Toronto, ON, M1V 0B8
Offices are open; services are offered in-person and remotely over the phone and by Zoom
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Settlement Services
- assessments and referrals
- supportive counselling for youth, families and women
- wellbeing counselling
- employment services
- youth enrichment programs
- Commissioner of Oath services
- sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry
- childminding for preschool children while parents attend classes
- classes from Literacy to Level CLB 7
- full-time and part-time classes available, in-person and remote
- blended hybrid service delivery
Seniors Service
- increases social participation and inclusion of seniors in their communities
- activities led by seniors' leadership groups brought together from the local community
- activities include physical and mental wellness sessions such as yoga, meditation, Share Your Talents, gardening, painting and community exploration trips
Community Volunteer Income Tax Program (CVITP)
- free seasonal income tax clinic for newcomers with low incomes
Toronto, ON, M1V 0B8
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests, and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
All services at this site can be tailored to meet the needs of immigrants/newcomers
Toronto, ON, M1S 3T9
Settlement services
- information and referral - identification, legal aid, housing
- health and welfare programs - seniors group
- Arabic language classes
Halal Food Bank - Temporarily unavailable until further notice
Also runs
- NAMF Academy, kindergarten-grade 8
- summer camp
- prayer services
Toronto, ON, M1S 5H6
- drop-in and group services have resumed
- appointment preferred
- masking is not mandatory but suggested for all visitors
- people who have symptoms of illness are urged to wear masks or access services online
Support Enhance Access Services Centre (SEAS)
Family Services - individual and family counselling
Neighbourhood Support Services - community engagement activities and settlement services such as filling applications for social benefits, affordable housing and government documents; supportive counselling
Youth Programs - volunteering and summer programs
Seniors Services - social and recreational programs
Toronto, ON, M1S 3T9
Employment Services
- career service centre
- career advancement counselling
- resume writing, job search workshops, job matching, job placement
- networking events and mentorship
Education Programs
- academic counselling
- leadership development
- credentials recognition and licensure assistance
- anti-racism webinars
- Toastmasters' Club
Pre-apprenticeship and Ontario Bridge Training Programs
- Gateway programs
- pre-apprenticehip programs for electricians and plumbers
- bridge training program for internationally trained accounting and finance professionals to obtain a Certified General Accountant (CGA) designation
Toronto, ON, M1V 1V2
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto (see separate entry), childminding and transportation assistance available, full-time or part-time classes
Settlement Services
- information and referral
- orientation, needs assessment
- supportive counselling; newcomer mental health service
- assistance in form filling
- bridging services
- employment counselling
- group information sessions; workshops and tours
- supports newcomer tenants in private rental market
Markham, ON, L3R 7P2
Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada
Provides a one-stop service to guide and support immigrants and newcomers with
- settlement services
- services for women, seniors, children and youth
LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry
- child care, Care for Newcomer Children (CNW) for eligible participants
- for children 6 months-6 years, in-person, Mon-Fri
Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:
- accounting and finance
- teaching and education
- health care
- information technology (IT)
English as a Second Language - adult English for life and work in Canada
Employment Supports
- pre-employment workshops, information on accreditation and qualifications (AQIS)
- SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
- individual action plan with one to one coaching
- job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
Markham, ON, L3R 7P2
Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada
Provides a one-stop service to guide and support immigrants and newcomers with
- settlement services
- services for women, seniors, children and youth
LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry
- child care, Care for Newcomer Children (CNW) for eligible participants
- for children 6 months-6 years, in-person, Mon-Fri
Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:
- accounting and finance
- teaching and education
- health care
- information technology (IT)
English as a Second Language - adult English for life and work in Canada
Employment Supports
- pre-employment workshops, information on accreditation and qualifications (AQIS)
- SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
- individual action plan with one to one coaching
- job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
