Toronto, ON, M1V 1V2
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto (see separate entry), childminding and transportation assistance available, full-time or part-time classes
Settlement Services
- information and referral
- orientation, needs assessment
- supportive counselling; newcomer mental health service
- assistance in form filling
- bridging services
- employment counselling
- group information sessions; workshops and tours
- supports newcomer tenants in private rental market
Toronto, ON, M1S 5H6
- drop-in and group services have resumed
- appointment preferred
- masking is not mandatory but suggested for all visitors
- people who have symptoms of illness are urged to wear masks or access services online
Support Enhance Access Services Centre (SEAS)
Family Services - individual and family counselling
Neighbourhood Support Services - community engagement activities and settlement services such as filling applications for social benefits, affordable housing and government documents; supportive counselling
Youth Programs - volunteering and summer programs
Seniors Services - social and recreational programs
Toronto, ON, M1S 3T9
Employment Services
- career service centre
- career advancement counselling
- resume writing, job search workshops, job matching, job placement
- networking events and mentorship
Education Programs
- academic counselling
- leadership development
- credentials recognition and licensure assistance
- anti-racism webinars
- Toastmasters' Club
Pre-apprenticeship and Ontario Bridge Training Programs
- Gateway programs
- pre-apprenticehip programs for electricians and plumbers
- bridge training program for internationally trained accounting and finance professionals to obtain a Certified General Accountant (CGA) designation
Toronto, ON, M1S 3T9
Settlement services
- information and referral - identification, legal aid, housing
- health and welfare programs - seniors group
- Arabic language classes
Halal Food Bank - Temporarily unavailable until further notice
Also runs
- NAMF Academy, kindergarten-grade 8
- summer camp
- prayer services
Toronto, ON, M1V 0B8
Offices are open; services are offered in-person and remotely over the phone and by Zoom
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Settlement Services
- assessments and referrals
- supportive counselling for youth, families and women
- wellbeing counselling
- employment services
- youth enrichment programs
- Commissioner of Oath services
- sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry
- childminding for preschool children while parents attend classes
- classes from Literacy to Level CLB 7
- full-time and part-time classes available, in-person and remote
- blended hybrid service delivery
Seniors Service
- increases social participation and inclusion of seniors in their communities
- activities led by seniors' leadership groups brought together from the local community
- activities include physical and mental wellness sessions such as yoga, meditation, Share Your Talents, gardening, painting and community exploration trips
Community Volunteer Income Tax Program (CVITP)
- free seasonal income tax clinic for newcomers with low incomes
Toronto, ON, M1V 0B8
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests, and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
All services at this site can be tailored to meet the needs of immigrants/newcomers
Multifunction center offering community programs
DIVI (De l'immigration vers l'intégration)
- Needs assessment, help in building individual learning and confidence
- supports integration and civic engagement
- for francophone women
Call for information or email [email protected]
Child witness program
- family support for women and their children 5-18 years
- strategy and skill building for women survivors of domestic violence
- group counselling and social intervention
- for francophone women victims of domestic violence
Toronto, ON, M1X 1L9
- information and referrals, and settlement services
- supportive counselling
- employment and job search assistance
- legal information, assistance applying for benefits, and year round tax clinic
- youth tutoring and homework club, student mentoring programs
- senior community involvement programs
- interpretation service for Tamil community, including accompaniment to appointments
- health education, community outreach
- social and recreation events and activities
Toronto, ON, M1B 3C6
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
- workshops and activities for parents and youth
Toronto, ON, M1B 3C6
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Bridge to Cloud - Computing and Big Data
- program is for internationally trained professionals and focuses on cloud computing and big data industry trend
Toronto, ON, M1B 5N1
Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card
Administers Interim Federal Health Program (IFHP): ensures health services for refugees, protected persons and refugee claimants not yet covered by provincial health care
- information for clients, information for health care providers can be found here: www.cic.gc.ca/english/helpcentre
Medical service providers that already accept IFHP:
ifhp-pfsi.medavie.bluecross.ca/en/search-ifhp-providers
Report suspected citizenship fraud: call the Client Support Centre and follow the options, or email [email protected]
Report suspicious immigration activity: call the Canada Border Services Agency Border Watch Toll-free Line at 1-888-502-9060
Human trafficking hotline: 1-833-900-1010
Refugee claims: forms available on website and may be submitted online
For any application, appointments may be offered at
- 325 Milner Ave, Suite 200, Scarborough
- 3085 Glen Erin Drive, Mississauga
- 5343 Dundas St W, Ste 105, Etobicoke
COVID-19 Travel considerations affecting immigration and refugees:
www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html
Toronto, ON, M1H 3E3
Newcomer orientation and welcoming supports to assist with settlement process, including workshops, mentorship and volunteer opportunities, mental health education and support, homework help and educational supports, and recreation and sports activities and outings
Orientation Communities
- information on mental health services, and social skills training for youth and their families
Welcoming Communities
- youth leadership and mentoring training
- homework help and educational supports to develop employment skills
- information and integration support
- workshops on topics such as communication and social skills, cross-cultural and diversity skills, and public transit navigation
