Toronto, ON, M1V 1V2
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto (see separate entry), childminding and transportation assistance available, full-time or part-time classes
Settlement Services
- information and referral
- orientation, needs assessment
- supportive counselling; newcomer mental health service
- assistance in form filling
- bridging services
- employment counselling
- group information sessions; workshops and tours
- supports newcomer tenants in private rental market
Toronto, ON, M1S 5H6
- drop-in and group services have resumed
- appointment preferred
- masking is not mandatory but suggested for all visitors
- people who have symptoms of illness are urged to wear masks or access services online
Support Enhance Access Services Centre (SEAS)
Family Services - individual and family counselling
Neighbourhood Support Services - community engagement activities and settlement services such as filling applications for social benefits, affordable housing and government documents; supportive counselling
Youth Programs - volunteering and summer programs
Seniors Services - social and recreational programs
Toronto, ON, M1S 3T9
Settlement services
- information and referral - identification, legal aid, housing
- health and welfare programs - seniors group
- Arabic language classes
Halal Food Bank - Temporarily unavailable until further notice
Also runs
- NAMF Academy, kindergarten-grade 8
- summer camp
- prayer services
Toronto, ON, M1V 0B8
Offices are open; services are offered in-person and remotely over the phone and by Zoom
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Settlement Services
- assessments and referrals
- supportive counselling for youth, families and women
- wellbeing counselling
- employment services
- youth enrichment programs
- Commissioner of Oath services
- sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry
- childminding for preschool children while parents attend classes
- classes from Literacy to Level CLB 7
- full-time and part-time classes available, in-person and remote
- blended hybrid service delivery
Seniors Service
- increases social participation and inclusion of seniors in their communities
- activities led by seniors' leadership groups brought together from the local community
- activities include physical and mental wellness sessions such as yoga, meditation, Share Your Talents, gardening, painting and community exploration trips
Community Volunteer Income Tax Program (CVITP)
- free seasonal income tax clinic for newcomers with low incomes
Multifunction center offering community programs
DIVI (De l'immigration vers l'intégration)
- Needs assessment, help in building individual learning and confidence
- supports integration and civic engagement
- for francophone women
Call for information or email [email protected]
Child witness program
- family support for women and their children 5-18 years
- strategy and skill building for women survivors of domestic violence
- group counselling and social intervention
- for francophone women victims of domestic violence
Toronto, ON, M1X 1L9
- information and referrals, and settlement services
- supportive counselling
- employment and job search assistance
- legal information, assistance applying for benefits, and year round tax clinic
- youth tutoring and homework club, student mentoring programs
- senior community involvement programs
- interpretation service for Tamil community, including accompaniment to appointments
- health education, community outreach
- social and recreation events and activities
Toronto, ON, M1B 3C6
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
- workshops and activities for parents and youth
Toronto, ON, M1H 3E3
Newcomer orientation and welcoming supports to assist with settlement process, including workshops, mentorship and volunteer opportunities, mental health education and support, homework help and educational supports, and recreation and sports activities and outings
Orientation Communities
- information on mental health services, and social skills training for youth and their families
Welcoming Communities
- youth leadership and mentoring training
- homework help and educational supports to develop employment skills
- information and integration support
- workshops on topics such as communication and social skills, cross-cultural and diversity skills, and public transit navigation
Training available to service providers, youth in schools, and community agencies on various mental health and settlement topics
Toronto, ON, M1B 3C2
- case management
- information and referrals
- form filling, interpretation and translation assistance
Toronto, ON, M1B 4Y7
Community Connections Mentorship Program - supervised group activities for newcomer children, youth and young adults to help orient them to their new community and establish social and professional networks
- assistance from peer and professional mentors, with focus on citizenship and civic engagement or skills and career development
Toronto, ON, M1B 4Y7
Settlement services for newcomers to assist them to integrate and to provide guidance with day to day needs including education, healthcare, housing, immigration and employment
- needs assessments and referrals
- post-arrival settlement information
- English language support, including document translation filling assistance
- assistance to establish social and professional networks to promote community engagement, including mentoring
- assistance in filling out government forms
- citizenship test preparation