Toronto, ON, M1W 3Y1
Assists newcomers to adapt to life in Canada
Settlement Services
- orientation and cultural transition counselling services
- information and referral
- translation and interpretation - on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, seniors' benefits, recreation
- free annual income tax clinic for newcomers and seniors with low incomes
- free commissioner of oath services for select documents; call to inquire
- free credential assessments through World Education Services (WES) for Permanent Residents and Convention Refugees educated from Afghanistan, Eritrea, Iraq, Palestine, Sudan, Syria, Türkiye, Ukraine, and Venezuela
Language and Skills Training
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA -- see separate entry, part-time and evening classes
Community Connections
- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
Newcomer Seniors Group
- community information sessions
- social activities
The Wellness Oasis
- short-term individual counselling for Convention refugees and landed immigrants
- wellness sessions on mental and physical health
Community Engagement and Volunteering
- professional and personal skills development through orientations and trainings
- opportunities to expand social and professional networks
- obtain community service hours for Ontario secondary diploma requirement
Youth Employment Services
- employment support services to youth 15-30 years facing barriers such as language, culture, accessibility, mental health and/or other challenges
- financial assistance to help eligible youth with expenses such as travel, Internet, mobile devices and/or emergency aid
- free recruitment services for employers across a range of industries including job description writing, job postings, pre-screening of candidates
- wage subsidies of up to $10/hour over the job placement term
Markham, ON, L3R 3K7
Inclusive community centre that offers a selection of social, educational and recreational services
Community Services
- food bank, see separate entry
- settlement
- scholarships and bursaries
- tax clinic
- thrift store
- prayer room
Health Services - community health service providing holistic care to individual of different backgrounds and faith
- counselling services
- medical consultation
- massage therapy
- behavioural consulting services for Autism Spectrum Disorder or other developmental disabilities
- dental hygiene services
Children's Programs (0-13 years)
- language learning; arts and crafts
- fitness and sports
Youth Programs and Services (14-18 years) - programs for youth to explore life through engagement and empowerment in the Centre's multi-ethnic community.
- 40 Hours and Beyond (high school volunteering program);
- Community Nights Drop In Program
- free tutoring for high school students (grades 9-12)
- literacy and education programs; music and arts
- fitness and sports
Young Adult Programs and Services (19-29 years): programs to help young adults to build community and tap into resources for personal growth
- career pathways
- English conversation
- social programs
Older Adult Services (55 years and older): opportunities for community and lifelong learning
- wellness courses
- art and literacy programs
- support groups
Space105: inclusive platform for creativity, understanding and engagement with diverse cultural practices and traditions, including stage performances, with cafe that fosters connections
Other Services
- fitness, sports, arts and educational opportunities for all ages
- volunteer opportunities
- facility rental
Markham, ON, L3R 1K9
Assists newcomers to adapt to life in Canada
Settlement Services
- orientation and cultural transition counselling services
- information and referral
- translation and interpretation - on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation
- free annual income tax clinic for newcomers and seniors with low incomes
- free commissioner of oaths services for select documents; call to inquire
- free credential assessments through World Education Services (WES) for permanent residents and Convention refugees educated from Afghanistan, Eritrea, Iraq, Palestine, Sudan, Syria, Türkiye, Ukraine, and Venezuela
Community Connections
- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
Language and Skills Training
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -see separate entry, childminding for eligible attendees, full-time, part-time and evening classes
Community Services
- programs for youth, seniors, and women
- recreation activities, workshops and seminars, volunteer training program, and heritage program for children
The Wellness Oasis
- short-term individual counselling for Convention refugees and landed immigrants
- wellness sessions on mental and physical health
Community Engagement and Volunteering
- professional and personal skills development through orientations and trainings
- opportunities to expand social and professional networks
- obtain community service hours for Ontario secondary diploma requirement
Youth Employment Services
- employment support services to youth 15-30 years facing barriers such as language, culture, accessibility, mental health and/or other challenges
