Searching for Newcomer Employment Programs

• information and referral, orientation, housing referrals
• one to one gambling counselling and workshops
• translation and interpretation
• documentation, form filling
• outreach, social development program, educational workshops
• career mentoring

• employment counselling, resume preparation, job search techniques
• assistance obtaining certification of education and/or trade documents

Linguistically and culturally sensitive counselling and settlement services for individuals and families

Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy

• for trauma, abuse, violence against women, offenders, bereavement, problem gambling; crisis intervention; referrals to community partners as necessary
• family programs, including parenting and family life education, and youth counselling and leadership development

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict

• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
• group counselling in Cantonese, Mandarin and Vietnamese

Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation

• information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training

Disabilities and Special Needs Program

Rehabilitation for skills involving speech and language, mobility, emotional and behavioural control

• 1-on-1 and groups; in person and virtual
• support provided for subsidy applications

Violence Against Women, Housing and Transitional Support Program

​Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children

• community services information on issues such as housing, legal, financial, health care, immigration, children's services
• settlement support including assistance setting up safety plan, ongoing counselling and support

Satellite offices by appointment only in Toronto, Markham, Unionville, and Mississauga

Full and part time diploma, certificate and degree programs

• programs for internationally trained professionals
• continuing education
• distance learning
• employment services
• multiple campuses located in the Greater Toronto Area

Workplace communication courses

• students practice dialogue and communication tasks commonly performed on the job, in their field, sector and occupation
• offered part-time, twice a week evenings
• currently delivered remotely
• funded by Immigration, Refugees and Citizenship Canada

Services to help and support immigrants begin their new lives in Canada

Settlement Information and Referral

• information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
• settlement information sessions in various locations
• monthly webinars
• guest speaker series
• Newcomer Network
• access to computers, fax, photocopiers, and phone; computer area
• settlement resource library
• English conversation circle

Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario

• regulated occupation (for example, nursing, engineering, etc.)
• non-regulated occupation currently in demand, such as information technology, financial services

Bridge to Cloud - Computing and Big Data

• ​program is for internationally trained professionals and focuses on cloud computing and big data industry trend

Employment Services

• career service centre
• career advancement counselling
• resume writing, job search workshops, job matching, job placement
• networking events and mentorship

Education Programs

• academic counselling
• leadership development
• credentials recognition and licensure assistance
• anti-racism webinars
• Toastmasters' Club

Pre-apprenticeship and Ontario Bridge Training Programs

• Gateway programs
• pre-apprenticehip programs for electricians and plumbers
• bridge training program for internationally trained accounting and finance professionals to obtain a Certified General Accountant (CGA) designation

All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 416-588-3585

Settlement Services for Immigrants and Refugees

• needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
• sponsorship of refugees
• health workshops, mental health - support groups, counselling, crisis intervention
• heritage language classes
• skills upgrading, adult literacy classes
• seniors program for mutual support and education
• youth program offering services in settlement, counselling, skills development and social events

Employment Related Services - for new immigrants and Convention refugees, legally entitled to work in Canada

• 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
• extensive individual assistance

Community Connections Mentorship Program

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Community Development

• Afghan Women's Catering Group, Afghan Sewing Circle, media and overseas projects

Social services

• assessment, information and referral to community and social services
• help filling out government forms
• referral to health care services
• interpretation

Newcomers orientation and adaptation

• information and referral
• supportive family counselling, short-term counselling to clients who encounter difficulties in adjusting to life in Canada
• referrals to employment counselling, help in establishing social and professional networks

Community support

• coordinates volunteer visitation to seniors' homes and provides Armenian meals, emotional support, pastoral services and organizes Armenian cultural events
• organizes community events such as food and clothes drives

Employment resources and coaching to find sustainable employment in Ontario

• assessment of skills, interests, and abilities
• job search strategies and support, including resume development and interview preparation
• information about careers and occupations, local labour market, employment opportunities
• help in maintaining employment
• information and referral to other employment and community services

All services at this site can be tailored to meet the needs of immigrants/newcomers