Training available to service providers, youth in schools, and community agencies on various mental health and settlement topics
Toronto, ON, M1B 3C2
- case management
- information and referrals
- form filling, interpretation and translation assistance
Toronto, ON, M1B 4Y7
Community Connections Mentorship Program - supervised group activities for newcomer children, youth and young adults to help orient them to their new community and establish social and professional networks
- assistance from peer and professional mentors, with focus on citizenship and civic engagement or skills and career development
Toronto, ON, M1B 4Y7
Settlement services for newcomers to assist them to integrate and to provide guidance with day to day needs including education, healthcare, housing, immigration and employment
- needs assessments and referrals
- post-arrival settlement information
- English language support, including document translation filling assistance
- assistance to establish social and professional networks to promote community engagement, including mentoring
- assistance in filling out government forms
- citizenship test preparation
- assistance with permanent residency renewal, citizenship application and sponsorship applications
- assistance to access a range of settlement services
- individual tax filing assistance (seasonal)
Toronto, ON, M1S 5G5
Immigrant Resource Centre - multiservice centre with newcomer, job seeker and family services for all ages
Settlement Services
- needs assessment
- information, orientation and referral
- supportive counselling
- newcomer mental health services and crisis intervention
- assists with form filling
- bridging services
- workshops and tours
- support to newcomer tenants in the private rental market
- seasonal income tax clinic for low income families
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Settlement and Education Partnerships in Toronto (SEPT) (Settlement Workers in Schools)
- outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and summer school programs from July to mid-August
- homework club
- multi-languages service in North York area, connecting parents and students with the schools, parent interviews with schools, parenting group sessions, settlement information sessions - contact 416-292-7510 ext 1301
Employment Support Services
- sector-specific skills training programs
- one-on-one employment counselling, career exploration and job referrals
- pre-employment skills workshops such as resume, cover letters and interview preparation
- hiring events and job fairs; self-employment and small business workshops
Employment Resource Centre
- walk-in job search centre
- access to computers, Internet, fax, photocopier, telephone
- staff assistance available
- resource materials
- job boards, labour market information
- resume clinics, mock interviews
- workshops
Early Years Services
- EarlyON Child and Family Centre, preschool education program for children and their parents
- social and learning skills for preschool children
- parenting education
- parent-child interactive activities
Children and Youth Programs
- after school program
- summer camp
- Saturday enrichment classes
- leadership and life skills training, homework help
- employment readiness
Community Service Programs
- social, educational and recreational programs
- interest classes
- health information workshops
Volunteer Services
- training and development
- placements
- public education
Community Garden and Kitchen including
- rental of garden planters
- food skills training programs
- also facility or hall rentals
Toronto, ON, M1S 5G5
Trupti Hot Meal Program
Vegetarian packed meals for isolated seniors and people experiencing poverty; available every other Thursday, 12 noon-1 pm; registration required by previous Tuesday, 5 pm; contact for schedule
- available for delivery to isolated seniors in specific buildings, contact for information
- available for pick-up
- dine-in available for seniors, 12:30 pm-1 pm
International Students and Newcomers
Job search assistance, counselling and networking opportunities; mentorship program includes skills development, resources, support and guidance; settlement services for immigrants and refugees include orientation, interpretation, information and referral, and assistance completing government forms and applications
Seniors Social Drop-in Program
Social and recreation opportunities, networking events, and workshops for isolated seniors and older adults; includes games, music, dancing, access to community garden; available Thursday 1 pm-3 pm, no registration required
Tax Clinic
Participates in Community Volunteer Income Tax Program (CVITP) to provide free tax preparation assistance for people with modest income and simple tax situations; taxation years restricted to 2021 to present
Women's Program
Resources and support, including career development, counselling, skills development and networking opportunities; support for women who have experienced intimate partner violence
Toronto, ON, M1T 3V3
Settlement Services
- information and referral, orientation, needs assessment
- supportive counselling; newcomer mental health services
- assists with form filling,
- seasonal income tax clinic for families with low incomes
- employment counselling and mentorship
- workshops and tours,
- English conversation circle
LINC (Language Instruction for Newcomers to Canada) in English -- upon assessment by YMCA of Greater Toronto, see separate entry
- from Literacy to CLB 5
- full time and part time classes from Monday-Friday; evening and Saturday part time classes
- childminding and transportation assistance available
Support Services
- supports newcomers in private rental market with information and legal consultations
- senior support services and case management
- support for Canadian citizens and refugee claimants
Toronto, ON, M1G 3T5
- individual, family and youth counselling
- information and referral, housing search assistance
- assistance with government forms, translation and intrepretation
- refugee settlement information and assistance
- youth outreach, volunteer opportunities
- employment consulting, assistance with resumes and interview skills, employment mentoring, employment workshops
Toronto, ON, M1H 2X1
Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, assistance with housing search and subsidized housing application process
Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights
Toronto Rent Bank
Access centre for grants to pay off overdue rent to eligible applicants with rental arrears who are at risk of eviction; also gives grants to eligible applicants for first and last month's rent. For questions of eligibility, contact organization directly.