- financial assistance to help eligible youth with expenses such as travel, Internet, mobile devices and/or emergency aid
- free recruitment services for employers across a range of industries including job description writing, job postings, pre-screening of candidates
- wage subsidies of up to $10/hour over the job placement term
Toronto, ON, M1X 1L9
- information and referrals, and settlement services
- supportive counselling
- employment and job search assistance
- legal information, assistance applying for benefits, and year round tax clinic
- youth tutoring and homework club, student mentoring programs
- senior community involvement programs
- interpretation service for Tamil community, including accompaniment to appointments
- health education, community outreach
- social and recreation events and activities
Multifunction center offering community programs
DIVI (De l'immigration vers l'intégration)
- Needs assessment, help in building individual learning and confidence
- supports integration and civic engagement
- for francophone women
Call for information or email [email protected]
Child witness program
- family support for women and their children 5-18 years
- strategy and skill building for women survivors of domestic violence
- group counselling and social intervention
- for francophone women victims of domestic violence
Toronto, ON, M1W 2P3
Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy
- for trauma, abuse, violence against women, offenders, bereavement, problem gambling; crisis intervention; referrals to community partners as necessary
- family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation
- information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Disabilities and Special Needs Program
Rehabilitation for skills involving speech and language, mobility, emotional and behavioural control
- 1-on-1 and groups; in person and virtual
- support provided for subsidy applications
Violence Against Women, Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
Satellite offices by appointment only in Toronto, Markham, Unionville, and Mississauga
Toronto, ON, M1W 3Y3
Settlement and Adaptation Services
- information and referral, orientation, housing referrals
- one to one gambling counselling and workshops
- translation and interpretation
- documentation, form filling
- outreach, social development program, educational workshops
- career mentoring
- employment counselling, resume preparation, job search techniques
- assistance obtaining certification of education and/or trade documents
Toronto, ON, M1T 3V3
Settlement Services
- information and referral, orientation, needs assessment
- supportive counselling; newcomer mental health services
- assists with form filling,
- seasonal income tax clinic for families with low incomes
- employment counselling and mentorship
- workshops and tours,
- English conversation circle
LINC (Language Instruction for Newcomers to Canada) in English -- upon assessment by YMCA of Greater Toronto, see separate entry
- from Literacy to CLB 5
- full time and part time classes from Monday-Friday; evening and Saturday part time classes
- childminding and transportation assistance available
Support Services
- supports newcomers in private rental market with information and legal consultations
- senior support services and case management
- support for Canadian citizens and refugee claimants
Toronto, ON, M1S 5G5
Immigrant Resource Centre - multiservice centre with newcomer, job seeker and family services for all ages
Settlement Services
- needs assessment
- information, orientation and referral
- supportive counselling
- newcomer mental health services and crisis intervention
- assists with form filling
- bridging services
- workshops and tours
- support to newcomer tenants in the private rental market
- seasonal income tax clinic for low income families
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Settlement and Education Partnerships in Toronto (SEPT) (Settlement Workers in Schools)
- outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and summer school programs from July to mid-August
- homework club
- multi-languages service in North York area, connecting parents and students with the schools, parent interviews with schools, parenting group sessions, settlement information sessions - contact 416-292-7510 ext 1301
Employment Support Services
- sector-specific skills training programs
- one-on-one employment counselling, career exploration and job referrals
- pre-employment skills workshops such as resume, cover letters and interview preparation
- hiring events and job fairs; self-employment and small business workshops
Employment Resource Centre
- walk-in job search centre
- access to computers, Internet, fax, photocopier, telephone
- staff assistance available
- resource materials
- job boards, labour market information
- resume clinics, mock interviews
- workshops
Early Years Services
- EarlyON Child and Family Centre, preschool education program for children and their parents
- social and learning skills for preschool children
- parenting education
- parent-child interactive activities
Children and Youth Programs
- after school program
- summer camp
- Saturday enrichment classes