Family Services​

• intimate partner violence crisis management
• transitional housing support program
• individual and family counselling; mutual support groups
• ​family life education; parent and child drop-in
• women's gathering; recreational programs

Neighbourhood Support Services​

• supportive counselling; information and referral
• form filling including welfare and social housing applications
• support network
• interpretation; newcomer orientation

Older Adult Services

• senior drop in
• educational workshops; interest groups
• basic technology training
• volunteering

Youth Programs

• youth employment
• life skills and leadership training
• recreational activities

Community Development

• networking and partnership
• volunteer recruitment and training
• social justice and equity; advocacy
• community outreach; community safety collaboration
• cultural and festival celebrations

Settlement Services

• information and referral, orientation, needs assessment
• supportive counselling; newcomer mental health services
• assists with form filling,
• seasonal income tax clinic for families with low incomes
• employment counselling and mentorship
• workshops and tours,
• English conversation circle

LINC (Language Instruction for Newcomers to Canada) in English -- upon assessment by YMCA of Greater Toronto, see separate entry

• from Literacy to CLB 5
• full time and part time classes from Monday-Friday; evening and Saturday part time classes
• childminding and transportation assistance available

Support Services

• supports newcomers in private rental market with information and legal consultations
• senior support services and case management
• support for Canadian citizens and refugee claimants

Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada

Provides a one-stop service to guide and support immigrants and newcomers with

• settlement services
• services for women, seniors, children and youth

LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry

• child care, Care for Newcomer Children (CNW) for eligible participants
• for children 6 months-6 years, in-person, Mon-Fri

Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:

• accounting and finance
• teaching and education
• health care
• information technology (IT)

English as a Second Language - adult English for life and work in Canada

Employment Supports

• pre-employment workshops, information on accreditation and qualifications (AQIS)
• SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
• individual action plan with one to one coaching
• job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information

Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada

Provides a one-stop service to guide and support immigrants and newcomers with

• settlement services
• services for women, seniors, children and youth

LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry

• child care, Care for Newcomer Children (CNW) for eligible participants
• for children 6 months-6 years, in-person, Mon-Fri

Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:

• accounting and finance
• teaching and education
• health care
• information technology (IT)

English as a Second Language - adult English for life and work in Canada

Employment Supports

• pre-employment workshops, information on accreditation and qualifications (AQIS)
• SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
• individual action plan with one to one coaching
• job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information

Immigrant Resource Centre - multiservice centre with newcomer, job seeker and family services for all ages

Settlement Services

• needs assessment
• information, orientation and referral
• supportive counselling
• newcomer mental health services and crisis intervention
• assists with form filling
• bridging services
• workshops and tours
• support to newcomer tenants in the private rental market
• seasonal income tax clinic for low income families

Community Connections Mentorship Program

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Settlement and Education Partnerships in Toronto (SEPT) (Settlement Workers in Schools)

• outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and summer school programs from July to mid-August
• homework club
• multi-languages service in North York area, connecting parents and students with the schools, parent interviews with schools, parenting group sessions, settlement information sessions - contact 416-292-7510 ext 1301

Employment Support Services

• sector-specific skills training programs
• one-on-one employment counselling, career exploration and job referrals
• pre-employment skills workshops such as resume, cover letters and interview preparation
• hiring events and job fairs; self-employment and small business workshops

Employment Resource Centre

• walk-in job search centre
• access to computers, Internet, fax, photocopier, telephone
• staff assistance available
• resource materials
• job boards, labour market information
• resume clinics, mock interviews
• workshops

Early Years Services

• EarlyON Child and Family Centre, preschool education program for children and their parents
• social and learning skills for preschool children
• parenting education
• parent-child interactive activities

Children and Youth Programs

• after school program
• summer camp
• Saturday enrichment classes
• leadership and life skills training, homework help
• employment readiness

Community Service Programs

• social, educational and recreational programs
• interest classes
• health information workshops

Volunteer Services

• training and development
• placements
• public education

Community Garden and Kitchen including

• rental of garden planters
• food skills training programs
• also facility or hall rentals

