- workshops on mental health, wellness or health, employment and entrepreneurship, recreation or personal development
- fitness programs (yoga, zumba)
- book/literacy club
- art class
- cultural events
- employment workshops
- children's classes
Toronto, ON, M2J 2Z1
Women's Support Services -- counselling and support groups for assaulted women, workshops
LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, child minding provided -- see separate entry
ESL/introduction to computers
Community Development and Engagement Programs
- conversational English
- computer training for seniors
- recreation and fitness
Markham, ON, L3R 3K7
Inclusive community centre that offers a selection of social, educational and recreational services
Community Services
- food bank, see separate entry
- settlement
- scholarships and bursaries
- tax clinic
- thrift store
- prayer room
Health Services - community health service providing holistic care to individual of different backgrounds and faith
- counselling services
- medical consultation
- massage therapy
- behavioural consulting services for Autism Spectrum Disorder or other developmental disabilities
- dental hygiene services
Children's Programs (0-13 years)
- language learning; arts and crafts
- fitness and sports
Youth Programs and Services (14-18 years) - programs for youth to explore life through engagement and empowerment in the Centre's multi-ethnic community.
- 40 Hours and Beyond (high school volunteering program);
- Community Nights Drop In Program
- free tutoring for high school students (grades 9-12)
- literacy and education programs; music and arts
- fitness and sports
Young Adult Programs and Services (19-29 years): programs to help young adults to build community and tap into resources for personal growth
- career pathways
- English conversation
- social programs
Older Adult Services (55 years and older): opportunities for community and lifelong learning
- wellness courses
- art and literacy programs
- support groups
Space105: inclusive platform for creativity, understanding and engagement with diverse cultural practices and traditions, including stage performances, with cafe that fosters connections
Other Services
- fitness, sports, arts and educational opportunities for all ages
- volunteer opportunities
- facility rental
Toronto, ON, M2H 2S7
Family Services
- intimate partner violence crisis management
- transitional housing support program
- individual and family counselling; mutual support groups
- family life education; parent and child drop-in
- women's gathering; recreational programs
Neighbourhood Support Services
- supportive counselling; information and referral
- form filling including welfare and social housing applications
- support network
- interpretation; newcomer orientation
Older Adult Services
- senior drop in
- educational workshops; interest groups
- basic technology training
- volunteering
Youth Programs
- youth employment
- life skills and leadership training
- recreational activities
Community Development
- networking and partnership
- volunteer recruitment and training
- social justice and equity; advocacy
- community outreach; community safety collaboration
- cultural and festival celebrations
Toronto, ON, M1T 3V3
Settlement Services
- information and referral, orientation, needs assessment
- supportive counselling; newcomer mental health services
- assists with form filling,
- seasonal income tax clinic for families with low incomes
- employment counselling and mentorship
- workshops and tours,
- English conversation circle
LINC (Language Instruction for Newcomers to Canada) in English -- upon assessment by YMCA of Greater Toronto, see separate entry
- from Literacy to CLB 5
- full time and part time classes from Monday-Friday; evening and Saturday part time classes
- childminding and transportation assistance available
Support Services
- supports newcomers in private rental market with information and legal consultations
- senior support services and case management
- support for Canadian citizens and refugee claimants
Markham, ON, L3R 7P2
Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada
Provides a one-stop service to guide and support immigrants and newcomers with
- settlement services
- services for women, seniors, children and youth
LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry
- child care, Care for Newcomer Children (CNW) for eligible participants
- for children 6 months-6 years, in-person, Mon-Fri
Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:
- accounting and finance
- teaching and education
- health care
- information technology (IT)
English as a Second Language - adult English for life and work in Canada
Employment Supports
- pre-employment workshops, information on accreditation and qualifications (AQIS)
- SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
- individual action plan with one to one coaching
- job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
Markham, ON, L3R 7P2
Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada
Provides a one-stop service to guide and support immigrants and newcomers with
- settlement services
- services for women, seniors, children and youth
LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry
- child care, Care for Newcomer Children (CNW) for eligible participants
- for children 6 months-6 years, in-person, Mon-Fri
Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:
- accounting and finance
- teaching and education
- health care
- information technology (IT)
English as a Second Language - adult English for life and work in Canada
Employment Supports
- pre-employment workshops, information on accreditation and qualifications (AQIS)
- SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
- individual action plan with one to one coaching
- job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
Toronto, ON, M1S 5G5
Trupti Hot Meal Program
Vegetarian packed meals for isolated seniors and people experiencing poverty; available every other Thursday, 12 noon-1 pm; registration required by previous Tuesday, 5 pm; contact for schedule
- available for delivery to isolated seniors in specific buildings, contact for information
- available for pick-up
- dine-in available for seniors, 12:30 pm-1 pm
International Students and Newcomers
Job search assistance, counselling and networking opportunities; mentorship program includes skills development, resources, support and guidance; settlement services for immigrants and refugees include orientation, interpretation, information and referral, and assistance completing government forms and applications
Seniors Social Drop-in Program
Social and recreation opportunities, networking events, and workshops for isolated seniors and older adults; includes games, music, dancing, access to community garden; available Thursday 1 pm-3 pm, no registration required
Tax Clinic
Participates in Community Volunteer Income Tax Program (CVITP) to provide free tax preparation assistance for people with modest income and simple tax situations; taxation years restricted to 2021 to present
Women's Program
Resources and support, including career development, counselling, skills development and networking opportunities; support for women who have experienced intimate partner violence