- leadership and life skills training, homework help
- employment readiness
Community Service Programs
- social, educational and recreational programs
- interest classes
- health information workshops
Volunteer Services
- training and development
- placements
- public education
Community Garden and Kitchen including
- rental of garden planters
- food skills training programs
- also facility or hall rentals
Toronto, ON, M1S 5G5
Trupti Hot Meal Program
Vegetarian packed meals for isolated seniors and people experiencing poverty; available every other Thursday, 12 noon-1 pm; registration required by previous Tuesday, 5 pm; contact for schedule
- available for delivery to isolated seniors in specific buildings, contact for information
- available for pick-up
- dine-in available for seniors, 12:30 pm-1 pm
International Students and Newcomers
Job search assistance, counselling and networking opportunities; mentorship program includes skills development, resources, support and guidance; settlement services for immigrants and refugees include orientation, interpretation, information and referral, and assistance completing government forms and applications
Seniors Social Drop-in Program
Social and recreation opportunities, networking events, and workshops for isolated seniors and older adults; includes games, music, dancing, access to community garden; available Thursday 1 pm-3 pm, no registration required
Tax Clinic
Participates in Community Volunteer Income Tax Program (CVITP) to provide free tax preparation assistance for people with modest income and simple tax situations; taxation years restricted to 2021 to present
Women's Program
Resources and support, including career development, counselling, skills development and networking opportunities; support for women who have experienced intimate partner violence
Markham, ON, L3R 9S6
- drop-in and group services have resumed
- appointment preferred
- masking is not mandatory but suggested for all visitors
- people who have symptoms of illness are urged to wear masks or access services online
Family Services
- intimate partner violence crisis management
- transitional housing support program
- individual and family counselling; mutual support groups
- family life education; parent and child drop-in
- women's gathering; recreational activities
Neighbourhood Support Services
- supportive counselling; information and referral
- form filling including welfare and social housing applications
- support network
- interpretation; newcomer orientation
Older Adult Services
- senior drop in
- educational workshops; interest groups
- basic technology training
- volunteering
Youth Programs
- youth employment
- life skills and leadership training
- recreational activities
Community Development
- networking and partnership
- volunteer recruitment and training
- social justice and equity advocacy
- community outreach; community safety collaboration
- cultural and festival celebrations
Toronto, ON, M2J 2X5
Full and part time diploma, certificate and degree programs
- programs for internationally trained professionals
- continuing education
- distance learning
- employment services
- multiple campuses located in the Greater Toronto Area
Toronto, ON, M2J 2X5
Workplace communication courses
- students practice dialogue and communication tasks commonly performed on the job, in their field, sector and occupation
- offered part-time, twice a week evenings
- currently delivered remotely
- funded by Immigration, Refugees and Citizenship Canada
Toronto, ON, M1B 3C6
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
- workshops and activities for parents and youth
Toronto, ON, M1B 3C6
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Bridge to Cloud - Computing and Big Data
- program is for internationally trained professionals and focuses on cloud computing and big data industry trend
Toronto, ON, M1P 2L9
- centre community engagement projects
- seniors yoga
- women's English Circle
- EarlyON programming for children 0-6 years and their caregivers
- public computer access
Newcomer Centre -- provides settlement programs and services for new immigrants, refugees and newcomers LGBTQ2S+, programs and supports include:
- information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
- help with connecting to language classes
- workshops on financial literacy and other topics to reduce stress of adjusting to Canadian culture
Citizenship Preparation -- offers courses, tests and activities to help newcomers prepare for the citizenship test
Language Instruction for Newcomers to Canada -- provides basic language skills in English upon assessment by YMCA of Greater Toronto -- (see separate listing, online learning option)
Integrated Employment Services (IES) provides employment resources and coaching to find sustainable employment in Ontario (see separate listing)
Lead agency for Dorset Park Hub
Other services provided by partner agencies including, Reconnect Community Health Service, John Howard Society of Toronto, VHA Home HealthCare, Chinese Canadian Council, Madison Community Services, Black Youth Jobs and Dorset Park Neighbourhood Association
Toronto, ON, M2J 4P8
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