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto (see separate entry), childminding and transportation assistance available, full-time or part-time classes

Settlement Services

• information and referral
• orientation, needs assessment
• supportive counselling; newcomer mental health service
• assistance in form filling
• bridging services
• employment counselling
• group information sessions; workshops and tours
• supports newcomer tenants in private rental market

• centre community engagement projects
• seniors yoga
• women's English Circle
• EarlyON programming for children 0-6 years and their caregivers
• public computer access

Newcomer Centre -- provides settlement programs and services for new immigrants, refugees and newcomers LGBTQ2S+, programs and supports include:

• information and referral to community and social services
• support with finding housing, child care, registering children in school and health care
• help filling out government forms including housing and immigration sponsorship forms
• help with connecting to language classes
• workshops on financial literacy and other topics to reduce stress of adjusting to Canadian culture

Citizenship Preparation -- offers courses, tests and activities to help newcomers prepare for the citizenship test

Language Instruction for Newcomers to Canada -- provides basic language skills in English upon assessment by YMCA of Greater Toronto -- (see separate listing, online learning option)

Integrated Employment Services (IES) provides employment resources and coaching to find sustainable employment in Ontario (see separate listing)

Lead agency for Dorset Park Hub

Other services provided by partner agencies including, Reconnect Community Health Service, John Howard Society of Toronto, VHA Home HealthCare, Chinese Canadian Council, Madison Community Services, Black Youth Jobs and Dorset Park Neighbourhood Association

• services provided by phone, online or in-person; walk-ins welcome
• all workshops offered online

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Multiservice centre for newcomers

Settlement Service Centre -- assessment, information and referral, supportive counselling, community outreach, education and workshops

• support with finding housing, accessing child care, health care and other community and social services
• seasonal income tax clinic
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- (see separate entry), child care and transportation assistance available

Enhanced Language Training (ELT) for Internationally Trained Medical Professionals -- 18 week sector specific language training and career orientation for health care professionals

• individual counselling and action plan development, 100 hour volunteer placement
• mentoring, networking, resume and interview preparation
• free training in first aid, cardiopulmonary resuscitation (CPR), and Workplace Hazardous Materials Information System (WHMIS)

Settlement and Education Partnership in Toronto (SEPT) (Settlement Workers in Schools) -- services delivered in elementary and secondary schools in Scarborough during the school year, and in libraries and summer schools from July to August -- free summer programs for children and their families

Self Employment for Newcomers Program

• supports newcomers to explore self-employment options, develop personalized road map to self-employment, and get connected to specialized supports for small business
• provides monthly workshops and one-on-one support to clients who are looking for self-employment opportunities or starting their own business in Canada
• provides career action plans and guidance on the preparation of cover letters and resumés

Newcomer Settlement and Language Training (NSLT) Program

• provides career action plans and guidance on the preparation of cover letters and resumés
• clients are provided with employment support for job search and retention based on employment needs

LGBTQ+ Program

​Supports LGBTQ+ newcomers and allies as they navigate their settlement journey in Canada, offering a safe, inclusive environment where clients can access a variety of services

• workshops on topics such as employment, housing, and legal rights, as well as community outings to cultural sites and social events
• one-on-one support - personalized assistance to help clients overcome challenges, build skills, and connect to resources
• guidance on finding work, navigating housing options, and understanding rights as newcomers
• LGBTQ+ support group - confidential space where participants can connect with others, share experiences, and discuss issues relevant to the LGBTQ+ newcomer experience. Topics include cultural adjustment, mental health, relationships, and understanding LGBTQ+ rights in Canada

Youth Career Empowerment

• for newcomer youth 16-24 years living in Scarborough
• soft skills training, job search tools and career exploration

Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment

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Settlement Services

• information and referral services, housing and legal assistance
• translation and interpretation services
• counselling for students, individuals and families
• youth counselling and parenting sessions
• orientation programs
• Community Connections Mentorship Program for community support
• volunteer befriending for help adapting to the community and learning life skills
• group sessions such as wellness, English conversation classes, digital literacy
• referral services for credential assessment through World Education Services (WES)