Utilities Program
Access centre for utilities assistance
- help with applications for Ontario Electricity Support Program providing reduced rates for electricity to lower-income customers
- help with applications for LEAP (Low Income Energy Assistance Program) providing financial assistance to low income individuals and families who are in arrears for their electricity or gas bills
- access to Toronto Emergency Energy Fund (EEF) providing one-time grant to help pay electricity and gas bills
Information Sessions
Group information sessions on topics including
- subsidized and market rate rental housing in Toronto
- tenant and landlord rights and responsibilities
- settlement/orientation information for newcomers to Canada
- financial information - banking, taxes, government benefits
- assistance programs that can be accessed at THHC - Toronto Rent Bank, Low-income Energy Assistance Programs (LEAP), Emergency Energy Fund (EEF) and Ontario Electricity Support Program (OESP)
Settlement Program
- orientation and information sessions
- information and referral to education, employment and health services
- help with form filling
- citizenship test preparation classes
Housing and Support Services, York Region, see separate listing
Toronto, ON, M1H 2X1
Housing support and settlement services, including information and referrals to other services
- assists low income youth, families, newcomers and seniors in determining housing needs and with applications to York Region Subsidized Housing and Special Priority
- assistance with applications for Ontario Electricity Support Program (OESP)
- information sessions on subsidized housing and utility assistance, as well as Ontario Works and Ontario Disability Support Program
- mediation for landlords and tenants, including connections to community resources and long- term support
- landlord registry, including recruitment of landlords, free rental listings, and landlord and tenant matching
- information on landlord and tenant rights and responsibilities
For service in Cantonese or Mandarin, call 437-855-1469
For Markham office, call 416-317-3655
For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327
Markham, ON, L3R 7P2
Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada
Provides a one-stop service to guide and support immigrants and newcomers with
- settlement services
- services for women, seniors, children and youth
LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry
- child care, Care for Newcomer Children (CNW) for eligible participants
- for children 6 months-6 years, in-person, Mon-Fri
Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:
- accounting and finance
- teaching and education
- health care
- information technology (IT)
English as a Second Language - adult English for life and work in Canada
Employment Supports
- pre-employment workshops, information on accreditation and qualifications (AQIS)
- SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
- individual action plan with one to one coaching
- job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
Markham, ON, L3R 7P2
Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada
Provides a one-stop service to guide and support immigrants and newcomers with
- settlement services
- services for women, seniors, children and youth
LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry
- child care, Care for Newcomer Children (CNW) for eligible participants
- for children 6 months-6 years, in-person, Mon-Fri
Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:
- accounting and finance
- teaching and education
- health care
- information technology (IT)
English as a Second Language - adult English for life and work in Canada
Employment Supports
- pre-employment workshops, information on accreditation and qualifications (AQIS)
- SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
- individual action plan with one to one coaching
- job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
Toronto, ON, M1P 4X4
Information and training support services
- online applications and forms, serves Canada (except Quebec)
Toronto, ON, M1P 4X4
- services provided by phone, online or in-person; walk-ins welcome
- all workshops offered online
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Multiservice centre for newcomers
Settlement Service Centre -- assessment, information and referral, supportive counselling, community outreach, education and workshops
- support with finding housing, accessing child care, health care and other community and social services
- seasonal income tax clinic
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- (see separate entry), child care and transportation assistance available
Enhanced Language Training (ELT) for Internationally Trained Medical Professionals -- 18 week sector specific language training and career orientation for health care professionals
- individual counselling and action plan development, 100 hour volunteer placement
- mentoring, networking, resume and interview preparation
- free training in first aid, cardiopulmonary resuscitation (CPR), and Workplace Hazardous Materials Information System (WHMIS)
Settlement and Education Partnership in Toronto (SEPT) (Settlement Workers in Schools) -- services delivered in elementary and secondary schools in Scarborough during the school year, and in libraries and summer schools from July to August -- free summer programs for children and their families
Self Employment for Newcomers Program
- supports newcomers to explore self-employment options, develop personalized road map to self-employment, and get connected to specialized supports for small business
- provides monthly workshops and one-on-one support to clients who are looking for self-employment opportunities or starting their own business in Canada
- provides career action plans and guidance on the preparation of cover letters and resumés
Newcomer Settlement and Language Training (NSLT) Program
- provides career action plans and guidance on the preparation of cover letters and resumés
- clients are provided with employment support for job search and retention based on employment needs
LGBTQ+ Program
Supports LGBTQ+ newcomers and allies as they navigate their settlement journey in Canada, offering a safe, inclusive environment where clients can access a variety of services
- workshops on topics such as employment, housing, and legal rights, as well as community outings to cultural sites and social events
- one-on-one support - personalized assistance to help clients overcome challenges, build skills, and connect to resources
- guidance on finding work, navigating housing options, and understanding rights as newcomers
- LGBTQ+ support group - confidential space where participants can connect with others, share experiences, and discuss issues relevant to the LGBTQ+ newcomer experience. Topics include cultural adjustment, mental health, relationships, and understanding LGBTQ+ rights in Canada
Youth Career Empowerment
- for newcomer youth 16-24 years living in Scarborough
- soft skills training, job search tools and career exploration