- assistance with permanent residency renewal, citizenship application and sponsorship applications
- assistance to access a range of settlement services
- individual tax filing assistance (seasonal)
Toronto, ON, M1S 5G5
Immigrant Resource Centre - multiservice centre with newcomer, job seeker and family services for all ages
Settlement Services
- needs assessment
- information, orientation and referral
- supportive counselling
- newcomer mental health services and crisis intervention
- assists with form filling
- bridging services
- workshops and tours
- support to newcomer tenants in the private rental market
- seasonal income tax clinic for low income families
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Settlement and Education Partnerships in Toronto (SEPT) (Settlement Workers in Schools)
- outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and summer school programs from July to mid-August
- homework club
- multi-languages service in North York area, connecting parents and students with the schools, parent interviews with schools, parenting group sessions, settlement information sessions - contact 416-292-7510 ext 1301
Employment Support Services
- sector-specific skills training programs
- one-on-one employment counselling, career exploration and job referrals
- pre-employment skills workshops such as resume, cover letters and interview preparation
- hiring events and job fairs; self-employment and small business workshops
Employment Resource Centre
- walk-in job search centre
- access to computers, Internet, fax, photocopier, telephone
- staff assistance available
- resource materials
- job boards, labour market information
- resume clinics, mock interviews
- workshops
Early Years Services
- EarlyON Child and Family Centre, preschool education program for children and their parents
- social and learning skills for preschool children
- parenting education
- parent-child interactive activities
Children and Youth Programs
- after school program
- summer camp
- Saturday enrichment classes
- leadership and life skills training, homework help
- employment readiness
Community Service Programs
- social, educational and recreational programs
- interest classes
- health information workshops
Volunteer Services
- training and development
- placements
- public education
Community Garden and Kitchen including
- rental of garden planters
- food skills training programs
- also facility or hall rentals
Toronto, ON, M1S 5G5
Trupti Hot Meal Program
Vegetarian packed meals for isolated seniors and people experiencing poverty; available every other Thursday, 12 noon-1 pm; registration required by previous Tuesday, 5 pm; contact for schedule
- available for delivery to isolated seniors in specific buildings, contact for information
- available for pick-up
- dine-in available for seniors, 12:30 pm-1 pm
International Students and Newcomers
Job search assistance, counselling and networking opportunities; mentorship program includes skills development, resources, support and guidance; settlement services for immigrants and refugees include orientation, interpretation, information and referral, and assistance completing government forms and applications
Seniors Social Drop-in Program
Social and recreation opportunities, networking events, and workshops for isolated seniors and older adults; includes games, music, dancing, access to community garden; available Thursday 1 pm-3 pm, no registration required
Tax Clinic
Participates in Community Volunteer Income Tax Program (CVITP) to provide free tax preparation assistance for people with modest income and simple tax situations; taxation years restricted to 2021 to present
Women's Program
Resources and support, including career development, counselling, skills development and networking opportunities; support for women who have experienced intimate partner violence
Toronto, ON, M1T 3V3
Settlement Services
- information and referral, orientation, needs assessment
- supportive counselling; newcomer mental health services
- assists with form filling,
- seasonal income tax clinic for families with low incomes
- employment counselling and mentorship
- workshops and tours,
- English conversation circle
LINC (Language Instruction for Newcomers to Canada) in English -- upon assessment by YMCA of Greater Toronto, see separate entry
- from Literacy to CLB 5
- full time and part time classes from Monday-Friday; evening and Saturday part time classes
- childminding and transportation assistance available
Support Services
- supports newcomers in private rental market with information and legal consultations
- senior support services and case management
- support for Canadian citizens and refugee claimants
Toronto, ON, M1G 3T5
- individual, family and youth counselling
- information and referral, housing search assistance
- assistance with government forms, translation and intrepretation
- refugee settlement information and assistance
- youth outreach, volunteer opportunities
- employment consulting, assistance with resumes and interview skills, employment mentoring, employment workshops
Toronto, ON, M1H 2X1
Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, assistance with housing search and subsidized housing application process
Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights
Toronto Rent Bank
Access centre for grants to pay off overdue rent to eligible applicants with rental arrears who are at risk of eviction; also gives grants to eligible applicants for first and last month's rent. For questions of eligibility, contact organization directly.