Refugee Services

• support with attending inquiries
• assistance finding employment opportunities
• guidance with accessing social, welfare and legal services
• housing referral and assistance connecting with potential landlords
• provision of social and cultural activities
• Ontario Community Program Participation for placement of Ontario Works recipients as volunteers

Career Café - assists newcomers understand and integrate into the Canadian job market

• provides one-on-one and group sessions, both online and in-person
• offers self assessment tools,
• provides guidance in resume and cover letter writing
• assists in researching the job market and gives networking support

Access Centre for Ontario Electricity Support Program (OESP)

• introduction to OESP; eligibility information
• assistance with applications; assistance in renewing previous applications

• pre-employment training
• job search coaching, practice sessions and networking events
• assistance in developing resumes, cover letters, interview skills, and support in applying to job postings
• training to use social media for job search

One-stop service to guide and support immigrants and newcomers

Settlement and Integration Services

• needs assessment and information and referral to community and social services including support with finding housing, child care, registering children in school, health care, legal information and government services and benefits

LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv -- see separate entry

• language skills training in English for work or studies, Canadian culture, settlement and employment information
• transportation reimbursement and childminding available to eligible individuals

Enhanced Language Training for Multi-Sector Professionals -- 13 week sector specific language training and career orientation

• individual counselling and action plan development
• volunteer placement, mentoring, networking, resume and interview preparation

English as a Second Language -- adult English for life and work in Canada, part time or full time options

Employment Supports

Job Search Workshops - program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information

• needs assessment and individual action plan with one to one coaching
• pre-employment workshops, job search assistance with resumes, cover letters, job search tips and interview coaching

Self Employment Pathways for Newcomers - information, assistance, and coaching on self employment

Simpact Practice Firm - clients will be able to improve their skills in : administration, data entry, accounting, marketing, sales and more

Accreditation and Qualification Information Services (AQIS) - advises internationally trained professionals and tradespeople on how to obtain professional recognition, or alternate career pathways in Canada

Bridge to Healthcare Alternatives (B2HA) - online program for internationally trained health professionals to assist them in finding related careers in Canada

Children, Youth, Women and Seniors - specialized programs and services for newcomers from diverse backgrounds as they integrate into Canadian society

Participates in TRIEC Mentoring Partnership, see separate listing
Other Services

• appointments with York Regional Police
• Housing Help - assistance to find or maintain housing, eviction prevention, partnership with The Housing Help Centre (see separate entry)
• Newcomer Wellness - walk-in appointments with Canadian Mental Health Association (CMHA); appointments available with a nurse practitioner for medications and referrals
• community legal clinic
• Service Canada

Managed by a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Information and Community Services (CICS), Job Skills, and Social Enterprise for Canada

• services provided online to individuals wishing to job search independently or for those seeking additional job search assistance
• individual support and coaching
• labour market information
• resumes, practice interviews, and networking advice
• job postings
• access to computers, internet, telephone, fax and photocopier
• referrals to other settlement supports, language classes and accreditation information
• job development, retraining, apprenticeship and mentoring opportunities
• financial incentives may be available

Multi-service agency

• settlement services including permanent residency and citizenship assistance, government housing services
• family and individual counselling
• employment services
• recreation and social activities including trips, festivals, Farsi classes, Seniors day for Farsi-speaking seniors, music lessons, computer classes, cultural events

• information and referrals, and settlement services
• supportive counselling
• employment and job search assistance
• legal information, assistance applying for benefits, and year round tax clinic
• youth tutoring and homework club, student mentoring programs
• senior community involvement programs
• interpretation service for Tamil community, including accompaniment to appointments
• health education, community outreach
• social and recreation events and activities

• information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
• settlement information sessions in various locations
• monthly webinars
• guest speaker series
• Newcomer Network
• access to computers, fax, photocopiers, and phone; computer area
• settlement resource library
• English conversation circle

• Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
• workshops and activities for parents and youth