Utilities Program
Access centre for utilities assistance
- help with applications for Ontario Electricity Support Program providing reduced rates for electricity to lower-income customers
- help with applications for LEAP (Low Income Energy Assistance Program) providing financial assistance to low income individuals and families who are in arrears for their electricity or gas bills
- access to Toronto Emergency Energy Fund (EEF) providing one-time grant to help pay electricity and gas bills
Information Sessions
Group information sessions on topics including
- subsidized and market rate rental housing in Toronto
- tenant and landlord rights and responsibilities
- settlement/orientation information for newcomers to Canada
- financial information - banking, taxes, government benefits
- assistance programs that can be accessed at THHC - Toronto Rent Bank, Low-income Energy Assistance Programs (LEAP), Emergency Energy Fund (EEF) and Ontario Electricity Support Program (OESP)
Settlement Program
- orientation and information sessions
- information and referral to education, employment and health services
- help with form filling
- citizenship test preparation classes
Housing and Support Services, York Region, see separate listing
Toronto, ON, M1H 2X1
Housing support and settlement services, including information and referrals to other services
- assists low income youth, families, newcomers and seniors in determining housing needs and with applications to York Region Subsidized Housing and Special Priority
- assistance with applications for Ontario Electricity Support Program (OESP)
- information sessions on subsidized housing and utility assistance, as well as Ontario Works and Ontario Disability Support Program
- mediation for landlords and tenants, including connections to community resources and long- term support
- landlord registry, including recruitment of landlords, free rental listings, and landlord and tenant matching
- information on landlord and tenant rights and responsibilities
For service in Cantonese or Mandarin, call 437-855-1469
For Markham office, call 416-317-3655
For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327
Markham, ON, L3R 7P2
Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada
Provides a one-stop service to guide and support immigrants and newcomers with
- settlement services
- services for women, seniors, children and youth
LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry
- child care, Care for Newcomer Children (CNW) for eligible participants
- for children 6 months-6 years, in-person, Mon-Fri
Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:
- accounting and finance
- teaching and education
- health care
- information technology (IT)
English as a Second Language - adult English for life and work in Canada
Employment Supports
- pre-employment workshops, information on accreditation and qualifications (AQIS)
- SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
- individual action plan with one to one coaching
- job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
Markham, ON, L3R 7P2
Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada
Provides a one-stop service to guide and support immigrants and newcomers with
- settlement services
- services for women, seniors, children and youth
LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry
- child care, Care for Newcomer Children (CNW) for eligible participants
- for children 6 months-6 years, in-person, Mon-Fri
Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:
- accounting and finance
- teaching and education
- health care
- information technology (IT)
English as a Second Language - adult English for life and work in Canada
Employment Supports
- pre-employment workshops, information on accreditation and qualifications (AQIS)
- SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
- individual action plan with one to one coaching
- job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
Toronto, ON, M1P 4X4
- services provided by phone, online or in-person; walk-ins welcome
- all workshops offered online
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Multiservice centre for newcomers
Settlement Service Centre -- assessment, information and referral, supportive counselling, community outreach, education and workshops
- support with finding housing, accessing child care, health care and other community and social services
- seasonal income tax clinic
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- (see separate entry), child care and transportation assistance available
Enhanced Language Training (ELT) for Internationally Trained Medical Professionals -- 18 week sector specific language training and career orientation for health care professionals
- individual counselling and action plan development, 100 hour volunteer placement
- mentoring, networking, resume and interview preparation
- free training in first aid, cardiopulmonary resuscitation (CPR), and Workplace Hazardous Materials Information System (WHMIS)
Settlement and Education Partnership in Toronto (SEPT) (Settlement Workers in Schools) -- services delivered in elementary and secondary schools in Scarborough during the school year, and in libraries and summer schools from July to August -- free summer programs for children and their families
Self Employment for Newcomers Program
- supports newcomers to explore self-employment options, develop personalized road map to self-employment, and get connected to specialized supports for small business
- provides monthly workshops and one-on-one support to clients who are looking for self-employment opportunities or starting their own business in Canada
- provides career action plans and guidance on the preparation of cover letters and resumés
Newcomer Settlement and Language Training (NSLT) Program
- provides career action plans and guidance on the preparation of cover letters and resumés
- clients are provided with employment support for job search and retention based on employment needs
LGBTQ+ Program
Supports LGBTQ+ newcomers and allies as they navigate their settlement journey in Canada, offering a safe, inclusive environment where clients can access a variety of services
- workshops on topics such as employment, housing, and legal rights, as well as community outings to cultural sites and social events
- one-on-one support - personalized assistance to help clients overcome challenges, build skills, and connect to resources
- guidance on finding work, navigating housing options, and understanding rights as newcomers
- LGBTQ+ support group - confidential space where participants can connect with others, share experiences, and discuss issues relevant to the LGBTQ+ newcomer experience. Topics include cultural adjustment, mental health, relationships, and understanding LGBTQ+ rights in Canada
Youth Career Empowerment
- for newcomer youth 16-24 years living in Scarborough
- soft skills training, job search tools and career exploration
Toronto, ON, M1H 3C3
Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens
- orientation, information sessions, supportive counselling
- information and referral including housing, access to community resources
- employment assessment and preparation, job fairs, computer with free Internet access
- advocacy, interpretation
- English conversation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions
Newcomer Youth Girls Program
- empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
- individual and group counselling with gender-based analysis positive (GBA+) approach
- educational and recreational activities
HIPPY (Home Instruction for Parents of Preschool Youngsters)
- home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
- empowers mothers to take active role in preparing their children for school
- builds confidence, skills, and community connections.
Newcomer Settlement Program
- volunteer recruitment and training
- outreach, advocacy
- cultural activities
Services for Victims of Domestic Violence
- crisis intervention and safety planning
- individual and family counselling for women and children
- support groups and educational workshops
- referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
- advocacy, education and information
Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger
Seniors Services
- recreational activities
- support groups for isolated Afghan senior women
- assistance accessing community resources
Toronto, ON, M1H 3C3
- all services provided by phone, online, or in-person
- LINC classes offered hybrid and in-person
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Provides settlement services to newcomers
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; transportation and child minding available
Family Literacy Program -- language and age-appropriate family reading resources through a lending library
- activities to encourage and reinforce family language learning
Enhanced Language Training (ELT) for Internationally Trained Medical Professionals
- 18 week sector-specific language training and career orientation for health care professionals
- mentoring, networking, resume and interview preparation for those with international experience within the health care sector
Job Connect Program - online portal that offers employers a platform to directly connect with and hire newcomer job seekers to Canada.
Self Employment for Newcomers Program
- supports newcomers to explore self-employment options, develop personalized road map to self-employment, and get connected to specialized supports for small business
- monthly workshops and one-on-one support to clients who are looking for self-employment opportunities or starting their own business in Canada
Language & Skills Training Program for Transportation and Supply Chain, see separate listing
Toronto, ON, M1W 3Y1
Assists newcomers to adapt to life in Canada
Settlement Services
- orientation and cultural transition counselling services
- information and referral
- translation and interpretation - on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, seniors' benefits, recreation
- free annual income tax clinic for newcomers and seniors with low incomes
- free commissioner of oath services for select documents; call to inquire
- free credential assessments through World Education Services (WES) for Permanent Residents and Convention Refugees educated from Afghanistan, Eritrea, Iraq, Palestine, Sudan, Syria, Türkiye, Ukraine, and Venezuela
Language and Skills Training
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA -- see separate entry, part-time and evening classes
Community Connections
- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
Newcomer Seniors Group
- community information sessions
- social activities
The Wellness Oasis
- short-term individual counselling for Convention refugees and landed immigrants
- wellness sessions on mental and physical health
Community Engagement and Volunteering
- professional and personal skills development through orientations and trainings
- opportunities to expand social and professional networks
- obtain community service hours for Ontario secondary diploma requirement
Youth Employment Services
- employment support services to youth 15-30 years facing barriers such as language, culture, accessibility, mental health and/or other challenges
- financial assistance to help eligible youth with expenses such as travel, Internet, mobile devices and/or emergency aid
- free recruitment services for employers across a range of industries including job description writing, job postings, pre-screening of candidates
- wage subsidies of up to $10/hour over the job placement term
Toronto, ON, M1P 2L9
- centre community engagement projects
- seniors yoga
- women's English Circle
- EarlyON programming for children 0-6 years and their caregivers
- public computer access
Newcomer Centre -- provides settlement programs and services for new immigrants, refugees and newcomers LGBTQ2S+, programs and supports include:
- information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
- help with connecting to language classes
- workshops on financial literacy and other topics to reduce stress of adjusting to Canadian culture
Citizenship Preparation -- offers courses, tests and activities to help newcomers prepare for the citizenship test
Language Instruction for Newcomers to Canada -- provides basic language skills in English upon assessment by YMCA of Greater Toronto -- (see separate listing, online learning option)
Integrated Employment Services (IES) provides employment resources and coaching to find sustainable employment in Ontario (see separate listing)
Lead agency for Dorset Park Hub
Other services provided by partner agencies including, Reconnect Community Health Service, John Howard Society of Toronto, VHA Home HealthCare, Chinese Canadian Council, Madison Community Services, Black Youth Jobs and Dorset Park Neighbourhood Association
Markham, ON, L3R 3K7
Inclusive community centre that offers a selection of social, educational and recreational services
Community Services
- food bank, see separate entry
- settlement
- scholarships and bursaries
- tax clinic
- thrift store
- prayer room
Health Services - community health service providing holistic care to individual of different backgrounds and faith
- counselling services
- medical consultation
- massage therapy
- behavioural consulting services for Autism Spectrum Disorder or other developmental disabilities
- dental hygiene services
Children's Programs (0-13 years)
- language learning; arts and crafts
- fitness and sports
Youth Programs and Services (14-18 years) - programs for youth to explore life through engagement and empowerment in the Centre's multi-ethnic community.
- 40 Hours and Beyond (high school volunteering program);
- Community Nights Drop In Program
- free tutoring for high school students (grades 9-12)
- literacy and education programs; music and arts
- fitness and sports
Young Adult Programs and Services (19-29 years): programs to help young adults to build community and tap into resources for personal growth
- career pathways
- English conversation
- social programs
Older Adult Services (55 years and older): opportunities for community and lifelong learning
- wellness courses
- art and literacy programs
- support groups
Space105: inclusive platform for creativity, understanding and engagement with diverse cultural practices and traditions, including stage performances, with cafe that fosters connections
Other Services
- fitness, sports, arts and educational opportunities for all ages
- volunteer opportunities
- facility rental
